View all newsletters
Sign up to our newsletters

Support 110 years of independent journalism.

  1. Culture
22 May 2007

Local authorities should use IT to innovate faster

By Mike Butcher

The Audit Commission wants local authorities to innovate rather than seek gradual improvements, especially when it comes to IT.

Seeing the Light: Innovation in Local Public Services, states that many councils are innovating successfully -for instance, hand-held voting technology and electronic consultation is improving citizen engagement. In London’s Sutton, staff with tablet PCs could carry out financial assessments of care service users on the hoof. But so far only one-third of single tier and county councils and a quarter of fire authorities are involved in extensive innovation.

Michael O’Higgins, chair of the Audit Commission, says: “Local authorities are seldom portrayed as hotbeds of innovation, but our report shows that many are innovating to deliver better services within tighter budgets. Innovative authorities realise that greater efficiency is not always about working harder, it’s about being smarter.”

Content from our partners
How to tackle the UK's plastic pollution problem – with Coca-Cola
The hard truth about soft skills
Why we need a national employment service

Select and enter your email address Your weekly guide to the best writing on ideas, politics, books and culture every Saturday. The best way to sign up for The Saturday Read is via saturdayread.substack.com The New Statesman's quick and essential guide to the news and politics of the day. The best way to sign up for Morning Call is via morningcall.substack.com Our Thursday ideas newsletter, delving into philosophy, criticism, and intellectual history. The best way to sign up for The Salvo is via thesalvo.substack.com Stay up to date with NS events, subscription offers & updates. Weekly analysis of the shift to a new economy from the New Statesman's Spotlight on Policy team.
  • Administration / Office
  • Arts and Culture
  • Board Member
  • Business / Corporate Services
  • Client / Customer Services
  • Communications
  • Construction, Works, Engineering
  • Education, Curriculum and Teaching
  • Environment, Conservation and NRM
  • Facility / Grounds Management and Maintenance
  • Finance Management
  • Health - Medical and Nursing Management
  • HR, Training and Organisational Development
  • Information and Communications Technology
  • Information Services, Statistics, Records, Archives
  • Infrastructure Management - Transport, Utilities
  • Legal Officers and Practitioners
  • Librarians and Library Management
  • Management
  • Marketing
  • OH&S, Risk Management
  • Operations Management
  • Planning, Policy, Strategy
  • Printing, Design, Publishing, Web
  • Projects, Programs and Advisors
  • Property, Assets and Fleet Management
  • Public Relations and Media
  • Purchasing and Procurement
  • Quality Management
  • Science and Technical Research and Development
  • Security and Law Enforcement
  • Service Delivery
  • Sport and Recreation
  • Travel, Accommodation, Tourism
  • Wellbeing, Community / Social Services
Visit our privacy Policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications.
THANK YOU