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24 April 2013updated 22 Oct 2020 3:55pm

Did Virgin Media just fine someone £10 for being dead?

The most heartless piece of admin you'll see all day.

By New Statesman

This image was posted on Facebook by Jim Boyden on Monday, and has since been shared 36,900 times. It appears to be a bill from Virgin Media, responding to the news of a customer’s death with a fine: