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24 October 2013updated 07 Nov 2013 5:02pm

Dave Eggers’ new thriller: Beware of the IT crowd

Despite a climax involving a leadenly symbolic, Jurassic Park-style “feeding experiment” in the Circle’s aquariums, The Circle is the well-managed thriller Eggers plainly intended it to be.

By Talitha Stevenson

The Circle
Dave Eggers
Hamish Hamilton, 512pp, £18.99

Dave Eggers’s heartfelt new thriller has an unlikely saint. Mercer is a humourless, squat young man in his early twenties who makes chandeliers out of antlers but in a near future in which the power of independent thought has been commandeered by the Circle, a tech company the size of Google and Facebook smashed together and squared, he has a crucial voice. “The world has dorkified itself,” he protests – but no one is listening to him.

The novel’s lead character is Mae, Mercer’s ex-girlfriend, who loathes him with all the vehemence of a girl in her early twenties eager to disown her younger self. The story begins on Mae’s first day working for the Circle – “a blur of glass rooms and brief, impossibly warm introductions”. Mae’s best friend, Annie, has helped her get the job. Eggers sets up a neat chick-lit division of characteristics between them: Annie is the tall, thin, naturally blonde one with a “mysterious core sense of destiny”, a tonne of old “Mayflower” money and an existing prestige in the company; Mae is more ordinary, middle class – and, ultimately, robust.

Right away, the Circle seems to have the makings of a cult. Its “campus” is the venue for endless after-work events designed to enthral the young workforce; there are “shuttles” to take them home when they are drunk and rooms for the increasing number who choose never to leave. There is a large-scale drive to generate a sense of specialness. In “the Great Hall”, the “Circlers” assemble to enjoy early access to Circle innovations. Though the products are flagrantly designed to appeal to them as consumers, they give credulous whoops of assent. Mae’s seduction by the Circle is total. Her job is to manage a relentless “chute” of user questions on an ever-increasing number of screens and at the same time answer consumer surveys using a headset, and yet “Mae knew she never wanted to work – never wanted to be anywhere else”.

The Circle is a fizzy mix of entertainment and ideological debate but it makes few claims to being a work of art. Eggers makes no use of the structure to add to the texture of his world – the story has a neat beginning, middle and end, divided into three “books”. The writing, line by line, is mostly inconspicuous but sometimes rushed – in the aquarium, “The shark was still holding still” – and the characters often speak as if enlisted in a stiff Platonic dialogue. At dinner with Mae, Mercer says, “I mean, like everything else you guys are pushing, it sounds perfect . . . but it carries with it more control, more central tracking of everything we do.” Mae replies, “Mercer, the Circle is a group of people like me. Are you saying we’re all in a room somewhere . . . planning world domination?”

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Comparably thudding are Mae’s kayaking trips, which symbolise a private involvement with the physical world that she and other Circlers are throwing away. Seal sightings, like guys who make chandeliers out of antlers, are an under-realised rival to Eggers’s hi-tech world. When, at a moment of crisis, Mae is begged by another character to abandon her job, his alternative is another kind of smug fantasy life: “We can hike through Tibet . . . We can sail around the world in a boat we built ourselves.”

But there is no questioning Eggers’s inventiveness. As utopian tech vision is tarnished by capitalist drive, the Circle’s products grow increasingly macabre. A kind of doublethink is soon required to justify its infringements of privacy and liberty: “Caring is sharing” and “Equal access to all possible human experiences is a basic human right” are two infocommunist slogans. Ideas become products at white-knuckle speed. Mae suggests that if voting were done online through the Circle servers, it might be made mandatory. A day later, she receives a “zing” (a tweet, but it makes for a neater verb) from her boss: “We’re calling it Demoxie . . . It’s democracy with your voice and your moxie.”

Given the energy he devotes to detailing his vision of the Circle, it’s striking that Eggers does not attempt to locate it in its historical context. He seems incurious about why this particular generation of twentysomethings should be so intolerant of anxiety and so ready to believe in self-aggrandising “rights”. He takes care to dramatise their existential terrors – Annie’s jokes about the decrepitude of Mae’s love interest (he has grey in his hair and may be over 30) attain a pathological quality, for instance – but makes no hint at what has created this group of cerebral infants.

Despite a climax involving a leadenly symbolic, Jurassic Park-style “feeding experiment” in the Circle’s aquariums, The Circle is the well-managed thriller Eggers plainly intended it to be. If it weren’t for his pitchperfect rendition of tech grandiosity, there would be no reason to long for the wiser satire he might have given us.

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