Most of us will never encounter the truly broken bits of broken Britain. Unlike hospitals and potholes, direct contact with the criminal justice system – the neglected prison, probation and court services which are collapsing all over England and Wales – is a distant experience for the majority.
But Pia Sinha, a former prison governor who for 24 years worked in both women’s and men’s prisons, has seen it all. Having left the prison service six months ago, her new role heading the Prison Reform Trust means she can finally speak freely.
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