1. Who we are

New Statesman Limited, a company registered in England and Wales with company number 03143654 and registered office at Studio 5, Salters House, 156 High Street, Hull, HU1 1NQ, UK (“New Statesman”, “we”, “us”, “our”) publishes a weekly magazine available in print and digital formats, along with related products and services.

Our registered details and contact information will be provided on your order confirmation and on our website’s Contact page.

2. Definitions

“Subscription” means a paid arrangement for regular access to the Magazine in print and/or digital form.

“Digital Access” means access to the Magazine and related content via our website, apps, email editions, PDFs, or other approved digital channels.

“Print Edition” means the physical, weekly magazine delivered to the delivery address you provide.

“Subscriber”, “you”, and “your” mean the person or entity purchasing or using the Subscription.

“Term” means the duration of your Subscription as set out in your
order confirmation.

3. Eligibility and account

You must be at least 18 years old to purchase a Subscription. If you are under 18, a parent or guardian must purchase on your behalf.

You are responsible for maintaining accurate account details (including name, email, delivery address, and payment method) and for all use under your account.

We may refuse or cancel a Subscription at our discretion, including for suspected fraud, abuse, or breach of these terms.

4. Subscription options

We offer the following, subject to availability:

• Digital-Only: access to Digital Access for the Term.
• Print-Only: weekly delivery of the Print Edition for the Term.
• Print + Digital: both Print Edition delivery and Digital Access for the Term.

Specific inclusions (e.g., archives, premium newsletters, app access) may vary by plan and territory and are described at the point of sale.

5. Ordering, pricing, and taxes

Prices are shown at checkout and may vary by region, currency, and offer. Unless stated, prices include applicable sales taxes or VAT where required by law.

We may change prices or offers from time to time. Price changes take effect upon renewal; we will provide notice as required by law or by your plan terms.

If you use a promotional offer or introductory rate, subsequent renewals will occur at the then-current standard rate unless otherwise stated.

6. Payment and billing

By subscribing, you authorize us (and our payment processors) to charge the payment method you provide for the initial Term and, if applicable, for automatic renewals.

We accept major payment methods as listed at checkout. All payments are due in advance of each Term.

If a charge fails, we may attempt to reprocess and may suspend or terminate your Subscription until payment is received.

7. Auto-renewal and cancellation

Most Subscriptions renew automatically at the end of the Term for successive periods matching your initial Term (e.g., monthly, quarterly, annual), unless you cancel before the renewal date.

You may cancel at any time via your account settings or by contacting customer support. Unless otherwise required by applicable consumer law or a specific money-back guarantee, cancellations take effect at the end of the current billing period, and no partial refunds are provided.

We will confirm cancellation by email. After cancellation takes effect, Digital Access continues until the end of the paid period and Print delivery stops thereafter.

8. Free trials and introductory offers

Free trials or discounted introductory periods may be offered at our discretion and are subject to these terms.

Unless you cancel before the end of the trial/introductory period, your Subscription will convert to a paid, auto-renewing plan at the then current rate.

Each person/household may be limited to one trial unless stated otherwise.

9. Delivery of the Print Edition

Delivery is available to the territories indicated at checkout. Delivery times vary by location, postal service, and factors beyond our control.

We will dispatch issues in accordance with our publishing schedule. We are not responsible for delays caused by carriers or events outside our reasonable control.

Missed/lost issues: Please notify us within a reasonable time (typically 30 days of the issue date domestically, 60 days internationally). We may, at our discretion, extend your Term, issue a replacement, or provide a credit.

Address changes: You must update your delivery address at least two weeks before the change takes effect to avoid missed deliveries.

10. Digital Access

Digital Access is provided via our website, apps, or other channels we specify. Features may include current issues, archives, premium articles, newsletters, and audio editions, as available for your plan and region.

Access credentials are personal and non-transferable. You must not share your login beyond your household as permitted by your plan. Excessive concurrent use or credential sharing may result in suspension.

We may update, add, or remove digital features from time to time to improve the service or for legal, technical, or business reasons. Material changes will be notified when required.

11. Content availability and schedule

We aim to publish weekly and make digital content available promptly; however, schedules may change due to holidays, operational, editorial, or force majeure reasons.

Special issues, supplements, or premium content may be included or sold separately at our discretion.

12. Gift subscriptions

Gift Subscriptions are available where indicated at checkout. The recipient will receive delivery and/or Digital Access for the specified Term. Renewal settings and payment responsibilities are defined at purchase.

13. Corporate, institutional, and group access

For multi-user, site license, or institutional access, additional or alternative terms may apply under a separate agreement. Individual consumer Subscriptions cannot be repurposed for institutional distribution.

Your license and acceptable use

We grant you a limited, non-exclusive, non-transferable license to access and use the Magazine and related content for personal, non commercial use during your active Subscription.

You must not:

• Reproduce, distribute, sell, lease, or publicly display our content beyond fair dealing/fair use permitted by law.
• Circumvent access controls or remove rights notices.
• Use bots, scrapers, or automated means to access content except as allowed by applicable law.
• Upload or transmit malicious code or interfere with our services.

14. Intellectual property

All content, trademarks, logos, graphics, and software are owned by or licensed to New Statesman and protected by intellectual property laws. No rights are granted except as expressly stated in these terms.

15. Changes to these terms

We may update these terms from time to time. If we make material changes, we will provide notice (e.g., by email or in-product message). Continued use after the effective date constitutes acceptance of the updated terms.

16. Suspension and termination

We may suspend or terminate your Subscription or access if you breach these terms, fail to pay, engage in fraud or unlawful conduct, or if required by law.

If we terminate without cause during a paid Term, we will provide a pro-rata refund for the remaining period.

17. Refunds

Except where required by law or expressly stated in an offer, fees are non-refundable once a billing period has started.

If you are a consumer in certain jurisdictions, you may have a statutory cooling-off/cancellation right (see section 19).

18. Consumer rights and cooling-off period

If you are a consumer in the UK or EU, you typically have 14 days from the date of purchase to cancel a distance contract for a refund. By starting Digital Access during this period, you agree that we may begin supplying digital content immediately, and you may lose your right to cancel once full digital delivery has begun.

For Print Editions, if you cancel within the statutory period and return any delivered issues (if requested), we will refund you in accordance with applicable law.

Nothing in these terms affects your non-excludable statutory rights.

19. Promotions, coupons, and third-party bundles

Promotional codes, coupons, or third-party bundle offers are subject to their stated terms and may be time-limited, non-transferable, and non-refundable. If a bundled third-party service ends, your Subscription to our services will continue unless you cancel.

20. Data protection and privacy

We process your personal data in accordance with our Privacy Policy, which explains what we collect, how we use it, and your rights.

By subscribing, you consent to receiving essential service communications (e.g., transactional emails). Marketing communications are subject to your preferences and applicable laws.

21. Communications and notices

We will communicate with you via the email address associated with your account or through in-product notifications. You are responsible for keeping your contact details current.

22. Service performance and maintenance

We strive to keep our services available and secure but do not guarantee uninterrupted or error-free operation.

We may perform scheduled or emergency maintenance. Where practicable, we will schedule maintenance to minimize disruption.

23. Third-party services

Our digital services may integrate with third-party platforms (e.g., app stores, payment processors). Your use of those platforms may be subject to their own terms. We are not responsible for third-party services we do not control.

24. Resale and transfer

Subscriptions may not be resold, assigned, or transferred without our prior written consent, except where permitted by applicable law.

25. Liability

We do not exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by negligence or for fraud.

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business interruption.
• Our total aggregate liability for claims arising out of or related to your Subscription or these terms shall not exceed the amount you paid for the Subscription during the 12 months preceding the event giving rise to the claim.

26. Indemnity

You agree to indemnify and hold New Statesman harmless from claims, damages, liabilities, and expenses arising from your breach of these terms or misuse of the services, except to the extent caused by our negligence or wilful misconduct.

27. Force majeure

We are not responsible for failure or delay in performance due to events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labour disputes, embargoes, supply chain or carrier disruptions, power outages, or network failures.

28. Governing law and jurisdiction

These terms are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, except that consumers resident in the UK/EU may benefit from mandatory consumer protections and bring claims in their local courts as required by law.

29. Complaints and dispute resolution

We aim to resolve issues quickly. Please contact customer support first with any concerns. If we cannot resolve a dispute, you may have the right to pursue alternative dispute resolution or statutory remedies available in your jurisdiction.

30. Contact details

Subscription support: Provided on your order confirmation and our website’s Help/Contact pages.

Postal address: As listed on our website’s legal information page.

Email: As listed on our website’s Contact page.

31. Entire agreement and severability

These terms, together with any additional terms referenced at purchase (e.g., offer terms, Privacy Policy, Website Terms of Use), form the entire agreement between you and us regarding Subscriptions.

If any provision is found unenforceable, the remainder of the terms will continue in effect.

32. Notices about changes in ownership or control

If we undergo a merger, acquisition, or asset sale, your Subscription and personal data may be transferred to the new entity, subject to applicable law and our Privacy Policy.

33. Customer responsibilities

Ensure your payment details are current.

Keep your login credentials secure.

Promptly report suspected unauthorized use of your account.

34. How to cancel

Online: Use your account settings to manage your Subscription and turn off auto-renew.

Email/Contact form: Provide your full name, email, postal address (for print), and order/Subscriber number to request cancellation.

App store purchases: If you subscribed via a third-party app store, manage or cancel through that store’s subscription settings; their billing terms apply.

Optional addenda (if applicable to your plan)

Archival access: Access to back issues may be limited to a defined period; availability can change.

Student/educator rates: Eligibility verification may be required; misuse may result in re-rating or cancellation.

International print: Additional postage or longer delivery times may apply. Customs duties or import taxes (if any) are your responsibility.

By purchasing or using a Subscription, you acknowledge that you have read, understood, and agree to these Terms and Conditions. For clarity on any clause or to obtain a copy in an accessible format, contact our support team.