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Bias and the BBC

The charge that the broadcasting corporation is left-wing has been repeated so often that it goes almost unchallenged. If anything, Mehdi Hasan argues, it is a bastion of conservatism.

For years, I have been puzzled about why arguments over whether the BBC is biased seem to feature only two points of view. The right argues that the BBC is biased in favour of leftists and liberals. In his 2007 Hugh Cudlipp Lecture, Paul Dacre, editor of the Daily Mail, proclaimed: "It is, in every corpuscle of its corporate body, against the values of conservatism . . . by and large BBC journalism starts from the premise of left-wing ideology." The other side responds by pointing to, in the words of Polly Toynbee, doyenne of the liberal left, "the BBC's perpetually self-critical striving for fairness and balance, unique in all the media . . . the only non-partisan voice". The idea that the corporation might be more sympathetic to a conservative view of the world than a liberal one never figures in the discussion.

But should it? In November 2005, a well-known BBC presenter delivered the 14th annual Hayek lecture at the Institute of Economic Affairs, in which he called for "a reorientation of British foreign policy away from Europe . . . a radical programme to liberalise the British economy; a radical reduction in tax and public spending as a share of the economy; a flat tax . . . the injection of choice and competition into the public sector on a scale not yet contemplated . . . excellence in schools with vouchers for all".

These are views, drawing on the libertarian philosophy of the long-dead Austrian free-marketeer Friedrich Hayek, that are to the right even of the modern Conservative Party. The BBC presenter was Andrew Neil, whose shadow looms large over the corporation's coverage of Westminster. Neil is on air roughly four hours a week, presenting Daily Politics, Straight Talk and This Week - where one of his co-hosts is the former Tory defence secretary Michael Portillo. Neil and Portillo often gang up, ideologically, on the soft Labour lefty Diane Abbott. Here is the legendary BBC "balance" in action.

But this is not about Neil, who has been on the Thatcherite right for decades now, first as editor of the Tory-supporting Sunday Times and now as chief executive of the Tory-supporting Spectator. This is about double standards, and about how the backgrounds of various prominent BBC employees have been curiously unexamined in the row over "bias".

Can you imagine, for example, the hysterical reaction on the right if the BBC's political editor had been unmasked as the former chair of Labour Students? He wasn't - but Nick Robinson was chair of the Young Conservatives, in the mid-1980s, at the height of Thatcherism. Can you imagine the shrieks from the Telegraph and the Mail if the BBC's editor of live programmes had been deputy chair of the Labour Party Young Socialists? He wasn't - but Robbie Gibb was deputy chair of the Federation of Conservative Students in the 1980s, before it was wound up by Norman Tebbit for being too right-wing. Can you imagine the howls from the Conservatives if the BBC's chief political correspondent had left the corporation to work for Ken Livingstone? He didn't - but Guto Harri did become communications director for Boris Johnson within months of resigning from the Beeb.

Much has been made in the right-wing press of the comments by the Telegraph's editor-at-large, Jeff Randall, on the BBC's "liberal" bias - "It's
a bit like walking into a Sunday meeting of the Flat Earth Society" - during his four-year stint as the corporation's first business editor. The bigger question is: what on earth was an outspoken free-marketeer doing as the supposedly neutral BBC business editor to begin with? So much for Auntie's "Marxist" attitudes towards business and enterprise.

How about foreign policy? The BBC is constantly accused of anti-Americanism, but three of its most recent correspondents in Washington - Gavin Esler, Matt Frei and Justin Webb - have all since written books documenting their great love and admiration for the United States. Esler even used the pages of Dacre's Daily Mail to eulogise Ronald Reagan after the latter's death, claiming that he "embodied the best of the American spirit". Can you imagine the reaction on the right to a former BBC Moscow correspondent delivering a similar encomium to Leonid Brezhnev in the pages of the Guardian?

On Iraq, right-wing voices such as the Tory MP Michael Gove have accused the BBC of pushing an anti-war agenda - yet empirical analysis has yielded the opposite conclusion. The non-partisan, Bonn-based research institute Media Tenor found that the BBC gave just 2 per cent of its Iraq coverage to anti-war voices. Another study by Cardiff University concluded that the BBC had "displayed the most pro-war agenda of any [British] broadcaster".

Then there is the claim from small-c conservatives such as Peter Hitchens and Melanie Phillips that they are ignored by the BBC. Is this the
same Hitchens who is a frequent guest on BBC1's Question Time (according to the screen and cinema database IMDB, he has appeared on the show every year since 2000, and twice in 2007)? And the same Phillips who is a regular panellist on BBC Radio 4's Moral Maze?

So where are the counter-accusations of right-wing bias from the left? The sad truth seems to be that this canard "the BBC is left-wing" has been repeated so often that it has been internalised even by liberals and leftists. How else to explain Andrew Marr's confession of the "innate liberal bias inside the BBC" simply because it is "a publicly funded urban organisation with an abnormally large proportion of younger people, of people in ethnic minorities and almost certainly of gay people, compared with the population at large"?

“The left always feel faintly embarrassed at attempting to promote their own political agenda," says Steven Barnett, professor of communications at Westminster University, "and since the 1980s have consistently failed to bang the drum about the issues on which they might equally be able to pillory the BBC - for example, human rights abuses and the failure to regulate corporate greed." Barnett believes that allegations of bias are a concerted attempt by the right to "discredit any journalism with which they disagree and to promote a political agenda which is more consistent with their own". Liberals such as Marr, he says, feel "slightly guilty about their own liberalism" - unlike those on the right, such as Randall, who feel no such guilt.

Barnett does not believe the BBC is biased "in any particular direction". And yet, from top to bottom, in structure and staffing, in history and ideology, it is a conservative organisation, committed to upholding Establishment values and protecting them from challenge. Take two institutions not normally associated with liberals or left-wingers: the church and the monarchy. Wouldn't a "culturally Marxist" (to use Dacre's phrase) institution have long ago abandoned Thought for the Day and Songs of Praise? In 2008, the BBC broadcast more than 600 hours of religious programming on television and radio, up year on year. And can anyone really disagree with Jeremy Paxman's accusation that the BBC "fawns" over the royal family, behaving more like a "courtier"? The corporation's coverage of the Queen's golden jubilee celebrations and the marriage of Charles and Camilla was stomach-churning both in its excess and in its deference.

The BBC's bias is thus an Establishment bias, a bias towards power and privilege, tradition and orthodoxy. The accusation that the BBC is left-wing and liberal is a calculated and cynical move by the right to cow the corporation into submission. "The right in America has waged a long and successful battle to brand the news as liberal, and the same is happening here [in relation to the BBC] with the aid of a predominantly right-wing press," says Barnett. "I fear they may have similar success in redefining the centre ground of politics to suit their own political agenda." With a Tory government on the verge of power, it is time for liberals and the left to fight back and force the BBC to acknowledge its real bias.

Mehdi Hasan is senior editor (politics) of the New Statesman. To read his NS blog, visit: www.newstatesman.com/blogs

The Edinburgh International Television Festival runs from 28 to 30 August

Mehdi Hasan is a contributing writer for the New Statesman and the co-author of Ed: The Milibands and the Making of a Labour Leader. He was the New Statesman's senior editor (politics) from 2009-12.

This article first appeared in the 31 August 2009 issue of the New Statesman, The next 100 years

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They know where you live

Imagine your house being raided by armed police. That’s what happened to Mumsnet’s Justine Roberts after she fell victim to an internet hoaxer.

At around midnight on Tuesday 11 August 2015, a man dialled 999 to report a murder. A woman had been killed in her London home, he said, before hanging up without offering his name. A second call followed. This time, the man claimed to be the killer. He told the operator that he had now taken the woman’s children hostage at the Islington address. They were locked with him inside a room in the house, he said. The police responded with reassuring speed. Fifteen minutes later, eight officers, five of them armed with automatic weapons, accompanied by saliva-flecked dogs, arrived at the scene and took up position in neighbouring front gardens. When one officer banged on the front door of the house, the team was greeted, moments later, not by a masked murderer but by a blinking and bewildered au pair.

Justine Roberts, the woman whom the caller claimed to have killed, was in fact nearly 2,000 kilometres away – in Italy, holidaying with her husband and children. After explaining this to the police, the au pair called Roberts, who assumed that the incident was an unfortunate misunderstanding, one that could be unpicked after the vacation. It was no mistake. Roberts had been the victim of “swatting”, the term given to a false emergency call designed to bait an armed unit of police officers to storm someone’s home. It wasn’t until a few days later, as the family was preparing to return to London, that Roberts discovered that she had been the target of a planned and sustained attack, not only on her household, but also on her business.

Roberts is the founder of Mumsnet, the popular British internet discussion forum on which parents share advice and information. A few days before the swatting incident, members of 8chan, a chat room that prides itself on being an open, anonymous platform for free speech, no matter how distasteful, had registered accounts on Mums­net with the aim of trolling people there. When legitimate Mumsnet users identified and then ridiculed the trolls, some retreated to 8chan to plot more serious vengeance in a thread that the police later discovered. Roberts wasn’t involved in the online skirmish but, as the public face of the site, she was chosen as the first target.

After the initial armed response, Roberts’s perception was that the police were unconcerned about the swatting attack. “We were told that there was no victim, so there was not much that could be done,” she told me. The hoax caller, however, was not finished. In the days after the incident, there was chatter on Mumsnet and Twitter about what had happened. A Mumsnet user whom I will call Jo Scott – she requested anonymity for her own safety – exchanged heated messages with a hacker who claimed responsibility for the 999 call.

“It descended into jokes and silliness, like many things do,” Scott said. “I didn’t take it seriously when the hacker said he had big surprises in store.” She doesn’t believe that what happened next was personal. “I think I was just easy to find.”

A few days after police were called to Roberts’s home, Scott was in her bedroom while her husband was sitting downstairs playing video games. At 11pm, she heard a noise outside. “I looked out of the window and saw blue flashing lights in the street,” she recalled. “I could hear shouting but I didn’t pay it much notice.” Then she heard her husband open the front door. Police rushed into the house. An armed officer shouted upstairs, asking Scott if she was hurt. When she replied that she was fine, he told her to fetch her two young children: he needed to see them. Scott shook her sons awake, explaining, so as not to alarm them, that the police had come to show the boys their cars. As the three of them went downstairs, the officers swept up through the house, repeatedly asking if there were any weapons on the property.

“I was beyond confused by this point,” Scott said. “Everyone was carrying a gun. They had little cutaway bits so you could see the bullets. My eldest asked one of the officers if he could have a go on his gun and went to touch it.”

As Scott sat with an officer downstairs, she asked what had happened to her husband. “I later found out that the noises I’d heard were the police calling for him to come outside,” she said. “He dropped the PlayStation controller as he left the room. It was only later that we realised it’s a good job he did: in the dark, the controller might have looked like a weapon.”

Outside, Scott’s husband had been surrounded and arrested. Other police ­officers were on the lookout in the front gardens of nearby properties, having warned the couple’s neighbours to stay indoors, away from their windows. “One of the officers said it was beginning to look like a hoax,” Scott said. “Then he mentioned swatting. As soon as he said that word, I twigged that I’d seen the term that day on Twitter in relation to the Mumsnet hack.”

***

The term “swatting” has been used by the FBI since 2008. “Swat” is an acronym of “Special Weapons and Tactics”, the American police squads routinely called to intervene in hostage situations. It is, in a sense, a weaponised version of a phoney order of pizza, delivered as a prank to a friend’s home, albeit one that carries the possibility of grave injury at the hands of police. For perpetrators, the appeal is the ease with which the hoax can be set in motion and the severity of the results. With a single, possibly untraceable phone call, dialled from anywhere in the world, it is possible to send an armed unit to any address, be it the home of a high-profile actor whom you want to prank or that of someone you want to scare.

In America, where swatting originated, the practice has become so widespread – targets have included Tom Cruise, Taylor Swift, Clint Eastwood and the Californian congressman Ted Lieu – that it is now classed as an act of domestic terrorism. In the UK, where Justine Roberts’s was one of the first recorded cases, swatting is classed as harassment, though that may change if these and other forms of internet vigilante attacks, such as doxxing, become increasingly commonplace.

Doxxing involves the publication of someone’s personal details – usually their home address, phone numbers, bank details and, in some cases, email address – on the internet. It is often the prelude to swatting: after all, the perpetrator of a hoax cannot direct the police to the target’s home address until this is known. (During the week of the Mumsnet attacks, one of the perpetrators attempted to locate another target using their computer’s IP address, which can identify where a person is connected to the internet, often with alarming precision. Their calculation, however, was slightly out; police were called to a neighbour’s address.)

Though doxxing has a less dramatic outcome than swatting, the psychological effects can be just as severe. For victims – usually people who are active on the internet and who have outspoken opinions or who, in the eyes of an internet mob, have committed some kind of transgression – the mere threat of having their personal information made available on the web can cause lasting trauma. A Canadian software developer whose home address, bank details, social security number and email history were published online in 2014 told me that he now keeps an axe by his front door. “I still don’t feel safe here,” he said. “It’s terrifying.”

Christos Reid, a social media manager for a software company, was doxxed last year. Reid’s information came from a website he had registered seven years earlier. “I woke up one morning to find a tweet announcing my personal details,” he told me. When he asked the Twitter account holder to take down the address, he was told to commit suicide. Reid said he was “OK for about half an hour”; but then, after he went out, he broke down in the street. “I’ve become more paranoid,” he said. He no longer gives out business cards with personal information.

Reid lives in London, but at the time of the doxx he was attending an event in Nottingham, home to the British police’s largest cybercrime division. He was impressed with the police response, even though they told him that they had not heard of the term “doxxing” before. “I was interviewed by two separate people about my experiences who then compiled everything into a case file and transferred it to the Met. When I arrived home, an officer visited me to discuss what happened and my options.”

The policeman explained harassment law to Reid, and offered advice on how to improve security at his flat and what to do if someone hostile turned up at the address. Reid shouldered the repercussions of what had happened alone; no suspects were identified. A spokesperson for the Metropolitan Police similarly said that although detectives from Islington CID have investigated the swatting attacks made on Roberts and Scott, no suspects have been identified “at this time”, even as “inquiries continue”.

Doxxing may seem to be a mild form of harassment but it carries with it an implicit threat of impending violence; the worrying message is: “We know where you live.” Unlike swatting, which is always malicious, doxxing is sometimes viewed by its perpetrators as virtuous. In November 2014, hackers claiming to be aligned with the internet group Anonymous published personal information allegedly belonging to a Ku Klux Klan member from Missouri. The hackers said that their action was a response to the KKK’s threat to use lethal force against demonstrators in the city of Ferguson, Missouri, protesting against the killing of the unarmed black teenager Michael Brown by a white police officer. In January 2015 hackers claiming to be from Isis took over US Central Command’s Twitter account and posted information about senior military officers, including phone numbers and email addresses. In each case, those carrying out the doxxing believed, however mistakenly, in the virtue of their actions and hoped that the information could be used to bring punishment or ruin to the subject.

The term “doxxing” may be new but the practice is an old one. The Hollywood blacklist revealed the political beliefs and associations of actors and directors in the late 1940s as a way to invite shame, deny employment and dissuade others from following their example. “But it has become a lot easier to find people’s private details with the help of the internet,” Jeroen Vader told me. Vader owns Pastebin, a website that allows users to upload and distribute text documents, and where much of the personal data is anonymously uploaded and shared. “People post their private information on social networks,” he said. “A lot of people aren’t aware that their information is so easily available to others.”

In Justine Roberts’s case, the perpetrator may not even have needed to look at social networks to mine her personal information. “If you’re on the electoral roll, you’re easy to find,” she said. “There’s not much you can do to stop people getting hold of your data one way or another, whether it’s for nefarious reasons or simply to better advertise to you. We live in a world that is constantly trying to gather more information about us.”

Jeroen Vader said he has noticed an “upward trend” in the number of doxxing posts uploaded to Pastebin in recent months, but insisted that when someone uses the site’s abuse report system these offending posts are removed immediately.

Across social media companies, action is more often reactive than proactive. Victoria Taylor, a former director at Reddit, one of the largest community-driven websites in the world, said that the rule against publishing other users’ personal information has been “consistently one of the site’s most basic policies” and that “any violation of this rule is taken extremely seriously by the team and community”. Still, she was only able to recommend that victims of doxxing send a message to the site’s administrators. Similarly, when asked what a person can do to remove personal details that have been published without permission, a Twitter spokesperson said: “Use our help form.”

The spokesperson added: “There has def­initely been an overall increase in doxxing since 2006, both on Twitter and on the internet more generally.” She attributed this rise to the emergence of search engines such as Intelius and Spokeo, services designed to locate personal information.

***

The surge in the number of dox­xing and swatting attacks is in part a result of the current lack of legal protection for victims. Confusion regarding the law on doxxing is pervasive; the term is even not mentioned in either US or European law. In a tutorial posted on Facebook in 2013, the writer claims: “Doxxing isn’t illegal as all the information you have obtained is public,” and adds: “But posting of the doxx might get you in a little trouble.”

Phil Lee, a partner in the privacy, security and information department of Fieldfisher based at the law firm’s office in Silicon Valley, said that differing privacy laws around the world were part of the problem. “Various countries have laws that cover illegal or unauthorised obtaining of data. Likewise, some of the consequences of releasing that data, such as defamation or stalking, cover elements of what we now term doxxing. But there is no global law covering what is a global phenomenon.” Indeed, Roberts believes that her London address was targeted from America – the 999 call was routed through a US proxy number.

One challenge to creating a law on doxxing is that the sharing of personal information without permission has already become so widespread in the digital age. “If a law was to state something like, ‘You must not post personal information about another person online without their consent,’ it wouldn’t reflect how people use the internet,” Lee said. “People post information about what their friends and family members have been doing all the time without their consent.

“Such a law could have a potentially detrimental effect on freedom of speech.”

Lee believes that a specific law is unnecessary, because its potentially harmful effects are already covered by three discrete pieces of legislation dealing with instances where a person’s private information is obtained illegally, when that information is used to carry out illegal acts and when the publication of the information is accompanied by a threat to incite hatred. However, this does not adequately account for cases in which the information is obtained legally, and then used to harass the individual in a more legally ambiguous manner, either with prank phone calls or with uninvited orders of pizza.

Susan Basko, an independent lawyer who practises in California and who has been doxxed in the course of her frequent clashes with internet trolls, believes that the onus should be on the law, rather than the public. She points out that in the US it is a crime to publicise information about a government employee such as their home address, their home and cellphone numbers, or their social security number, even if the information is already online. “This law should apply to protect all people, not just federal employees,” she said. “And websites, website-hosting companies and other ISPs should be required to uphold this law.”

Basko said that doxxing will continue to increase while police have inadequate resources to follow up cases. For now, it is up to individuals to take preventative measures. Zoë Quinn, an American game designer and public speaker who was doxxed in 2014, has launched Crash Override, a support network and assistance group for targets of online harassment, “composed entirely of experienced survivors”.

Quinn, who spoke about the problem at a congressional hearing in Washington, DC in April last year, recently posted a guide on how to reduce the likelihood of being doxxed. “If you are worried you might some day be targeted,” she wrote, “consider taking an evening to stalk yourself online, deleting and opting out of anything you’re not comfortable with.”

Both Scott and Roberts have changed their privacy habits following the attacks. Scott is more careful about interacting with strangers online, while Roberts uses scrambler software, which ensures that she never uses the same password for more than one online site or service.

For both women’s families, the effects of their encounters with armed police have also lingered. When one day recently Roberts’s husband returned home early from work, the au pair called the police, believing it was an intruder. And Scott is haunted by what happened.

“What if my husband had made a sudden move or resisted in some way? What if my eldest had grabbed the gun instead of gently reaching for it? What if people locally believed that my husband did actually have guns in the house?” she asks. “I don’t think the people making these sorts of hoax calls realise the impact.” 

This article first appeared in the 28 April 2016 issue of the New Statesman, The new fascism