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Loosening Labour’s golden straitjacket

Economic crisis presents opportunities as well as stark threats for social democracy, writes the Oxf

Like the early Christians, the founding fathers of the Labour Party were sustained by their faith. They believed that a society based on individual self-interest could be transformed into one based on human fellowship.

Bruce Glasier, a contemporary of Keir Hardie, declared that socialism was not about getting but giving. Such utopianism could not survive the harsh realities of government. The Attlee administration, Lab­our’s first majority government in 1945, came to appreciate that, for the foreseeable future, it would have to administer a private-enterprise economy. Labour became, in practice, a social-democratic rather than a socialist party. Yet, because it was unwilling to face up to reality, it remained, from the time of the demise of the Attlee government until the 1990s, directionless, despite being or perhaps because it was able to form governments in the 1960s and 1970s.

Yet social democracy has been the most successful ideology of the 20th century. What, after all, accounts for the great stability of Europe since 1945 and its high rates of economic growth, compared with the turbulence and crises of the interwar years? The basis of the postwar settlement in western Europe, whether administered by Christian Democrats such as Konrad Adenauer in Germany, the Gaullists in France, or Conservatives such as Winston Churchill and Harold Macmillan in Britain, was social democracy, a philosophy which sought to reconcile the competing needs of the people and the market. Yet the success of social democracy was hardly noticed, because its main tenets – a high level of state-provided welfare with taxation to match in an otherwise private-enterprise economy – seemed, for many years, to have been absorbed by all of the mainstream political parties in Europe.

The true hero of postwar politics in Europe is not John Maynard Keynes, and certainly not Friedrich von Hayek, but the forgotten German revisionist Eduard Bernstein. It was Bernstein who formulated modern social democracy, a type of socialism which accepted the market, but insisted that the state had an important role to play in ensuring social justice. Markets where possible, the state where necessary: this has been the slogan of modern social democrats. It was the view that social and economic processes were not spontaneous – but could be controlled by the state – which served to differentiate social democrats from their ideological opponents. In the words of the American political scientist Samuel Huntington, social democracy sought to recreate “through political means the social unity which modernisation has destroyed”.

Over the past 30 years, however, this philo­sophy has been in eclipse. It was replaced by another philosophy, that of neoliberalism. Not only Keynes, but also Bernstein, found himself eclipsed by Hayek and Milton Friedman. In the neoliberal view, any attempt by governments to influence the natural processes of the market would be counterproductive and doomed to failure. Within a basic framework of law and morality, the economy should be left to run itself. People should be allowed to make the most of their capacities and resources, as well as their luck, and should no longer be subject to the overall direction of the state. The social-democratic philosophy of the primacy of the state came to be replaced by the neoliberal philosophy of the primacy of the market.

In Britain, it is possible to pinpoint with some accuracy the moment at which social democracy came to be eclipsed. It happened after the wave of public-sector strikes – the so-called Winter of Discontent – of 1978-79. For these strikes, which kept the dead unburied in Liverpool, sent cancer patients home in Birmingham and left rubbish in the streets in London, could hardly be reconciled with the social and communal solidarity on which the postwar settlement was based.

In 1979, James Callaghan’s Labour government, which had presided helplessly over the Winter of Discontent, seemed to be facing electoral defeat. At one point, however, the polls improved for Labour and it looked as if the party might be in with a chance after all. No, said Callaghan: “There are times, perhaps once every 30 years, when there is a sea change in politics. It then does not matter what you say or do. There is a shift in what the public wants and what it approves of. I suspect there is now such a sea change – and it is for Mrs Thatcher.” And so it proved. Margaret Thatcher was to remain prime minister for more than 11 years; the Conservatives were in power for 18 – the longest period of continuous one-party rule in Britain since the Napoleonic Wars; and Labour was unable to return to power until it had transformed itself into New Labour.

All over the world, social democracy was on the defensive. It was not that social democrats were not in government, but they could only retain power, as in Australia, France and New Zealand, by adapting themselves to the philosophy of the market. Right-wing parties sometimes lost elections, but everywhere they seemed to be winning the argument. “The era of big government is over,” Bill Clinton told Congress in 1996. In 1999 the French president, Jacques Chirac, referred to Tony Blair as “a modern socialist. That means he is five miles to the right of me.” “And I’m proud of it,” responded Blair.

Blair accommodated his party to the market philosophy and to globalisation, which the American commentator Thomas Friedman called a “golden straitjacket” for the left. The success of postwar social democracy seemed to have depended on an equilibrium between production and redistribution, regulated by the state. With globalisation, that equilibrium appeared to have been broken, because capital and production had moved beyond national borders, and so beyond the remit of state redistribution. Pure socialism in one country seemed impossible, as François Mitterrand discovered after 1981.

Critics argued that New Labour accepted too much of Thatcherism. Yet Tony Blair and Gordon Brown succeeded in rejuvenating social democracy while, in a sense, appearing not to do so. From 2001, there was a huge increase in public expenditure, especially on the National Health Service. This led to the first increase in the public-sector share of gross domestic product since the 1970s, the last period of Labour rule. It had been made possible by Brown’s prudential economic policies from 1997 to 2001, which had gained the confidence of the markets, and therefore allowed expansion of the public services to occur safely.

The increase in public expenditure constituted a sharp break with the Thatcher and Major governments, and for a time it even transformed the attitude of the Conservative Party to public services. Until the recession, David Cameron, the Conservative leader, insisted that his party would follow a “prudent” policy in government. By this, he meant it would ensure that the public services were fully protected before embarking on any programme of tax cuts. He now seems to have abandoned this position, accusing Labour of failing to repair the roof while the sun was shining. But he has yet to make clear what public expenditure cuts would be on the agenda for a Conservative government; as recently as last spring, George Osborne, the shadow chancellor, was calling for more financial deregulation and a smaller role for the state.

The recession is forcing the parties to confront stark choices, and it may be that we are facing another sea change in politics: the recession and the credit crunch could well give birth to a new social-democratic moment comparable to that of the early postwar years. For while, in the neoliberal era, governments had to come to terms with markets, they now have to come to terms with the failure of markets. Our economic problems are the product of a long reign of insufficiently regulated markets, of a regime that produced the housing boom and excess lending by banks and other financial institutions. Governments, therefore, can no longer withdraw from markets, but will have to engage with them more closely. Barack Obama, the nearest America has produced to a social democrat, struck a chord with precisely this message. His chief economic adviser, Larry Summers, now declares that the pendulum “should swing towards an enhanced role for government in saving the market system from its excesses and inadequacies”. Bankers today are more dependent on the state than trade unionists ever were.

Yet governments will also have to engage with society more intensely than they did during the years when the market reigned supreme. In times of economic insecurity, people will insist on a firm safety net of social welfare. They will not be prepared to risk all when markets move. The doctrine that we should all help ourselves and rely on the bankers to make us rich has less resonance now than it did during the neoliberal era. We shall return instead to the philosophy of the immediate postwar years: that the doctrine of self-interest needs to be controlled in the interests of society as a whole, and that a country does better when all work together than when it relies on doctrines of competitive individualism.

The fundamental theme of social democracy is that the processes of economic and social change can be controlled by government. The relevance of this philosophy is becoming newly apparent as the recession bites. Combating the recession, therefore, will depend to no small degree on whether the social-democratic leaders of western Europe can breathe life into the dry bones of what seemed, until recently, a dead doctrine.

In Britain, social democrats are hindered because they have been divided since the end of the First World War, when Labour replaced the Liberals as the main party of the left. Social democrats are divided in many European countries as well: but that is a luxury they can afford, under proportional representation. With first past the post the consequences are ruinous.

In Britain, the divisions on the left have helped encourage Conservative hegemony. From 1914 to 1964, there was just one government of the left with a comfortable overall majority, and this even though there probably was a progressive majority in Britain for much of that period, a majority that would have adopted more imaginative policies to deal with unemployment and the threat from dictators. The divisions among social democrats deepened with the breakaway of the Social Democratic Party in 1981, which served to strengthen the political centre at the expense of the Labour Party.

The leading figures who have done most for the Labour Party – Ernest Bevin, Hugh Gaitskell, Tony Blair and Gordon Brown – have done so by forcing it to confront its shibboleths, by telling the party that it cannot afford to retreat to its comfort zone. The same courage is needed today if the recession in Britain is not to inaugurate another long period of Conservative hegemony.

Vernon Bogdanor is professor of government at Oxford University. His book “The New British Constitution” will be published later this year by Allen Lane

This article first appeared in the 23 March 2009 issue of the New Statesman, Campbell guest edit

NEAL FOX FOR NEW STATESMAN
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They know where you live

Imagine your house being raided by armed police. That’s what happened to Mumsnet’s Justine Roberts after she fell victim to an internet hoaxer.

At around midnight on Tuesday 11 August 2015, a man dialled 999 to report a murder. A woman had been killed in her London home, he said, before hanging up without offering his name. A second call followed. This time, the man claimed to be the killer. He told the operator that he had now taken the woman’s children hostage at the Islington address. They were locked with him inside a room in the house, he said. The police responded with reassuring speed. Fifteen minutes later, eight officers, five of them armed with automatic weapons, accompanied by saliva-flecked dogs, arrived at the scene and took up position in neighbouring front gardens. When one officer banged on the front door of the house, the team was greeted, moments later, not by a masked murderer but by a blinking and bewildered au pair.

Justine Roberts, the woman whom the caller claimed to have killed, was in fact nearly 2,000 kilometres away – in Italy, holidaying with her husband and children. After explaining this to the police, the au pair called Roberts, who assumed that the incident was an unfortunate misunderstanding, one that could be unpicked after the vacation. It was no mistake. Roberts had been the victim of “swatting”, the term given to a false emergency call designed to bait an armed unit of police officers to storm someone’s home. It wasn’t until a few days later, as the family was preparing to return to London, that Roberts discovered that she had been the target of a planned and sustained attack, not only on her household, but also on her business.

Roberts is the founder of Mumsnet, the popular British internet discussion forum on which parents share advice and information. A few days before the swatting incident, members of 8chan, a chat room that prides itself on being an open, anonymous platform for free speech, no matter how distasteful, had registered accounts on Mums­net with the aim of trolling people there. When legitimate Mumsnet users identified and then ridiculed the trolls, some retreated to 8chan to plot more serious vengeance in a thread that the police later discovered. Roberts wasn’t involved in the online skirmish but, as the public face of the site, she was chosen as the first target.

After the initial armed response, Roberts’s perception was that the police were unconcerned about the swatting attack. “We were told that there was no victim, so there was not much that could be done,” she told me. The hoax caller, however, was not finished. In the days after the incident, there was chatter on Mumsnet and Twitter about what had happened. A Mumsnet user whom I will call Jo Scott – she requested anonymity for her own safety – exchanged heated messages with a hacker who claimed responsibility for the 999 call.

“It descended into jokes and silliness, like many things do,” Scott said. “I didn’t take it seriously when the hacker said he had big surprises in store.” She doesn’t believe that what happened next was personal. “I think I was just easy to find.”

A few days after police were called to Roberts’s home, Scott was in her bedroom while her husband was sitting downstairs playing video games. At 11pm, she heard a noise outside. “I looked out of the window and saw blue flashing lights in the street,” she recalled. “I could hear shouting but I didn’t pay it much notice.” Then she heard her husband open the front door. Police rushed into the house. An armed officer shouted upstairs, asking Scott if she was hurt. When she replied that she was fine, he told her to fetch her two young children: he needed to see them. Scott shook her sons awake, explaining, so as not to alarm them, that the police had come to show the boys their cars. As the three of them went downstairs, the officers swept up through the house, repeatedly asking if there were any weapons on the property.

“I was beyond confused by this point,” Scott said. “Everyone was carrying a gun. They had little cutaway bits so you could see the bullets. My eldest asked one of the officers if he could have a go on his gun and went to touch it.”

As Scott sat with an officer downstairs, she asked what had happened to her husband. “I later found out that the noises I’d heard were the police calling for him to come outside,” she said. “He dropped the PlayStation controller as he left the room. It was only later that we realised it’s a good job he did: in the dark, the controller might have looked like a weapon.”

Outside, Scott’s husband had been surrounded and arrested. Other police ­officers were on the lookout in the front gardens of nearby properties, having warned the couple’s neighbours to stay indoors, away from their windows. “One of the officers said it was beginning to look like a hoax,” Scott said. “Then he mentioned swatting. As soon as he said that word, I twigged that I’d seen the term that day on Twitter in relation to the Mumsnet hack.”

***

The term “swatting” has been used by the FBI since 2008. “Swat” is an acronym of “Special Weapons and Tactics”, the American police squads routinely called to intervene in hostage situations. It is, in a sense, a weaponised version of a phoney order of pizza, delivered as a prank to a friend’s home, albeit one that carries the possibility of grave injury at the hands of police. For perpetrators, the appeal is the ease with which the hoax can be set in motion and the severity of the results. With a single, possibly untraceable phone call, dialled from anywhere in the world, it is possible to send an armed unit to any address, be it the home of a high-profile actor whom you want to prank or that of someone you want to scare.

In America, where swatting originated, the practice has become so widespread – targets have included Tom Cruise, Taylor Swift, Clint Eastwood and the Californian congressman Ted Lieu – that it is now classed as an act of domestic terrorism. In the UK, where Justine Roberts’s was one of the first recorded cases, swatting is classed as harassment, though that may change if these and other forms of internet vigilante attacks, such as doxxing, become increasingly commonplace.

Doxxing involves the publication of someone’s personal details – usually their home address, phone numbers, bank details and, in some cases, email address – on the internet. It is often the prelude to swatting: after all, the perpetrator of a hoax cannot direct the police to the target’s home address until this is known. (During the week of the Mumsnet attacks, one of the perpetrators attempted to locate another target using their computer’s IP address, which can identify where a person is connected to the internet, often with alarming precision. Their calculation, however, was slightly out; police were called to a neighbour’s address.)

Though doxxing has a less dramatic outcome than swatting, the psychological effects can be just as severe. For victims – usually people who are active on the internet and who have outspoken opinions or who, in the eyes of an internet mob, have committed some kind of transgression – the mere threat of having their personal information made available on the web can cause lasting trauma. A Canadian software developer whose home address, bank details, social security number and email history were published online in 2014 told me that he now keeps an axe by his front door. “I still don’t feel safe here,” he said. “It’s terrifying.”

Christos Reid, a social media manager for a software company, was doxxed last year. Reid’s information came from a website he had registered seven years earlier. “I woke up one morning to find a tweet announcing my personal details,” he told me. When he asked the Twitter account holder to take down the address, he was told to commit suicide. Reid said he was “OK for about half an hour”; but then, after he went out, he broke down in the street. “I’ve become more paranoid,” he said. He no longer gives out business cards with personal information.

Reid lives in London, but at the time of the doxx he was attending an event in Nottingham, home to the British police’s largest cybercrime division. He was impressed with the police response, even though they told him that they had not heard of the term “doxxing” before. “I was interviewed by two separate people about my experiences who then compiled everything into a case file and transferred it to the Met. When I arrived home, an officer visited me to discuss what happened and my options.”

The policeman explained harassment law to Reid, and offered advice on how to improve security at his flat and what to do if someone hostile turned up at the address. Reid shouldered the repercussions of what had happened alone; no suspects were identified. A spokesperson for the Metropolitan Police similarly said that although detectives from Islington CID have investigated the swatting attacks made on Roberts and Scott, no suspects have been identified “at this time”, even as “inquiries continue”.

Doxxing may seem to be a mild form of harassment but it carries with it an implicit threat of impending violence; the worrying message is: “We know where you live.” Unlike swatting, which is always malicious, doxxing is sometimes viewed by its perpetrators as virtuous. In November 2014, hackers claiming to be aligned with the internet group Anonymous published personal information allegedly belonging to a Ku Klux Klan member from Missouri. The hackers said that their action was a response to the KKK’s threat to use lethal force against demonstrators in the city of Ferguson, Missouri, protesting against the killing of the unarmed black teenager Michael Brown by a white police officer. In January 2015 hackers claiming to be from Isis took over US Central Command’s Twitter account and posted information about senior military officers, including phone numbers and email addresses. In each case, those carrying out the doxxing believed, however mistakenly, in the virtue of their actions and hoped that the information could be used to bring punishment or ruin to the subject.

The term “doxxing” may be new but the practice is an old one. The Hollywood blacklist revealed the political beliefs and associations of actors and directors in the late 1940s as a way to invite shame, deny employment and dissuade others from following their example. “But it has become a lot easier to find people’s private details with the help of the internet,” Jeroen Vader told me. Vader owns Pastebin, a website that allows users to upload and distribute text documents, and where much of the personal data is anonymously uploaded and shared. “People post their private information on social networks,” he said. “A lot of people aren’t aware that their information is so easily available to others.”

In Justine Roberts’s case, the perpetrator may not even have needed to look at social networks to mine her personal information. “If you’re on the electoral roll, you’re easy to find,” she said. “There’s not much you can do to stop people getting hold of your data one way or another, whether it’s for nefarious reasons or simply to better advertise to you. We live in a world that is constantly trying to gather more information about us.”

Jeroen Vader said he has noticed an “upward trend” in the number of doxxing posts uploaded to Pastebin in recent months, but insisted that when someone uses the site’s abuse report system these offending posts are removed immediately.

Across social media companies, action is more often reactive than proactive. Victoria Taylor, a former director at Reddit, one of the largest community-driven websites in the world, said that the rule against publishing other users’ personal information has been “consistently one of the site’s most basic policies” and that “any violation of this rule is taken extremely seriously by the team and community”. Still, she was only able to recommend that victims of doxxing send a message to the site’s administrators. Similarly, when asked what a person can do to remove personal details that have been published without permission, a Twitter spokesperson said: “Use our help form.”

The spokesperson added: “There has def­initely been an overall increase in doxxing since 2006, both on Twitter and on the internet more generally.” She attributed this rise to the emergence of search engines such as Intelius and Spokeo, services designed to locate personal information.

***

The surge in the number of dox­xing and swatting attacks is in part a result of the current lack of legal protection for victims. Confusion regarding the law on doxxing is pervasive; the term is even not mentioned in either US or European law. In a tutorial posted on Facebook in 2013, the writer claims: “Doxxing isn’t illegal as all the information you have obtained is public,” and adds: “But posting of the doxx might get you in a little trouble.”

Phil Lee, a partner in the privacy, security and information department of Fieldfisher based at the law firm’s office in Silicon Valley, said that differing privacy laws around the world were part of the problem. “Various countries have laws that cover illegal or unauthorised obtaining of data. Likewise, some of the consequences of releasing that data, such as defamation or stalking, cover elements of what we now term doxxing. But there is no global law covering what is a global phenomenon.” Indeed, Roberts believes that her London address was targeted from America – the 999 call was routed through a US proxy number.

One challenge to creating a law on doxxing is that the sharing of personal information without permission has already become so widespread in the digital age. “If a law was to state something like, ‘You must not post personal information about another person online without their consent,’ it wouldn’t reflect how people use the internet,” Lee said. “People post information about what their friends and family members have been doing all the time without their consent.

“Such a law could have a potentially detrimental effect on freedom of speech.”

Lee believes that a specific law is unnecessary, because its potentially harmful effects are already covered by three discrete pieces of legislation dealing with instances where a person’s private information is obtained illegally, when that information is used to carry out illegal acts and when the publication of the information is accompanied by a threat to incite hatred. However, this does not adequately account for cases in which the information is obtained legally, and then used to harass the individual in a more legally ambiguous manner, either with prank phone calls or with uninvited orders of pizza.

Susan Basko, an independent lawyer who practises in California and who has been doxxed in the course of her frequent clashes with internet trolls, believes that the onus should be on the law, rather than the public. She points out that in the US it is a crime to publicise information about a government employee such as their home address, their home and cellphone numbers, or their social security number, even if the information is already online. “This law should apply to protect all people, not just federal employees,” she said. “And websites, website-hosting companies and other ISPs should be required to uphold this law.”

Basko said that doxxing will continue to increase while police have inadequate resources to follow up cases. For now, it is up to individuals to take preventative measures. Zoë Quinn, an American game designer and public speaker who was doxxed in 2014, has launched Crash Override, a support network and assistance group for targets of online harassment, “composed entirely of experienced survivors”.

Quinn, who spoke about the problem at a congressional hearing in Washington, DC in April last year, recently posted a guide on how to reduce the likelihood of being doxxed. “If you are worried you might some day be targeted,” she wrote, “consider taking an evening to stalk yourself online, deleting and opting out of anything you’re not comfortable with.”

Both Scott and Roberts have changed their privacy habits following the attacks. Scott is more careful about interacting with strangers online, while Roberts uses scrambler software, which ensures that she never uses the same password for more than one online site or service.

For both women’s families, the effects of their encounters with armed police have also lingered. When one day recently Roberts’s husband returned home early from work, the au pair called the police, believing it was an intruder. And Scott is haunted by what happened.

“What if my husband had made a sudden move or resisted in some way? What if my eldest had grabbed the gun instead of gently reaching for it? What if people locally believed that my husband did actually have guns in the house?” she asks. “I don’t think the people making these sorts of hoax calls realise the impact.” 

This article first appeared in the 28 April 2016 issue of the New Statesman, The new fascism