Twitter hackers with ideas for hilarious stunts should get a move on

Twitter is finally on to you.

Last week I wrote about Twitter's upcoming hospitality to targeted advertising, and what this means for its users (almost definitely a dystopian nightmare). But Twitter is strangely inhospitable to advertisers in other ways - making a branded account something of a liability.

Branded accounts only have the same security as the rest of us - just the one username and password. As a result, a growing number of official accounts have fallen victim to hacking. Last week it was Burger King, which got taken over by Anonymous-affiliated hackers. It was soon branded with the Mcdonalds logo and issuing tweets like this:

We just got sold to McDonalds! Look for McDonalds in a hood near you @DFNCTSC

And then earlier this year there was the HMV clusterfuck, courtesy of some employees in the process of being fired. From the official account:

There are over 60 of us being fired at once! Mass execution, of loyal employees who love the brand. #hmvXFactorFiring,

Sorry we've been quiet for so long.Under contract, we've been unable to say a word, or – more importantly – tell the truth.

Just overheard our Marketing Director (he's staying, folks) ask 'How do I shut down Twitter?'

It's also happened, in various ways, to Jeep, NBC News, USA Today and Donald Trump, and all of those incidents were likewise funny. The thing is that official Twitter accounts are nigh on irresistible to hackers. There's something of the getting-down-with-the-kids about branded Twitter accounts, with their ulterior motivated chattiness and their thinly veiled desperation, and it's always tempting to remind them that they're still not really one of us.

So should Twitter be doing more to protect these accounts? At the moment it is running several paid options for advertisers - none of which include the option to up their security. But then why should it offer this? It would be a canny move to introduce it only later in the game, when more hacker attacks have increased the fear, and companies have accumulated more followers, raising the stakes.

The trouble is that at the moment this potential revenue is being siphoned off by third parties like Hootsuite, whose products let you manage your account a little more securely, and which get a boost everytime a company is publicly hacked. Unsurpisingly therefore, last Wednesday Twitter introduced a product facilitating ad promotion through third parties like this. It looks like the start of a move to finally get offical accounts a little safer. But is Twitter too late to the party, or too early? Either way, it's starting to twig, and potential hackers better get a move on with their hilarious stunts, before it's too late.

 
Twitter may be about to clamp down security. Photograph: Getty Images

Martha Gill writes the weekly Irrational Animals column. You can follow her on Twitter here: @Martha_Gill.

Felipe Araujo
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Manchester's Muslim community under siege: "We are part of the fabric of this nation"

As the investigation into last week's bombing continues, familiar media narratives about Islam conflict with the city's support for its Muslim population.

“You guys only come when something like this happens,” said one of the worshippers at Manchester's Victoria Park Mosque, visibly annoyed at the unusual commotion. Four days after the attack that killed 22 people, this congregation, along with many others around the city, is under a microscope.

During Friday prayers, some of the world’s media came looking for answers. On the eve of Ramadan, the dark shadow of terrorism looms large over most mosques in Manchester and beyond.

“People who do this kind of thing are no Muslims,” one man tells me.

It’s a routine that has become all too familiar to mosque goers in the immediate aftermath of a major terror attack. In spite of reassurances from authorities and the government, Muslims in this city of 600,000 feel under siege. 

“The media likes to portray us as an add-on, an addition to society,” Imam Irfan Christi tells me. “I would like to remind people that in World War I and World War II Muslims fought for this nation. We are part of the fabric of this great nation that we are.”

On Wednesday, soon after it was revealed the perpetrator of last Monday’s attack, Salman Ramadan Abedi, worshipped at the Manchester Islamic Centre in the affluent area of Didsbury, the centre was under police guard, with very few people allowed in. Outside, with the media was impatiently waiting, a young man was giving interviews to whoever was interested.

“Tell me, what is the difference between a British plane dropping bombs on a school in Syria and a young man going into a concert and blowing himself up,” he asked rhetorically. “Do you support terrorists, then?” one female reporter retorted. 

When mosque officials finally came out, they read from a written statement. No questions were allowed. 

“Some media reports have reported that the bomber worked at the Manchester Islamic Centre. This is not true,” said the director of the centre’s trustees, Mohammad el-Khayat. “We express concern that a very small section of the media are manufacturing stories.”

Annoyed by the lack of information and under pressure from pushy editors, eager for a sexy headline, the desperation on the reporters’ faces was visible. They wanted something, from anyone, who had  even if a flimsy connection to the local Muslim community or the mosque. 

Two of them turned to me. With curly hair and black skin, in their heads I was the perfect fit for what a Muslim was supposed to look like.

"Excuse me, mate, are you from the mosque, can I ask you a couple of questions,” they asked. “What about?,” I said. "Well, you are a Muslim, right?" I laughed. The reporter walked away.

At the Victoria Park Mosque on Friday, Imam Christi dedicated a large portion of his sermon condemning last Monday’s tragedy. But he was also forced to once again defend his religion and its followers, saying Islam is about peace and that nowhere in the Koran it says Muslims should pursue jihad.

“The Koran has come to cure people. It has come to guide people. It has come to give harmony in society,” he said. “And yet that same Koran is being described as blood thirsty? Yet that same Koran is being abused to justify terror and violence. Who de we take our Islam from?”

In spite of opening its doors to the world’s media, mosques in Britain’s major cities know they can do very little to change a narrative they believe discriminates against Muslims. They seem to feel that the very presence of reporters in these places every time a terror attack happens reveals an agenda.

Despite this, on the streets of Manchester it has proved difficult to find anyone who had a bad thing to say about Islam and the city’s Muslim community. Messages of unity were visible all over town. One taxi driver, a white working-class British man, warned me to not believe anything I read in the media.

“Half of my friends are British Muslims,” he said even before asked. “ These people that say Islam is about terrorism have no idea what they are talking about.”

Felipe Araujo is a freelance journalist based in London. He writes about race, culture and sports. He covered the Rio Olympics and Paralympics on the ground for the New Statesman. He tweets @felipethejourno.

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