Just how full of fakes is Twitter? Photo: Getty
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Why fake Twitter accounts are a political problem

The rise in the use of Twitter bots and automated accounts, particularly by politicians and campaigns, is skewing what we see as trends.

In recent years, the phrase “trending on Twitter” has become shorthand for any issue that’s capturing public interest on a massive scale. Journalists and politicians cite popular hashtags as evidence of grassroots support.

Increasingly, though, this chatter isn’t coming from real people at all. Along with the rise in Twitter use has come a boom in so-called “Twitter bots” – automated accounts whose tweets are generated entirely by computer.

Many users, for example, have been surprised to encounter beautiful women lurking in chat rooms who seem unaccountably keen to discuss porn and recommend their favourite sites. Such bots exist entirely to entice other users to click on promotional links, generating revenue for their controllers.

Some bots are harmless, or even funny: @StealthMountain, for example, automates the pedant in all of us by replying: “I think you mean ‘sneak peek’” to tweets that include the phrase ‘sneak peak’.

It’s not clear just how many of Twitter’s 255m active users are fake – but it’s a lot. According to the company itself, the figure is about five per cent, kept down by a team of 30 people who spend their days weeding out the bots. However, two Italian researchers last year calculated that the true figure was 10 per cent, and other estimates have placed the figure even higher.

Now, researchers at Indiana University have created a new tool, BotOrNot, designed to identify Twitter bots from their patterns of activity.

“Part of the motivation of our research is that we don’t really know how bad the problem is in quantitative terms,” says Professor Fil Menczer, director of the university’s Centre for Complex Networks and Systems Research.

“Are there thousands of social bots? Millions? We know there are lots of bots out there, and many are totally benign. But we also found examples of nasty bots used to mislead, exploit and manipulate discourse with rumors, spam, malware, misinformation, political astroturf and slander.”

BotOrNot analyses over 1,000 features of an account – from its friend network to the content of messages and the times of day they’re sent – to deduce the likelihood that an account is fake, with 95 percent accuracy, says the team.

Meanwhile, a tool developed by social media analytics firm Socialbakers uses similar criteria to discover what percentage of a user’s followers are fake. These include the proportion of followers to followed accounts and the number of retweets and links.

Tools such as these are now starting to quantify a trend noticed by researchers over the last two or three years: the use of bots for political purposes. Having thousands of followers retweeting their every word makes politicians look popular, and can turn a pet cause into a top trend worldwide. The practice is known as astroturfing – the creation of fake grass-roots support.

Three years ago, for example, it was alleged that over 90 per cent of Newt Gingrich’s followers showed all the hallmarks of being fake; more recently, during the 2012 Mexican elections, researchers found that the Institutional Revolutionary Party was using tens of thousands of bots to push its messages onto Twitter’s list of top trends.

This month’s elections in India have attracted their fair share of bot activity, too. During India’s last visit to the polls, only one politician had a Twitter account, boasting just 6,000 followers. This time round, more than 56m election-related tweets were sent between 1 January and polling day on 12 May. During the same period, prime ministerial candidate Narendra Modi boosted his follower count by 28 per cent, hitting nearly four million.

However, according to SocialBakers, all is not what it seems: nearly half Modi’s followers look suspicious. Modi has form here: late last year, when Time started monitoring Twitter for its Person of the Year award, local media soon spotted a pattern. Thousands of Modi’s followers were tweeting “I think Narendra Modi should be #TIMEPOY” at regular intervals, 24 hours a day – while a rival army of bots was tweeting the opposite.

And don't think it can’t happen here. Bots are easily and cheaply bought, with the going rate around a thousand followers for a dollar; more if you want them to like or share your posts. In 2012, Respect candidate for Croyden North Lee Jasper admitted that his by-election campaigners had been using Twitter bots to boost his apparent popularity in the same way: “It’s all part of modern campaigning,” he said.

Meanwhile, applying the SocialBakers tool to leading UK political accounts, it appears that most have a preponderance of genuine followers. One notable exception is @Number10gov, the prime minister's official account: as many as half the followers of this account appear to be bots, with names such as “@vsgaykjppvw”, “@zekumovuvuc” and “@zong4npp”.

Still, it's possible that @Number10gov doesn't mind this too much: the BotOrNot tool calculates there’s a 72 per cent chance that it's a bot itself. Maybe we should just leave them to talk amongst themselves. . .

Metro-Goldwyn-Mayer Pictures
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The one where she turns into a USB stick: the worst uses of tech in films

The new film Worst Tinder Date Ever will join a long tradition of poorly-thought-through tech storylines.

News just in from Hollywood: someone is making a film about Tinder. What will they call it? Swipe Right, perhaps? I Super Like You? Some subtle allusion to the app’s small role in the plotline? Nope – according to Hollywood Reporterthe film has been christened Worst Tinder Date Ever.

With the exception of its heavily branded title (You’ve Got Gmail, anyone?), Worst Tinder Date Ever follows neatly in the tradition of writers manhandling tech into storylines. Because really, why does it matter if it was a Tinder date? This “rom com with action elements” reportedly focuses on the couple’s exploits after they meet on the app, so the dogged focus on it is presumably just a ploy to get millennial bums on cinema seats.  

Like the films on this list, it sounds like the tech in Worst Tinder Date Ever is just a byword for “modern and cool” – even as it demonstrates that the script is anything but.

Warning: spoilers ahead.

Lucy (2014)

Scarlett Johansson plays Lucy, a young woman who accidentally ingests large quantities of a new drug which promises to evolve your brain beyond normal human limits.

She evolves and evolves, gaining superhuman powers, until she hits peak human, and turns into first a supercomputer, and then a very long USB stick. USB-Lucy then texts Morgan Freeman's character on his fliphone to prove that: “I am everywhere.”

Beyond the obvious holes in this plotline (this wouldn’t happen if someone’s brain evolved; texting a phone is not a sign of omnipotence), USB sticks aren’t even that good – as Business Insider points out: “Flash drives are losing relevance because they can’t compete in speed and flexibility with cloud computing services . . . Flashdrives also can’t carry that much information.”

Star Wars: The Force Awakens (2015)

If you stare at it hard enough, the plotline in the latest Star Wars film boils down to the following: a gaggle of people travels across space in order to find a map showing Luke Skywalker’s location, held on a memory stick in a drawer in a spherical robot. Yep, those pesky flash drives again.

It later turns out that the map is incomplete, and the rest of it is in the hands of another robot, R2-D2, who won’t wake up for most of the film in order to spit out the missing fragment. Between them, creator George Lucas and writer and director JJ Abrams have dreamed up a dark vision of the future in which robots can talk and make decisions, but can’t email you a map.

Willy Wonka and the Chocolate Factory (1971)

In which a scientist uses a computer to find the “precise location of the three remaining golden tickets sent out into the world by Willy Wonka. When he asks it to spill the beans, it announces: “I won’t tell, that would be cheating.


Image: Paramount Pictures. 

The film inhabits a world where artificial intelligence has been achieved, but no one has thought to pull Charlie's poor grandparents out of extreme poverty, or design a computer with more than three buttons.

Independence Day (1996)

When an alien invasion threatens Earth, David Levinson (Jeff Goldblum) manages to stop it by hacking the alien spaceship and installing a virus. Using his Mac. Amazing, really, that aliens from across the universe would somehow use computing systems so similar to our own. 

Skyfall (2012)

In the Daniel Craig reboot of the series, MI6’s “Q” character (played by Ben Whishaw) becomes a computer expert, rather than just a gadget wizard. Unfortunately, this heralded some truly cringeworthy moments of “hacking” and “coding” in both Skyfall and Spectre (2014).

In the former, Bond and Q puzzle over a screen filled with a large, complex, web shape. They eventually realise it’s a map of subterranean London, but then the words security breach flash up, along with a skull. File under “films which make up their own operating systems because a command prompt box on a Windows desktop looks too boring”.

An honourable mention: Nelly and Kelly Rowland’s “Dilemma” (2009)

Not a movie, but how could we leave out a music video in which Kelly Rowland texts Nelly on a Microsoft Excel spreadsheet on a weird Nokia palm pilot?


Image: Vevo.

You’ll be waiting a long time for that response, Kelly. Try Tinder instead.

Barbara Speed is a technology and digital culture writer at the New Statesman and a staff writer at CityMetric.