Just how full of fakes is Twitter? Photo: Getty
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Why fake Twitter accounts are a political problem

The rise in the use of Twitter bots and automated accounts, particularly by politicians and campaigns, is skewing what we see as trends.

In recent years, the phrase “trending on Twitter” has become shorthand for any issue that’s capturing public interest on a massive scale. Journalists and politicians cite popular hashtags as evidence of grassroots support.

Increasingly, though, this chatter isn’t coming from real people at all. Along with the rise in Twitter use has come a boom in so-called “Twitter bots” – automated accounts whose tweets are generated entirely by computer.

Many users, for example, have been surprised to encounter beautiful women lurking in chat rooms who seem unaccountably keen to discuss porn and recommend their favourite sites. Such bots exist entirely to entice other users to click on promotional links, generating revenue for their controllers.

Some bots are harmless, or even funny: @StealthMountain, for example, automates the pedant in all of us by replying: “I think you mean ‘sneak peek’” to tweets that include the phrase ‘sneak peak’.

It’s not clear just how many of Twitter’s 255m active users are fake – but it’s a lot. According to the company itself, the figure is about five per cent, kept down by a team of 30 people who spend their days weeding out the bots. However, two Italian researchers last year calculated that the true figure was 10 per cent, and other estimates have placed the figure even higher.

Now, researchers at Indiana University have created a new tool, BotOrNot, designed to identify Twitter bots from their patterns of activity.

“Part of the motivation of our research is that we don’t really know how bad the problem is in quantitative terms,” says Professor Fil Menczer, director of the university’s Centre for Complex Networks and Systems Research.

“Are there thousands of social bots? Millions? We know there are lots of bots out there, and many are totally benign. But we also found examples of nasty bots used to mislead, exploit and manipulate discourse with rumors, spam, malware, misinformation, political astroturf and slander.”

BotOrNot analyses over 1,000 features of an account – from its friend network to the content of messages and the times of day they’re sent – to deduce the likelihood that an account is fake, with 95 percent accuracy, says the team.

Meanwhile, a tool developed by social media analytics firm Socialbakers uses similar criteria to discover what percentage of a user’s followers are fake. These include the proportion of followers to followed accounts and the number of retweets and links.

Tools such as these are now starting to quantify a trend noticed by researchers over the last two or three years: the use of bots for political purposes. Having thousands of followers retweeting their every word makes politicians look popular, and can turn a pet cause into a top trend worldwide. The practice is known as astroturfing – the creation of fake grass-roots support.

Three years ago, for example, it was alleged that over 90 per cent of Newt Gingrich’s followers showed all the hallmarks of being fake; more recently, during the 2012 Mexican elections, researchers found that the Institutional Revolutionary Party was using tens of thousands of bots to push its messages onto Twitter’s list of top trends.

This month’s elections in India have attracted their fair share of bot activity, too. During India’s last visit to the polls, only one politician had a Twitter account, boasting just 6,000 followers. This time round, more than 56m election-related tweets were sent between 1 January and polling day on 12 May. During the same period, prime ministerial candidate Narendra Modi boosted his follower count by 28 per cent, hitting nearly four million.

However, according to SocialBakers, all is not what it seems: nearly half Modi’s followers look suspicious. Modi has form here: late last year, when Time started monitoring Twitter for its Person of the Year award, local media soon spotted a pattern. Thousands of Modi’s followers were tweeting “I think Narendra Modi should be #TIMEPOY” at regular intervals, 24 hours a day – while a rival army of bots was tweeting the opposite.

And don't think it can’t happen here. Bots are easily and cheaply bought, with the going rate around a thousand followers for a dollar; more if you want them to like or share your posts. In 2012, Respect candidate for Croyden North Lee Jasper admitted that his by-election campaigners had been using Twitter bots to boost his apparent popularity in the same way: “It’s all part of modern campaigning,” he said.

Meanwhile, applying the SocialBakers tool to leading UK political accounts, it appears that most have a preponderance of genuine followers. One notable exception is @Number10gov, the prime minister's official account: as many as half the followers of this account appear to be bots, with names such as “@vsgaykjppvw”, “@zekumovuvuc” and “@zong4npp”.

Still, it's possible that @Number10gov doesn't mind this too much: the BotOrNot tool calculates there’s a 72 per cent chance that it's a bot itself. Maybe we should just leave them to talk amongst themselves. . .

PewDiePie
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"Death to all Jews": Why Disney dropped YouTube's biggest star PewDiePie

The Minecraft vlogger turned internet celebrity's taste for shock comedy was too much for the family-focused corporation. 

Disney has cut ties with YouTube’s most-subscribed star after he paid two Sri Lankan men five dollars to hold up a sign that read “DEATH TO ALL JEWS”.

Feel free to read that sentence again, it’s not going anywhere.

A still from PewDiePie's video, via YouTube

PewDiePie, real name Felix Kjellberg, has over 53 million subscribers on YouTube, where his videos about gaming earned him over $15m last year. The 27-year-old, whose content is popular with children, came under fire this month after the Wall Street Journal investigated anti-Semitic comments in his videos. In one video, a man dressed as Jesus says “Hitler did absolutely nothing wrong”, while in another Kjellberg used freelance marketplace Fiverr to pay two men to hold up the offensive sign. The videos have since been deleted.

Jumpcut.

The Walt Disney Company became affiliated with PewDiePie after they bought Maker Studios, a network of YouTube stars, for nearly $1bn in 2014. Following the WSJ’s investigation, Maker dropped the star, stating: “Although Felix has created a following by being provocative and irreverent, he clearly went too far in this case and the resulting videos are inappropriate. Maker Studios has made the decision to end our affiliation with him going forward.”

When you sack a YouTube Star, makes no difference who they are.

Via Wall Street Journal

But why should the story stop there? Neo-nazi website The Daily Stormer are now defending PewDiePie, while the notoriously politically-incorrect 4Chan forum /pol/ have called him “our guy”.  

In his defence, Kjellberg wrote a blog post denying an affiliation with anti-Semitic groups and explained his actions, writing: “I was trying to show how crazy the modern world is, specifically some of the services available online.” In a video last December the star also said: "It's extremely annoying how I can't make jokes on my channel without anyone quoting it as actual facts, like something I actually said", before dressing as a soldier and listening to one of Hitler's speeches while smiling. 

Pause.

(If all of this sounds familiar, recall when disgraced YouTuber Sam Pepper claimed a video in which he groped unsuspecting females was a “social experiment”).

Play.

And yet the story still isn’t over. Disney have learned a hard lesson about assuming that YouTubers are the squeaky clean fairy-tale princes and princesses they often appear to be. Shay Butler, one of the original founders of Maker Studios, yesterday quit the internet after it was alleged he sent sexual messages to a cam girl via Twitter.

Butler is one of the original "family vloggers", and has spent nine years uploading daily videos of his five children to YouTube. A practicing Mormon, Butler has become emblematic of family values on the site. “My heart is sick,” he wrote on Twitter, neither confirming nor denying the allegations of his infidelity, “I have struggled with alcoholism for years… My purpose is to rehab.” 

The result is a very dark day for YouTube, which has now dropped Kjellberg from its premier advertising network, Google Preferred, and cancelled the second series of the star's reality show, Scare PewDiePie

Amelia Tait is a technology and digital culture writer at the New Statesman.