Why I don’t agree with trigger warnings

When I was suffering from PTSD, I didn't want to be wrapped in cotton wool.

Twitter is no longer a "safe space". It has become a vehicle for outrage, to the point where many no longer choose to express themselves at all, or do so skittishly through a network of private messages. Following the furores of the last couple of weeks, Suzanne Moore has put a trigger warning on her Twitter bio, a disclaimer as if to say "will cause offence". That, and her joking about the terminology with Julie Bindel, caused yet more disapproval from some corners of the social network. A trigger warning is not something to joke about. Trauma is not something to joke about. Trigger warning: this next tweet contains a flippant remark about trigger warnings.

For those not au fait with the terminology of the small corner of the internet that makes up feminist websites and message boards, a "trigger warning" initially existed to warn survivors of violence and rape, or those suffering from eating disorders, that an article or blog post may contain language that might "trigger" traumatic memories, thus causing flashbacks, panic attacks, or distress. A worthy goal, although also of limited use, as I’ll go on to explain. However, in recent years the phrase seems to have become shorthand for "anything you may not like", and to many has taken on the unpleasant connotation of providing a means for the oversensitive internet language police to vet content – some would argue.

As Moore was. I have PTSD, but I did not find her or Bindel’s jokes particularly upsetting. I would rather inhabit a Twitter where people feel able to have a laugh, thereby taking the risk that it may upset me, than a strangely sanitised social network where people check their "privilege" at the door like a fur coat (no knickers), with no dance floor, no booze and no fun awaiting them- just a vast, pompous expanse of skittish hacks dealing in whispered platitudes. No, thanks, that’s not for me. In the aftermath of the traumatic experience I suffered, I avoided internet feminism completely. Not because of "triggering" content, but because I wanted to go it alone. I did not want their "safe spaces" and their trigger warnings and their "calling out" of sexism. I did not want any of them as an "ally". It seemed, to me, so very American. I’d take the NHS. Good old Nye Bevan and an hour a week in a room with a stranger and a box of tissues. Reliving it all. Over and over, again and again.

Before I continue; a disclaimer. In explaining my choices, I am not condemning those of others. This is important. I have no doubt that internet support groups and feminist websites have helped many women suffering from PTSD, that the ability to share stories and testimonies and to weep has helped many to heal. But, in the aftermath, it is not what I wanted. Trauma is a strange beast. It binds people together, like twine. And especially women. You see it online all the time. The lifelong friendships formed across the ether, the complicity, the shared lingo, and yes: the anger at men. I felt it too, which is partly why I didn’t want their anger. My own was toxic enough.

It is rarely said, but post-traumatic stress disorder can turn you into a horrible person. I found its old name "shell shock", strangely fitting. Not because I had ever seen action – the poems of Wilfred Owen do not count – but because that was how I felt. Like a soft, gelatinous, wobbly little thing surrounded by a hard shell of fury. And instead of seeking out others in the same position, I stayed crouched inside, pink and seething.

I’ll admit something else that will perhaps be unpopular: those message-boards, those websites, smacked to me of victimhood. I didn’t want to be a delicate little flower who could be brought to tears by a paragraph. I already felt a keen sense of injustice, not helped by the terminology: "Camden & Islington Victim Support", "if you have been a victim of crime…" and so I never heeded trigger warnings on the internet. Not once. The contrary: I forced potentially upsetting scenarios down my throat.

Triggers can spring from anywhere. Revisiting a place, or even getting a sense of it. The odd gait of a stranger in the street; a passing resemblance; a certain time of night. For me it was depictions of hanging or strangulation. You never realise how common they are until they become so laden with horror. The frequency that they appear in works of literature (at one point it felt like every novel I read had a hanging in it), in films, in television programmes. Should they have had a trigger warning? Impossible. I had to - must - inhabit the real world. There was only so many times that I could take the long way round, that I could not go out at night. My therapist used the analogy of a factory conveyor belt to describe traumatic memory. There I was, pushing all the boxes off- toppling them one by one, before they could even hope to be processed. I blinkered myself from the reality of events. I ran from them.

All of us, at one point or another, make a choice regarding what we will and will not expose ourselves to. For that reason, while studying Primo Levi and the literature of the Second World War at university, I chose not to google "medical experiments of Dr Josef Mengele". It’s the same reason for which television news broadcasts are often preceded with the words "this contains scenes some viewers may find upsetting" – so that you can make the choice to switch off. Equally, one makes the choice to be outraged. Some viewers may find this offensive. Some. Not all. Most will be unfazed. But not all.

With triggers, one does not make the choice to have a flashback, or a panic attack, or to collapse in tears at work and have your day ruined by a random reference in an internet post. Equally, as Suzanne Moore pointed out, a soldier can have a flashback because of a curtain moving in the breeze. To have text alerting you to the possibility of a trigger is a privilege unknown to most PTSD sufferers. The world is full of triggers. You could, I suppose, try to liken a trigger warning to informing epileptics that there is some strobe lighting coming up. Except it’s not that simple. I remember my grandfather telling me how one man’s seizure had been set off by the light flickering between the trees as he drove. Similarly, that specific depiction of violence on the internet might be your light between the trees, but it isn’t mine.

Of course no one is suggesting that we stop reporting the news. I don’t think, like some, that trigger warnings hinder freedom of speech. But they do display an increasingly nannying approach to language that is being used to shut down discourse and to silence. Often, it is coupled with a sense of passive aggressive glee ("um. You should have put a trigger warning on that"). I do not doubt that they are of enormous service to survivors with specific triggers likely to reoccur on feminist websites, but it has got to a point now where I feel women I have never met are trying to wrap me in cotton wool, and I detest that. PTSD can make you hypersensitive and hyper-aware – not qualities I see as desirable in a writer or an editor whose job is to produce words for the general population. Whether a survivor personally feels ready to stop toppling the boxes is their choice and only their choice. Some never will; the trauma is too profound to ever process. But there are some survivors who are trying to open their boxes, and a trigger warning can serve as an admonition to stay in our shells. I wanted out of mine.

A trigger can be anything - one man’s seizure was set off by the light flickering between the trees as he drove. Photograph: Getty Images

Rhiannon Lucy Cosslett is a writer for the New Statesman and the Guardian. She co-founded The Vagenda blog and is co-author of The Vagenda: A Zero Tolerance Guide to the Media.

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Why Twitter is dying, in ten tweets

It's ironic that the most heated discussions of the platform's weaknesses are playing out on the platform itself. 

Twitter has been dying since 2009, and commentators have pre-emptively declared it deceased pretty much every year since. To declare that it's on the downturn has become a bit of a cliché. But that doesn't mean that it isn't also, well, true.

Grumbling among users and commentators has grown to a roar over the past few days, thanks in part to a Buzzfeed report (refuted by Jack Dorsey, Twitter's CEO) claiming the service will move away from a chronological timeline and towards an algorithmic one. Users coined the hashtag #RIPTwitter in response, and, tellingly, many of their complaints spanned beyond the apparently erroneous report. 

They join a clutch of other murmurings, bits of data and suggestions that things are not as they should be in the Twitter aviary. 

Below is one response to the threat of the new timeline, aptly showing that for lots of users, the new feed would have been the straw that broke the tweeters' backs:

Twitter first announced it was considering a new 10,000 character limit in January, but it's yet to be introduced. Reactions so far indicate that no one thinks this is a good idea, as the 140 character limit is so central to Twitter's unique appeal. Other, smaller tweaks – like an edit button – would probably sit much more easily within Twitter's current stable of features, and actually improve user experience: 

While Dorsey completely denied that the change would take place, he then followed up with an ominous suggestion that something would be changing:

"It'll be more real-time than a feed playing out in real time!" probably isn't going to placate users who think the existing feed works just fine. It may be hard to make youself heard on the current timeline, but any kind of wizardry that's going to decide what's "timely" or "live" for you is surely going to discriminate against already alienated users.

I've written before about the common complaint that Twitter is lonely for those with smaller networks. Take this man, who predicts that he'll be even more invisible in Twitter's maelstrom if an algorithm deems him irrelevant: 

What's particularly troubling about Twitter's recent actions is the growing sense that it doesn't "get" its users. This was all but confirmed by a recent string of tweets from Brandon Carpenter, a Twitter employee who tweeted this in response to speculation about new features:

...and then was surprised and shocked when he received abuse from other accounts:

This is particularly ironic because Twitter's approach (or non-approach) to troll accounts and online abusers has made it a target for protest and satire (though last year it did begin to tackle the problem). @TrustySupport, a spoof account, earned hundreds of retweets by mocking Twitter's response to abuse:

Meanwhile, users like Milo Yiannopolous, who regularly incites his followers to abuse and troll individuals (often women and trans people, and most famously as part of G*merg*te), has thrived on Twitter's model and currently enjoys the attentions of almost 160,000 followers. He has boasted about the fact that Twitter could monetise his account to pull itself out of its current financial trough:

The proof of any social media empire's decline, though, is in its number and activity of users. Earlier this month, Business Insider reported that, based on a sample of tweets, tweets per user had fallen by almost 50 per cent since last August. Here's the reporter's tweet about it:

Interestingly, numbers of new users remained roughly the same – which implies not that Twitter can't get new customers, but that it can't keep its current ones engaged and tweeting. 

Most tellingly of all, Twitter has stopped reporting these kinds of numbers publicly, which is why Jim Edwards had to rely on data taken from an API. Another publication followed up Edwards' story with reports that users aren't on the platform enough to generate ad revenue:

The missing piece of the puzzle, and perhaps the one thing keeping Twitter alive, is that its replacement hasn't (yet) surfaced. Commentators obsessed with its declining fortunes still take to Twitter to discuss them, or to share their articles claiming the platform is already dead. It's ironic that the most heated discussions of the platform's weaknesses are playing out on the platform itself. 

For all its faults, and for all they might multiply, Twitter's one advantage is that there's currently no other totally open platform where people can throw their thoughts around in plain, public view. Its greatest threat yet will come not from a new, dodgy feature, but from a new platform – one that can actually compete with it.

Barbara Speed is a technology and digital culture writer at the New Statesman and a staff writer at CityMetric.