Mail on Sunday apologises to Miliband after gatecrashing his uncle's memorial service

Editor Geordie Greig suspends two journalists and says the reporter was sent without his knowledge.

Update 15:24pm: David Miliband has just responded to the story on Twitter. 

After outrage at the news that a Mail on Sunday journalist gatecrashed a private memorial service for Ed Miliband's uncle , the paper's editor Geordie Greig has just issued a statement apologising "unreservedly" and announcing that he has suspended two journalists. Here it is in full: 

I unreservedly apologise for a reporter intruding into a private memorial service for a relative of Ed Miliband. The reporter was sent without my knowledge; it was a decision which was wrong. Two journalists have been suspended and a full investigation is now being carried out. I would further like to apologise to members of the family and friends attending the service for this deplorable intrusion. I have already spoken personally to Ed Miliband and expressed my regret that such a terrible lapse of judgement should have taken place. It is completely contrary to the values and editorial standards of The Mail on Sunday. I understand that Lord Rothermere is personally writing to Ed Miliband.

Below is Miliband's earlier letter to the paper's proprietor Lord Rothermere, which revealed the paper's behaviour. 

Dear Lord Rothermere,

Yesterday I spoke at a memorial event held at Guy’s Hospital in London for my uncle, Professor Harry Keen, a distinguished doctor who died earlier this year. It was an event in a room on the 29th floor of Guy’s Hospital which was attended only by family members, close friends and colleagues.

I was told by one of my relatives late yesterday evening that a reporter from the Mail on Sunday had found her way into the event uninvited. I also discovered that, once there, she approached members of my family seeking comments on the controversy over the Daily Mail’s description of my late father as someone who “hated Britain”.

My wider family, who are not in public life, feel understandably appalled and shocked that this can have happened.

The Editor of the Mail on Sunday has since confirmed to my office that a journalist from his newspaper did indeed attend the memorial uninvited with the intention of seeking information for publication this weekend.

Sending a reporter to my late uncle’s memorial crosses a line of common decency. I believe it a symptom of the culture and practices of both the Daily Mail and the Mail on Sunday.

There are many decent people working at those newspapers and I know that many of them will be disgusted by this latest episode. But they will also recognise that what has happened to my family has happened to many others.

I believe no purpose would be served by me complaining to the Press Complaints Commission because it is widely discredited.

Instead, I am writing to you as the owners of the Daily Mail and the Mail on Sunday because I believe it is long overdue that you reflect on the culture of your newspapers. You should conduct your own swift investigation into who was responsible at a senior level for this latest episode and also who is responsible for the culture and practices of these newspapers which jar so badly with the values of your readers.

There are bigger issues for the people of Britain in the midst of the worst cost of living crisis for a century than intrusion into the life of my family. But the reaction of many people to the Daily Mail’s attacks on my father this week demonstrates that the way your newspapers have behaved does not reflect the real character of our country.

It is now your responsibility to respond.

Ed Miliband

Ed Miliband speaks at the Labour conference in Brighton last week. Photograph: Getty Images.

George Eaton is political editor of the New Statesman.

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The economics of outrage: Why you haven't seen the end of Katie Hopkins

Her distasteful tweet may have cost her a job at LBC, but this isn't the last we've seen of Britain's biggest troll. 

Another atrocity, other surge of grief and fear, and there like clockwork was the UK’s biggest troll. Hours after the explosion at the Manchester Arena that killed 22 mostly young and female concert goers, Katie Hopkins weighed in with a very on-brand tweet calling for a “final solution” to the complex issue of terrorism.

She quickly deleted it, replacing the offending phrase with the words “true solution”, but did not tone down the essentially fascist message. Few thought it had been an innocent mistake on the part of someone unaware of the historical connotations of those two words.  And no matter how many urged their fellow web users not to give Hopkins the attention she craved, it still sparked angry tweets, condemnatory news articles and even reports to the police.

Hopkins has lost her presenting job at LBC radio, but she is yet to lose her column at Mail Online, and it’s quite likely she won’t.

Mail Online and its print counterpart The Daily Mail have regularly shown they are prepared to go down the deliberately divisive path Hopkins was signposting. But even if the site's managing editor Martin Clarke was secretly a liberal sandal-wearer, there are also very good economic reasons for Mail Online to stick with her. The extreme and outrageous is great at gaining attention, and attention is what makes money for Mail Online.

It is ironic that Hopkins’s career was initially helped by TV’s attempts to provide balance. Producers could rely on her to provide a counterweight to even the most committed and rational bleeding-heart liberal.

As Patrick Smith, a former media specialist who is currently a senior reporter at BuzzFeed News points out: “It’s very difficult for producers who are legally bound to be balanced, they will sometimes literally have lawyers in the room.”

“That in a way is why some people who are skirting very close or beyond the bounds of taste and decency get on air.”

But while TV may have made Hopkins, it is online where her extreme views perform best.  As digital publishers have learned, the best way to get the shares, clicks and page views that make them money is to provoke an emotional response. And there are few things as good at provoking an emotional response as extreme and outrageous political views.

And in many ways it doesn’t matter whether that response is negative or positive. Those who complain about what Hopkins says are also the ones who draw attention to it – many will read what she writes in order to know exactly why they should hate her.

Of course using outrageous views as a sales tactic is not confined to the web – The Daily Mail prints columns by Sarah Vine for a reason - but the risks of pushing the boundaries of taste and decency are greater in a linear, analogue world. Cancelling a newspaper subscription or changing radio station is a simpler and often longer-lasting act than pledging to never click on a tempting link on Twitter or Facebook. LBC may have had far more to lose from sticking with Hopkins than Mail Online does, and much less to gain. Someone prepared to say what Hopkins says will not be out of work for long. 

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