Daily Mail corrects misleading benefit statistics as DWP prepares for MPs' grilling

The paper admits it was wrong to state that 878,000 people on incapacity benefit dropped their claims, rather than face a new medical assessment.

After repeatedly citing the false Conservative claim that 878,000 people on incapacity benefit dropped their claims, rather than face a new medical assessment, today's Daily Mail finally corrects the record. The paper is "happy to make clear that other important reasons people had for not pursuing ESA claims were that they recovered, returned to work or claimed a more appropriate benefit."

While the Mail references two articles in which the figure appeared (on 4 April and 30 April) it also featured in a leader entitled "Benefits and morality" (1 April) and an op-ed by A.N.Wilson on Mick Philpott (3 April). The other pieces were an editorial unfortunately titled "Welfare: why can't the left understand?" (4 April) and an article by James Slack on "what the Left doesn't want you to know about Britain's £200bn welfare bill" (30 April). 

Tory chairman Grant Shapps and Iain Duncan Smith had already been rebuked by the UK Statistics Authority for concocting the 878,000 figure in an attempt to demonstrate "how the welfare system was broken under Labour and why our reforms are so important". As UKSA chair Andrew Dilnot noted in his letter to the pair, they conflated "official statistics relating to new claimants of the ESA with official statistics on recipients of the incapacity benefit (IB) who are being migrated across to the ESA". Of the 603,600 incapacity benefit claimants referred for reassessment as part of the introduction of the ESA between March 2011 and May 2012, just 19,700 (somewhat short of Shapps's "nearly a million") abandoned their claims prior to a work capability assessment in the period to May 2012. The figure of 878,300 referred to the total of new claims for the ESA closed before medical assessment from October 2008 to May 2012. Thus, Shapps's suggestion that the 878,300 were pre-existing claimants, who would rather lose their benefits than be exposed as "scroungers", was entirely wrong. 

As significantly, there was no evidence that those who abandoned their claims did so for the reasons ascribed by Shapps. Thousands of people move on and off ESA each month, many for the simple reason that their health improves and/or they return to employment before facing a work capability assessment. To suggest, as Shapps did, that all those who dropped their claims were dodging the doctor is sinister nonsense designed to reinforce the worst prejudices about the welfare system. 

The DWP's serial abuse of statistics (Duncan Smith was previously rebuked for alleging that 8,000 people moved into work as a result of the introduction of the benefit cap) will come under further scrutiny tomorrow when David Frazer, the department's Head of Information, Governance and Security Directorate and John Shields, its director of communications, are questioned by the work and pensions select committee on "the processes DWP has in place for preparing and releasing statistics; DWP’s role in facilitating media interpretation of statistics; recent UK Statistics Authority investigations into complaints about benefit and the DWP response; and the quality and accessibility of DWP statistics."

A general view of a job centre on April 13, 2011 in London. Photograph: Getty Images.

George Eaton is political editor of the New Statesman.

John Moore
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The man who created the fake Tube sign explains why he did it

"We need to consider the fact that fake news isn't always fake news at the source," says John Moore.

"I wrote that at 8 o'clock on the evening and before midday the next day it had been read out in the Houses of Parliament."

John Moore, a 44-year-old doctor from Windsor, is describing the whirlwind process by which his social media response to Wednesday's Westminster attack became national news.

Moore used a Tube-sign generator on the evening after the attack to create a sign on a TfL Service Announcement board that read: "All terrorists are politely reminded that THIS IS LONDON and whatever you do to us we will drink tea and jolly well carry on thank you." Within three hours, it had just fifty shares. By the morning, it had accumulated 200. Yet by the afternoon, over 30,000 people had shared Moore's post, which was then read aloud on BBC Radio 4 and called a "wonderful tribute" by prime minister Theresa May, who at the time believed it was a genuine Underground sign. 

"I think you have to be very mindful of how powerful the internet is," says Moore, whose viral post was quickly debunked by social media users and then national newspapers such as the Guardian and the Sun. On Thursday, the online world split into two camps: those spreading the word that the sign was "fake news" and urging people not to share it, and those who said that it didn't matter that it was fake - the sentiment was what was important. 

Moore agrees with the latter camp. "I never claimed it was a real tube sign, I never claimed that at all," he says. "In my opinion the only fake news about that sign is that it has been reported as fake news. It was literally just how I was feeling at the time."

Moore was motivated to create and post the sign when he was struck by the "very British response" to the Westminster attack. "There was no sort of knee-jerk Islamaphobia, there was no dramatisation, it was all pretty much, I thought, very calm reporting," he says. "So my initial thought at the time was just a bit of pride in how London had reacted really." Though he saw other, real Tube signs online, he wanted to create his own in order to create a tribute that specifically epitomised the "very London" response. 

Yet though Moore insists he never claimed the sign was real, his caption on the image - which now has 100,800 shares - is arguably misleading. "Quintessentially British..." Moore wrote on his Facebook post, and agrees now that this was ambiguous. "It was meant to relate to the reaction that I saw in London in that day which I just thought was very calm and measured. What the sign was trying to do was capture the spirit I'd seen, so that's what I was actually talking about."

Not only did Moore not mean to mislead, he is actually shocked that anyone thought the sign was real. 

"I'm reasonably digitally savvy and I was extremely shocked that anyone thought it was real," he says, explaining that he thought everyone would be able to spot a fake after a "You ain't no muslim bruv" sign went viral after the Leytonstone Tube attack in 2015. "I thought this is an internet meme that people know isn't true and it's fine to do because this is a digital thing in a digital world."

Yet despite his intentions, Moore's sign has become the centre of debate about whether "nice" fake news is as problematic as that which was notoriously spread during the 2016 United States Presidential elections. Though Moore can understand this perspective, he ultimately feels as though the sentiment behind the sign makes it acceptable. 

"I use the word fake in inverted commas because I think fake implies the intention to deceive and there wasn't [any]... I think if the sentiment is ok then I think it is ok. I think if you were trying to be divisive and you were trying to stir up controversy or influence people's behaviour then perhaps I wouldn't have chosen that forum but I think when you're only expressing your own emotion, I think it's ok.

"The fact that it became so-called fake news was down to other people's interpretation and not down to the actual intention... So in many interesting ways you can see that fake news doesn't even have to originate from the source of the news."

Though Moore was initially "extremely shocked" at the reponse to his post, he says that on reflection he is "pretty proud". 

"I'm glad that other people, even the powers that be, found it an appropriate phrase to use," he says. "I also think social media is often denigrated as a source of evil and bad things in the world, but on occasion I think it can be used for very positive things. I think the vast majority of people who shared my post and liked my post have actually found the phrase and the sentiment useful to them, so I think we have to give social media a fair judgement at times and respect the fact it can be a source for good."

Amelia Tait is a technology and digital culture writer at the New Statesman.