The voices of austerity

A new project aims to give a voice to the people harmed by austerity. Mary O'Hara introduces it.

It is a question for our time and yet it’s one for which answers are depressingly elusive: how do we shift the national dialogue away from the deeply divisive and counterproductive "skivers versus strivers" debate and towards more constructive ground?

At an event hosted recently by the Joseph Rowntree Foundation (JRF) attended by pollsters, PRs, journalists and anti-poverty experts where this question was posed many of those present – on the left, right and inbetween –mooted that conventional approaches to framing the poverty debate are simply not going to cut it in the current, austerity-fuelled hostile climate. People argued that challenging negative attitudes around poverty is not going to come about by laying out basic facts (no matter how strong these might be) such as how small a proportion of the total welfare budget is attributable to fraud (less than 1 per cent). Doing so is not going to change the minds of people convinced the system is being fleeced by hordes of claimants. And, some argued, don’t expect misery-laden stories in the press or on television of people’s struggles in the face of policies such as the Bedroom Tax to generate much sympathy either – no one is coming to the pity party.

Since October 2012 I’ve been travelling all over the UK interviewing people at the sharp end of austerity policies in all kinds of communities spanning suburbia, urban centres and villages. Commissioned by JRF, it’s been a kind of "social history as it unfolds" project tracking how people are coping with the implementation of austerity – though many of the people interviewed have been living in poverty or on or close to the breadline for much longer than this government has been around. One thing that is abundantly clear from the interviews (in excess of 100 were conducted in 18 locations across Scotland, Northern Ireland, Wales and England) is that people do not want sympathy or pity any more than they want ridicule.

The people I spoke to, whether they had just lost their job, were long term unemployed, disabled or at risk of becoming homeless, simply wanted to be treated with a semblance of dignity. Those interviewed were generally insulted and angered by the demonisation of poorer people in the press and by the pervasive and cruel rhetoric from politicians and pundits alike because it in no way reflected their reality – yet not one suggested that pity or sympathy was an acceptable alternative to public scorn.

In interview after interview people talked of their troubles and of how being in poverty or living in its shadow wore them down and of the hardship austerity has wrought – and is expected to continue to inflict as policy after policy comes to fruition. They talked of how benefits sanctions and fitness for work assessments were driving many to the verge of mental breakdown, of the humiliation of having to go to food banks in order to feed their children and of the "zero hour" contracts which mean that even when in work there is no guarantee of earning enough to subsist on.

I sat with a man of 47 in Luton – a single parent – as he cried in desperation at not being able to adequately provide for his daughters. I spoke with a young carer in Rhondda who has a learning disability as she told me of looking after her ill parents and how worried she was about possible cuts to the local transport services that helped them get around. I also sat with homeless teenagers in New Haven, East Sussex, desperate for work that isn’t there, with pensioners in Hull frightened by the prospect of loneliness and isolation if their local council pulls the rug from under them on funding that helps them meet weekly to socialise, and with scores of community workers and volunteers struggling to support individuals and communities in the midst of soaring demand for help and advice.

When I began the project I expected to encounter such stories, especially as people’s fears and anxieties escalated in the face of austerity policies such as the Bedroom Tax being coming into force and as it became clear that the jobs situation and wider economy weren’t going to dramatically improve any time soon. However what I also found – and what is rarely reported alongside the stories of so-called shirkers or indeed the tales of penury and despair – was an extraordinary resilience among individuals who were enduring desperate circumstances. I found remarkable efforts by grassroots organisations (themselves experiencing unprecedented strains on resources), volunteers – and even entire communities – to not completely buckle under the pressure. I found also the kind of constructive anger and frustration that can be seen channelled in the Bedroom Tax demonstrations and in the protests by disabled people challenging cuts that will rob them of essential entitlements – the kind of entitlements that mean fellow citizens can live with dignity.

Most of all though I found people keen not just to air their concerns but to have a say in how their situations might be made better – people indeed with some ideas for what would improve their lives. For a start, they said, jobs that pay a living wage and an end to savage and discredited austerity policies. The people I interviewed wanted recognition that the overwhelming majority of those who live with being (as one community worker in Luton puts it) “consigned to skintness”, are anything but skivers and deserve to have their voices heard. As one woman in Birmingham wondered as an interview was coming to a close: “Who is going to listen to what we have told you? Who will hear what we have been saying?”

You can listen to, watch, and read about the people who contributed to this project on the Joseph Rowntree Foundation website. It might not be much in the face of relentless media portrayals of people who are struggling as little more than leaches on society by many on the Right, or objects of pity by some on the Left – but it’s a start.

Photograph: Getty Images.
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Inside a shaken city: "I just want to be anywhere that’s not Manchester”

The morning after the bombing of the Manchester Arena has left the city's residents jumpy.

On Tuesday morning, the streets in Manchester city centre were eerily silent.

The commuter hub of Victoria Station - which backs onto the arena - was closed as police combed the area for clues, and despite Mayor Andy Burnham’s line of "business as usual", it looked like people were staying away.

Manchester Arena is the second largest indoor concert venue in Europe. With a capacity crowd of 18,000, on Monday night the venue was packed with young people from around the country - at least 22 of whom will never come home. At around 10.33pm, a suicide bomber detonated his device near the exit. Among the dead was an eight-year-old girl. Many more victims remain in hospital. 

Those Mancunians who were not alerted by the sirens woke to the news of their city's worst terrorist attack. Still, as the day went on, the city’s hubbub soon returned and, by lunchtime, there were shoppers and workers milling around Exchange Square and the town hall.

Tourists snapped images of the Albert Square building in the sunshine, and some even asked police for photographs like any other day.

But throughout the morning there were rumours and speculation about further incidents - the Arndale Centre was closed for a period after 11.40am while swathes of police descended, shutting off the main city centre thoroughfare of Market Street.

Corporation Street - closed off at Exchange Square - was at the centre of the city’s IRA blast. A postbox which survived the 1996 bombing stood in the foreground while officers stood guard, police tape fluttering around cordoned-off spaces.

It’s true that the streets of Manchester have known horror before, but not like this.

I spoke to students Beth and Melissa who were in the bustling centre when they saw people running from two different directions.

They vanished and ducked into River Island, when an alert came over the tannoy, and a staff member herded them through the back door onto the street.

“There were so many police stood outside the Arndale, it was so frightening,” Melissa told me.

“We thought it will be fine, it’ll be safe after last night. There were police everywhere walking in, and we felt like it would be fine.”

Beth said that they had planned a day of shopping, and weren’t put off by the attack.

“We heard about the arena this morning but we decided to come into the city, we were watching it all these morning, but you can’t let this stop you.”

They remembered the 1996 Arndale bombing, but added: “we were too young to really understand”.

And even now they’re older, they still did not really understand what had happened to the city.

“Theres nowhere to go, where’s safe? I just want to go home,” Melissa said. “I just want to be anywhere that’s not Manchester.”

Manchester has seen this sort of thing before - but so long ago that the stunned city dwellers are at a loss. In a city which feels under siege, no one is quite sure how anyone can keep us safe from an unknown threat

“We saw armed police on the streets - there were loads just then," Melissa said. "I trust them to keep us safe.”

But other observers were less comforted by the sign of firearms.

Ben, who I encountered standing outside an office block on Corporation Street watching the police, was not too forthcoming, except to say “They don’t know what they’re looking for, do they?” as I passed.

The spirit of the city is often invoked, and ahead of a vigil tonight in Albert Square, there will be solidarity and strength from the capital of the North.

But the community values which Mancunians hold dear are shaken to the core by what has happened here.

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