On the margins

Most Scots live in the narrow corridor between Edinburgh and Glasgow, yet their country's identity s

Scotland the Brand has its easily identifiable markers: Balmoral, kilts, whisky and four-legged haggises. Scotland the Ridiculous has Billy Connolly and the Tartan Army. And Scotland the Political has the Barnett Formula, devised by the UK Treasury to ensure a fair allocation of public funds to the mysterious creatures north of the border, and seen by English taxpayers as a device for bleeding England dry.

But what of Scotland the Reality? The vast majority of Scots live in the narrow, 50-mile east-west corridor between Edinburgh and Glasgow. The world knows it well. It is the world of endemic sectarianism, Taggart, Trainspotting, grim housing estates, heart attacks and, almost incidentally, some of Britain's most renowned universities, medical schools and art galleries.

The Highlands, by contrast, are home to a tiny fraction of the population. Yet they contain a huge proportion of Scotland's land mass. On the two-hour journey from Perth to Inverness, the road skirts a chain of small towns to its east, but to the west lie only thousands of acres of hostile mountain and barren moorland. North of Inverness, the vast interiors of Caithness, Ross and Sutherland are virtually uninhabited. Mere fragments of the native population remain, as rare as the remnants of the great Caledonian Forest. Their ancient Gaelic language is lost, but the memory of past injustices still lingers.

Here, landowners are hated and poachers venerated, and crofters have jumped at the chance to arrange community buyouts of their native soil. The crofters of Assynt in north-west Sutherland set the precedent by buying out the loathed Vesteys.The people of the island of Gigha in the Inner Hebrides followed suit; and now crofter buyouts are flavour of the month. The days of Highland fiefdoms owned by City millionaires and reclusive pop stars are numbered. The land is going back to the people.

In the Highlands, distance renders prohibitive the cost of providing health clinics, ambulances and even GPs. Indeed, such is the cost of providing out-of-hours medical care that one Highland doctor is reputed to be the best-paid in Britain. The figure quoted is £300,000 a year: an exaggeration, no doubt, but denials are carefully worded.

In the Highlands, thousands of miles of road have to be maintained, under the most ferocious weather conditions, by a tiny number of council-tax payers. One redoubtable inhabitant of Raasay, an island adjacent to Skye, lobbied his local council for years asking for a road to his isolated hamlet. He eventually gave up, and started building the road himself. It was two miles long and 12 feet wide, up a steep, bouldered hillside, and he had only a succession of wheelbarrows (replaced as each one wore out), a sledgehammer, a shovel and a crowbar. It took him 20 years (1964-84), and the epic task was immortalised in a splendid book, Roger Hutchinson's Calum's Road.

This is the area, too, where the whole eco-nomy hinges on tourism. Once, hospitality to strangers was a sacred duty. Now, necessity has made it a commercial exercise. Crofts become caravan sites and homes become bed-and-breakfast establishments. The season is short, and at the mercy of the weather, the exchange rate and suicide bombers - and, while it lasts, the temptation to fill every vacant space with a lettable bed is well nigh irresistible.

On the margins of this Highland extremity lies another, even more extreme: the Western Isles. They have a population of 35,000 in total, and form a parliamentary constituency in their own right. Most Scots have never seen them. Fewer still understand them. This explains such stories as the one about the man from the north-west mainland who phoned NHS 24 (Scotland's NHS Direct) and was told to go to the A&E department of Lewis Hospital, a mere 30 miles away. NHS 24 didn't seem to know that this was 30 miles as the crow flies, and that even if he were a crow he would still have to fly over raging seas.

Electorally, this is one of Scotland's most marginal constituencies. The Tories have no support, apart from one of my sons, though it helps that their candidate is a local man able to chat up the cailleachs (Gaelic for venerable old ladies). There was such a Tory candidate once, in the Thatcher years, who had a fair old chat-up with one such voter. When he eventually rose to go. he said, "I'll be having your vote, then." "Yes, dear," said the cailleach warmly, "anything to get that woman out!" Her assumption had been that such a nice man couldn't possibly represent the Iron Lady.

In this constituency, language matters. It is the only one in the world where Gaelic is still a living tongue, and both the MP, Angus Brendan MacNeil, and the local MSP, Alasdair Morrison, are former stars of the Gaelic media. The SNP's candidate for the Scottish Parliament, Alasdair Allan, made history by being the first student ever to submit his PhD thesis in Gaelic. The one certainty in this election is that the successful candidate, whoever he is, will be sending his children to a Gaelic-medium school.

And here religion matters. The southern isles in the Hebridean chain are Catholic, the northern ones Presbyterian, but relations between them have never been marred by sectarian bigotry. On the other hand, neither group has been much impressed by Labour's record on so-called ethical issues. The islands will still not provide facilities for gay marriages and, in the current stand-off between Catholic adoption agencies and the government, Catholics and Protestants alike are backing the Church.

But religion will not be a key issue. This is a sophisticated electorate, its passions fuelled by incessant public debate. The issue currently dividing the community is the proposal to pepper the moors of Lewis with Europe's hugest windfarms. The opposition has formed itself into a powerful lobby group, Mointeach gun Mhuilinn ("Moorlands Without Turbines"), and there have been accusations of strong-arm tactics and intimidation. When one islander admitted his support for windfarms, the response was: "I'm glad to hear it. I'm for them, too, but I've been frightened to say it." A petition organised by Moorlands Without Turbines received 5,000 signatures; when Lewis Wind Power recently submitted a planning application for 181 turbines, there were 3,500 objections; and when the application was granted, the distinguished local broadsheet, the Stornoway Gazette, carried a whole page of letters, almost all of them anti.

Paradox of Union

One of the prevailing fears is the visual impact of these monsters, if situated close to villages. The obvious place for them would be the thousands of acres of uninhabitable peaty wilderness at the heart of the island, but there, it is said, the risk to birds is too great. As ever in the Highlands, we shall inconvenience the people instead.

For decades, the Western Isles was solidly Labour, the only rural constituency in Britain to show this trend. The socialist vote reflected the links between the islands and Glasgow, where Isles men worked in the shipyards and learned their politics from Red Clydesiders in the tradition of Keir Hardie, James Maxton and Emman uel Shinwell. Labour was the party of the poor.

It was also the party of the Union, and though the islands now teeter on the brink of separatism, this would have been unthinkable in the 1940s and 1950s. Decades of association with the Royal Navy, in peace and war, had bred a strong sense of Britishness. In fact, on the outbreak of the Second World War, a written answer in the House of Commons showed that one-quarter of Britain's naval reservists came from the Western Isles.

All this bred a lifelong pride in the British navy and a sense of Britishness that survived not only the Second World War, but also the fact that the casualty rate in the Western Isles was the highest in the country. Patriotism still flourished in the 1950s. I well remember one veteran expressing dismay at the weakness of the British response to some provocation from President Abdel Nasser. "And, of course," he said in disgust, "Britain sends a protest!" The man wanted to send a battleship. Few young islanders today could even begin to understand such a sentiment.

It is part of the paradox of the Union that the most neglected region in Scotland is the one closest to England: the Borders. Here is a farming community still traumatised by the most recent foot-and-mouth epidemic; and, in the midst of it, countless Edinburgh-dependent suburbs without a rail link to the capital.

How is this discontent manifesting itself? The odd thing is that it isn't. The Highlands have been eloquent advocates in their own cause, mobilising poets, novelists, journalists, dramatists and politicians to articulate their grievances. That's why the whole world knows about the Highland Clearances, Culloden and Glencoe. And that's why we've had the Highlands and Islands Development Board, the Crofters Commission, the Gaelic Broadcasting Committee, the Gaelic Books Council, Bòrd na Gàidhlig and even, for a time, a minister for the Highlands.

The Borders have had no such political structures. They've had their own clearances, their own land shortages and their own forced emigrations, but their discontent has found only a muted voice. They were once as famed for their minstrels as they were feared for their marauders, but the music has died on their lips. It probably died through loss of hope. The UK, including the rest of Scotland, feels guilty about the Highlands. It doesn't feel guilty about the Borders.

In the forthcoming election, the big battalions will be those of the central belt and of Scotland's media village. But Highlanders, Islanders and Borderers may hold the balance of power.

The author is is professor of systematic theology at the Free Church of Scotland College, Edinburgh

This article first appeared in the 26 March 2007 issue of the New Statesman, Scotland: Time to break free?

NEAL FOX FOR NEW STATESMAN
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They know where you live

Imagine your house being raided by armed police. That’s what happened to Mumsnet’s Justine Roberts after she fell victim to an internet hoaxer.

At around midnight on Tuesday 11 August 2015, a man dialled 999 to report a murder. A woman had been killed in her London home, he said, before hanging up without offering his name. A second call followed. This time, the man claimed to be the killer. He told the operator that he had now taken the woman’s children hostage at the Islington address. They were locked with him inside a room in the house, he said. The police responded with reassuring speed. Fifteen minutes later, eight officers, five of them armed with automatic weapons, accompanied by saliva-flecked dogs, arrived at the scene and took up position in neighbouring front gardens. When one officer banged on the front door of the house, the team was greeted, moments later, not by a masked murderer but by a blinking and bewildered au pair.

Justine Roberts, the woman whom the caller claimed to have killed, was in fact nearly 2,000 kilometres away – in Italy, holidaying with her husband and children. After explaining this to the police, the au pair called Roberts, who assumed that the incident was an unfortunate misunderstanding, one that could be unpicked after the vacation. It was no mistake. Roberts had been the victim of “swatting”, the term given to a false emergency call designed to bait an armed unit of police officers to storm someone’s home. It wasn’t until a few days later, as the family was preparing to return to London, that Roberts discovered that she had been the target of a planned and sustained attack, not only on her household, but also on her business.

Roberts is the founder of Mumsnet, the popular British internet discussion forum on which parents share advice and information. A few days before the swatting incident, members of 8chan, a chat room that prides itself on being an open, anonymous platform for free speech, no matter how distasteful, had registered accounts on Mums­net with the aim of trolling people there. When legitimate Mumsnet users identified and then ridiculed the trolls, some retreated to 8chan to plot more serious vengeance in a thread that the police later discovered. Roberts wasn’t involved in the online skirmish but, as the public face of the site, she was chosen as the first target.

After the initial armed response, Roberts’s perception was that the police were unconcerned about the swatting attack. “We were told that there was no victim, so there was not much that could be done,” she told me. The hoax caller, however, was not finished. In the days after the incident, there was chatter on Mumsnet and Twitter about what had happened. A Mumsnet user whom I will call Jo Scott – she requested anonymity for her own safety – exchanged heated messages with a hacker who claimed responsibility for the 999 call.

“It descended into jokes and silliness, like many things do,” Scott said. “I didn’t take it seriously when the hacker said he had big surprises in store.” She doesn’t believe that what happened next was personal. “I think I was just easy to find.”

A few days after police were called to Roberts’s home, Scott was in her bedroom while her husband was sitting downstairs playing video games. At 11pm, she heard a noise outside. “I looked out of the window and saw blue flashing lights in the street,” she recalled. “I could hear shouting but I didn’t pay it much notice.” Then she heard her husband open the front door. Police rushed into the house. An armed officer shouted upstairs, asking Scott if she was hurt. When she replied that she was fine, he told her to fetch her two young children: he needed to see them. Scott shook her sons awake, explaining, so as not to alarm them, that the police had come to show the boys their cars. As the three of them went downstairs, the officers swept up through the house, repeatedly asking if there were any weapons on the property.

“I was beyond confused by this point,” Scott said. “Everyone was carrying a gun. They had little cutaway bits so you could see the bullets. My eldest asked one of the officers if he could have a go on his gun and went to touch it.”

As Scott sat with an officer downstairs, she asked what had happened to her husband. “I later found out that the noises I’d heard were the police calling for him to come outside,” she said. “He dropped the PlayStation controller as he left the room. It was only later that we realised it’s a good job he did: in the dark, the controller might have looked like a weapon.”

Outside, Scott’s husband had been surrounded and arrested. Other police ­officers were on the lookout in the front gardens of nearby properties, having warned the couple’s neighbours to stay indoors, away from their windows. “One of the officers said it was beginning to look like a hoax,” Scott said. “Then he mentioned swatting. As soon as he said that word, I twigged that I’d seen the term that day on Twitter in relation to the Mumsnet hack.”

***

The term “swatting” has been used by the FBI since 2008. “Swat” is an acronym of “Special Weapons and Tactics”, the American police squads routinely called to intervene in hostage situations. It is, in a sense, a weaponised version of a phoney order of pizza, delivered as a prank to a friend’s home, albeit one that carries the possibility of grave injury at the hands of police. For perpetrators, the appeal is the ease with which the hoax can be set in motion and the severity of the results. With a single, possibly untraceable phone call, dialled from anywhere in the world, it is possible to send an armed unit to any address, be it the home of a high-profile actor whom you want to prank or that of someone you want to scare.

In America, where swatting originated, the practice has become so widespread – targets have included Tom Cruise, Taylor Swift, Clint Eastwood and the Californian congressman Ted Lieu – that it is now classed as an act of domestic terrorism. In the UK, where Justine Roberts’s was one of the first recorded cases, swatting is classed as harassment, though that may change if these and other forms of internet vigilante attacks, such as doxxing, become increasingly commonplace.

Doxxing involves the publication of someone’s personal details – usually their home address, phone numbers, bank details and, in some cases, email address – on the internet. It is often the prelude to swatting: after all, the perpetrator of a hoax cannot direct the police to the target’s home address until this is known. (During the week of the Mumsnet attacks, one of the perpetrators attempted to locate another target using their computer’s IP address, which can identify where a person is connected to the internet, often with alarming precision. Their calculation, however, was slightly out; police were called to a neighbour’s address.)

Though doxxing has a less dramatic outcome than swatting, the psychological effects can be just as severe. For victims – usually people who are active on the internet and who have outspoken opinions or who, in the eyes of an internet mob, have committed some kind of transgression – the mere threat of having their personal information made available on the web can cause lasting trauma. A Canadian software developer whose home address, bank details, social security number and email history were published online in 2014 told me that he now keeps an axe by his front door. “I still don’t feel safe here,” he said. “It’s terrifying.”

Christos Reid, a social media manager for a software company, was doxxed last year. Reid’s information came from a website he had registered seven years earlier. “I woke up one morning to find a tweet announcing my personal details,” he told me. When he asked the Twitter account holder to take down the address, he was told to commit suicide. Reid said he was “OK for about half an hour”; but then, after he went out, he broke down in the street. “I’ve become more paranoid,” he said. He no longer gives out business cards with personal information.

Reid lives in London, but at the time of the doxx he was attending an event in Nottingham, home to the British police’s largest cybercrime division. He was impressed with the police response, even though they told him that they had not heard of the term “doxxing” before. “I was interviewed by two separate people about my experiences who then compiled everything into a case file and transferred it to the Met. When I arrived home, an officer visited me to discuss what happened and my options.”

The policeman explained harassment law to Reid, and offered advice on how to improve security at his flat and what to do if someone hostile turned up at the address. Reid shouldered the repercussions of what had happened alone; no suspects were identified. A spokesperson for the Metropolitan Police similarly said that although detectives from Islington CID have investigated the swatting attacks made on Roberts and Scott, no suspects have been identified “at this time”, even as “inquiries continue”.

Doxxing may seem to be a mild form of harassment but it carries with it an implicit threat of impending violence; the worrying message is: “We know where you live.” Unlike swatting, which is always malicious, doxxing is sometimes viewed by its perpetrators as virtuous. In November 2014, hackers claiming to be aligned with the internet group Anonymous published personal information allegedly belonging to a Ku Klux Klan member from Missouri. The hackers said that their action was a response to the KKK’s threat to use lethal force against demonstrators in the city of Ferguson, Missouri, protesting against the killing of the unarmed black teenager Michael Brown by a white police officer. In January 2015 hackers claiming to be from Isis took over US Central Command’s Twitter account and posted information about senior military officers, including phone numbers and email addresses. In each case, those carrying out the doxxing believed, however mistakenly, in the virtue of their actions and hoped that the information could be used to bring punishment or ruin to the subject.

The term “doxxing” may be new but the practice is an old one. The Hollywood blacklist revealed the political beliefs and associations of actors and directors in the late 1940s as a way to invite shame, deny employment and dissuade others from following their example. “But it has become a lot easier to find people’s private details with the help of the internet,” Jeroen Vader told me. Vader owns Pastebin, a website that allows users to upload and distribute text documents, and where much of the personal data is anonymously uploaded and shared. “People post their private information on social networks,” he said. “A lot of people aren’t aware that their information is so easily available to others.”

In Justine Roberts’s case, the perpetrator may not even have needed to look at social networks to mine her personal information. “If you’re on the electoral roll, you’re easy to find,” she said. “There’s not much you can do to stop people getting hold of your data one way or another, whether it’s for nefarious reasons or simply to better advertise to you. We live in a world that is constantly trying to gather more information about us.”

Jeroen Vader said he has noticed an “upward trend” in the number of doxxing posts uploaded to Pastebin in recent months, but insisted that when someone uses the site’s abuse report system these offending posts are removed immediately.

Across social media companies, action is more often reactive than proactive. Victoria Taylor, a former director at Reddit, one of the largest community-driven websites in the world, said that the rule against publishing other users’ personal information has been “consistently one of the site’s most basic policies” and that “any violation of this rule is taken extremely seriously by the team and community”. Still, she was only able to recommend that victims of doxxing send a message to the site’s administrators. Similarly, when asked what a person can do to remove personal details that have been published without permission, a Twitter spokesperson said: “Use our help form.”

The spokesperson added: “There has def­initely been an overall increase in doxxing since 2006, both on Twitter and on the internet more generally.” She attributed this rise to the emergence of search engines such as Intelius and Spokeo, services designed to locate personal information.

***

The surge in the number of dox­xing and swatting attacks is in part a result of the current lack of legal protection for victims. Confusion regarding the law on doxxing is pervasive; the term is even not mentioned in either US or European law. In a tutorial posted on Facebook in 2013, the writer claims: “Doxxing isn’t illegal as all the information you have obtained is public,” and adds: “But posting of the doxx might get you in a little trouble.”

Phil Lee, a partner in the privacy, security and information department of Fieldfisher based at the law firm’s office in Silicon Valley, said that differing privacy laws around the world were part of the problem. “Various countries have laws that cover illegal or unauthorised obtaining of data. Likewise, some of the consequences of releasing that data, such as defamation or stalking, cover elements of what we now term doxxing. But there is no global law covering what is a global phenomenon.” Indeed, Roberts believes that her London address was targeted from America – the 999 call was routed through a US proxy number.

One challenge to creating a law on doxxing is that the sharing of personal information without permission has already become so widespread in the digital age. “If a law was to state something like, ‘You must not post personal information about another person online without their consent,’ it wouldn’t reflect how people use the internet,” Lee said. “People post information about what their friends and family members have been doing all the time without their consent.

“Such a law could have a potentially detrimental effect on freedom of speech.”

Lee believes that a specific law is unnecessary, because its potentially harmful effects are already covered by three discrete pieces of legislation dealing with instances where a person’s private information is obtained illegally, when that information is used to carry out illegal acts and when the publication of the information is accompanied by a threat to incite hatred. However, this does not adequately account for cases in which the information is obtained legally, and then used to harass the individual in a more legally ambiguous manner, either with prank phone calls or with uninvited orders of pizza.

Susan Basko, an independent lawyer who practises in California and who has been doxxed in the course of her frequent clashes with internet trolls, believes that the onus should be on the law, rather than the public. She points out that in the US it is a crime to publicise information about a government employee such as their home address, their home and cellphone numbers, or their social security number, even if the information is already online. “This law should apply to protect all people, not just federal employees,” she said. “And websites, website-hosting companies and other ISPs should be required to uphold this law.”

Basko said that doxxing will continue to increase while police have inadequate resources to follow up cases. For now, it is up to individuals to take preventative measures. Zoë Quinn, an American game designer and public speaker who was doxxed in 2014, has launched Crash Override, a support network and assistance group for targets of online harassment, “composed entirely of experienced survivors”.

Quinn, who spoke about the problem at a congressional hearing in Washington, DC in April last year, recently posted a guide on how to reduce the likelihood of being doxxed. “If you are worried you might some day be targeted,” she wrote, “consider taking an evening to stalk yourself online, deleting and opting out of anything you’re not comfortable with.”

Both Scott and Roberts have changed their privacy habits following the attacks. Scott is more careful about interacting with strangers online, while Roberts uses scrambler software, which ensures that she never uses the same password for more than one online site or service.

For both women’s families, the effects of their encounters with armed police have also lingered. When one day recently Roberts’s husband returned home early from work, the au pair called the police, believing it was an intruder. And Scott is haunted by what happened.

“What if my husband had made a sudden move or resisted in some way? What if my eldest had grabbed the gun instead of gently reaching for it? What if people locally believed that my husband did actually have guns in the house?” she asks. “I don’t think the people making these sorts of hoax calls realise the impact.” 

This article first appeared in the 28 April 2016 issue of the New Statesman, The new fascism