Why life is good

A dangerous gap exists between our personal experience, which is mainly happy, and our view of a soc

Progressive ideology relies on the capacity of human beings to live fulfilled lives in a just and co-operative society. That people whose beliefs imply optimism seem to spend most of their time wallowing in pessimism is one reason that leftists sometimes lack personal credibility (another reason being that egalitarians so clearly enjoy being very well-off). But miserable idealists need to make a New Year resolution to look on the bright side. Pessimism is becoming an impediment to progressive politics. It is 50 years since J K Galbraith coined the phrase "private affluence and public squalor"; today, the dichotomy is between private hubris and public pessimism.

It is pessimism of a particular and pernicious kind. People are not generally negative about their own lives. In fact, we systematically exaggerate the control we have as individuals. As Malcolm Gladwell, among others, has shown, we tend to give our conscious minds credit for many reactions that are in fact instinctive. Other studies - of what we say has made us happy and what has actually increased our levels of contentment - show that we have a huge capacity to rationalise our life choices. When we are forced to make a choice between limited options, we are as likely to end up claiming the choice as our own as we would if it were unconstrained. And the more we like a future possibility in our lives, the more inclined we are to believe it will happen. The human mind is hard-wired to be personally Panglossian.

In contrast, we are unduly negative about the wider world. As a government adviser, I would bemoan what we in Whitehall called the perception gap. Time and again, opinion polls expose a dramatic disparity between what people say about their personal experiences and about the state of things in general. Take attitudes towards public services. In a recent poll, 81 per cent of respondents said that they were happy with their last visit to hospital. Yet when the same people were asked whether they thought the National Health Service was providing a good service nationally, only 47 per cent felt able to declare it was so, and most think the NHS is going to get worse.

This perception gap is not restricted to public services, as a recent BBC poll on families confirms. Some 93 per cent of respondents des cribed themselves as optimistic about their own family life, up 4 per cent from the previous time the survey was conducted, 40 years ago. Yet more people - 70 per cent, across race, class and gender - believe families are becoming less successful overall. While we apparently thrive in our own families of many shapes and forms, as social commentators we prefer to look back, misty-eyed, to the gendered certainties of our grandparents' generation.

What is true for families is true for neighbourhoods: we think ours is improving while community life is declining elsewhere. We tend to like the people we know from different ethnic backgrounds but are less sure about such people in general. We think our own prospects look OK but society is going to the dogs.

The media seem to be the most obvious cause of this phenomenon. Bad news makes more compelling headlines than good. Tabloids and locals feed off crime stories, middlebrow papers are dismayed at the chaos of the modern world and the alleged venality and ignorance of those in power, and left-leaning broadsheets enjoy telling us that global instability is endemic and envir onmental apocalypse inevitable. Mean while, the content of television programmes - from dramas to news bulletins - contributes to what the communication theorist George Gerbner called "mean world syndrome": people who regularly watch TV systematically overstate the level of criminality in society.

Yet it is too easy to blame the media; the job of commissioning editors is to give us what we want. We make our own contribution to social pessimism. In the burgeoning industry of reputation management, it is generally argued that people are much more likely to tell others about bad experiences of services than good ones (5:1 is the usual ratio). Academic research suggests that people tend to exaggerate in the direction of the general mood. Viewing our own lives positively but wider society negatively, we will tend to pass on and exaggerate evidence that supports these prejudices.

Evolutionary determinists may seek an explanation of our predilection for bad news in neurological hard-wiring; perhaps, for the survival of hunter-gatherers, warning is more important than celebrating. But it is in two of the mega-trends of modernity that more likely reasons for our social pessimism are to be found.

First, there has been the inexorable rise in individualism since the Enlightenment. As Richard Sennett brilliantly argued in The Fall of Public Man, aspects of modernity such as the power of consumer capitalism and the ubiquity of the idioms of psychotherapy have accelerated the process by which we see our authentic selves as revealed in the private and personal spheres, rather than the public and social.

Unstoppable force

Hand in hand with the rise of individualism, we have seen the decline of industrial and pre-industrial collectivist institutions, including the organised church, trade unions, political parties and municipal elites. Robert Putnam's work on social capital suggests this decline in collectivism reaches down into our social lives, with people choosing to spend less time with acquaintances and more with intimates. Putnam's more recent work controversially argues that trust levels are lower and loose social networking less common in more diverse communities.

This points to the second of modernity's mega- trends. Increasingly, we feel that we are the victims of processes set in train by human activity but no longer under anyone's control. Globalisation is the gravity of modern society: an unstoppable force that will knock us over if we try to defy it. The origins of the current credit squeeze in the US sub-prime mortgage market show a financial system that is beyond not only its managers' control, but even their capacity to chart.

Illegal immigration, terrorism and pandemics are seen as the inevitable flip side of cheap travel and consumer goods. Philosophers and policy-makers argue about how best to regulate emerging science and technology in genetics, nano technology and artificial intelligence. But can anything long delay the advance of knowledge - especially if it has commercial applications?

It is not only that we as ordinary citizens feel beset by forces beyond our control. We are ever less likely to believe in the power or authority of our elected representatives (although we much prefer our own MP to MPs in general). At a time when they have more to prove to us than ever before, our leaders are diminished by the politics of a populist consumerism. In this time of uncertainty, is it surprising that the more politically successful national leaders - think Chávez or Putin - are those who offer strong leadership in defiance of democratic constraints?

This is the anatomy of social impotence. By definition, progressives argue for the possibilities of progress; but is anyone inclined to believe us? A hundred years ago, Joseph Rowntree established his charitable works after analysing the social evils of his age. When, last year, the Joseph Rowntree Foundation asked today's public for its definition of the "new social evils", the list had changed very little. Greed, poverty, crime, family and community breakdown all featured on both lists. But at a seminar to discuss the findings, advisers from the foundation and elsewhere agreed on one big shift between the late-Victorian era and today: while Rowntree had seen his evils as the unfinished business of society's onward march, today we see social patho logies as the inevitable consequences of an idea of progress that itself feels imposed upon us.

Brainier than before

And yet. There is a different story to be told about our world. It is a story of unprecedented affluence in the developed world and fast-falling poverty levels in the developing world; of more people in more places enjoying more freedom than ever before. It is a story of healthier lives and longer life expectancy (obesity may be a problem, but it is one that individuals have more chance of solving than rickets or polio). Think of how we thrive in the diversity of modern cities. Think, in our own country, of rivers and beaches cleaner than at any time since the Industrial Revolution. When you read the next report bemoaning falling standards in our schools, remember the overwhelming evidence that average IQs have risen sharply over recent decades. If you think we have less power over our lives, think of the internet, of enhanced rights at work and in law, or remember how it was to be a woman or black or gay 30 years ago.

As for the powerlessness of leaders, the Bali deal last month may leave much to be resolved, but isn't this at last a sign that nations can unite in the best interests of the planet? And should we really lose faith that human determination and ingenuity ultimately will win through? Despite the power of international finance, this is a world where it is possible to be economically successful in societies as deliberately different as those of Sweden or the United States.

We rightly worry about rogue states and terrorists with dirty bombs; but let us also remember that since Nagasaki we have managed to carry on for 60 years without anyone unleashing the power of nuclear warfare. Not only have there been three generations of peace in Europe, but when in the past has a project as grand as EU enlargement been accomplished, let alone accomplished in a decade?

Progressives want the world to be a better place. We bemoan its current inequities and oppression - yet if we fail to celebrate the progress that human beings have made, and if we sound as though the future is a fearful place, we belie our own philosophy. Instead, we need to address a deficit in social optimism that threatens the credibility of our core narrative.

There are many aspects to this; we should, for example, be making the case for a more balanced and ethical media. But my starting point is the need to forge a new collectivism. It is in working with others on a shared project of social advance that we can be reconnected to the sense of collective agency so missing from modern political discourse. It is the attitude of the spectator that induces pessimism, the experience of the participant that brings hope. The problem is not that change brings fear and disorientation (there's nothing new in this), it is that we lack the spaces and places where people can renew hope and develop solutions.

The old collectivism is dead or dying. Its characteristics - hierarchical, bureaucratic, paternalistic - are no longer suited to the challenges or the mood of the times. The institutions of the new collectivism must be devolved, pluralistic, egalitarian and, most of all, self-actualising.

For all the talk of the decline of social capital, people are doing more stuff together. Twenty-five years ago, with falling audiences, commentators assumed that the cinema and live football were dead: we would all rather stay in the safety and comfort of our new, hi-tech living rooms. But then the multiplex, the blockbuster, the all-seater stad ium and foreign players showed the problem to be no deeper than the failure to keep up with modern tastes and expectations.

Self-actualisation is the peak of Maslow's hierarchy of needs. There is evidence that more of us are trying to climb that hierarchy. It is in the crowds at book festivals and art galleries, in ever more demanding consumerism with an emphasis on the personal, sensual and adventurous. We want to enjoy ourselves, to be appreciated and to feel we are growing from the experience. Compare that to the last Labour Party, trade union or council meeting you went to.

Roll up your sleeves

The failure to provide routes to collective fulfilment means we assume that our journey is best pursued alone. In the 1970s and 1980s, new left movements at home and abroad placed emphasis on forms of political organisation and debate that were innovative, exciting and (dare I say it without mockery) consciousness-raising.

Today, there are signs of a yearning for new ways of working together. There is the growing interest in social and co-operative enterprise and the emergence of new forms of online collaboration. Gordon Brown's citizens' juries are a tentative step in the right direction, albeit without much fun or risk-taking, but generally, progressives seem more interested in bemoaning the state of the world than in rolling up their sleeves and getting to work on building the institutions of a new collectivism.

Despite the huge impersonal forces of the modern world, people are prepared not only to believe in a better future, but to work together to build it. Tackling climate change offers a fascinating opportunity to interweave stories of action at the individual, community, national and international levels. This potential will be fulfilled only when we provide spaces for collective decision-making and action that speak to the same vision of collaboration, creativity and human fulfilment that progressives claim to be our destiny.

Matthew Taylor is chief executive, Royal Society for the Encouragement of Arts, and former chief adviser on political strategy to Tony Blair

Matthew Taylor became Chief Executive of the RSA in November 2006. Prior to this appointment, he was Chief Adviser on Political Strategy to the Prime Minister.

This article first appeared in the 07 January 2008 issue of the New Statesman, Pakistan plot

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The age of loneliness

Profound changes in technology, work and community are transforming our ultrasocial species into a population of loners.

Our dominant ideology is based on a lie. A series of lies, in fact, but I’ll focus on just one. This is the claim that we are, above all else, self-interested – that we seek to enhance our own wealth and power with little regard for the impact on others.

Some economists use a term to describe this presumed state of being – Homo economicus, or self-maximising man. The concept was formulated, by J S Mill and others, as a thought experiment. Soon it became a modelling tool. Then it became an ideal. Then it evolved into a description of who we really are.

It could not be further from the truth. To study human behaviour is to become aware of how weird we are. Many species will go to great lengths to help and protect their close kin. One or two will show occasional altruism towards unrelated members of their kind. But no species possesses a capacity for general altruism that is anywhere close to our own.

With the possible exception of naked mole-rats, we have the most social minds of all mammals. These minds evolved as an essential means of survival. Slow, weak, armed with rounded teeth and flimsy nails in a world of fangs and claws and horns and tusks, we survived through co-operation, reciprocity and mutual defence, all of which developed to a remarkable degree.

A review paper in the journal Frontiers in Psychology observes that Homo economicus  might be a reasonable description of chimpanzees. “Outsiders . . . would not expect to receive offers of food or solicitude; rather, they would be fiercely attacked . . . food is shared only under harassment; even mothers will not voluntarily offer novel foods to their own infants unless the infants beg for them.” But it is an unreasonable description of human beings.

How many of your friends, colleagues and neighbours behave like chimpanzees? A few, perhaps. If so, are they respected or reviled? Some people do appear to act as if they have no interests but their own – Philip Green and Mike Ashley strike me as possible examples – but their behaviour ­attracts general revulsion. The news is filled with spectacular instances of human viciousness: although psychopaths are rare, their deeds fill the papers. Daily acts of kindness are seldom reported, because they are everywhere.

Every day, I see people helping others with luggage, offering to cede their place in a queue, giving money to the homeless, setting aside time for others, volunteering for causes that offer no material reward. Alongside these quotidian instances are extreme and stunning cases. I think of my Dutch mother-in-law, whose family took in a six-year-old Jewish boy – a stranger – and hid him in their house for two years during the German occupation of the Netherlands. Had he been discovered, they would all have been sent to a concentration camp.

Studies suggest that altruistic tendencies are innate: from the age of 14 months, children try to help each other, attempting to hand over objects another child can’t reach. At the age of two, they start to share valued possessions. By the time they are three, they begin to protest against other people’s violation of moral norms.

Perhaps because we are told by the media, think tanks and politicians that competition and self-interest are the defining norms of human life, we disastrously mischaracterise the way in which other people behave. A survey commissioned by the Common Cause Foundation reported that 78 per cent of respondents believe others to be more selfish than they really are.

I do not wish to suggest that this mythology of selfishness is the sole or even principal cause of the epidemic of loneliness now sweeping the world. But it is likely to contribute to the plague by breeding suspicion and a sense of threat. It also appears to provide a doctrine of justification for those afflicted by isolation, a doctrine that sees individualism as a higher state of existence than community. Perhaps it is hardly surprising that Britain, the European nation in which neoliberalism is most advanced, is, according to government figures, the loneliness capital of Europe.

There are several possible reasons for the atomisation now suffered by the supremely social mammal. Work, which used to bring us together, now disperses us: many people have neither fixed workplaces nor regular colleagues and regular hours. Our leisure time has undergone a similar transformation: cinema replaced by television, sport by computer games, time with friends by time on Facebook.

Social media seems to cut both ways: it brings us together and sets us apart. It helps us to stay in touch, but also cultivates a tendency that surely enhances other people’s sense of isolation: a determination to persuade your followers that you’re having a great time. FOMO – fear of missing out – seems, at least in my mind, to be closely ­associated with loneliness.

Children’s lives in particular have been transformed: since the 1970s, their unaccompanied home range (in other words, the area they roam without adult supervision) has declined in Britain by almost 90 per cent. Not only does this remove them from contact with the natural world, but it limits their contact with other children. When kids played out on the street or in the woods, they quickly formed their own tribes, learning the social skills that would see them through life.

An ageing population, family and community breakdown, the decline of institutions such as churches and trade unions, the switch from public transport to private, inequality, an alienating ethic of consumerism, the loss of common purpose: all these are likely to contribute to one of the most dangerous epidemics of our time.

Yes, I do mean dangerous. The stress response triggered by loneliness raises blood pressure and impairs the immune system. Loneliness enhances the risk of depression, paranoia, addiction, cognitive decline, dem­entia, heart disease, stroke, viral infection, accidents and suicide. It is as potent a cause of early death as smoking 15 cigarettes a day, and can be twice as deadly as obesity.

Perhaps because we are in thrall to the ideology that helps to cause the problem, we turn to the market to try to solve it. Over the past few weeks, the discovery of a new American profession, the people-walker (taking human beings for walks), has caused a small sensation in the media. In Japan there is a fully fledged market for friendship: you can hire friends by the hour with whom to chat and eat and watch TV; or, more disturbingly, to pose for pictures that you can post on social media. They are rented as mourners at funerals and guests at weddings. A recent article describes how a fake friend was used to replace a sister with whom the bride had fallen out. What would the bride’s mother make of it? No problem: she had been rented, too. In September we learned that similar customs have been followed in Britain for some time: an early foray into business for the Home Secretary, Amber Rudd, involved offering to lease her posh friends to underpopulated weddings.



My own experience fits the current pattern: the high incidence of loneliness suffered by people between the ages of 18 and 34. I have sometimes been lonely before and after that period, but it was during those years that I was most afflicted. The worst episode struck when I returned to Britain after six years working in West Papua, Brazil and East Africa. In those parts I sometimes felt like a ghost, drifting through societies to which I did not belong. I was often socially isolated, but I seldom felt lonely, perhaps because the issues I was investigating were so absorbing and the work so frightening that I was swept along by adrenalin and a sense of purpose.

When I came home, however, I fell into a mineshaft. My university friends, with their proper jobs, expensive mortgages and settled, prematurely aged lives, had become incomprehensible to me, and the life I had been leading seemed incomprehensible to everyone. Though feeling like a ghost abroad was in some ways liberating – a psychic decluttering that permitted an intense process of discovery – feeling like a ghost at home was terrifying. I existed, people acknowledged me, greeted me cordially, but I just could not connect. Wherever I went, I heard my own voice bouncing back at me.

Eventually I made new friends. But I still feel scarred by that time, and fearful that such desolation may recur, particularly in old age. These days, my loneliest moments come immediately after I’ve given a talk, when I’m surrounded by people congratulating me or asking questions. I often experience a falling sensation: their voices seem to recede above my head. I think it arises from the nature of the contact: because I can’t speak to anyone for more than a few seconds, it feels like social media brought to life.

The word “sullen” evolved from the Old French solain, which means “lonely”. Loneliness is associated with an enhanced perception of social threat, so one of its paradoxical consequences is a tendency to shut yourself off from strangers. When I was lonely, I felt like lashing out at the society from which I perceived myself excluded, as if the problem lay with other people. To read any comment thread is, I feel, to witness this tendency: you find people who are plainly making efforts to connect, but who do so by insulting and abusing, alienating the rest of the thread with their evident misanthropy. Perhaps some people really are rugged individualists. But others – especially online – appear to use that persona as a rationale for involuntary isolation.

Whatever the reasons might be, it is as if a spell had been cast on us, transforming this ultrasocial species into a population of loners. Like a parasite enhancing the conditions for its own survival, loneliness impedes its own cure by breeding shame and shyness. The work of groups such as Age UK, Mind, Positive Ageing and the Campaign to End Loneliness is life-saving.

When I first wrote about this subject, and the article went viral, several publishers urged me to write a book on the theme. Three years sitting at my desk, studying isolation: what’s the second prize? But I found another way of working on the issue, a way that engages me with others, rather than removing me. With the brilliant musician Ewan McLennan, I have written a concept album (I wrote the first draft of the lyrics; he refined them and wrote the music). Our aim is to use it to help break the spell, with performances of both music and the spoken word designed to bring people together –which, we hope, will end with a party at the nearest pub.

By itself, our work can make only a tiny contribution to addressing the epidemic. But I hope that, both by helping people to acknowledge it and by using the power of music to create common sentiment, we can at least begin to identify the barriers that separate us from others, and to remember that we are not the selfish, ruthless beings we are told we are.

“Breaking the Spell of Loneliness” by Ewan McLennan and George Monbiot is out now. For a full list of forthcoming gigs visit: monbiot.com/music/

This article first appeared in the 20 October 2016 issue of the New Statesman, Brothers in blood