Charlie Brooker: Why Twitter is like Rock Band

"There’s a pressure to have an opinion on every incremental development on everything," he says.

I've interviewed Charlie Brooker for the New Statesman print magazine, but there was a quote of his from the interview that was so righteous, I had to blog it. I asked him whether he was currently using Twitter much less than before because he'd gone off it. 

He said:

I haven’t gone off it entirely. Because I’ve been so busy recently . . . When you don’t use it for a while, your brain calms down. So what I would do is lurk, and see what other people are doing . . . but when your rule is that you won't write anything, it's such a relief, it's like when you really need a piss and you finally have one. It’s like that happens in your brain.

You can see everyone getting very excited about 20 things a day, and you think, “Oh god, I don’t even have to have an opinion about that or even care that it matters”. And you start rather arrogantly looking on and thinking, “Yes, you’re all excited about that, you won't be in three hours' time”. There’s a pressure - if you are actively participating in it - there’s a pressure to have an opinion on every incremental development on everything. And there’s instant scandals and instant laughing stocks or talking points. And I just . . . it started making me feel ill. By which I mean in the head.

You know that feeling you get – you’ll recognise this as a gamer – that feeling when you spend hours playing a game – hours and hours and hours, and then you realise it's really late, it's like 3 or 4 [am] and you’ve got to be up at 8, and . .. you notice daylight breaking and you feel sort of disgusted and hollow, because actually you’ve not really done anything constructive. You’ve saved the world. A world that doesn’t exist.

Yeah, I can feel like I’ve rewired my optic nerve when I finish playing Rock Band.

Yeah, well, Twitter is actually a lot like Rock Band, but instead of coloured bars coming towards you, it's opinions on things. Topics. And there’s a pressure to respond. And then, the minute you stop doing that, you just think "oh, what is that about?" That makes me sound impossibly old. But I am.

Brooker has a new book out, by the way: I Can Make You Hate. It really can, you know. 

Rock Band, like Twitter, makes you press buttons quickly, says Charlie Brooker.

Helen Lewis is deputy editor of the New Statesman. She has presented BBC Radio 4’s Week in Westminster and is a regular panellist on BBC1’s Sunday Politics.

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“A cursed project”: a short history of the Facebook “like” button

Mark Zuckerberg didn't like it, it used to be called the “awesome button”, and FriendFeed got there first. 

The "like" button is perhaps the simplest of the website's features, but it's also come to define it. Companies vie for your thumbs up. Articles online contain little blue portals which send your likes back to Facebook. The action of "liking" something is seen to have such power that in 2010, a class action lawsuit was filed against Facebook claiming teenagers should not be able to "like" ads without parental consent. 

And today, Facebook begins trials of six new emoji reaction buttons which join the like button at the bottom of posts, multiplying its potential meanings by seven: 

All this makes it a little surprising that Facebook CEO Mark Zuckerberg spent a good portion of the noughties giving the like button a thumbs down. According to Andrew Bosworth, Vice President of Advertising and Pages at Facebook (and known simply as "Boz") it took nearly two years to get the concept of an approval button for posts off the ground.

In a fascinating Quora thread, Boz explains that the idea of a star, plus sign or thumbs up for posts first came up in July 2007, three years after "TheFacebook" launched in 2004. Throughout these initial discussions, the proposed bursts of positivity was referred to as an "awesome button". A few months later someone floated the word "like" as a replacement, but, according to Boz, it received a "lukewarm" reception. 

The team who ran the site's News Feed feature were keen, as it would help rank posts based on popularity. The ad team, meanwhile, thought "likes" could improve clickthrough rates on advertisements. But in November 2007, the engineering team presented the new feature to Mark Zuckerberg, and, according to Boz, the final review "[didn't] go well". The CEO was concerned about overshadowing the Facebook "share" and comment features - perhaps people would just "awesome" something, rather than re-posting the content or writing a message. He also wanted more clarification on whether others would see your feedback or not. After this meeting, Boz writes, "Feature development as originally envisioned basically stops". 

The teams who wanted the button forged ahead with slightly different features. If you were an early user, you might remember that News Feed items and ads collected positive or negative feedback from you, but this wasn't then displayed to other users. This feature was "ineffective", Boz writes, and was eventually shut down. 

So when Jonathan Piles, Jaren Morgenstern and designer Soleio took on the like button again in December 2008, many were skeptical: this was a "cursed project", and would never make it past a sceptical Zuckerberg. Their secret weapon, however was data scientist Itamar Rosenn, who provided data to show that a like button wouldn't reduce the number of comments on a post. - that, in fact, it increased the number of comments, as likes would boost a popular post up through the News Feed. Zuckerberg's fears that a lower-impact feedback style would discourage higher value interactions like reposting or commenting were shown to be unfounded. 

A bigger problem was that FriendFeed, a social aggregator site which shut down in April 2015, launched a "like" feature in October 2007, a fact which yielded some uncomfortable media coverage when Facebook's "like" finally launched. Yet Boz claims that no one at Facebook clocked onto FriendFeed's new feature: "As far as I can tell from my email archives, nobody at FB noticed. =/". 

Finally, on 9 February 2009, "like" launched with a blogpost, "I like this", from project manager Leah Pearlman who was there for the first "awesome button" discussions back in 2007. Her description of the button's purpose is a little curious, because it frames the feature as a kind of review: 

This is similar to how you might rate a restaurant on a reviews site. If you go to the restaurant and have a great time, you may want to rate it 5 stars. But if you had a particularly delicious dish there and want to rave about it, you can write a review detailing what you liked about the restaurant. We think of the new "Like" feature to be the stars, and the comments to be the review.

Yet as we all know, there's no room for negative reviews on Facebook - there is no dislike button, and there likely never will be. Even in the preliminary announcements about the new emoji reactions feature, Zuckerberg has repeatedly made clear that "dislike" is not a Facebook-worthy emotion: "We didn’t want to just build a Dislike button because we don’t want to turn Facebook into a forum where people are voting up or down on people’s posts. That doesn’t seem like the kind of community we want to create."

Thanks to the new buttons, you can be angry, excited, or in love with other people's content, but the one thing you can't do is disapprove of its existence. Championing positivity is all well and good, but Zuckerberg's love of the "like" has more to do with his users' psychology than it does a desire to make the world a happier place. Negative feedback drives users away, and thumbs-down discourages posting. A "dislike" button could slow the never-ending stream of News Feed content down to a trickle - and that, after all, is Facebook's worst nightmare. 

Barbara Speed is a technology and digital culture writer at the New Statesman and a staff writer at CityMetric.