Osborne thinks we're a Mac. We're a PC

Our banks don't have a reset button.

I had a Mac well before they were cool. It was fine when it worked, but occasionally it would throw a hissy fit and leave me utterly helpless. Apple clearly knew full-well their machines were prone to problems. Their universal solution was to include a reset button, accessible by forcing a paperclip into a tiny hole on the side of the machine, which would override everything and restart the machine, wiping all your work in the process.

The problems with my Mac were so persistent that I used to keep a paperclip permanently blu-tacked to it.

But of course, Macs are perfect these days, and Apple is unassailable – the kind of business most companies could only dream of becoming.

And at the other end of the scale are the banks. They keep stalling. Every now and then they make worrying noises, and after five years on hold, the Help Desk (John Vickers), says it’s really about time we got a new one.

When George Osborne told us that 2013 would be the year “we reset our banking system”, I couldn’t help but imagine him walking around the impenetrable edifice of the Bank of England wielding a giant paperclip, trying to find the hole. Horrified city workers looking on, saying “I hope I’m not going to lose all my work”.

Yesterday he announced that he wanted to open up the UK banking market to increased competition. No doubt he sees Virgin Money and Metro Bank leading a charge of bright young banks, who will hit the high street with branches that look like the set of Big Brother and staff who look like the cast of Hollyoaks… All very “I’m a Mac”.

I’m sure, or at least I hope, that Osborne knows there is no easy-reach reset button, and no “turn-it-off-and-on-again” fix. I know it’s boring (don’t fall asleep), but the decision to increase competition in the UK banking system is not political or regulatory… It is about IT – it’s about enabling new companies to plug into the payments system.

And trust me, the payments system is not a shiny Mac with handy firewire ports. Our payments infrastructure makes Windows XP look cool. It’s a tangled, home-made mess that looks like the inside of Jackson Pollock’s brain. What forward-thinking, tieless entrepreneur would want to plug into that? Even in these straightened times, there are easier ways of making money, let’s be honest.

The fact is that Metro Bank, which provides customers with free dog biscuits in their branches, is the first new entrant into the UK retail banking industry for over 150 years. They have less than 20 branches, none north of Watford, and there aren’t many behind them in the queue for banking licences. Mobile phone companies are moving into financial services, for sure. But most of them struggle to keep our voicemails secure, and I’m not sure people are ready to let them look after their hard-earned cash.

Has he tried turning it off then turning it on again? Photograph:Getty Images

James Ratcliff is Group Editor of  Cards and Payments at VRL Financial News.

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Beware, hard Brexiteers - Ruth Davidson is coming for you

The Scottish Conservative leader is well-positioned to fight. 

Wanted: Charismatic leader with working-class roots and a populist touch who can take on the Brexiteers, including some in the government, and do so convincingly.

Enter Ruth Davidson. 

While many Tory MPs quietly share her opposition to a hard Brexit, those who dare to be loud tend to be backbenchers like Anna Soubry and Nicky Morgan. 

By contrast, the Scottish Conservative leader already has huge credibility for rebuilding her party north of the border. Her appearances in the last days of the EU referendum campaign made her a star in the south as well. And she has no qualms about making a joke at Boris Johnson’s expense

Speaking at the Institute of Directors on Monday, Davidson said Brexiteers like Nigel Farage should stop “needling” European leaders.

“I say to the Ukip politicians, when they chuckle and bray about the result in June, grow up,” she declared. “Let us show a bit more respect for these European neighbours and allies.”

Davidson is particularly concerned that Brexiteers underestimate the deeply emotional and political response of other EU nations. 

The negotiations will be 27 to 1, she pointed out: “I would suggest that macho, beer swilling, posturing at the golf club bar isn’t going to get us anywhere.”

At a time when free trade is increasingly a dirty word, Davidson is also striking in her defence of the single market. As a child, she recalls, every plate of food on the table was there because her father, a self-made businessman, had "made stuff and sold it abroad". 

She attacked the Daily Mail for its front cover branding the judges who ruled against the government’s bid to trigger Article 50 “enemies of the people”. 

When the headline was published, Theresa May and Cabinet ministers stressed the freedom of the press. By contrast, Davidson, a former journalist, said that to undermine “the guardians of our democracy” in this way was “an utter disgrace”. 

Davidson might have chosen Ukip and the Daily Mail to skewer, but her attacks could apply to certain Brexiteers in her party as well. 

When The Staggers enquired whether this included the Italy-baiting Foreign Secretary Johnson, she launched a somewhat muted defence.

Saying she was “surprised by the way Boris has taken to the job”, she added: “To be honest, when you have got such a big thing happening and when you have a team in place that has been doing the preparatory work, it doesn’t make sense to reshuffle the benches."

Nevertheless, despite her outsider role, the team matters to Davidson. Part of her electoral success in Scotland is down the way she has capitalised on the anti-independence feeling after the Scottish referendum. If the UK heads for a hard Brexit, she too will have to fend off accusations that her party is the party of division. 

Indeed, for all her jibes at the Brexiteers, Davidson has a serious message. Since the EU referendum, she is “beginning to see embryos of where Scotland has gone post-referendum”. And, she warned: “I do not think we want that division.”

 

Julia Rampen is the editor of The Staggers, The New Statesman's online rolling politics blog. She was previously deputy editor at Mirror Money Online and has worked as a financial journalist for several trade magazines.