The superfast lane to nowheresville

Are we focusing on the wrong sort of connectivity?

Policy Exchange has a new report out today, and I'm not going to lie, my attention was piqued by the pun-tastic title, The Superfast and the Furious, because, wow.

Anyway, it makes a number of interesting recommendations, mostly going against the trend in recent years for promoting the spread of so-called "superfast" broadband – usually delivered by fibre-optic cables, and largely confined to dense built-up areas.

Instead, the authors, Chris Yiu and Sarah Fink, argue that the government should refocus on helping the people who remain offline, since:

Whether or not the UK has the fastest superfast broadband relative to other countries is a redundant question.

There has always been a target of delivering broadband of at least 2Mbps to the 10 per cent of houses which won't be able to get superfast broadband, and in fact, it's that target which the report suggests may need to be recalibrated. It points out that setting an absolute level of what constitutes "acceptable" broadband speed is foolhardy: when the target was set, 2Mbps was fast; now it's the minimum requirement to use iPlayer, a standard technology; tomorrow it may be too slow to do other things which we have come to expect as standard. One option they propose instead is to track "broadband poverty", identifying the number of houses where the best broadband option is a certain percentage below the median.

The report is an important counter to the prevailing trend in internet policy, which seems to be driven a bit too much by the fact that superfast broadband is cool, while replacing miles of copper wire with slightly better copper wire in rural Cumbria isn't. After all, the leap from no internet to some is far greater than the leap from fast to superfast – and the damage caused by having none at all is real and concerning. A recent Oxford University study found that "there are substantial educational advantages in teenagers being able to access the internet at home", for instance, while the report itself cites the fact that small businesses which "embrace" the internet grow "substantially faster" than those which remain offline.

But the thing which the report misses is that there's a second priority which ought to be key for the government to press for, and that's reliability. The authors pass this off as a matter for competition:

For the general public, broadband price and reliability matter as much as raw speed, and the optimal trade-off will vary from home to home and over time. The best way through is to let the market balance different needs, which in turn requires effective competition between providers.

I'm not so sure that's correct. Advertised reliability is certainly something which providers compete on, but due to the stickiness of the market, it appears that they rarely need to live up to those promises.

Increasingly, uptime, rather than speed, is the limit to wider adoption of the "internet economy" which Yiu and Fink are so keen to trumpet (citing figures which show that around eight per cent of UK GDP is due to the internet); the fear, or experience, of a connection failure can lead to understandable reluctance to make too many operations dependent on the net. This is true of a number of hoped-for internet driven productivity enhancements. Consider telecommuting, for example. Anyone who has experienced multiple-day outages will know the fear that one could happen when crucial work is riding on it.

The question is whether more reliable connections can be achieved through the market alone. I have my doubts. The market for high-speed internet only really became competitive once bogus claims were cracked down on by the ASA – but providers have steered clear of making similarly testable claims about connection stability. And switching companies remains such a hassle that it exerts a massive drag on the efficiency of competition to motivate anything.

Still, we must hope for a b++++DROPPED CONNECTION++++

A car drives fast. This is a metaphor. Photograph: Getty Images

Alex Hern is a technology reporter for the Guardian. He was formerly staff writer at the New Statesman. You should follow Alex on Twitter.

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The 5 things the Tories aren't telling you about their manifesto

Turns out the NHS is something you really have to pay for after all. 

When Theresa May launched the Conservative 2017 manifesto, she borrowed the most popular policies from across the political spectrum. Some anti-immigrant rhetoric? Some strong action on rip-off energy firms? The message is clear - you can have it all if you vote Tory.

But can you? The respected thinktank the Institute for Fiscal Studies has now been through the manifesto with a fine tooth comb, and it turns out there are some things the Tory manifesto just doesn't mention...

1. How budgeting works

They say: "a balanced budget by the middle of the next decade"

What they don't say: The Conservatives don't talk very much about new taxes or spending commitments in the manifesto. But the IFS argues that balancing the budget "would likely require more spending cuts or tax rises even beyond the end of the next parliament."

2. How this isn't the end of austerity

They say: "We will always be guided by what matters to the ordinary, working families of this nation."

What they don't say: The manifesto does not backtrack on existing planned cuts to working-age welfare benefits. According to the IFS, these cuts will "reduce the incomes of the lowest income working age households significantly – and by more than the cuts seen since 2010".

3. Why some policies don't make a difference

They say: "The Triple Lock has worked: it is now time to set pensions on an even course."

What they don't say: The argument behind scrapping the "triple lock" on pensions is that it provides an unneccessarily generous subsidy to pensioners (including superbly wealthy ones) at the expense of the taxpayer.

However, the IFS found that the Conservatives' proposed solution - a "double lock" which rises with earnings or inflation - will cost the taxpayer just as much over the coming Parliament. After all, Brexit has caused a drop in the value of sterling, which is now causing price inflation...

4. That healthcare can't be done cheap

They say: "The next Conservative government will give the NHS the resources it needs."

What they don't say: The £8bn more promised for the NHS over the next five years is a continuation of underinvestment in the NHS. The IFS says: "Conservative plans for NHS spending look very tight indeed and may well be undeliverable."

5. Cutting immigration costs us

They say: "We will therefore establish an immigration policy that allows us to reduce and control the number of people who come to Britain from the European Union, while still allowing us to attract the skilled workers our economy needs." 

What they don't say: The Office for Budget Responsibility has already calculated that lower immigration as a result of the Brexit vote could reduce tax revenues by £6bn a year in four years' time. The IFS calculates that getting net immigration down to the tens of thousands, as the Tories pledge, could double that loss.

Julia Rampen is the digital news editor of the New Statesman (previously editor of The Staggers, The New Statesman's online rolling politics blog). She has also been deputy editor at Mirror Money Online and has worked as a financial journalist for several trade magazines. 

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