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Demonising the young won’t heal our cities, writes Laurie Penny

It's vital that we resist the easy story of "us" and "them".

The resilience of Londoners approaches cultural cliché. Just up from Camden Lock, on the morning after the worst night of civil unrest in living memory, people were going back and forth with brooms and bin bags, looking for something left to clean. The glass, debris and burning bins from the previous night's riots had already been swept away by the first eager Londoners to arrive. Five women, some white, some Asian, were holding large pink signs reading "free hugs". They had already been to Brixton.

I accepted a cuddle. It was that sort of morning.Across London, an enormous clean-up campaign swept through the shattered boroughs, organised over the same social networks that rioters had used to co-ordinate looting and arson. It quickly became clear that social media, contrary to initial panicked reports, was morally neutral in this crisis. In Clapham Junction, hundreds of people stood together and raised their brooms. Some had come from across the city to show support. The website that had been set up only hours earlier to bring together cleaning campaigns crashed due to a surge of traffic from volunteers.

Elsewhere, stories of solidarity were filtering through over the feeds: of local Jewish and Muslim youths banding together to protect a Stamford Hill synagogue from rioters, of anarchist groups in Hackney putting out fires where the emergency services were stretched. People called their friends to check that they were safe and opened their homes to strangers who had no way of crossing town. This, commentators began to assure each other, was the "real Britain". As I write, no member of the beleaguered cabinet has yet dared to use the term "Big Society".

The narrative being encouraged by most politicians is one of social division: of "us" and "them", of "real" British citizens mopping up after the "mindless" young hooligans.

Party leaders vow to punish looters who, they insist, are engaging in a “pure criminality" with no social precedent. Right-wing commentators pointed the finger at multiculturalism, single parents - anything except austerityand unemployment. Twitter was alight with racist indignation on Tuesday morning, and some people discussing the clean-up urged volunteers to "sweep away the scum". News outlets trying to explain the chaos focused on social media rather than social breakdown.

New broom needed

A clean-up operation is one thing, but vigilantism on the streets is quite another. The impulse to defend one's community is absolutely understandable, and citizens cannot be faulted for organising to patrol their neighbourhoods against arson attacks, but reports of gangs of EDL members yelling racist slogans at young black men in Eltham are extremely worrying. So are the professed liberals calling for water cannon and rubber bullets to be deployed.

Those using the various manifestations of this "fightback" to confirm their own prejudices would do well to remember how the Clapham broom brigade reacted when Boris Johnson arrived to congratulate them on their hard work. Shouts of "this is your fault" and "how was your holiday, Boris?" greeted the mayor, who had only just returned after three days of rioting to "take charge".

He did so by making helpers clear the area and pause their clean-up operation while he posed, broom in hand, for press photos. He then put down the broom and made a hasty exit from a crowd murmuring about closed community centres.

As panicked politicians with little understanding of social disorder fight to reclaim the narrative, it is vital that we resist the easy story of "us"
and "them".Because the truth is that it's all "us". The disorder will continue until we acknowledge that the young people who rampaged through Manchester, Liverpool, Brixton, Tottenham and 50 boroughs of London are as much a part of the "real Britain" as those who nobly came out the next morning to clear the debris from their trashed high streets. The language of "true Brits" defending themselves against a feral underclass is precisely the language of social division that predicated these riots.

Civil unrest is a frightening thing, but more racism, more violence and more young people being demonised will not heal our cities.

Laurie Penny is a contributing editor to the New Statesman. She is the author of five books, most recently Unspeakable Things.

This article first appeared in the 15 August 2011 issue of the New Statesman, The coming anarchy

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The economics of outrage: Why you haven't seen the end of Katie Hopkins

Her distasteful tweet may have cost her a job at LBC, but this isn't the last we've seen of Britain's biggest troll. 

Another atrocity, other surge of grief and fear, and there like clockwork was the UK’s biggest troll. Hours after the explosion at the Manchester Arena that killed 22 mostly young and female concert goers, Katie Hopkins weighed in with a very on-brand tweet calling for a “final solution” to the complex issue of terrorism.

She quickly deleted it, replacing the offending phrase with the words “true solution”, but did not tone down the essentially fascist message. Few thought it had been an innocent mistake on the part of someone unaware of the historical connotations of those two words.  And no matter how many urged their fellow web users not to give Hopkins the attention she craved, it still sparked angry tweets, condemnatory news articles and even reports to the police.

Hopkins has lost her presenting job at LBC radio, but she is yet to lose her column at Mail Online, and it’s quite likely she won’t.

Mail Online and its print counterpart The Daily Mail have regularly shown they are prepared to go down the deliberately divisive path Hopkins was signposting. But even if the site's managing editor Martin Clarke was secretly a liberal sandal-wearer, there are also very good economic reasons for Mail Online to stick with her. The extreme and outrageous is great at gaining attention, and attention is what makes money for Mail Online.

It is ironic that Hopkins’s career was initially helped by TV’s attempts to provide balance. Producers could rely on her to provide a counterweight to even the most committed and rational bleeding-heart liberal.

As Patrick Smith, a former media specialist who is currently a senior reporter at BuzzFeed News points out: “It’s very difficult for producers who are legally bound to be balanced, they will sometimes literally have lawyers in the room.”

“That in a way is why some people who are skirting very close or beyond the bounds of taste and decency get on air.”

But while TV may have made Hopkins, it is online where her extreme views perform best.  As digital publishers have learned, the best way to get the shares, clicks and page views that make them money is to provoke an emotional response. And there are few things as good at provoking an emotional response as extreme and outrageous political views.

And in many ways it doesn’t matter whether that response is negative or positive. Those who complain about what Hopkins says are also the ones who draw attention to it – many will read what she writes in order to know exactly why they should hate her.

Of course using outrageous views as a sales tactic is not confined to the web – The Daily Mail prints columns by Sarah Vine for a reason - but the risks of pushing the boundaries of taste and decency are greater in a linear, analogue world. Cancelling a newspaper subscription or changing radio station is a simpler and often longer-lasting act than pledging to never click on a tempting link on Twitter or Facebook. LBC may have had far more to lose from sticking with Hopkins than Mail Online does, and much less to gain. Someone prepared to say what Hopkins says will not be out of work for long. 

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