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What’s the point of turning the net into a giant lavatory wall?

When I give someone a book as a present, I don’t hand them a marker pen so they can scrawl “DID YOU GET PAID FOR THIS?” on the final page. So when did we get the idea that allowing comments on articles was a Good Thing?

The anti-comment backlash has been gathering pace for a while now. Every so often, a writer puts their head above the parapet to say that, actually, they don’t really enjoy every facet of their life, career and appearance being raked over directly underneath an article they’ve spent time crafting. Or that they feel slightly miffed that a drive-by “YOUR SHIT” or “FIRSSSST” gets almost equal prominence with their original work.

A few places have already taken the step of removing comments: one of them is the satirical Daily Mash website. “One of our well-worn catchphrases is: 'I have no interest in your worthless, ill-informed opinion. And we’re not kidding,'” the Mash’s editor, Neil Rafferty, told me. “What you don’t want is to write a piece of comedy and immediately below it, have lots of people trying to be funnier than you. It’s a tiresome experience and it detracts from the actual article. It was banned fairly early on; we tried it for two weeks and it was hellish.”

Generally, however, writers who complain about comments are deemed to be lily-livered. In public, legions of stompy-boots gladiatorial bloggers laugh at their weakness. In private, other writers tell them just to ignore what’s written under their articles. I think at this point it’s safe to say there are two types of writer: those who worry about their comments, and those who don’t read them.

So why have them at all? The usual reason is that they promote audience engagement, and allow readers to “have their say”. But I find that people with something considered and interesting to offer have plenty of ways to get in touch: they can @ me on Twitter or write an email for a start. I’m also happy to host responses here on my blog (for example this and this).

The idea that disabling comments is returning to a model where journalists told the audience things, and the audience mutely accepted what was slopped out, is nonsense. Even the most generous estimates reckon only 1 per cent of readers leave a comment. So banning them doesn’t stop people having their say: it stops one in a hundred people creating an aura of authentic grassroots reaction.

What does abound in comment sections, of course, is abuse: racism, sexism, homophobia. In the wake of stories about “internet trolls” targeting Louise Mensch, Noel Edmonds and Fabrice Muamba, there has been a great deal of agonising over why the people involved don’t know what they’re doing is wrong. There’s a glaringly simple answer: they look around, see an internet reduced to a Giant Lavatory Wall, and decide to get in on the act themselves. Their misfortune is to target celebrities, and to get caught. There are thousands of others out there who abuse the powerless, and stay anonymous for ever. Anonymity encourages irresponsibility, and “one-up-manship” sees threads degenerate into name-calling quicker than you can say Godwin’s Law.

Until this point, however, I’d naively assumed that comments were part of the deal: they encouraged clicks, which made money, which paid for loafers like me to eat swan and dictate the occasional blog from my chaise longue between puffs on a silver cigarette holder. Then I read this piece by Joel Johnson at Animal New York (which, incidentally, deals with points I won’t go into now, such as the fact that the occasional good comment thread makes us dramatically over-estimate the worth of all the rest).

He writes:

Comments are likely a cost-of-doing-business for most content sites, not a revenue generator. This has been somewhat known for years for any high-volume site that is forced to require human content moderation–humans cost money, whether they are hand-moderating content, shepherding conversation, or building automated tools to allow user-moderated content.

Moreover, the most active commenters are given a sense of entitlement by the deference they’ve been given by media experts and all-internet-is-good-internet cheerleaders over the years, leading to authors who live in perpetual fear of shaming by the very people who are supposedly their most ardent fans. We somehow fooled ourselves into thinking we owed random people the right to comment on our work literally on our work, that this was somehow an integral part of the commons. 

One of the most active cheerleaders of commenting is the Guardian, which employs a dozen or so moderators, plus another dozen “community co-ordinators” who monitor Facebook, Twitter, Tumblrs and so on (the paper doesn't give out an exact number). Assuming these people are on a modest £20,000 each, that’s nearly half a million pounds a year spent on making sure that the “community” – 1 per cent of readers – is well-served. It’s a sizeable outlay, and therefore it needs a sizeable justification. Sometimes it might be: specialist blogs, for example, do get engaged and informative comments threads (I’m thinking, for example, of the Jack of Kent thread on “David Rose”). But for generalist publications it’s harder to make the case.

Anyway, by way of irony, I’ve decided to leave comments open on this post. Have at it. Alternatively, write a thoughtful, considered comment and put your real name next to it, to prove me wrong.

Troll Hunter: Noel Edmonds. Photo: Getty Images

Helen Lewis is deputy editor of the New Statesman. She has presented BBC Radio 4’s Week in Westminster and is a regular panellist on BBC1’s Sunday Politics.

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I believe only Yvette Cooper has the breadth of support to beat Jeremy Corbyn

All the recent polling suggests Andy Burnham is losing more votes than anyone else to Jeremy Corbyn, says Diana Johnson MP.

Tom Blenkinsop MP on the New Statesman website today says he is giving his second preference to Andy Burnham as he thinks that Andy has the best chance of beating Jeremy.

This is on the basis that if Yvette goes out first all her second preferences will swing behind Andy, whereas if Andy goes out first then his second preferences, due to the broad alliance he has created behind his campaign, will all or largely switch to the other male candidate, Jeremy.

Let's take a deep breath and try and think through what will be the effect of preferential voting in the Labour leadership.

First of all, it is very difficult to know how second preferences will switch. From my telephone canvassing there is some rather interesting voting going on, but I don't accept that Tom’s analysis is correct. I have certainly picked up growing support for Yvette in recent weeks.

In fact you can argue the reverse of Tom’s analysis is true – Andy has moved further away from the centre and, as a result, his pitch to those like Tom who are supporting Liz first is now narrower. As a result, Yvette is more likely to pick up those second preferences.

Stats from the Yvette For Labour team show Yvette picking up the majority of second preferences from all candidates – from the Progress wing supporting Liz to the softer left fans of Jeremy – and Andy's supporters too. Their figures show many undecideds opting for Yvette as their first preference, as well as others choosing to switch their first preference to Yvette from one of the other candidates. It's for this reason I still believe only Yvette has the breadth of support to beat Jeremy and then to go on to win in 2020.

It's interesting that Andy has not been willing to make it clear that second preferences should go to Yvette or Liz. Yvette has been very clear that she would encourage second preferences to be for Andy or Liz.

Having watched Andy on Sky's Murnaghan show this morning, he categorically states that Labour will not get beyond first base with the electorate at a general election if we are not economically credible and that fundamentally Jeremy's economic plans do not add up. So, I am unsure why Andy is so unwilling to be clear on second preferences.

All the recent polling suggests Andy is losing more votes than anyone else to Jeremy. He trails fourth in London – where a huge proportion of our electorate is based.

So I would urge Tom to reflect more widely on who is best placed to provide the strongest opposition to the Tories, appeal to the widest group of voters and reach out to the communities we need to win back. I believe that this has to be Yvette.

The Newsnight focus group a few days ago showed that Yvette is best placed to win back those former Labour voters we will need in 2020.

Labour will pay a massive price if we ignore this.

Diana Johnson is the Labour MP for Hull North.