Marketplace linking carers to families launches in UK

This is the future: markets in everything.

Wired offers another example of how the internet is enabling markets in everything. Olivia Solon writes:

Care.com, an online marketplace that connects families with carers, has launched in the UK after six years of operating in the US.

The Boston-headquartered online service charges families a subscription fee to view the selection of carers which range from dog sitters and nannies through to special needs carers for those with severe disabilities. . .

The profiles of all of the carers on the site are reviewed by a team to make sure they are authentic and don't contain suspicious content.

It looks like the company goes beyond potential competitors like Gumtree and Craigslist by offering the vetting service, but it also takes a bigger cut of the transactions; the US site charges families $35 (£22) per month and carers $15 (£9) per month, although it offers a basic membership for free. It seems likely that potential users will view the fee as worthwhile, however. The risks inherent in buying a second-hand carpet from a complete stranger on the internet are somewhat less than the risks in leaving your children alone with them for a day. And, of course, if you find a carer you like, there is nothing stopping you from cancelling your membership; unlike a traditional agency, the carer works directly for you.

Cutting out the middleman (or, more accurately, replacing it with a cheaper, more efficient middleman) promises to improve lives for both sides of the equation. Not only does it save money, but it also allows for much more nuanced competition. Careseekers can offer a higher or lower salary depending on the level of experience they desire and the difficulty of the job, while caregivers are not required to stick to standard rates, and can cut their salary to make themselves more employable, or charge more if they feel they are worth it.

Efficient markets require perfect information, of course. While the vetting of carers helps that end, the incentives for parents to play down the misbehaviour of their children are strong. Perhaps a child equivalent of estate agent euphamisms will develop. If so, carers are advised to keep an eye out for children described as "boisterous", "energetic" or "free-spirited" – or at least increase their fee.

A woman pushes a child in a pushchair. Photograph: Getty Images

Alex Hern is a technology reporter for the Guardian. He was formerly staff writer at the New Statesman. You should follow Alex on Twitter.

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Inside a shaken city: "I just want to be anywhere that’s not Manchester”

The morning after the bombing of the Manchester Arena has left the city's residents jumpy.

On Tuesday morning, the streets in Manchester city centre were eerily silent.

The commuter hub of Victoria Station - which backs onto the arena - was closed as police combed the area for clues, and despite Mayor Andy Burnham’s line of "business as usual", it looked like people were staying away.

Manchester Arena is the second largest indoor concert venue in Europe. With a capacity crowd of 18,000, on Monday night the venue was packed with young people from around the country - at least 22 of whom will never come home. At around 10.33pm, a suicide bomber detonated his device near the exit. Among the dead was an eight-year-old girl. Many more victims remain in hospital. 

Those Mancunians who were not alerted by the sirens woke to the news of their city's worst terrorist attack. Still, as the day went on, the city’s hubbub soon returned and, by lunchtime, there were shoppers and workers milling around Exchange Square and the town hall.

Tourists snapped images of the Albert Square building in the sunshine, and some even asked police for photographs like any other day.

But throughout the morning there were rumours and speculation about further incidents - the Arndale Centre was closed for a period after 11.40am while swathes of police descended, shutting off the main city centre thoroughfare of Market Street.

Corporation Street - closed off at Exchange Square - was at the centre of the city’s IRA blast. A postbox which survived the 1996 bombing stood in the foreground while officers stood guard, police tape fluttering around cordoned-off spaces.

It’s true that the streets of Manchester have known horror before, but not like this.

I spoke to students Beth and Melissa who were in the bustling centre when they saw people running from two different directions.

They vanished and ducked into River Island, when an alert came over the tannoy, and a staff member herded them through the back door onto the street.

“There were so many police stood outside the Arndale, it was so frightening,” Melissa told me.

“We thought it will be fine, it’ll be safe after last night. There were police everywhere walking in, and we felt like it would be fine.”

Beth said that they had planned a day of shopping, and weren’t put off by the attack.

“We heard about the arena this morning but we decided to come into the city, we were watching it all these morning, but you can’t let this stop you.”

They remembered the 1996 Arndale bombing, but added: “we were too young to really understand”.

And even now they’re older, they still did not really understand what had happened to the city.

“Theres nowhere to go, where’s safe? I just want to go home,” Melissa said. “I just want to be anywhere that’s not Manchester.”

Manchester has seen this sort of thing before - but so long ago that the stunned city dwellers are at a loss. In a city which feels under siege, no one is quite sure how anyone can keep us safe from an unknown threat

“We saw armed police on the streets - there were loads just then," Melissa said. "I trust them to keep us safe.”

But other observers were less comforted by the sign of firearms.

Ben, who I encountered standing outside an office block on Corporation Street watching the police, was not too forthcoming, except to say “They don’t know what they’re looking for, do they?” as I passed.

The spirit of the city is often invoked, and ahead of a vigil tonight in Albert Square, there will be solidarity and strength from the capital of the North.

But the community values which Mancunians hold dear are shaken to the core by what has happened here.

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