Psychology in the city

Growing pains.

In these times of global financial crisis and banking scandals, some understanding and solutions may come from the science previously frowned upon: psychology.

Since 2008 the financial world and banks in particular have been in crisis. The reaction in the public has been fierce, angry and accusing. Bankers are now shamelessly being called all sorts of names, even in the quality press. The man in the street feels dissociated with people in banking as they perceive them. That uncomfortable feeling of dissociation is a normal coping strategy where understanding fails. “These people aren’t like us,” most seem to feel. A lot of people are now looking at psychology to help them understand.

The question of what was going on and what the people in banking are like is a very valid one, but one that will take a long time to answer. The answer will evolve with time and perspective. Right now, arrows are pointing at a few individuals: the big bosses with big bonuses. They came under scrutiny in the first round of this on-going crisis and it seems that many didn’t understand the prevailing mood building up against them. That led to speculations of many of them being psychopaths. There is in fact quite a bit of scientific research to support that thesis. Several scientists have found similarities in personality traits between psychopaths in hospitals and prisons and top executives. Some personality disorders were found to be even more common in managers than in criminally or psychiatrically monitored psychopaths: histrionic PD (using superficial charm, being insincere, egocentric and manipulative), narcissism and compulsive PD (being perfectionist, rigid, stubborn and dictatorial). That makes nice headlines and always draws in lots of comments, but it is worth looking into it deeper. The scientist Hare has developed a questionnaire for measuring psypathology and found 1 per cent of the average population to show psychopathic tendencies. In executives it was 4 per cent. He presumes it might be a lot more in the financial world, but he has no data to back that up. He made a guess of 10 per cent.

It makes you wonder if only 4 to 10 per cent of a population can make such a difference. They can, with a majority of people being of a more neurotic disposition and therefore enjoying being shown the way. We have few leaders; but leaders have many followers. It is just how it is; it has always worked like that. Outspoken leaders, decision makers, trendsetters, psychopaths: they show a doubting crowd how things should be done and they have an impact. In a corporate world they set the tone for culture and competition. If 20 colleagues fight for one promotion, and one of the colleagues gets the knifes out, the others are likely to follow. However, having worked as a coach and employee wellbeing professional for nearly two decades it is my observation that such corporate culture is still strongly dictated from above. The knife-fighters make promotions more easily; the corporate arena has been moulded around ruthless fighting. The competition between companies was and is a hard-fought and ruthless one; that favours ruthless personalities inside the company.

Top-bankers have been called all possible insults, but we do need to take a step back. This hard-paced competitive world of banking did manage to get the absolute most out of people. With their locomotive pulling power they did manage to keep economies thriving. Progress and developments have been made in the financial world. Moreover, it is not unusual to find surprising and frightening character traits in groups of perfectly integrated and non-criminal people. Typically surgeons and butchers could find in their jobs outlets for a deeper rooted aggression. Extreme personality traits can therefore be applied perfectly functional and acceptable. In psychology we call it sublimation. No one less than Friedrich Nietzsche came up with the term first; Freud and Jung developed the concept further.

Our financial world is certainly driven by success. It feels however like things have gone too far and that shouldn’t surprise. Success breeds the desire for more success. Neuroscience teaches us how success heightens the release of testosterone in brain, which in turn hightens the release of dopamine. Dopamine triggers the reward centre in the brain. No wonder they now call it casino banking: people on a winning streak in the casino turn into strange creatures as well, just like some of your relatives do when playing certain board games. In the past I have raised the argument for having both a reward and punishment system for our top executives. One does not work without the other, major psychologists like Pavlov and Skinner teach us. It seems there are too many rewards for the top guys, and not enough punishments foreseen in their contracts. A reward-only system will breed greed, and I believe that is exactly what people perceive in bankers right now.

In the very competitive lower echelons of financial institutions and certainly on the trading floor, employees are approved of on the basis of how much money they bring in rather than how they behave. Such lack of control invites border-crossing behaviours. People are a lot more likely to do the wrong thing or eat the sugary bun when they think or know nobody is watching. And when they are ordered to hurt others, many are likely to obey that order, we know from the very famous Milgram experiments. We now know that orders were giving by executives operating in a psychopath-dominated environment. The ones that got hurt, I guess, are the customers and even whole national economies. I feel absence of supervision works a silent approval of behaviours that are potentially damaging to others.

Companies are money-making machines; talent is their fuel. They have learned over the years to use the ultimate strategies to get the talent in and to get most out of talents. Up until recently they gambled massively on satisfaction. It was a game of seduction, lust and gratification. The carrot on the stick was the Ferrari-and-champagne-lifestyle, the ultimate almost mystical goal the boardroom. Since the crisis, I see in more and more companies how that strategy has made way for one of fear. Many people have been sacked and anyone can be the next one at any time. As such, our companies play on what Freud found to be the two main drives of humans: libido and fear of death, Eros and Thanatos. Cunningly they play on insecurities and family-relationships as they lure highly talented people at the end of university time and offering them a chance to show mum and dad they can stand on their own two feet. Parents are constantly worried about how their kids will survive after they are gone; they are seeking proof that their kids will be all right. Our big financial centres offer that. That the reality for these young people often turns out quite differently is a message that can difficulty be disclosed to anyone, let alone the home-front.

No crisis is endless, and we will get out of this complicated cluster of crises too. And as with every crisis, we will come out damaged but stronger, better, smarter and more mature. We will not have a revolution; I don’t feel we are ready for that nor need that. Revolutions are too often sign of immaturity. Through all the criticism the British and global financial world have been bestowed upon The City in the past few weeks, it is all too easy to lose track of the fact that the financial heart of London has been a trendsetter in corporate culture for decades. Through the avalanche of criticism, that is made to sound like a bad thing. It isn’t. Through the competition driven evolutions of the past decades, also technical ones, we have developed a banking sector that has been propelled forward in complexity but also ability. Our financial sector and corporate world are now advanced and outstanding; it will take us some time to learn to manage and control it efficiently. The desire to just get rid of the existing system is a kneejerk reaction, a flight reaction. We are going to make do with the one economic system we’ve got and the millions of bright, talented and righteous people working in it. We will have to learn and live with it, even though right now many of us have lost sight of how excellent it all is. It is through the basic psychological drives upon which our economy has played so cunningly that a more mature personality develops. It is probably that more mature personality our corporate world is searching for now.

Our professional sectors will come out changed; I feel it will all be less extreme, a bit more boring. There will be more morals and less champagne, more mainstream and less party. The economy is a long winding road. Going too fast, we seem to have run off the road –again. On a very bendy road, even with a Ferrari, it is better to slow down and stay in the middle of the road as much as you can. It takes you to through the curves and to your destination much faster and much safer.  As with all evolving sectors in our day and age, the economy will find inspiration for growth in non-economic fields like philosophy, psychology, mathematics, physics, biology, electronics provided they accept those sciences for what they are. As a psychologist, I feel the corporate world has not always wanted to understand and correctly implemented my beloved science. They seem sometimes to have opportunistically tamed psychology and created a processed version, foregoing many potential benefits of such rich and innovative science. Incorporating insights from non-economic fields in an open and accepting way will reconnect the financial and hard corporate world with a wider socio-economic and global reality, sense of which appeared to have been lost.

The fact that the pimple burst so publicly in London could prove to be the best news for London in the end. It may not look good right now, but London will hopefully see itself forced to become the most ethical and trustworthy financial centre in the world. The others will be lagging behind. If London gets this exercise right, it will remain the most important financial centre in the world for decades to come. But the exercise might hurt a lot: growing pains.

City workers in london. Photograph: Getty Images.

Peter Sioen is a career & management coach and psychologist working for Mvantage Ltd in London; and international TV, radio & news media commentator with a self-coaching book in preparation. Blogging on http://petersioen.tumblr.com/

Photo: Getty
Show Hide image

A rape-able sex robot makes the world more dangerous for women, not less

Eroticising a lack of consent is no answer to male sexual violence. 

On Wednesday, the Independent reported a new setting had been added to the personality range of a sex robot made by the company True Companion. Called “Frigid Farrah”, the setting allows men who own the robot to simulate rape. If you touch it in a “private area” when it is in this mode, the website explains, it will “not be appreciative of your advance”.

True Companion says the robot is not programmed to participate in a rape scenario, and the idea is “pure conjecture”. Nevertheless, the news has reopened the debate about sex robots and their relationship to consent. What does a rape-able robot say about our attitudes to consent, sex, violence and humanism? Do sex robots like Frigid Farrah eroticise and normalise male sexual aggression? Or does allowing men to “act out” these “most private sexual dreams” on inanimate objects actually make real women safer?

The idea that allowing men to “rape” robots could reduce rates of sexual violence is fundamentally flawed. Sex robot settings that eroticise a woman’s lack of consent, coupled with male aggression, risk normalising rape. It sends a message to the user that it is sexually fulfilling to violate a woman’s “No”.

It’s important to remember that rape is not a product of sexual desire. Rape is about power and domination – about violating a woman’s body and her sense of self. Raping a robot is of course preferable to raping a woman, but the fact is we need to challenge the attitudes and sense of entitlement that cause violent men to rape in the first place.

There is little evidence to back the claim that giving men sexual “outlets” reduces violence. The research that exists is focused on whether a legalised sex industry can reduce sexual assault.

Studies on Dutch “tippelzones” – spaces where soliciting is legal between certain hours – claimed the areas led to a reduction in sexual violence. However, the research lacked precise data on incidents of sexual violence and abuse, and the fact that sex workers themselves can be victims. As a result, it wasn’t possible to determine exactly how the number of rapes and assaults fell in the population at large.

Similar claims made by social scientist Catherine Hakim also failed to prove a causal link between legalised prostitution and reduced levels of sexual violence – again, because low reporting means a lack of accurate data.

Other research claims that access to the sex industry can in fact increase incidents of sexual violence. A 2013 report by Garner and Elvines for Rape Crisis South London argued that an analysis of existing research found “an overall significant positive association between pornography use and attitudes supporting violence against women in non-experimental studies”.

Meanwhile, a 2000 paper by Neil Malamuth, T Addison, and J Koss suggested that, when individuals considered at high risk of acting sexually aggressively are studied, levels of aggression are four times higher among frequent consumers of pornography.

However, just as the research fails to find a causal link between access to the sex industry and reducing violence, there is no research proving a causal link between violent pornography and gender-based violence.

Instead, we have to look at the ethical and moral principles in an industry that creates models of women for men to orgasm into. Sex robots are, at their heart, anti-humanist. They replace women with plastic and holes. They create a world for their owners where women’s voices and demands and desires and pleasures – and right to say no – are absent.

That should trouble us – we are creating products for men which send a message that the best woman is a compliant and silent one. That the best woman is one who lies back and “likes what you like, dislikes what you dislike”, to quote the True Companion website, who is “always ready to talk and play” but whose voice you can turn off whenever you want.

“By transferring one of the great evils of humanity from the real to the artificial, sex robots simply feed the demon of sexism,” says Professor Alan Winfield of the Bristol Robotics Lab. “Some might say, 'What’s the problem – a sex robot is just metal and plastic – where’s the harm?' But a 'fembot' is a sexualised representation of a woman or girl, which not only invites abusive treatment but demands it. A robot cannot give consent – thus only deepening the already chronic and dangerous objectification of real women and girls.”

What research does tell us is that there is a clear link between violence and the perpetrator’s ability to dehumanise their victims. That, and a setting designed to eroticise a woman’s lack of consent, suggest that Frigid Farrah will have no impact on reducing sexual assault. Rather, it creates a space where rape and violence is normalised and accepted.

Instead of shrugging our shoulders at this sexualisation of male violence, we should be taking action to end the belief that men are entitled to women’s bodies. That starts by saying that rape is not an inevitable part of our society, and the danger of rape cannot simply be neutralised by a robot.

Sian Norris is a writer. She blogs at sianandcrookedrib.blogspot.com and is the Founder & Director of the Bristol Women's Literature Festival. She was previously writer-in-residence at Spike Island.