The two men will be staying on as directors of Twitter, which poses a problem for them commercially – how do they use their expertise to carry on the string of hits, without cannibalising their previous business? One of the Twitter’s cofounders, Jack Dorsey, decided to abandon the social media sector entirely, instead attacking two monopolies at once with Square, a platform which allows anyone to accept credit card payments with just an iPhone or iPad.
And with their audacious move to launch two start-ups at the same time, Stone and Williams have that problem doubled. Will people really use Twitter, Medium and Branch at the same time? That’s the plan.
What are they?
First things first: what exactly are the new platforms? It’s always going to be tricky to describe these things until usage patterns have built up around them organically. You inevitably find yourself resorting to analogies with existing services, which can be far from perfect: I remember, in 2007, attempting to describe Twitter to someone as “like Facebook status updates but without the rest of Facebook”. Needless to say, I did not convince them to sign up.
Stone and Williams seem to have a firmer idea of what a mature Branch and Medium will look like than they did with Twitter, however. The latter famously was heavily driven by its users, with conventions like hashtags, retweets and @-mentions invented on-the-fly, and then incorporated into the architecture of the site later on. The way people use it today bears little resemblance to the way they did five years ago.
Medium is a very image-centric platform for content grouped around specific themes. The idea is that users create certain “collections”, which are grouped around a theme. Sometimes, these collections are closed, but they can be open to extra contributions. Williams explains (on Medium, of course):
Collections give people context and structure to publish their own stories, photos, and ideas. By default, the highest-rated posts show up at the top, helping people get the most out of their time in this world of infinite information.
Together, the contributions of many add up to create compelling and useful experiences. You may be inspired to post one time or several times a day—either way is okay. If you’re more ambitious, you might create a collection of your own.
Collections exist on topics like editorials, things people have made, nostalgic photos and crazy stories, while the site has a voting function which, ideally, ensures that interesting contributions to those collections float to the top.
Although the design is focused around images, and reminiscent of Pinterest in its gridded layout, posts can be all text, and can indeed be quite weighty. In terms of the (small-m) medium, Medium looks to be encouraging a similar approach to Tumblr (although with much more high-brow content, ideally). Lots of images, some text, and a few links out. The idea is that the individual posts become something more when the group as a whole takes over.
Branch is far more about the conversation as a whole. At its heart lies a question and answer format similar to Quora, another Silicon Valley darling. Users start conversations with an opening post, and can then invite others to join in. The chats are readable by anyone, but only invited users can contribute – but, importantly, anyone can click on any post to “branch” it into its own thread.
It’s easier to describe than Medium, but that’s partially because it’s a far simpler service. It knows what it wants to be, but there’s far less chance for users to discover.
How do they work with Twitter?
If it wasn’t clear before that these sites need to work with Twitter, rather than against it, the company today announced changes to the way they deal with third-party apps and services which appear to be a precursor to banning many of them from the network entirely.
Branch is most explicit about how it would mesh with Twitter. It sees itself as a way to take those long, unwieldy five- or six-participant conversations off-site to somewhere where arguments can be developed in a bit more length. As seen in this discussion, it even encourages you to embed tweets to begin the chat.
Medium targets itself at a different sector. It still links to Twitter – right now, the only way to sign up for an account is to use your Twitter account, for instance – but there are few explicit connections between the two services. Its target is different, lying somewhere between Tumblr and Pinterest. The most interesting claim the founders make about it is that it will not require massive engagement to get noticed on – which is a problem with both those sites. If everything works as stated, then a first post could become the most “interesting” one on the most-read board. In this, as with its voting mechanic, Matter actually bears more than a passing resemblance to Reddit. Submit cool things, get up-votes, and be read by the crowd, all of which is fragmented over boards which anyone can create.
Reddit, of course, co-exists admirably with Twitter, so there should be no problem there.
When I wrote on Twitter’s API changes, I argued that even worse than the ill-thought out rules being strictly applied is if they aren’t strictly applied – if, as there are indications, Twitter gives “good” sites an easier ride.
Sadly, Branch just adds to that notion. While the site will doubtless play well with Twitter, it breaks several of the company’s design guidelines (soon to become design requirements). Tweets are displayed without retweet, reply, or favourite buttons, names are displayed without the username next to them, and the Twitter logo is not always displayed in the top right corner. Despite this, something tells me it will not have its API access revoked.
Do they have a hope?
The real question, of course, is whether these things can grow beyond the initial hype. Are they filling niches that need to be filled? Can they encourage users to switch from competing services? And will they work as they scale?
Of the two, Branch is the one which has the more obvious chance of success. It is easy to imagine people saying “let’s take this to Branch” when a conversation on Twitter gets out of hand, and the integration between the two services makes that something even the least technologically-minded user can do. Obviously the “featured branches” view of the site would gradually fade into the background as it grew, just as you can’t get a whole site feed for Twitter anymore, but this is to be expected; as Dalton Cadwell argued, the global feed is useful for avoiding anti-network effects (where a site gets less useful the more people are on it; compare, for example, Yahoo! Answers and Quora) in a growing site, but useless once something reaches critical mass.
Medium is a different beast entirely. Its problem is getting people to use it. Is it a Tumblr replacement? Pinterest? How should you get content into, and out, of it? Is it for ephemeral posts, or will it have a working archive?
Yet if it does work out – if people do start sharing wonderful things, and telling each other “nice work!” (the equivalent of an up-vote, to use the Reddit analogy) – then Medium has a chance of being, not just a useful addendum to other social networks, but a hub in its own right. Reddit has 35 million users, and an incredibly engaged community. Who wouldn’t want a piece of that?