Why we need a Minister for Citizen Experience
Modern public services need a champion for the people who use them
By![Why we need a Minister for Citizen Experience Why we need a Minister for Citizen Experience](https://dl6pgk4f88hky.cloudfront.net/2023/02/shutterstock_1380516635-1.jpg)
New Times,
New Thinking.
The Serco Institute is a global think tank developing the next generation of public service solutions for citizens
Modern public services need a champion for the people who use them
By The Serco Institute