UK 14 December 2016 Keeping up with the commuters: the story of the failure of Southern Rail As the Southern Rail strike action continues, we look back at the chaotic relationship between the company and its workers causing passengers misery. Getty NSSign UpGet the New Statesman's Morning Call email. “I cannot simply operate outside the law, however much I might be tempted to, however much people might want me to,” a pained Chris Grayling said on TV yesterday. As the first all-out drivers’ strike shut down the entirety of Southern’s network, the Transport Secretary insisted to interviewers he was powerless in this struggle between unions and a private rail operator. But rewind to February and Grayling’s Department for Transport was putting out a very different message. “Over the next three years we’re going to be having punch-ups and we will see industrial action and I want your support,” Peter Wilkinson, the Department’s passenger services director, told a public meeting: “We have got to break them. [Train drivers] have all borrowed money to buy cars and got credit cards. They can’t afford to spend too long on strike and I will push them into that place. They will have to decide if they want to give a good service or get the hell out of my industry.” Wilkinson was forced to apologise for his comments. But when Southern began to implement driver-only operation, replacing conductors with non-safety-critical “on-board supervisors”, unions weren’t convinced by claims it was all about improved customer service. “This is a national fight – we’re not going to let them pick off one group of workers at a time,” a spokesman for the rail union RMT said in April. This week’s strike has been repeatedly characterised as one about who opens and closes train doors. Journalists might consider this the best way to capture the distinction between different modes of train operation – but it’s also the easiest way to dismiss and ridicule the dispute. The reality is that with driver-only operation, all operational functions are removed from conductors. It’s then left to drivers to assess – at each station – whether it’s safe to leave the platform. Aslef, the train drivers’ union, says this requires its members to look at dozens of CCTV images in a matter of seconds. And ultimately, trains can run with just the driver. While Southern has promised not to dismiss its current workforce, unions fear that removing the guarantee of a second member of staff will eventually lead to them being ditched altogether. Who would look after passengers if the driver became incapacitated? In an article yesterday, BBC political editor Laura Kuenssberg suggested the dispute was also fuelled by rivalry between the RMT, which represents the conductors, and Aslef. Though the relationship between the two unions hasn’t always been easy, she misses the point entirely. At a TUC fringe meeting in 2014, I watched RMT delegates accuse drivers of being happy to accept pay-rises in exchange for implementing driver-only operation. Aslef insisted this was not its approach, and the following year the union’s conference endorsed a motion calling for no extension of the method, and for guards to be restored where they had already been axed. Surely the real theme of the Southern dispute is the unity of the workforce. Conductors are striking against de-skilling, drivers are striking against taking on additional duties, and the mandate for action among both groups is overwhelming. It’s true, however, that a walk-out of drivers can have a much bigger impact than a conductors’ strike – given that 60 per cent of Southern services are already driver-only. And this is why Southern’s owner Govia Thameslink Railway, Britain’s worst-performing railway, has been so keen to prevent Aslef from going on strike. When Gatwick Express (also part of GTR) drivers refused to drive new 12-carriage trains without guards in April, the company secured a court injunction preventing striking over driver-only trains. It did so again in June after drivers voted to strike, with the High Court agreeing the ballot had included drivers on irrelevant routes. When drivers balloted again in August, lawyers went over the ballot with a fine tooth-comb and forced the union to re-ballot over a technicality, fittingly, about doors. This week’s strike was only allowed because first the High Court, and then the Court of Appeal, ruled it was not an infringement of EU freedom of movement laws. When GTR launched this bid in the courts, a senior trade unionist told me it was in “wanky wonderland” if it thought it would win. You’d think such expensive litigation would be risky for a company facing the ire of frustrated passengers. Things have got so bad some have moved house or switched to driving to work instead. But GTR, unlike most of Britain’s private railways, doesn’t operate on the normal franchise model. Rather than collecting fare revenue, the company is paid a set fee by the government – and so it has far lesser risks. Critics say this has made Southern ideal as a test-ground for taking on the unions over driver-only operation, claiming the government wants to make it national as part of a cost-cutting drive. But even with such a good deal on a plate, chaos has followed Southern bosses everywhere. At the Transport Select Committee in July, the firm faced heavy criticism for failing to recruit enough staff at the start of the contract. Southern has accused unions of unofficial action through high levels of staff sickness. But are these really a surprise when industrial relations are so bad and workers are threatened with the sack? The Committee issued a withering report – but that was where its powers stopped. Transport Secretary Grayling is also refusing to act, and the company is, after all, owned by a FTSE 250 firm and a French transport group. The only people with the power to do anything, it seems, are the workers. As hell-raising as their strike may be, perhaps it’s time we celebrated it. › How the media misled us over Brexit and Donald Trump Conrad Landin is a Glasgow-based journalist writing about work, politics, transport and culture, and Scotland editor of the Morning Star. He tweets @conradlandin Subscribe To stay on top of global affairs and enjoy even more international coverage subscribe for just £1 per month!