Things are different in India: Starbucks vs the chai-wallah

How could something so bland and corporate ever compete with the muzzein-like call of the friendly chai-wallah?

In October, around the same time that Starbucks faced the tar and feathers treatment over tax-avoidance in the UK, it opened shop in India. Pressure groups like UK Uncut vowed to take the protest to the tills. Censured and pilloried, a YouGov poll put Starbucks at a very low "buzz" score.

Things are different in India.

A blind lascivious beggar sings a bhojpuri ditty. Pregnant clouds over Bombay monsoon raindrops like the breasts of Khajuraho; heavy and laden.

It is an overcast afternoon and the sun is no more. Humidity and sweat tugs at the will to go on. A long line of India’s young and trendy in Converse, in UCB, all Adidas and iPhonery wait for their turn at the recently opened Starbucks. Growing up in India, I remember queuing up outside the very first McDonalds in New Delhi for an hour to have a seven-rupee ice cream. KFC took us to giddy heights of rapture. A chicken wing in hand and a glass of frothy Coke in the other, we had arrived. We were no longer Indians any more. We were cosmopolitan Americans.

It didn’t last that long. We fell out of love with the Golden Arches and the Colonel and reverted back to our cuisine. The scales fell and we realised that tandoori chicken, a bit of chilli and a pickled onion on the side was timeless. It was forever.

Similarly, this is still a nation of roadside and railway station chai-wallahs. City workers, students and manual labourers all frequent little shacks by the roadside for a spot of tea dust in hot milk. Corpulent politicians in spotless tunics, world-weary swamis and lecherous vagabonds squat under flimsy tarpaulins with a kulhad of cardamom chai and a slice of wheat rusk; a rare egalitarianism in a country riven by class and caste.The friendly chai-wallah with his muzzein-like call in the morning is a constant in an ever-changing India. Starbucks and a host other shiny coffee-wallahs will never equal the pavement camaraderie.

For now, as the rainwater from the gutter turns from a trickle to a creek and then a river, eunuchs in garish red and green saris huddle together at the chai-wallah's not that far away from the new swish Starbucks in the fashionable Horniman’s Circle. Moments before the downpour they had been collecting bakshish, stopping motorbikes, manhandling pedestrians and molesting the office-wallahs A Sikh auto driver is filing his nails while a showman shares a biscuit with his pet monkey. Under his plastic sheet, the chai-wallah has a harem, his own court. He is a maharajah.

The tea-boy is to Delhi what the cab-driver is to New York and the whistling lothario is to the streets of Rome. Compare his humble tools of the trade to a fancy coffee house; a blackened kettle, a blue sheet of plastic for shelter, watered-down milk in a steel cylinder and jute sacks of spices and tea all strung together on an ancient bicycle. A Starbucks is born out of sharp-suited businessmen deliberating over pre-tax profits and demographics, the soft glow of the interior, the crisp, swirling aroma all scientifically calibrated; the chai-wallahs sprout up at street corners like toadstools with a lust for life.

For now, I can see a steady stream of patrons come out around the corner - from within the dim lights, the swooshing of the espresso machines; european expats in loose trousers, well-scrubbed teenage boys with spiky hair, Bob Marley t-shirts and smart chinos.

For now, I am getting my ear de-waxed by a wandering mendicant in the shelter of the chaiwallah’s tarapaulin and looking over towards Starbucks.

Starbucks, you boring monochrome bag of excrescence.

A chai-wallah makes a brew in the Jari Mari slum, next to Mumbai Airport. Photograph: Getty Images

Ritwik Deo is currently working on his first novel, about an Indian butler in Britain.

Photo: Getty
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Who will win in Stoke-on-Trent?

Labour are the favourites, but they could fall victim to a shock in the Midlands constituency.  

The resignation of Tristram Hunt as MP for Stoke-on-Central has triggered a by-election in the safe Labour seat of Stoke on Trent Central. That had Westminster speculating about the possibility of a victory for Ukip, which only intensified once Paul Nuttall, the party’s leader, was installed as the candidate.

If Nuttall’s message that the Labour Party has lost touch with its small-town and post-industrial heartlands is going to pay dividends at the ballot box, there can hardly be a better set of circumstances than this: the sitting MP has quit to take up a well-paid job in London, and although  the overwhelming majority of Labour MPs voted to block Brexit, the well-advertised divisions in that party over the vote should help Ukip.

But Labour started with a solid lead – it is always more useful to talk about percentages, not raw vote totals – of 16 points in 2015, with the two parties of the right effectively tied in second and third place. Just 33 votes separated Ukip in second from the third-placed Conservatives.

There was a possible – but narrow – path to victory for Ukip that involved swallowing up the Conservative vote, while Labour shed votes in three directions: to the Liberal Democrats, to Ukip, and to abstention.

But as I wrote at the start of the contest, Ukip were, in my view, overwritten in their chances of winning the seat. We talk a lot about Labour’s problem appealing to “aspirational” voters in Westminster, but less covered, and equally important, is Ukip’s aspiration problem.

For some people, a vote for Ukip is effectively a declaration that you live in a dump. You can have an interesting debate about whether it was particularly sympathetic of Ken Clarke to brand that party’s voters as “elderly male people who have had disappointing lives”, but that view is not just confined to pro-European Conservatives. A great number of people, in Stoke and elsewhere, who are sympathetic to Ukip’s positions on immigration, international development and the European Union also think that voting Ukip is for losers.

That always made making inroads into the Conservative vote harder than it looks. At the risk of looking very, very foolish in six days time, I found it difficult to imagine why Tory voters in Hanley would take the risk of voting Ukip. As I wrote when Nuttall announced his candidacy, the Conservatives were, in my view, a bigger threat to Labour than Ukip.

Under Theresa May, almost every move the party has made has been designed around making inroads into the Ukip vote and that part of the Labour vote that is sympathetic to Ukip. If the polls are to be believed, she’s succeeding nationally, though even on current polling, the Conservatives wouldn’t have enough to take Stoke on Trent Central.

Now Theresa May has made a visit to the constituency. Well, seeing as the government has a comfortable majority in the House of Commons, it’s not as if the Prime Minister needs to find time to visit the seat, particularly when there is another, easier battle down the road in the shape of the West Midlands mayoral election.

But one thing is certain: the Conservatives wouldn’t be sending May down if they thought that they were going to do worse than they did in 2015.

Parties can be wrong of course. The Conservatives knew that they had found a vulnerable spot in the last election as far as a Labour deal with the SNP was concerned. They thought that vulnerable spot was worth 15 to 20 seats. They gained 27 from the Liberal Democrats and a further eight from Labour.  Labour knew they would underperform public expectations and thought they’d end up with around 260 to 280 seats. They ended up with 232.

Nevertheless, Theresa May wouldn’t be coming down to Stoke if CCHQ thought that four days later, her party was going to finish fourth. And if the Conservatives don’t collapse, anyone betting on Ukip is liable to lose their shirt. 

Stephen Bush is special correspondent at the New Statesman. His daily briefing, Morning Call, provides a quick and essential guide to British politics.