Things are different in India: Starbucks vs the chai-wallah

How could something so bland and corporate ever compete with the muzzein-like call of the friendly chai-wallah?

In October, around the same time that Starbucks faced the tar and feathers treatment over tax-avoidance in the UK, it opened shop in India. Pressure groups like UK Uncut vowed to take the protest to the tills. Censured and pilloried, a YouGov poll put Starbucks at a very low "buzz" score.

Things are different in India.

A blind lascivious beggar sings a bhojpuri ditty. Pregnant clouds over Bombay monsoon raindrops like the breasts of Khajuraho; heavy and laden.

It is an overcast afternoon and the sun is no more. Humidity and sweat tugs at the will to go on. A long line of India’s young and trendy in Converse, in UCB, all Adidas and iPhonery wait for their turn at the recently opened Starbucks. Growing up in India, I remember queuing up outside the very first McDonalds in New Delhi for an hour to have a seven-rupee ice cream. KFC took us to giddy heights of rapture. A chicken wing in hand and a glass of frothy Coke in the other, we had arrived. We were no longer Indians any more. We were cosmopolitan Americans.

It didn’t last that long. We fell out of love with the Golden Arches and the Colonel and reverted back to our cuisine. The scales fell and we realised that tandoori chicken, a bit of chilli and a pickled onion on the side was timeless. It was forever.

Similarly, this is still a nation of roadside and railway station chai-wallahs. City workers, students and manual labourers all frequent little shacks by the roadside for a spot of tea dust in hot milk. Corpulent politicians in spotless tunics, world-weary swamis and lecherous vagabonds squat under flimsy tarpaulins with a kulhad of cardamom chai and a slice of wheat rusk; a rare egalitarianism in a country riven by class and caste.The friendly chai-wallah with his muzzein-like call in the morning is a constant in an ever-changing India. Starbucks and a host other shiny coffee-wallahs will never equal the pavement camaraderie.

For now, as the rainwater from the gutter turns from a trickle to a creek and then a river, eunuchs in garish red and green saris huddle together at the chai-wallah's not that far away from the new swish Starbucks in the fashionable Horniman’s Circle. Moments before the downpour they had been collecting bakshish, stopping motorbikes, manhandling pedestrians and molesting the office-wallahs A Sikh auto driver is filing his nails while a showman shares a biscuit with his pet monkey. Under his plastic sheet, the chai-wallah has a harem, his own court. He is a maharajah.

The tea-boy is to Delhi what the cab-driver is to New York and the whistling lothario is to the streets of Rome. Compare his humble tools of the trade to a fancy coffee house; a blackened kettle, a blue sheet of plastic for shelter, watered-down milk in a steel cylinder and jute sacks of spices and tea all strung together on an ancient bicycle. A Starbucks is born out of sharp-suited businessmen deliberating over pre-tax profits and demographics, the soft glow of the interior, the crisp, swirling aroma all scientifically calibrated; the chai-wallahs sprout up at street corners like toadstools with a lust for life.

For now, I can see a steady stream of patrons come out around the corner - from within the dim lights, the swooshing of the espresso machines; european expats in loose trousers, well-scrubbed teenage boys with spiky hair, Bob Marley t-shirts and smart chinos.

For now, I am getting my ear de-waxed by a wandering mendicant in the shelter of the chaiwallah’s tarapaulin and looking over towards Starbucks.

Starbucks, you boring monochrome bag of excrescence.

A chai-wallah makes a brew in the Jari Mari slum, next to Mumbai Airport. Photograph: Getty Images

Ritwik Deo is currently working on his first novel, about an Indian butler in Britain.

Photo: Getty Images
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What do Labour's lost voters make of the Labour leadership candidates?

What does Newsnight's focus group make of the Labour leadership candidates?

Tonight on Newsnight, an IpsosMori focus group of former Labour voters talks about the four Labour leadership candidates. What did they make of the four candidates?

On Andy Burnham:

“He’s the old guard, with Yvette Cooper”

“It’s the same message they were trying to portray right up to the election”​

“I thought that he acknowledged the fact that they didn’t say sorry during the time of the election, and how can you expect people to vote for you when you’re not actually acknowledging that you were part of the problem”​

“Strongish leader, and at least he’s acknowledging and saying let’s move on from here as opposed to wishy washy”

“I was surprised how long he’d been in politics if he was talking about Tony Blair years – he doesn’t look old enough”

On Jeremy Corbyn:

"“He’s the older guy with the grey hair who’s got all the policies straight out of the sixties and is a bit of a hippy as well is what he comes across as” 

“I agree with most of what he said, I must admit, but I don’t think as a country we can afford his principles”

“He was just going to be the opposite of Conservatives, but there might be policies on the Conservative side that, y’know, might be good policies”

“I’ve heard in the paper he’s the favourite to win the labour leadership. Well, if that was him, then I won’t be voting for Labour, put it that way”

“I think he’s a very good politician but he’s unelectable as a Prime Minister”

On Yvette Cooper

“She sounds quite positive doesn’t she – for families and their everyday issues”

“Bedroom tax, working tax credits, mainly mum things as well”

“We had Margaret Thatcher obviously years ago, and then I’ve always thought about it being a man, I wanted a man, thinking they were stronger…  she was very strong and decisive as well”

“She was very clear – more so than the other guy [Burnham]”

“I think she’s trying to play down her economics background to sort of distance herself from her husband… I think she’s dumbing herself down”

On Liz Kendall

“None of it came from the heart”

“She just sounds like someone’s told her to say something, it’s not coming from the heart, she needs passion”

“Rather than saying what she’s going to do, she’s attacking”

“She reminded me of a headteacher when she was standing there, and she was quite boring. She just didn’t seem to have any sort of personality, and you can’t imagine her being a leader of a party”

“With Liz Kendall and Andy Burnham there’s a lot of rhetoric but there doesn’t seem to be a lot of direction behind what they’re saying. There seems to be a lot of words but no action.”

And, finally, a piece of advice for all four candidates, should they win the leadership election:

“Get down on your hands and knees and start praying”

Stephen Bush is editor of the Staggers, the New Statesman’s political blog.