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The lost herd

When Gordon Brown became Prime Minister in 2007, he made great play of appointing figures from outs

On 11 May 2007, in a speech at the Imagination Gallery in the West End of London during which he announced his candidacy for the leadership of the Labour Party, Gordon Brown promised a "new politics" of openness, reform and change. He pledged to govern "in a different way", with a fresh style and new personnel. "I will reach out to put national interest before sectional interest," he said, "and I will form a government of all the talents, bringing people together to listen, to learn and solve problems, building on a broad sense of national purpose."

Within 48 hours of entering Downing Street as Prime Minister, on 27 June, Brown announced that the former United Nations deputy secretary general Mark Malloch Brown, the former first sea lord Admiral Sir Alan West, the former secretary general of the Confederation of British Industry Sir Digby Jones and Ara Darzi, one of the country's leading surgeons, would be ennobled and made ministers in government. Over the past two years, other non-politicians have joined Brown's ministerial ranks, including his former chief of staff and ex-head of the television regulator Ofcom, Stephen Carter, and the former City fund manager and multimillionaire Paul Myners.

Today, the Prime Minister's big tent is slowly being folded away, its frame dismantled, as one after another of the chief recruits to his "government of all the talents", called "goats" by Whitehall insiders, slips the ministerial tethers to graze in pastures new. Of the original quartet, only Lord West remains in office.

Should we be surprised? The Prime Minister is by reputation both a party-political tribalist and a keen centraliser of power - his former permanent secretary Andrew Turnbull described him as "Stalinist" and his former cabinet colleague Charles Clarke called him a "control freak". He always seemed an unlikely goatherd. Here was an opportunity for him to show the country his pluralist intentions and bipartisan credentials.

Tony Blair had been a strong advocate of big-tent politics: think of the late Roy Jenkins's report on proportional representation and Chris Patten's commission on policing in Ulster. Brown went beyond Blair, who deployed the great and the good from across the political spectrum only to advise, review and report, by bringing political outsiders directly into government.

Goats, however, are notoriously stubborn creatures, unpredictable and difficult to control. Malloch Brown became Lord Malloch-Brown of St Leonard's Forest in the County of West Sussex and was appointed minister of state for Africa, Asia and the UN at the Foreign Office. Within a fortnight of taking office, he had announced, much to the annoyance of Washington, that Brown and George W Bush would not be "joined at the hip" in the manner of Bush and Blair, a remark that seemed to suggest the end of the "special relationship".

When Malloch Brown resigned this month for "personal and family reasons", he said he remained "completely loyal to the Prime Minister". Yet reports since have suggested that the former international diplomat could no longer tolerate working in chaotic Whitehall, and had told colleagues that he had been party to better "strategic thinking" in Latin America and south-east Asia than in Downing Street. In a farewell salvo on Wednesday, Lord Malloch-Brown became the first senior minister to admit that British troops need more helicopters in Afghanistan - contradicting the Prime Minister and the Foreign Secretary - and he conceded that Brown's future looked "bleak". So much for loyalty.

His resignation was followed on 14 July by that of the Iraqi-born Ara Darzi - who, as Lord Darzi of Denham, was appointed by Brown as under-secretary of state at the Department for Health. Known as Robo-Doc for his pioneering work in the advancement of minimal invasive surgery and his use of surgical robots, Darzi fuelled speculation about an early election in October 2007 by publishing an unexpected interim report on his plans for NHS reform. He also angered campaigners, and Labour backbenchers, in a speech to the Lords in January 2008, by abandoning Lab­our's historic commitment to eliminate mixed-sex wards from NHS hospitals.

Darzi said he was resigning to focus on his medical work and academic research, but one has to ask: is this the time for a health minister to quit, as the Department of Heath grapples with a swine flu epidemic? He leaves the government having failed to see through the "once-in-a-generation" reforms he announced the government would be making to the NHS. Perhaps his only memorable contribution to political life is the time he leapt across the red benches in the Lords to save the life of a fellow Labour peer, Lord Brennan, who had collapsed after a heart attack.

Arguably the most controversial resignation - and appointment - among the goats was that of Digby Jones. The corpulent, conservative recent head of the CBI took the title Digby, Lord Jones of Birmingham, and became minister for UK trade and investment in the (then) Department for Business, Enterprise and Regulatory Reform. He quit the government after just 18 months in the post following a series of disagreements with Brown over spending and taxation, rows with civil servants, and a stream of gaffes - including some embarrassing remarks at a forum of Middle Eastern entrepreneurs. "We don't care what colour you are," he said. "We don't care if we can't pronounce your names and we don't care where your money comes from. We just want you to invest in our country." Jones then said: "I'm a goat, not a professional politician."

Since leaving government, Jones has spent his time criticising both Brown and civil servants, telling a Commons select committee in January this year that the job of junior minister was "one of the most dehumanising and depersonalising experiences a human being can have".

So who is left? The sole remaining goat from the original herd is the former first sea lord, Admiral Sir Alan West, who became Lord West of Spithead and was appointed under-secretary of state for security and counterterrorism at the Home Office by the Prime Minister in June 2007. Home Office press officers have since described him as "gaffe-prone", a "liability" and a "nightmare to manage". In November 2007, he questioned the government's plans to hold terror suspects for up to 42 days without charge, stating in a live BBC radio interview that he was not "totally convinced" of the case for change - only to perform a U-turn less than two hours later, after a hurried meeting with Brown.

His explanation: "Being a simple sailor, not a politician, maybe I didn't choose my words well." (The PM's spokesman issued his own memorable clarification: "I think he thought it was necessary to make sure his position was properly understood. I'm not sure he has changed his mind. Lord West made his position quite clear. Lord West gave his views quite clearly in his second statement.")

West is known for his bravery. In 1982, as the 34-year-old officer in command of the frigate HMS Ardent when it was sunk by Argentinian bombers during the Falklands conflict, he was the last to leave the sinking ship. His action earned him the Distinguished Service Cross. Nearly three decades on, the "simple sailor" remains the last man standing on the sinking ship of government. One source close to West says he has no plans to quit and that he is committed to his Home Office role - but adds "for the foreseeable future".

Brown's aides are curiously unwilling to lay any blows on the fleeing goats. One Downing Street aide told me each of them had "enrichgovernment" and that their contributions to public life "remain a genuinely positive story". What about Digby Jones? "Digby is Digby," I was told. "We knew he would be outspoken from the moment he was appointed."

But is this a genuinely positive story? One could argue that it was foolhardy to tread down this path in the first place. Political outsiders are, almost by definition, either ignorant of political rules, regulations, conventions and customs, or unwilling to conform to them. This was an accident waiting to happen.

Then there is the issue of ideology. As James Purnell (who resigned from the cabinet in June) has been busy pointing out, ideas matter, and constructing big tents in politics, welcoming as they may be, risks losing sight of this. New Labour was built on the assumption that modern politics is no longer ideological, substantive or divisive, that what matters is what works, and that there are bureaucratic, technical and pragmatic fixes to every political problem. This has proved to be a fiction. Bringing in outsiders to add expertise and experience to government is not new: Clement Attlee succeeded with the trade union leader Ernest Bevin, and Margaret Thatcher with the businessman David Young. Brown's mistake was to pretend that he could defy the laws of politics by appointing people who neither owed him party loyalty nor necessarily shared his political values. Jones, for example, is said to have discussed becoming a Con­servative MP once with the then Tory leader, Michael Howard. As head of the CBI, he had long opposed a range of Labour economic and social policies, chief among them the minimum wage. Why make him a Labour minister?

But, above all else, this is a story of a government of all the talents that could not keep those talents for long. On the one hand, we had a prime minister who thought he wanted independent goats in his administration but really needed loyal sheep; on the other hand, we had non-politicians who thought they could adapt to politics simply by virtue of their experience or expertise.

The shortsightedness identified by Lord Malloch-Brown and the bureaucracy singled out by Lord Jones are now hallmarks of modern British governance. The end result is a group of outsiders who have returned to the outside world, disillusioned, disappointed and depressed. That Lord Myners has announced he is leaving the Treasury to become a student of theology speaks volumes about life as a minister today. Whether we like it or not, politics will continue to be dominated by professionals.

Mehdi Hasan is senior editor (politics) of the New Statesman

Mehdi Hasan is a contributing writer for the New Statesman and the co-author of Ed: The Milibands and the Making of a Labour Leader. He was the New Statesman's senior editor (politics) from 2009-12.

This article first appeared in the 27 July 2009 issue of the New Statesman, On tour with the far right

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They know where you live

Imagine your house being raided by armed police. That’s what happened to Mumsnet’s Justine Roberts after she fell victim to an internet hoaxer.

At around midnight on Tuesday 11 August 2015, a man dialled 999 to report a murder. A woman had been killed in her London home, he said, before hanging up without offering his name. A second call followed. This time, the man claimed to be the killer. He told the operator that he had now taken the woman’s children hostage at the Islington address. They were locked with him inside a room in the house, he said. The police responded with reassuring speed. Fifteen minutes later, eight officers, five of them armed with automatic weapons, accompanied by saliva-flecked dogs, arrived at the scene and took up position in neighbouring front gardens. When one officer banged on the front door of the house, the team was greeted, moments later, not by a masked murderer but by a blinking and bewildered au pair.

Justine Roberts, the woman whom the caller claimed to have killed, was in fact nearly 2,000 kilometres away – in Italy, holidaying with her husband and children. After explaining this to the police, the au pair called Roberts, who assumed that the incident was an unfortunate misunderstanding, one that could be unpicked after the vacation. It was no mistake. Roberts had been the victim of “swatting”, the term given to a false emergency call designed to bait an armed unit of police officers to storm someone’s home. It wasn’t until a few days later, as the family was preparing to return to London, that Roberts discovered that she had been the target of a planned and sustained attack, not only on her household, but also on her business.

Roberts is the founder of Mumsnet, the popular British internet discussion forum on which parents share advice and information. A few days before the swatting incident, members of 8chan, a chat room that prides itself on being an open, anonymous platform for free speech, no matter how distasteful, had registered accounts on Mums­net with the aim of trolling people there. When legitimate Mumsnet users identified and then ridiculed the trolls, some retreated to 8chan to plot more serious vengeance in a thread that the police later discovered. Roberts wasn’t involved in the online skirmish but, as the public face of the site, she was chosen as the first target.

After the initial armed response, Roberts’s perception was that the police were unconcerned about the swatting attack. “We were told that there was no victim, so there was not much that could be done,” she told me. The hoax caller, however, was not finished. In the days after the incident, there was chatter on Mumsnet and Twitter about what had happened. A Mumsnet user whom I will call Jo Scott – she requested anonymity for her own safety – exchanged heated messages with a hacker who claimed responsibility for the 999 call.

“It descended into jokes and silliness, like many things do,” Scott said. “I didn’t take it seriously when the hacker said he had big surprises in store.” She doesn’t believe that what happened next was personal. “I think I was just easy to find.”

A few days after police were called to Roberts’s home, Scott was in her bedroom while her husband was sitting downstairs playing video games. At 11pm, she heard a noise outside. “I looked out of the window and saw blue flashing lights in the street,” she recalled. “I could hear shouting but I didn’t pay it much notice.” Then she heard her husband open the front door. Police rushed into the house. An armed officer shouted upstairs, asking Scott if she was hurt. When she replied that she was fine, he told her to fetch her two young children: he needed to see them. Scott shook her sons awake, explaining, so as not to alarm them, that the police had come to show the boys their cars. As the three of them went downstairs, the officers swept up through the house, repeatedly asking if there were any weapons on the property.

“I was beyond confused by this point,” Scott said. “Everyone was carrying a gun. They had little cutaway bits so you could see the bullets. My eldest asked one of the officers if he could have a go on his gun and went to touch it.”

As Scott sat with an officer downstairs, she asked what had happened to her husband. “I later found out that the noises I’d heard were the police calling for him to come outside,” she said. “He dropped the PlayStation controller as he left the room. It was only later that we realised it’s a good job he did: in the dark, the controller might have looked like a weapon.”

Outside, Scott’s husband had been surrounded and arrested. Other police ­officers were on the lookout in the front gardens of nearby properties, having warned the couple’s neighbours to stay indoors, away from their windows. “One of the officers said it was beginning to look like a hoax,” Scott said. “Then he mentioned swatting. As soon as he said that word, I twigged that I’d seen the term that day on Twitter in relation to the Mumsnet hack.”

***

The term “swatting” has been used by the FBI since 2008. “Swat” is an acronym of “Special Weapons and Tactics”, the American police squads routinely called to intervene in hostage situations. It is, in a sense, a weaponised version of a phoney order of pizza, delivered as a prank to a friend’s home, albeit one that carries the possibility of grave injury at the hands of police. For perpetrators, the appeal is the ease with which the hoax can be set in motion and the severity of the results. With a single, possibly untraceable phone call, dialled from anywhere in the world, it is possible to send an armed unit to any address, be it the home of a high-profile actor whom you want to prank or that of someone you want to scare.

In America, where swatting originated, the practice has become so widespread – targets have included Tom Cruise, Taylor Swift, Clint Eastwood and the Californian congressman Ted Lieu – that it is now classed as an act of domestic terrorism. In the UK, where Justine Roberts’s was one of the first recorded cases, swatting is classed as harassment, though that may change if these and other forms of internet vigilante attacks, such as doxxing, become increasingly commonplace.

Doxxing involves the publication of someone’s personal details – usually their home address, phone numbers, bank details and, in some cases, email address – on the internet. It is often the prelude to swatting: after all, the perpetrator of a hoax cannot direct the police to the target’s home address until this is known. (During the week of the Mumsnet attacks, one of the perpetrators attempted to locate another target using their computer’s IP address, which can identify where a person is connected to the internet, often with alarming precision. Their calculation, however, was slightly out; police were called to a neighbour’s address.)

Though doxxing has a less dramatic outcome than swatting, the psychological effects can be just as severe. For victims – usually people who are active on the internet and who have outspoken opinions or who, in the eyes of an internet mob, have committed some kind of transgression – the mere threat of having their personal information made available on the web can cause lasting trauma. A Canadian software developer whose home address, bank details, social security number and email history were published online in 2014 told me that he now keeps an axe by his front door. “I still don’t feel safe here,” he said. “It’s terrifying.”

Christos Reid, a social media manager for a software company, was doxxed last year. Reid’s information came from a website he had registered seven years earlier. “I woke up one morning to find a tweet announcing my personal details,” he told me. When he asked the Twitter account holder to take down the address, he was told to commit suicide. Reid said he was “OK for about half an hour”; but then, after he went out, he broke down in the street. “I’ve become more paranoid,” he said. He no longer gives out business cards with personal information.

Reid lives in London, but at the time of the doxx he was attending an event in Nottingham, home to the British police’s largest cybercrime division. He was impressed with the police response, even though they told him that they had not heard of the term “doxxing” before. “I was interviewed by two separate people about my experiences who then compiled everything into a case file and transferred it to the Met. When I arrived home, an officer visited me to discuss what happened and my options.”

The policeman explained harassment law to Reid, and offered advice on how to improve security at his flat and what to do if someone hostile turned up at the address. Reid shouldered the repercussions of what had happened alone; no suspects were identified. A spokesperson for the Metropolitan Police similarly said that although detectives from Islington CID have investigated the swatting attacks made on Roberts and Scott, no suspects have been identified “at this time”, even as “inquiries continue”.

Doxxing may seem to be a mild form of harassment but it carries with it an implicit threat of impending violence; the worrying message is: “We know where you live.” Unlike swatting, which is always malicious, doxxing is sometimes viewed by its perpetrators as virtuous. In November 2014, hackers claiming to be aligned with the internet group Anonymous published personal information allegedly belonging to a Ku Klux Klan member from Missouri. The hackers said that their action was a response to the KKK’s threat to use lethal force against demonstrators in the city of Ferguson, Missouri, protesting against the killing of the unarmed black teenager Michael Brown by a white police officer. In January 2015 hackers claiming to be from Isis took over US Central Command’s Twitter account and posted information about senior military officers, including phone numbers and email addresses. In each case, those carrying out the doxxing believed, however mistakenly, in the virtue of their actions and hoped that the information could be used to bring punishment or ruin to the subject.

The term “doxxing” may be new but the practice is an old one. The Hollywood blacklist revealed the political beliefs and associations of actors and directors in the late 1940s as a way to invite shame, deny employment and dissuade others from following their example. “But it has become a lot easier to find people’s private details with the help of the internet,” Jeroen Vader told me. Vader owns Pastebin, a website that allows users to upload and distribute text documents, and where much of the personal data is anonymously uploaded and shared. “People post their private information on social networks,” he said. “A lot of people aren’t aware that their information is so easily available to others.”

In Justine Roberts’s case, the perpetrator may not even have needed to look at social networks to mine her personal information. “If you’re on the electoral roll, you’re easy to find,” she said. “There’s not much you can do to stop people getting hold of your data one way or another, whether it’s for nefarious reasons or simply to better advertise to you. We live in a world that is constantly trying to gather more information about us.”

Jeroen Vader said he has noticed an “upward trend” in the number of doxxing posts uploaded to Pastebin in recent months, but insisted that when someone uses the site’s abuse report system these offending posts are removed immediately.

Across social media companies, action is more often reactive than proactive. Victoria Taylor, a former director at Reddit, one of the largest community-driven websites in the world, said that the rule against publishing other users’ personal information has been “consistently one of the site’s most basic policies” and that “any violation of this rule is taken extremely seriously by the team and community”. Still, she was only able to recommend that victims of doxxing send a message to the site’s administrators. Similarly, when asked what a person can do to remove personal details that have been published without permission, a Twitter spokesperson said: “Use our help form.”

The spokesperson added: “There has def­initely been an overall increase in doxxing since 2006, both on Twitter and on the internet more generally.” She attributed this rise to the emergence of search engines such as Intelius and Spokeo, services designed to locate personal information.

***

The surge in the number of dox­xing and swatting attacks is in part a result of the current lack of legal protection for victims. Confusion regarding the law on doxxing is pervasive; the term is even not mentioned in either US or European law. In a tutorial posted on Facebook in 2013, the writer claims: “Doxxing isn’t illegal as all the information you have obtained is public,” and adds: “But posting of the doxx might get you in a little trouble.”

Phil Lee, a partner in the privacy, security and information department of Fieldfisher based at the law firm’s office in Silicon Valley, said that differing privacy laws around the world were part of the problem. “Various countries have laws that cover illegal or unauthorised obtaining of data. Likewise, some of the consequences of releasing that data, such as defamation or stalking, cover elements of what we now term doxxing. But there is no global law covering what is a global phenomenon.” Indeed, Roberts believes that her London address was targeted from America – the 999 call was routed through a US proxy number.

One challenge to creating a law on doxxing is that the sharing of personal information without permission has already become so widespread in the digital age. “If a law was to state something like, ‘You must not post personal information about another person online without their consent,’ it wouldn’t reflect how people use the internet,” Lee said. “People post information about what their friends and family members have been doing all the time without their consent.

“Such a law could have a potentially detrimental effect on freedom of speech.”

Lee believes that a specific law is unnecessary, because its potentially harmful effects are already covered by three discrete pieces of legislation dealing with instances where a person’s private information is obtained illegally, when that information is used to carry out illegal acts and when the publication of the information is accompanied by a threat to incite hatred. However, this does not adequately account for cases in which the information is obtained legally, and then used to harass the individual in a more legally ambiguous manner, either with prank phone calls or with uninvited orders of pizza.

Susan Basko, an independent lawyer who practises in California and who has been doxxed in the course of her frequent clashes with internet trolls, believes that the onus should be on the law, rather than the public. She points out that in the US it is a crime to publicise information about a government employee such as their home address, their home and cellphone numbers, or their social security number, even if the information is already online. “This law should apply to protect all people, not just federal employees,” she said. “And websites, website-hosting companies and other ISPs should be required to uphold this law.”

Basko said that doxxing will continue to increase while police have inadequate resources to follow up cases. For now, it is up to individuals to take preventative measures. Zoë Quinn, an American game designer and public speaker who was doxxed in 2014, has launched Crash Override, a support network and assistance group for targets of online harassment, “composed entirely of experienced survivors”.

Quinn, who spoke about the problem at a congressional hearing in Washington, DC in April last year, recently posted a guide on how to reduce the likelihood of being doxxed. “If you are worried you might some day be targeted,” she wrote, “consider taking an evening to stalk yourself online, deleting and opting out of anything you’re not comfortable with.”

Both Scott and Roberts have changed their privacy habits following the attacks. Scott is more careful about interacting with strangers online, while Roberts uses scrambler software, which ensures that she never uses the same password for more than one online site or service.

For both women’s families, the effects of their encounters with armed police have also lingered. When one day recently Roberts’s husband returned home early from work, the au pair called the police, believing it was an intruder. And Scott is haunted by what happened.

“What if my husband had made a sudden move or resisted in some way? What if my eldest had grabbed the gun instead of gently reaching for it? What if people locally believed that my husband did actually have guns in the house?” she asks. “I don’t think the people making these sorts of hoax calls realise the impact.” 

This article first appeared in the 28 April 2016 issue of the New Statesman, The new fascism