Twitter hackers with ideas for hilarious stunts should get a move on

Twitter is finally on to you.

Last week I wrote about Twitter's upcoming hospitality to targeted advertising, and what this means for its users (almost definitely a dystopian nightmare). But Twitter is strangely inhospitable to advertisers in other ways - making a branded account something of a liability.

Branded accounts only have the same security as the rest of us - just the one username and password. As a result, a growing number of official accounts have fallen victim to hacking. Last week it was Burger King, which got taken over by Anonymous-affiliated hackers. It was soon branded with the Mcdonalds logo and issuing tweets like this:

We just got sold to McDonalds! Look for McDonalds in a hood near you @DFNCTSC

And then earlier this year there was the HMV clusterfuck, courtesy of some employees in the process of being fired. From the official account:

There are over 60 of us being fired at once! Mass execution, of loyal employees who love the brand. #hmvXFactorFiring,

Sorry we've been quiet for so long.Under contract, we've been unable to say a word, or – more importantly – tell the truth.

Just overheard our Marketing Director (he's staying, folks) ask 'How do I shut down Twitter?'

It's also happened, in various ways, to Jeep, NBC News, USA Today and Donald Trump, and all of those incidents were likewise funny. The thing is that official Twitter accounts are nigh on irresistible to hackers. There's something of the getting-down-with-the-kids about branded Twitter accounts, with their ulterior motivated chattiness and their thinly veiled desperation, and it's always tempting to remind them that they're still not really one of us.

So should Twitter be doing more to protect these accounts? At the moment it is running several paid options for advertisers - none of which include the option to up their security. But then why should it offer this? It would be a canny move to introduce it only later in the game, when more hacker attacks have increased the fear, and companies have accumulated more followers, raising the stakes.

The trouble is that at the moment this potential revenue is being siphoned off by third parties like Hootsuite, whose products let you manage your account a little more securely, and which get a boost everytime a company is publicly hacked. Unsurpisingly therefore, last Wednesday Twitter introduced a product facilitating ad promotion through third parties like this. It looks like the start of a move to finally get offical accounts a little safer. But is Twitter too late to the party, or too early? Either way, it's starting to twig, and potential hackers better get a move on with their hilarious stunts, before it's too late.

 
Twitter may be about to clamp down security. Photograph: Getty Images

Martha Gill writes the weekly Irrational Animals column. You can follow her on Twitter here: @Martha_Gill.

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Andy Burnham and Sadiq Khan are both slippery self-mythologisers – so why do we rate one more than the other?

Their obsessions with their childhoods have both become punchlines; but one of these jokes, it feels to me, is told with a lot more affection than the other.

Andy Burnham is a man whose policies and opinions seem to owe more to political expediency than they do to belief. He bangs on to the point of tedium about his own class, background and interests. As a result he’s widely seen as an unprincipled flip-flopper.

Sadiq Khan is a man whose policies and opinions seem to owe more to political expediency than they do to belief. He bangs on to the point of tedium about his own class, background and interests. As a result he’s the hugely popular mayor of London, the voice of those who’d be proud to think of themselves as the metropolitan liberal elite, and is even talked of as a possible future leader of the Labour party.

Oh, and also they were both born in 1970. So that’s a thing they have in common, too.

Why it is this approach to politics should have worked so much better for the mayor of London than the would-be mayor of Manchester is something I’ve been trying to work out for a while. There are definite parallels between Burnham’s attempts to present himself as a normal northern bloke who likes normal things like football, and Sadiq’s endless reminders that he’s a sarf London geezer whose dad drove a bus. They’ve both become punchlines; but one of these jokes, it feels to me, is told with a lot more affection than the other.

And yes, Burnham apparent tendency to switch sides, on everything from NHS privatisation to the 2015 welfare vote to the leadership of Jeremy Corbyn, has given him a reputation for slipperiness. But Sadiq’s core campaign pledge was to freeze London transport fares; everyone said it was nonsense, and true to form it was, and you’d be hard pressed to find an observer who thought this an atypical lapse on the mayor’s part. (Khan, too, has switched sides on the matter of Jeremy Corbyn.)

 And yet, he seems to get away with this, in a way that Burnham doesn’t. His low-level duplicity is factored in, and it’s hard to judge him for it because, well, it’s just what he’s like, isn’t it? For a long time, the Tory leadership’s line on London’s last mayor was “Boris is Boris”, meaning, look, we don’t trust him either, but what you gonna do? Well: Sadiq is Sadiq.

Even the names we refer to them by suggest that one of these two guys is viewed very differently from the other. I’ve instinctively slipped into referring to the mayor of London by his first name: he’s always Sadiq, not Khan, just as his predecessors were Boris and Ken. But, despite Eoin Clarke’s brief attempt to promote his 2015 leadership campaign with a twitter feed called “Labour Andy”, Burnham is still Burnham: formal, not familiar. 

I’ve a few theories to explain all this, though I’ve no idea which is correct. For a while I’ve assumed it’s about sincerity. When Sadiq Khan mentions his dad’s bus for the 257th time in a day, he does it with a wink to the audience, making a crack about the fact he won’t stop going on about it. That way, the message gets through to the punters at home who are only half listening, but the bored lobby hacks who’ve heard this routine two dozen times before feel they’re in the joke.

Burnham, it seems to me, lacks this lightness of touch: when he won’t stop banging on about the fact he grew up in the north, it feels uncomfortably like he means it. And to take yourself seriously in politics is sometimes to invite others to make jokes at your expense.

Then again, perhaps the problem is that Burnham isn’t quite sincere enough. Sadiq Khan genuinely is the son of a bus-driving immigrant: he may keep going on about it, but it is at least true. Burnham’s “just a northern lad” narrative is true, too, but excludes some crucial facts: that he went to Cambridge, and was working in Parliament aged 24. Perhaps that shouldn’t change how we interpret his story; but I fear, nonetheless, it does.

Maybe that’s not it, though: maybe I’m just another London media snob. Because Burnham did grow up at the disadvantaged end of the country, a region where, for too many people, chasing opportunities means leaving. The idea London is a city where the son of a bus driver can become mayor flatters our metropolitan self-image; the idea that a northerner who wants to build a career in politics has to head south at the earliest opportunity does the opposite. 

So if we roll our eyes when Burnham talks about the north, perhaps that reflects badly on us, not him: the opposite of northern chippiness is southern snobbery.

There’s one last possibility for why we may rate Sadiq Khan more highly than Andy Burnham: Sadiq Khan won. We can titter a little at the jokes and the fibs but he is, nonetheless, mayor of London. Andy Burnham is just the bloke who lost two Labour leadership campaigns.

At least – for now. In six weeks time, he’s highly likely to the first mayor of Greater Manchester. Slipperiness is not the worst quality in a mayor; and so much of the job will be about banging the drum for the city, and the region, that Burnham’s tendency to wear his northernness on his sleeve will be a positive boon.

Sadiq Khan’s stature has grown because the fact he became London’s mayor seems to say something, about the kind of city London is and the kind we want it to be. Perhaps, after May, Andy Burnham can do the same for the north – and the north can do the same for Andy Burnham.

Jonn Elledge edits the New Statesman's sister site CityMetric, and writes for the NS about subjects including politics, history and Daniel Hannan. You can find him on Twitter or Facebook.