Blackberry's famous, desperate last stand

Blackberry-worshipper Nicky Woolf is begging RIM not to sound the death knell on the device he loves so much.

Ever watch someone you love slowly go to pieces? It's not a pleasant experience, but it's one that I've been having with Blackberry these last few years.

I love my Blackberry. I use it to write. I write articles on here. I am writing this article on my Blackberry. I write long, rambling emails. I take long, rambling notes on memo-pad. I have long, rambling conversations with friends and family on BBM, that lovely little exclusive club to which only crackberry-addicts can belong. I tweet from my Blackberry. I send more than twenty thousand texts a year. Dear Blackberry: your red flashing light is my comfort in dark places. You are my life.

I don't want gimmicks, and I'm uninterested in bells and whistles. I want a phone that gives me the basics. I communicate with people. The email system on my Blackberry is perfect. I couldn't give less of a crap that your iPhone has a spirit-level app. I already own a spirit-level, somewhere. I have never used it. I rarely browse the web. I do not play games on my phone; I have a console for that. I don't care how angry that makes your birds.

I am a man of simple tastes.

It's not like I haven't tried the alternatives. Last year I bought a Samsung Galaxy, and after the initial rush my relationship with it turned to loathing. Frustrated by how much I had to keep correcting my output on the touch-screen, I tweeted less and was brusque in texting. Sure, I could play Draw Something or Words With Friends, but I never did, because that's not what I want a phone for. I want a phone so I can efficiently and satisfyingly input and output words. That's it. The Galaxy wasn't any good for that.

On top of that, it had a malice I never sensed from a Blackberry phone. I am guilty of anthropomorphic projection here, but I am convinced that phone hated me as much as I hated it. In the end, in a fit of rage, I snapped it in half. The big fragile screen screen cracked like burnt toast. Afterwards, I felt cleansed.

Before you start, ye false-idol-worshipping cultists of iPhone, your beloved sugar-glass monolith is no more user-friendly than my hateful Samsung was. There are whole websites devoted to the hideous travails of your auto-correct. I refuse to take spurious spelling corrections from a gadget with the obstinant self-satisfaction of a traffic warden. Without auto-correct on the other hand, typing is practically impossible for human hands on a touch-screen phone. It's just untenable.

But poor Blackberry has been battered by the economic storm, crushed up against the hulls of bigger companies like Samsung, Google and Apple, sitting lower and lower to the waterline like an old rusting tramp-steamer, all hands to the pumps. Some of its output has been bizarre, and it has driven its customers – even its loyal business base – away. The "Storm" – what was that? A bizarre and ill-fated stab at touch-screen phones that nobody wanted and nobody bought. The "Torch" – as badly made as a Nineties Cadillac, and twice as ugly. Trackballs that got sticky. Keypads that shed keys. Those blackouts that forced us all to go cold-turkey on data for days on end. It's no wonder that today's release is being thought of as the last ditch effort for RIM.

But please. On the day of your famous last stand, I'm begging you. Stick to the fundamentals, and get them right. There are plenty of us who love our Blackberries for what they can do, and don't envy iPhone users their gadgetry one bit. I don't need streaming video, I don't need Spotify, I don't need games. I need a keyboard, a notepad, a solid browser maybe and a decent email system, and I need it to be bug-free and crash as little as possible, if that's not too much to ask. If the X10, the new keyboarded handset you announced today, is the spiritual successor to my little Bold, then I know I will love it.

There are many more like me. Don't let us down.


The Blackberry: in Nicky's eyes, infinitely superior to anything Samsung or Apple try to sell you. Photograph: Getty Images

Nicky Woolf is reporting for the New Statesman from the US. He tweets @NickyWoolf.

Photo: Getty Images
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The buck doesn't stop with Grant Shapps - and probably shouldn't stop with Lord Feldman, either

The question of "who knew what, and when?" shouldn't stop with the Conservative peer.

If Grant Shapps’ enforced resignation as a minister was intended to draw a line under the Mark Clarke affair, it has had the reverse effect. Attention is now shifting to Lord Feldman, who was joint chair during Shapps’  tenure at the top of CCHQ.  It is not just the allegations of sexual harrassment, bullying, and extortion against Mark Clarke, but the question of who knew what, and when.

Although Shapps’ resignation letter says that “the buck” stops with him, his allies are privately furious at his de facto sacking, and they are pointing the finger at Feldman. They point out that not only was Feldman the senior partner on paper, but when the rewards for the unexpected election victory were handed out, it was Feldman who was held up as the key man, while Shapps was given what they see as a relatively lowly position in the Department for International Development.  Yet Feldman is still in post while Shapps was effectively forced out by David Cameron. Once again, says one, “the PM’s mates are protected, the rest of us shafted”.

As Simon Walters reports in this morning’s Mail on Sunday, the focus is turning onto Feldman, while Paul Goodman, the editor of the influential grassroots website ConservativeHome has piled further pressure on the peer by calling for him to go.

But even Feldman’s resignation is unlikely to be the end of the matter. Although the scope of the allegations against Clarke were unknown to many, questions about his behaviour were widespread, and fears about the conduct of elections in the party’s youth wing are also longstanding. Shortly after the 2010 election, Conservative student activists told me they’d cheered when Sadiq Khan defeated Clarke in Tooting, while a group of Conservative staffers were said to be part of the “Six per cent club” – they wanted a swing big enough for a Tory majority, but too small for Clarke to win his seat. The viciousness of Conservative Future’s internal elections is sufficiently well-known, meanwhile, to be a repeated refrain among defenders of the notoriously opaque democratic process in Labour Students, with supporters of a one member one vote system asked if they would risk elections as vicious as those in their Tory equivalent.

Just as it seems unlikely that Feldman remained ignorant of allegations against Clarke if Shapps knew, it feels untenable to argue that Clarke’s defeat could be cheered by both student Conservatives and Tory staffers and the unpleasantness of the party’s internal election sufficiently well-known by its opponents, without coming across the desk of Conservative politicians above even the chair of CCHQ’s paygrade.

Stephen Bush is editor of the Staggers, the New Statesman’s political blog.