The Iron Lady’s lethal legacy

Corby was once a thriving town, but then a Tory government set about “deindustrialising” the steel r

When I was ten years old, my family left a cold, damp prefab in West Fife and moved to Corby, Northamptonshire, where my father quickly found work at what was then the Stewarts & Lloyds steelworks. Because we didn't know any better, we thought - like many other migrant families - that we had finally discovered a home, a place where we could pursue the first glimmers of a confidence and self-respect that others appeared to take for granted.

The steelworks was thriving, and there was plenty of overtime to be had. For a boy of ten, used to the coal bings and rust-coloured burns of Cowdenbeath, the fields and woodland of Kingswood, with its overgrown but stately avenue of copper-barked sequoias, felt like a local version of paradise.

The general opinion, in those days, was that Corby was an eyesore, a dark blot on the English landscape, but those who settled there didn't see it that way. Most of us had come from far worse places and, to the men who produced what many considered to be the best-quality steel tubes in Europe, the works was a source of pride and solidarity.

All of this ended in the early 1980s when the works was closed down. Over a period of a year or so (my father was one of the last to go), thousands of workers were made idle in a town where there had been little investment for decades. Yet it wasn't just the closure that, in a phrase used often by those who lived there, "ripped the heart out of Corby"; it was the tactics used - a process of slow attrition and deception, in which "tubeside" workers were tempted into abandoning their "steelside" colleagues.

The obvious disdain for the community from local and national government did huge damage to Corby's sense of itself. Corby people were proud, bluff, volatile and good-humoured, a mix of Glaswegian, Irish, eastern European and other migrants who had, for the most part, only just begun to believe in the hope of a better life. Now, it seemed, they were being punished for daring to imagine above their station.

Suburban sprawl

Cosmetic efforts followed. In what was touted as a sincere effort to deal with the problem, the Conservatives created a new enterprise zone and, by the early 1990s, Corby had supposedly recovered from the closure. Yet many of the steelmen never worked again, and those who did drifted significantly down the wages ladder. Schools were closed and educational standards fell (according to the 2001 census, Corby had the lowest per-capita degree-level qualifications in England and Wales, and almost 40 per cent of the population had no GCSEs at all). A town that had begun as a trendy architect's cut-rate laboratory had become what the Daily Telegraph called "one of the most malformed places in Britain".

On top of all this, the borough council was forced to fight, but lost, a damaging legal case, in which it was found to have been "extensively negligent in its control and management" of land that it had acquired from British Steel. This led to birth defects in children born in the area, after their mothers inhaled "an atmospheric soup of toxic materials". Suddenly, Corby - supposedly a shining example of Conservative "deindustrialisation" - was being exposed as an environmental, social and human disaster whose ills were caused not by the dark, Satanic mills of the old steelworks, but by human negligence, incompetence and greed.

Deindustrialisation, like development, is what you make of it. It has become clear, over the three decades since the steelworks closed, that deindustrialisation in Corby was never intended to liberate its people from hard labour and pollution. What mattered was the freeing up of land for development and the absorption of EU and other grants for a seemingly more innocent project - suburbanisation.

Like the developers and architects who built Corby New Town in the 1950s and 1960s, the people responsible for that suburbanisation appear not to know or care very much about Corby's history or culture; the point is to develop. Yet, while nobody would argue that sensitive and well-planned development is exactly what brownfield Corby needs, it's the villages and countryside around Corby - that local paradise I so treasured as a child - which are being swallowed up. As Clive Aslet, writing in the Telegraph, said in 2006: "Of all the councils that are doing least to channel development on to brownfield sites, Corby is the worst offender." Now, with an advertising campaign under the slogan More for Your Money, fea-turing the mellifluous voice of Stephen Fry, Corby's developers are hoping to attract residents into the town's formerly green overspill.

A brand new railway station has appeared, with hourly services to St Pancras in London. New shops are springing up. And, according to the website of the local MP Phil Hope: "The impact of investment in recent years has brought about astonishing changes . . . to shops, education, health, transport, housing and sport and culture." Yet what is noticeable about this rosy picture is that there is no mention of local employment, or of Corby's industrial history.

Works of man

All this may sound unduly bleak but, as a former Corbyite, I am saddened by the thought that, over the years, the town has been a test case for all of modern society's ills, from a brutal industrial relations policy, through social neglect and bad planning, to environmental disaster and cynical developers.

Not long before I first arrived, a small boy stepping off a bus one grey morning with a birdcage in one hand and a Children's Classics tale by Hans Christian Andersen in the other, Unesco made a series of recommendations regarding land development, in which it stated: "On account of their beauty and character, the safeguarding of landscapes and sites . . . is necessary to the life of men, for whom they represent a powerful physical, moral and spiritual re­generating influence, while at the same time contributing to the artistic and cultural life of peoples." It went on: "Protection should not be limited to natural landscapes and sites, but should also extend to [those] whose formation is due wholly or in part to the work of man."

I cannot imagine the people who drafted these recommendations wishing to preserve the old Corby steelworks in aspic, but I am certain they would agree that the physical, moral and spiritual welfare of the people who once worked there, and that of the next generation, are not well served by sprawl and suburbanisation. As a child, I loved the green fields and the woods around the New Town, but I also came to see the beauty and character of its industry, as evidenced by the steelworks and by the people who worked there. That beauty, that industrial character, has become deeply unfashionable but, to my mind, we lose it at our peril.

“Astonishing" as developments in Corby may appear to some, all I can see is one more stratum of insulting "development", spread thinly over the buried layers of ore and farmland and toxic waste that went before.

John Burnside is an award-winning poet and author

 

As darkness fell . . .

Margaret Thatcher's election in 1979 proved disastrous for many British workers, as Thatcher's commitments to privatisation, the free market and muzzling the trade unions transformed British industry.

Thatcherite economic policy was most acutely felt in the coal industry, where tens of thousands of jobs were lost as pits were shut down. A decisive moment was Thatcher's appointment of Ian MacGregor as chairman of the National Coal Board in 1983. At British Steel, he had halved the workforce by closing plants and helping thousands to decide on voluntary redundancy.

Thatcher turned to MacGregor to pull the same trick at the National Coal Board. Arthur Scargill, president of the National Union of Mineworkers (NUM), accused him of trying to "destroy the coal mining industry and the NUM". MacGregor replied that he was merely a "plastic surgeon", working "to rebuild damaged features". The surgery involved closing 20 pits that were seen as unprofitable. Meanwhile, Thatcher's government introduced legislation to crush the unions.

The confrontation that followed led to the miners' strike of 1984-85. The industrial action failed to create the kind of blackout that could have swayed the government, and the miners were defeated.

Ian Smith

This article first appeared in the 01 March 2010 issue of the New Statesman, The Dave Ultimatum

Fox via YouTube
Show Hide image

Are smart toys spying on children?

If you thought stepping on a Lego was bad, consider the new ways in which toys can hurt and harm families.

In January 1999, the president of Tiger Electronics, Roger Shiffman, was forced to issue a statement clearing the name of the company’s hottest new toy. “Furby is not a spy,” he announced to the waiting world.

Shiffman was speaking out after America’s National Security Agency (NSA) banned the toy from its premises. The ban was its response to a playground rumour that Furbies could be taught to speak, and therefore could record and repeat human speech. “The NSA did not do their homework,” said Shiffman at the time.

But if America’s security agencies are still in the habit of banning toys that can record, spy, and store private information, then the list of contraband items must be getting exceptionally long. Nearly 18 years after TE were forced to deny Furby’s secret agent credentials, EU and US consumer watchdogs are filing complaints about a number of WiFi and Bluetooth connected interactive toys, also known as smart toys, which have hit the shelves. Equipped with microphones and an internet connection, many have the power to invade both children’s and adults’ private lives.

***

“We wanted a smart toy that could learn and grow with a child,” says JP Benini, the co-founder of the CogniToys “Dino”, an interactive WiFi-enabled plastic dinosaur that can hold conversations with children and answer their questions. Benini and his team won the 2014 Watson Mobile Developer Challenge, allowing them to use the question-answering software IBM Watson to develop the Dino. As such, unlike the “interactive” toys of the Nineties and Noughties, Dino doesn’t simply reiterate a host of pre-recorded stock phrases, but has real, organic conversations. “We grew it from something that was like a Siri for kids to something that was more conversational in nature.”

In order for this to work, Dino has a speaker in one nostril and a microphone in the other, and once a child presses the button on his belly, everything they say is processed by the internet-connected toy. The audio files are turned into statistical data and transcripts, which are then anonymised and encrypted. Most of this data is, in Benini’s words, “tossed out”, but his company, Elemental Path, which owns CogniToys, do store statistical data about a child, which they call “Play Data”. “We keep pieces from the interaction, not the full interaction itself,” he tells me.

“Play Data” are things like a child’s favourite colour or sport, which are used to make a profile of the child. This data is then available for the company to view, use, and pass on to third parties, and for parents to see on a “Parental Panel”. For example, if a child tells Dino their favourite colour is “red”, their mother or father will be able to see this on their app, and Elemental Path will be able to use this information to, Benini says, “make a better toy”.

Currently, the company has no plans to use the data with any external marketers, though it is becoming more and more common for smart toys to store and sell data about how they are played with. “This isn’t meant to be just another monitoring device that's using the information that it gathers to sell it back to its user,” says Benini.

Sometimes, however, Elemental Path does save, store, and use the raw audio files of what a child has said to the toy. “If the Dino is asked a question that it doesn’t know, we take that question and separate it from the actual child that’s asking it and it goes into this giant bucket of unresolved questions and we can analyse that over time,” says Benini. It is worth noting, however, that Amazon reviews of the toy claim it is frequently unable to answer questions, meaning there is potentially an abundance of audio saved, rather than it being an occasional occurrence.

CogniToys have a relatively transparent Privacy Policy on their website, and it is clear that Benini has considered privacy at length. He admits that the company has been back and forth about how much data to store, originally offering parents the opportunity to see full transcripts of what their child had been saying, until many fed back that they found this “creepy”. Dino is not the first smart toy to be criticised in this way.

Hello Barbie is the world’s first interactive Barbie doll, and when it was released by Mattel in 2015, it was met with scorn by parents’ rights groups and privacy campaigners. Like Dino, the doll holds conversations with children and stores data about them which it passes back to the parents, and articles expressing concerns about the toy featured on CNN, the Guardian, and the New York Times. Despite Dino’s similarities, however, Benini’s toy received almost no negative attention, while Hello Barbie won the Campaign for a Commercial-Free Childhood’s prize for worst toy of the year 2015.

“We were lucky with that one,” he says, “Like the whole story of the early bird gets the worm but the second worm doesn’t get eaten. Coming second on all of this allowed us to be prepared to address the privacy concerns in greater depth.”

Nonetheless, Dino is in many ways essentially the same as Hello Barbie. Both toys allow companies and parents to spy on children’s private playtimes, and while the former might seem more troubling, the latter is not without its problems. A feature on the Parental Panel of the Dino also allows parents to see the exact wording of questions children have asked about certain difficult topics, such as sex or bullying. In many ways, this is the modern equivalent of a parent reading their child's diary. 

“Giving parents the opportunity to side-step their basic responsibility of talking to, engaging with, encouraging and reassuring their child is a terrifying glimpse into a society where plastic dinosaurs rule and humans are little more than machines providing the babies for the reptile robots to nurture,” says Renate Samson, the chief executive of privacy campaign group Big Brother Watch. “We are used to technology providing convenience in our lives to the detriment of our privacy, but allowing your child to be taught, consoled and even told to meditate by a WiFi connected talking dinosaur really is a step in the wrong direction.”

***

Toy companies and parents are one thing, however, and to many it might seem trivial for a child’s privacy to be comprised in this way. Yet many smart toys are also vulnerable to hackers, meaning security and privacy are under threat in a much more direct way. Ken Munro, of Pen Test Partners, is an ethical hacker who exposed security flaws in the interactive smart toy “My Friend Cayla” by making her say, among other things, “Calm down or I will kick the shit out of you.”

“We just thought ‘Wow’, the opportunity to get a talking doll to swear was too good,” he says. “It was the kid in me. But there were deeper concerns.”

Munro explains that any device could connect to the doll over Bluetooth, provided it was in range, as the set-up didn’t require a pin or password. He also found issues with the encryption processes used by the company. “You can say anything to a child through the doll because there's no security,” he says. “That means you've got a device that can potentially be used to groom a child and that's really creepy.”

Pen Test Partners tells companies about the flaws they find with their products in a process they call “responsible disclosure”. Most of the time, companies are grateful for the information, and work through ways to fix the problem. Munro feels that Vivid Toy Group, the company behind Cayla, did a “poor job” at fixing the issue. “All they did was put one more step in the process of getting it to swear for us.”

It is one thing for a hacker to speak to a child through a toy and another for them to hear them. Early this year, a hack on baby monitors ignited such concerns. But any toy with speech recognition that is connected to the internet is also vulnerable to being hacked. The data that is stored about how children play with smart toys is also under threat, as Fisher Price found out this year when a security company managed to obtain the names, ages, birthdays, and genders of children who had played with its smart toys. In 2015, VTech also admitted that five million of its customers had their data breached in a hack.

“The idea that your child shares their playtime with a device which could potentially be hacked, leaving your child’s inane or maybe intimate and revealing questions exposed is profoundly worrying,” says Samson. Today, the US Electronic Privacy Information Center (EPIC) said in a statement that smart toys “pose an imminent and immediate threat to the safety and security of children in the United States”. 

Munro says big brands are usually great at tackling these issues, but warns about smaller, cheaper brands who have less to lose than companies like Disney or Fisher Price. “I’m not saying they get it right but if someone does find a problem they’ve got a huge incentive to get it right subsequently,” he says of larger companies. Thankfully, Munro says that he found Dino to be secure. “I would be happy for my kids to play with it,” he says. “We did find a couple of bugs but we had a chat with them and they’re a good bunch. They aren’t perfect but I think they’ve done a hell of a lot of a better job than some other smart toy vendors.”

Benini appears alert to security and the credibility it gives his company. “We took the security very, very seriously,” he says. “We were still building our systems whilst these horror stories were coming about so I already set pipelines and parameters in place. With a lot of devices out there it seems that security takes a backseat to the idea, which is really unfortunate when you’re inviting these devices into your home.”

As well as being wary of smaller brands, Munro advises that parents should look out for Bluetooth toys without a secure pairing process (ie. any device can pair with the toy if near enough), and to think twice about which toys you connect to your WiFi. He also advises to use unique passwords for toys and their corresponding apps.

“You might think ‘It's just a toy, so I can use the same password I put in everything else’ – dog’s name, football club, whatever – but actually if that ever got hacked you’d end up getting all your accounts that use that same password hacked,” he says.

Despite his security advice, Munro describes himself as “on the fence” about internet-connected smart toys as a whole. “Most internet of things devices can be hacked in one way or another,” he says. “I would urge caution.”

***

Is all of this legal? Companies might not be doing enough ethically to protect the privacy of children, but are they acting responsibly within the confines of the law?

Benini explains that Dino complies with the United States Children's Online Privacy Protection Act (COPPA) of which there is no real equivalent in the UK. COPPA says that companies must have parental permission to collect personal information over the internet about children under 13 years of age. “We’ve tried to go above and beyond the original layout of COPPA,” says Benini, when describing CogniToys transparent privacy documents. Parents give their consent for Elemental Path to collect their children’s data when they download the app that pairs with the toy.

Dino bears a striking similarity to Amazon Echo and Google Home, smart speakers that listen out for commands and questions in your home. Everything that is said to Amazon Echo is recorded and sent to the cloud, and an investigation by the Guardian earlier this year discovered that this does not comply with COPPA. We are therefore now in a strange position whereby many internet of things home devices are legally considered a threat to a child’s privacy, whereas toys with the same capabilities are not. This is an issue because many parents may not actually be aware that they are handing over their children’s data when installing a new toy.

As of today, EU consumer rights groups are also launching complaints against certain smart toys, claiming they breach the EU Unfair Contract Terms Directive and the EU Data Protection Directive, as well as potentially the Toy Safety Directive. Though smart toys may be better regulated in Europe, there are no signs that the problem is being tackled in the UK. 

At a time when the UK government are implementing unprecedented measures to survey its citizens on the internet and Jeremy Hunt wants companies to scour teens’ phones for sexts, it seems unlikely that any legislation will be enacted that protects children’s privacy from being violated by toy companies. Indeed, many internet of things companies – including Elemental Path – admit they will hand over your data to government and law enforcement officials when asked.

***

As smart toys develop, the threat they pose to children only becomes greater. The inclusion of sensors and cameras means even more data can be collected about children, and their privacy can and will be compromised in worrying ways.

Companies, hackers, and even parents are denying children their individual right to privacy and private play. “Children need to feel that they can play in their own place,” says Samson. It is worrying to set a precedent where children get used to surveillance early on. All of this is to say nothing of the educational problems of owning a toy that will tell you (rather than teach you) how to spell “space” and figure out “5+8”.

In a 1999 episode of The Simpsons, “Grift of the Magi”, a toy company takes over Springfield Elementary and spies on children in order to create the perfect toy, Funzo. It is designed to destroy all other toys, just in time for Christmas. Many at the time criticised the plot for being absurd. Like the show's prediction of President Trump, however, it seems that we are living in a world where satire slowly becomes reality.

Amelia Tait is a technology and digital culture writer at the New Statesman.