If everything's being automated, let's hope we'll like our robots

The robots may be taking our jobs - even making our coffee - but that doesn't mean we'll be fond of them.

How do you make the inevitable robot uprising easier to stomach? Those thinking we were guaranteed a future of flipping burgers and making coffee for each other will be disheartened to hear that coffee company Briggo has managed to solve the latter of those issues with an autonomous kiosk. Christopher Mims at Quarts explains:

Inside, protected by stainless steel walls and a thicket of patents, there is a secret, proprietary viscera of pipes, storage vessels, heating instruments, robot arms and 250 or so sensors that together do everything a human barista would do if only she had something like perfect self-knowledge. “How is my milk steamer performing? Am I a half-degree off in my brewing temperature? Is my water pressure consistent? Is there any residue buildup on my brewing chamber that might require me to switch to a backup system?”

The Briggo coffee kiosk knows how to make a perfect coffee because it was “trained” by an award-winning barista, Patrick Pierce. He's since left the company, but no matter: as in the techno-utopian Singularity, whose adherents believe that some day we will all upload our brains to computers, once a barista's essence has been captured by Briggo, his human form is just a legacy system.

That last bit will sound familiar to Star Wars fans - Patrick Pierce is Starbucks' Jango Fett, and his wood-panelled Yves Behar-designed clones are the stormtrooper clones of high street coffee. It's not just able to match us, it's able to match the absolute best of us.

It's worth reading Mims' piece in full, as he goes on to explain that Nespresso - that little coffee capsule system - has replaced the coffee machines in many of Europe's Michelin-starred restaurants. Anyone, with minimal training, can make a consistently top-class coffee using those capsule. Why bother training a barista? And, as the Brisso kiosk shows, why even bother hiring a human to put the capsule into the machine?

For those who actually enjoy human interaction at places like coffee shops, this is a sad thing. Robots aren't friends. A designer's basic job is to make things that humans can and want to use, and that's going to start meaning “making robots that we want to interact with”.

To whit, here's a video some researchers at MIT have made demonstrating their idea for a helpful, flying drone that people can call with their smartphones. It's a bit like a tour guide:

Drones, of course, have a terrible reputation, because for every one that is put to good use delivering burritos, there are ones being used to bomb people without warning in places like Pakistan and Yemen. As Dezeen tells it:

Yaniv Jacob Turgeman, research and development lead at Senseable City Lab, said SkyCall was designed to counter the sinister reputation of drones, and show they can be useful. "Our imaginations of flying sentient vehicles are filled with dystopian notions of surveillance and control, but this technology should be tasked with optimism," he told Dezeen.

That optimism comes in the form of a friendly, female - but still distinctly robotic - voice. It's like something from a computer game. Is it particularly reassuring? Not massively. It doesn't give off that trustworthy vibe you'd get from another human, or even a paper map.

Trustworthiness is a theme that's been explored in science fiction for years and years, of course, from Fritz Lang's Metropolis to Will Smith's I, Robot, so it's not surprising to see designers begin to tackle it. You also get the idea of the "uncanny valley" thrown around - if you plot a graph of "human likeness" on the x-axis of a graph and "how real it looks to people" on the y-axis, you get a steady correlation that collapses (into a "valley" shape") just before it reaches actual human likeness. That is, the objects that creep us out the most are the things that look closest to human as possible while just falling short. It's all a way of saying that creating things that look like humans, for situations where we expect humans, is tricky.

Studies that have looked at what kind of human-likeness we want in our robots have given rise to some surprising results. Akanksha Prakash from Georgia Tech carried out one such study, and its results (published earlier this month) show that, often, participants don't actually want to be helped by human-like robots. The more delicate the task - like having help in the bath - the more divisive the opinions on whether something human-like is better.

There's also a generational divide, with younger people not minding things that look like human-robot hybrids around the house, whereas older people prefer the straightforwardly human. There are clearly a lot of psychological factors at work that are going to prove a challenge to designers hoping that their product - whatever it is - becomes a hit.

Perhaps when the robots arrive they'll still have some human-like features, in the same way that some smartphones still use yellow, lined paper to give people a clue that the app they've opened is for making notes - or like wood-panelling on the side of an autonomous coffee kiosk.

You'd rather play with the one on the right, wouldn't you? (Photo: Getty)

Ian Steadman is a staff science and technology writer at the New Statesman. He is on Twitter as @iansteadman.

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How the internet has democratised pornography

With people now free to circumvent the big studios, different bodies, tastes and even pubic hair styles are being represented online.

Our opinions and tastes are influenced by the media we consume: that much is obvious. But although it’s easy to have that conversation if the medium we are discussing is “safe for work”, pornography carries so much stigma that we only engage with it on simple terms. Porn is either “good” or “bad”: a magical tool for ­empowerment or a destructive influence on society. Many “pro-porn” campaigners shy away from nuanced critique, fearing it could lead to censorship. “Anti-porn” campaigners, convinced that porn is harmful by definition, need look no further than the mainstream tube sites – essentially, aggregators of clips from elsewhere – to gather examples that will back them up.

When we talk about the influence of porn, the emphasis is usually on a particular type of video – hardcore sex scenes featuring mostly slim, pubic-hairless women and faceless men: porn made for men about women. This kind of porn is credited with everything from the pornification of pop music to changing what we actually do in bed. Last year the UK government released a policy note that suggested porn was responsible for a rise in the number of young people trying anal sex. Although the original researcher, Cicely Marston, pointed out that there was no clear link between the two, the note prompted a broad debate about the impact of porn. But in doing so, we have already lost – by accepting a definition of “porn” shaped less by our desires than by the dominant players in the industry.

On the day you read this, one single site, PornHub, will get somewhere between four and five million visits from within the UK. Millions more will visit YouPorn, Tube8, Redtube or similar sites. It’s clear that they’re influential. Perhaps less clear is that they are not unbiased aggregators: they don’t just reflect our tastes, they shape what we think and how we live. We can see this even in simple editorial decisions such as categorisation: PornHub offers 14 categories by default, including anal, threesome and milf (“mum I’d like to f***”), and then “For Women” as a separate category. So standard is it for mainstream sites to assume their audience is straight and male that “point of view” porn has become synonymous with “top-down view of a man getting a blow job”. Tropes that have entered everyday life – such as shaved pubic hair – abound here.

Alongside categories and tags, tube sites also decide what you see at the top of their results and on the home page. Hence the videos you see at the top tend towards escalation to get clicks: biggest gang bang ever. Dirtiest slut. Horniest milf. To find porn that doesn’t fit this mould you must go out of your way to search for it. Few people do, of course, so the clickbait gets promoted more frequently, and this in turn shapes what we click on next time. Is it any wonder we’ve ended up with such a narrow definition of porn? In reality, the front page of PornHub reflects our desires about as accurately as the Daily Mail “sidebar of shame” reflects Kim Kardashian.

Perhaps what we need is more competition? All the sites I have mentioned are owned by the same company – MindGeek. Besides porn tube sites, MindGeek has a stake in other adult websites and production companies: Brazzers, Digital Playground, Twistys, PornMD and many more. Even tube sites not owned by MindGeek, such as Xhamster, usually follow the same model: lots of free content, plus algorithms that chase page views aggressively, so tending towards hardcore clickbait.

Because porn is increasingly defined by these sites, steps taken to tackle its spread often end up doing the opposite of what was intended. For instance, the British government’s Digital Economy Bill aims to reduce the influence of porn on young people by forcing porn sites to age-verify users, but will in fact hand more power to large companies. The big players have the resources to implement age verification easily, and even to use legislation as a way to expand further into the market. MindGeek is already developing age-verification software that can be licensed to other websites; so it’s likely that, when the bill’s rules come in, small porn producers will either go out of business or be compelled to license software from the big players.

There are glimmers of hope for the ethical porn consumer. Tube sites may dominate search results, but the internet has also helped revolutionise porn production. Aspiring producers and performers no longer need a contract with a studio – all that’s required is a camera and a platform to distribute their work. That platform might be their own website, a dedicated cam site, or even something as simple as Snapchat.

This democratisation of porn has had positive effects. There’s more diversity of body shape, sexual taste and even pubic hair style on a cam site than on the home page of PornHub. Pleasure takes a more central role, too: one of the most popular “games” on the webcam site Chaturbate is for performers to hook up sex toys to the website, with users paying to try to give them an orgasm. Crucially, without a studio, performers can set their own boundaries.

Kelly Pierce, a performer who now works mostly on cam, told me that one of the main benefits of working independently is a sense of security. “As long as you put time in you know you are going to make money doing it,” she said. “You don’t spend your time searching for shoots, but actually working towards monetary gain.” She also has more freedom in her work: “You have nobody to answer to but yourself, and obviously your fans. Sometimes politics comes into play when you work for others than yourself.”

Cam sites are also big business, and the next logical step in the trickle-down of power is for performers to have their own distribution platforms. Unfortunately, no matter how well-meaning your indie porn project, the “Adult” label makes it most likely you’ll fail. Mainstream payment providers won’t work with adult businesses, and specialist providers take a huge cut of revenue. Major ad networks avoid porn, so the only advertising option is to sign up to an “adult” network, which is probably owned by a large porn company and will fill your site with bouncing-boob gifs and hot milfs “in your area”: exactly the kind of thing you’re trying to fight against. Those who are trying to take on the might of Big Porn need not just to change what we watch, but challenge what we think porn is, too.

The internet has given the porn industry a huge boost – cheaper production and distribution, the potential for more variety, and an influence that it would be ridiculous to ignore. But in our failure properly to analyse the industry, we are accepting a definition of porn that has been handed to us by the dominant players in the market.

Girl on the Net writes one of the UK’s most popular sex blogs: girlonthenet.com

This article first appeared in the 16 February 2017 issue of the New Statesman, The New Times