Reddit matures, and apologises

The site's general manager has apologised for its conduct during the Boston crisis.

Reddit's general manager , Erik Martin, has apologised for the site's role in creating and spreading misinformation related to the Boston Marathon bombings:

Though started with noble intentions, some of the activity on reddit fueled online witch hunts and dangerous speculation which spiraled into very negative consequences for innocent parties. The reddit staff and the millions of people on reddit around the world deeply regret that this happened. We have apologized privately to the family of missing college student Sunil Tripathi, as have various users and moderators. We want to take this opportunity to apologize publicly for the pain they have had to endure. We hope that this painful event will be channeled into something positive and the increased awareness will lead to Sunil's quick and safe return home. We encourage everyone to join and show your support to the Tripathi family and their search.

The apology is interesting, because it reflects how the rest of the world views Reddit far more than how the community views itself. The decentralised nature of the site means that almost everything that Martin is apologising for is actually the fault of its users, rather than the company which runs Reddit and which Martin is in charge of. The subreddit, r/findbostonbombers, was set up by, and moderated by, normal users; it was Reddit's users who posted personal information, and Reddit's users who led the witch hunts. Viewed from that angle, blaming "Reddit" for this tragedy seems like blaming "Twitter" for naming rape victims; a useful shorthand, but not something we'd expect the head of the company to apologise for.

But the Reddit community is still centralised in a way that Twitter isn't, and that has repercussions. Go to the front page of Reddit without being logged-in, and you'll see the same list of content that everyone else will - and the same that many logged-in users see, as well. Hit up Twitter, on the other hand, and the site doesn't show you a thing until you've told it who you want to follow.

In other words, Twitter is a communications medium through and through, but Reddit – while not a publication in a traditional sense – has elements that we recognise from more conventional news sites. That means the site walks a fine line between trying to enable as much freedom for its users as possible, and having to deal with their mistakes as though someone on a salary made them.

Previously, the administration has been pretty unambiguous in declaring that it is not responsible for its users actions, beyond the site's "park rules":

A small number of cases that we, the admins, reserve for stepping in and taking immediate action against posts, subreddits, and users. We don’t like to have to do it, but we’re also responsible for overseeing the park. Internally, we’ve followed the same set of guidelines for a long time, and none of these should be any surprise to anyone…

  1. Don’t spam
  2. Don’t vote cheat (it doesn’t work, anyway)
  3. Don’t post personal information
  4. Don’t post sexually suggestive content featuring minors
  5. Don’t break the site or interfere with normal usage of the site for anyone else

Those rules are not particularly restrictive, and #4 was only strengthened from the incredibly laissez-faire "no child pornography" last February. Beyond that, the admins have tended to stay silent in the face of what would seem to be noteworthy controversies, like the outing of Violentacrez by Gawker's Adrien Chen and the subsequent widespread banning of Gawker media links from the site.

So it would have been easy for Reddit to respond to this latest problem in much the same way. Blame its users, point out that it has rules to prevent the worst of it and that it is deliberately laissez-faire about the rest, and wash its hands of the whole deal.

That it hasn't is a sign of maturity from the administrative team. But it also means that there's going to be a lot more controversies which they'll be expected to have a view on in future, unless the Reddit community matures at the same time. The chances of that happening soon remain slim.

Photograph: Getty Images

Alex Hern is a technology reporter for the Guardian. He was formerly staff writer at the New Statesman. You should follow Alex on Twitter.

Getty/New Statesman
Show Hide image

Pupils need internet classes? Here are 41 lessons they should learn

Forget privacy and security, here's what to do when a black and blue dress looks white and gold. 

It is imperative that children are taught how to survive and thrive on the internet, claims a new House of Lords report. According to the Lords Communication Committee, pupils need to learn how to stay safe, avoid addictive games, and become “digitally literate”.

It’s hard to argue with the report, which is a great step forward in acknowledging that the internet now basically = life. Yet although it is crucial that children learn how to stay private and secure online, there are also some equally crucial and not-at-all-flippant pieces of information that the youth urgently need to know. Here are the first 41 lessons in that curriculum.

  1. To figure out how much to donate towards your mate’s charity half-marathon, half X OR double Y, where X is the amount paid by their mum and Y is the amount donated by your closest rival, Becky
  2. Don’t mention that it’s snowing
  3. If – for some reason – you talk about bombs in a Facebook message, follow this up with “Hi Theresa May” in case Theresa May is looking, and then Theresa May will think you are just joking
  4. If you are on a train and you are annoyed about the train, do not tweet @ the social media manager who runs the account for the train, because they are not, in fact, the train
  5. If a Facebook meme starts “Only 10 per cent of people can get this puzzle right” – know that lies are its captain
  6. It’s not pronounced me-me
  7. Never say me-me nor meem, for they should not be discussed out loud
  8. People can tell if you’ve watched their Instagram stories
  9. People can’t tell if you’ve waded back through their Zante 2008 album and viewed all 108 photos
  10. People can tell if you’ve waded back through their Zante 2008 album and viewed all 108 photos if you accidentally Like one – in this circumstance, burn yourself alive
  11. Jet fuel can melt steel beams
  12. If a dog-walking photo is taken in the woods and no one uploads it; did it even happen?
  13. Google it before you share it
  14. Know that Khloe Kardashian does not look that way because of a FitTea wrap
  15. Do not seek solace in #MondayMotivation – it is a desolate place
  16. Respect JK Rowling
  17. Please read an article before you comment about a point that the article specifically rebutted in great detail in order to prepare for such comments that alas, inevitably came
  18. Don’t be racist, ok?
  19. Never, under any circumstances, wade into the Facebook comment section under an article about Jeremy Corbyn
  20.  If a dress looks white and gold to some people and black and blue to some others, please just go outside
  21. Open 200 tabs until you are crippled with anxiety. Close none of the tabs
  22. Despite the fact it should make you cringe, “smol puppers” is the purest evolution of language. Respect that
  23. Take selfies, no matter what anyone says
  24. Watch Zoella ironically until the lines of irony blur and you realise that the 20 minutes you immerse yourself into her rose-gold life are the only minutes of peace in your agonising day but also, what’s wrong with her pug? I hope her pug is ok
  25. Nazi Furries are a thing. Avoid
  26. Use Facebook’s birthday reminder to remember that people exist and delete them from your Friends list
  27. When a person you deleted from your Friends list inexplicably comes up to you IRL and says “Why?” pretend that your little cousin Jeff got into your account
  28. Don’t let your little cousin Jeff into your account
  29. “Like” the fact your friend got engaged even if you don’t actually like the fact she is reminding you of the gradual ebbing away of your youth
  30. No one cares about your political opinion and if they act like they do then I regret to inform you, they want to have sex with you
  31. Please don’t leave a banterous comment on your local Nando’s Facebook page, for it is not 2009
  32. Accept that the viral Gods choose you, you do not choose them
  33. Joke about your mental health via a relatable meme that is actually an agonising scream into the void
  34. Share texts from your mum and mock them with internet strangers because even though she pushed you out of her vagina and gave up her entire life to help you thrive as a person, she can’t correctly use emojis
  35. Follow DJ Khaled
  36. Decide that “Best wishes” is too blah and “Sincerely” is too formal and instead sign off your important email with “Happy bonfire night”” even though that is not a thing people say
  37. If someone from primary school adds you as Friend in 15 years, accept them but never speak again
  38. The mute button is God’s greatest gift
  39. Do not tell me a clown will kill me after midnight if I don’t like your comment because that is not a promise you can keep
  40. Don’t steal photos of other people’s pets
  41. Accept that incorrect "your"s and "you’re"s are not going anywhere and save yourself the time 

Amelia Tait is a technology and digital culture writer at the New Statesman.