Reddit matures, and apologises

The site's general manager has apologised for its conduct during the Boston crisis.

Reddit's general manager , Erik Martin, has apologised for the site's role in creating and spreading misinformation related to the Boston Marathon bombings:

Though started with noble intentions, some of the activity on reddit fueled online witch hunts and dangerous speculation which spiraled into very negative consequences for innocent parties. The reddit staff and the millions of people on reddit around the world deeply regret that this happened. We have apologized privately to the family of missing college student Sunil Tripathi, as have various users and moderators. We want to take this opportunity to apologize publicly for the pain they have had to endure. We hope that this painful event will be channeled into something positive and the increased awareness will lead to Sunil's quick and safe return home. We encourage everyone to join and show your support to the Tripathi family and their search.

The apology is interesting, because it reflects how the rest of the world views Reddit far more than how the community views itself. The decentralised nature of the site means that almost everything that Martin is apologising for is actually the fault of its users, rather than the company which runs Reddit and which Martin is in charge of. The subreddit, r/findbostonbombers, was set up by, and moderated by, normal users; it was Reddit's users who posted personal information, and Reddit's users who led the witch hunts. Viewed from that angle, blaming "Reddit" for this tragedy seems like blaming "Twitter" for naming rape victims; a useful shorthand, but not something we'd expect the head of the company to apologise for.

But the Reddit community is still centralised in a way that Twitter isn't, and that has repercussions. Go to the front page of Reddit without being logged-in, and you'll see the same list of content that everyone else will - and the same that many logged-in users see, as well. Hit up Twitter, on the other hand, and the site doesn't show you a thing until you've told it who you want to follow.

In other words, Twitter is a communications medium through and through, but Reddit – while not a publication in a traditional sense – has elements that we recognise from more conventional news sites. That means the site walks a fine line between trying to enable as much freedom for its users as possible, and having to deal with their mistakes as though someone on a salary made them.

Previously, the administration has been pretty unambiguous in declaring that it is not responsible for its users actions, beyond the site's "park rules":

A small number of cases that we, the admins, reserve for stepping in and taking immediate action against posts, subreddits, and users. We don’t like to have to do it, but we’re also responsible for overseeing the park. Internally, we’ve followed the same set of guidelines for a long time, and none of these should be any surprise to anyone…

  1. Don’t spam
  2. Don’t vote cheat (it doesn’t work, anyway)
  3. Don’t post personal information
  4. Don’t post sexually suggestive content featuring minors
  5. Don’t break the site or interfere with normal usage of the site for anyone else

Those rules are not particularly restrictive, and #4 was only strengthened from the incredibly laissez-faire "no child pornography" last February. Beyond that, the admins have tended to stay silent in the face of what would seem to be noteworthy controversies, like the outing of Violentacrez by Gawker's Adrien Chen and the subsequent widespread banning of Gawker media links from the site.

So it would have been easy for Reddit to respond to this latest problem in much the same way. Blame its users, point out that it has rules to prevent the worst of it and that it is deliberately laissez-faire about the rest, and wash its hands of the whole deal.

That it hasn't is a sign of maturity from the administrative team. But it also means that there's going to be a lot more controversies which they'll be expected to have a view on in future, unless the Reddit community matures at the same time. The chances of that happening soon remain slim.

Photograph: Getty Images

Alex Hern is a technology reporter for the Guardian. He was formerly staff writer at the New Statesman. You should follow Alex on Twitter.

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Doing a Radiohead: how to disappear online

The band has performed an online Houdini in advance of its ninth album – but it’s harder than it looks. 

At the beginning of May, the band Radiohead’s web presence – well, its Twitter, Facebook, and website, at least – went offline.

Lead singer Thom Yorke has repeatedly criticised streaming, and the future of online music in general, and it's clear that his opinion fed into this month's decision to reject social media in favour of sending individual cards to the band's fans in the post. 

However, it’s also a clever publicity stunt in the run up to the rumoured release of the band's ninth album, since it plays into a growing paranoia around the lives we live online, and quite how permanent they are. In reality, though, Radiohead has done a pretty terrible job of disappearing from the internet. Its Facebook and Twitter accounts still exist, and widely available caching services actually mean you can still see Radiohead.com if you so wish. 

These are the steps you’d need to take to really disappear from the internet (and never be found).

Delete your acccounts

Radiohead may have deleted its posts on Facebook and Twitter, but its accounts – and, therefore user data – still exist on the sites. If this was a serious move away from an online presence, as opposed to a stunt, you’d want to delete your account entirely.

The site justdelete.me rates sites according to how easy they make it to delete your data. If you only hold accounts with “easy” rated sites, like Airbnb, Goodreads and Google, you’ll be able to delete your account through what justdelete.me calls a “simple process”. JustDelete.me also links you directly to the (sometimes difficult-to-find) account deletion pages.

Failing that, delete what you can

If, however, you’re a member of sites that don’t allow you to delete your account like Blogger, Couchsurfing or Wordpress, you may be stuck with your account for good. However, you should at least be able to delete posts and any biographical information on your profile.

If this bothers you, but you want to create an account with these sites, Justdelete.me also offers a “fake identity generator” which spits out fake names and other details to use in the signup process.

Go to Google

Search results are the hardest thing to erase, especially if they’re on sites which published your details without your permission. However, thanks to the European Commission “Right to be forgotten” ruling in 2014, you can now ask that certain search results be deleted using this online form.  

Ditch your smartphone

Smartphones tend to track your location and communicate with app and web servers constantly. For true privacy, you’d want to either disconnect your phone from all accounts (including iCloud or Google) or else get a basic phone which does not connect to the internet.

Give out your passwords

The artist Mark Farid decided in October 2015 to live without a digital footprint until April 2016, but was aghast when he realised quite how often our data is collected by our devices. As a result, he decided to live without bank accounts, use a phone without internet connectivity, and use an unregistered Oyster.

When I saw him speak at an event just before his off-grid experiment was due to begin, he announced that he would also be handing out the passwords to all his online accounts to the public. The kind of “bad data” which randomly hacked accounts would show would actually make him less traceable than a radio silence – a bit like how words written over other words mask them more than simply erasing them or scribbling on them would.

Accept that it probably won’t work

Even if you managed all this, the likelihood is that some of your daily activities would still leave a trace online. Most jobs require internet activity, if not an internet presence. Bank accounts are, let's face it, fairly necessary. And even Radiohead will, I’m willing to bet, reappear on the internet soon after their album arrives.

Barbara Speed is a technology and digital culture writer at the New Statesman and a staff writer at CityMetric.