Reddit matures, and apologises

The site's general manager has apologised for its conduct during the Boston crisis.

Reddit's general manager , Erik Martin, has apologised for the site's role in creating and spreading misinformation related to the Boston Marathon bombings:

Though started with noble intentions, some of the activity on reddit fueled online witch hunts and dangerous speculation which spiraled into very negative consequences for innocent parties. The reddit staff and the millions of people on reddit around the world deeply regret that this happened. We have apologized privately to the family of missing college student Sunil Tripathi, as have various users and moderators. We want to take this opportunity to apologize publicly for the pain they have had to endure. We hope that this painful event will be channeled into something positive and the increased awareness will lead to Sunil's quick and safe return home. We encourage everyone to join and show your support to the Tripathi family and their search.

The apology is interesting, because it reflects how the rest of the world views Reddit far more than how the community views itself. The decentralised nature of the site means that almost everything that Martin is apologising for is actually the fault of its users, rather than the company which runs Reddit and which Martin is in charge of. The subreddit, r/findbostonbombers, was set up by, and moderated by, normal users; it was Reddit's users who posted personal information, and Reddit's users who led the witch hunts. Viewed from that angle, blaming "Reddit" for this tragedy seems like blaming "Twitter" for naming rape victims; a useful shorthand, but not something we'd expect the head of the company to apologise for.

But the Reddit community is still centralised in a way that Twitter isn't, and that has repercussions. Go to the front page of Reddit without being logged-in, and you'll see the same list of content that everyone else will - and the same that many logged-in users see, as well. Hit up Twitter, on the other hand, and the site doesn't show you a thing until you've told it who you want to follow.

In other words, Twitter is a communications medium through and through, but Reddit – while not a publication in a traditional sense – has elements that we recognise from more conventional news sites. That means the site walks a fine line between trying to enable as much freedom for its users as possible, and having to deal with their mistakes as though someone on a salary made them.

Previously, the administration has been pretty unambiguous in declaring that it is not responsible for its users actions, beyond the site's "park rules":

A small number of cases that we, the admins, reserve for stepping in and taking immediate action against posts, subreddits, and users. We don’t like to have to do it, but we’re also responsible for overseeing the park. Internally, we’ve followed the same set of guidelines for a long time, and none of these should be any surprise to anyone…

  1. Don’t spam
  2. Don’t vote cheat (it doesn’t work, anyway)
  3. Don’t post personal information
  4. Don’t post sexually suggestive content featuring minors
  5. Don’t break the site or interfere with normal usage of the site for anyone else

Those rules are not particularly restrictive, and #4 was only strengthened from the incredibly laissez-faire "no child pornography" last February. Beyond that, the admins have tended to stay silent in the face of what would seem to be noteworthy controversies, like the outing of Violentacrez by Gawker's Adrien Chen and the subsequent widespread banning of Gawker media links from the site.

So it would have been easy for Reddit to respond to this latest problem in much the same way. Blame its users, point out that it has rules to prevent the worst of it and that it is deliberately laissez-faire about the rest, and wash its hands of the whole deal.

That it hasn't is a sign of maturity from the administrative team. But it also means that there's going to be a lot more controversies which they'll be expected to have a view on in future, unless the Reddit community matures at the same time. The chances of that happening soon remain slim.

Photograph: Getty Images

Alex Hern is a technology reporter for the Guardian. He was formerly staff writer at the New Statesman. You should follow Alex on Twitter.

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Anita Sarkeesian: “I don’t like the words ‘troll’ and ‘bully’”

The media critic and GamerGate target tells the Guardian that online harassers need a rebrand.

Anita Sarkeesian has been under attack for an entire year. She has received bomb threats, rape threats, gun threats, and threats that events she was due to speak at would be attacked. Her home address was circulated in online gaming communities. Her crime? She started a Kickstarter campaign for her YouTube channel, Feminist Frequency, to fund a series called “Tropes vs Women in Video Games”, which catalogues the sexist stereotypes and attitudes in gaming. 

So overall, it's pretty unsurprising that Sarkeesian doesn't call her attackers "trolls" or "bullies", with their comfy associations of schoolyards and fairytale bridges. 

Speaking in an interview with Jessica Valenti, published in the Guardian this weekend, Sarkeesian explains her reasoning:

“I don’t like the words ‘troll’ and ‘bully’ – it feels too childish. This is harassment and abuse."

She also implies that these words tie into a delusion entertained by some of the men themselves – that the abuse is just a bit of fun. Yet whatever the intent, Sarkeesian argues, “it still perpetuates all of the harmful myths attached to that language and those words”.

The interview also covers GamerGate controversy as a whole and Sarkeesian’s rise to prominence as someone willing to speak publicly about the abuse she has receved. As she points out, however,

“There are a lot of people who are being targeted who don’t get the attention I do. Women of colour and trans women, in particular, are not getting media attention and not getting the support they need.”

Barbara Speed is a technology and digital culture writer at the New Statesman and a staff writer at CityMetric.