When oil mixes with water: hydraulic drilling for fossil fuels is both opening up and changing the landscape around the world. Photograph: Enrique Marcarian/Reuters
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Fracking: the new gold rush

Can shale gas and fracking solve our energy crisis?

It’s a cold but sunny January day in Brighton, and Anna Dart looks like death. Equipped with a black shroud, white skull face and tinfoil scythe, she is leading the Sussex Extreme Energy Resistance protest outside HSBC in North Street. HSBC provides banking services to the “greedy corporate” entity (Dart’s words) Cuadrilla; in pursuit of Mammon, this energy firm is going to poison the water and our food, Dart says. To reinforce the point, her fellow protesters are dressed in toxic hazard suits and are handing out leaflets that warn of the “devastating” impact Cuadrilla’s fracking will have on England. Fracking is the process by which hydraulic fracturing of shale rock produces gas and oil.

Fracking is the new GM. As with genetic modification of crops, the issues are so complex that people are generally going with their gut. And their gut tells them that it’s a bad idea to break up the ground beneath our feet just so that we can get at more gas for generating electricity.

In case you needed more proof that Cuad - rilla is an evil empire, consider this. Less than a week after the Brighton protest, at a fracking site in Lancashire, Francis Egan tried to steal my pencil. Egan, Cuadrilla’s chief executive, wanted to draw me a graph of how the amount of gas that comes out of a well varies over time. I lent him the pencil, and a piece of paper. When we finished talking, he tucked the pencil – my best pencil, I might add – into his organiser. Not content with a plan to set Lancashire on fire with its own gas, not content to bring earthquake-related misery to Britain, the company has appointed a stationery thief as its CEO.

“I’m going to use that,” I tell him. “I’m going to tell the world you stole my pencil.”

Simon, the PR man, looks slightly worried. I can’t trust Simon either. I had coffee with three local activists earlier. Not only did they give a pantomime hiss when I said I was going to meet Egan, they said that PPS Group, the firm in charge of Cuadrilla’s PR (strap - line: “working in the tougher areas of communication”), has a history of dubious behaviour. When it comes to fracking, rumour, half-truth and paranoia are rife.

The devil wears Camper. To match the casual shoes, Egan is in blue jeans, a dark crewneck top and a black leather jacket. Inside the blue “meeting room” Portakabin at the Anna’s Road drilling site just outside Lytham, it is casual Friday. As he talks, he tugs frustratedly at his curly white hair. “All your questions have been about problems,” he says, putting down his Morrisons egg and cress sandwich and rocking back in his chair. “Not one has been about how we can make the most out of this.”

“This” is the shale gas bonanza. In September 2011, Cuadrilla announced that there is 200 trillion cubic feet of shale gas trapped in the UK’s Bowland Shale, kilometres beneath the surface of Lancashire, just waiting to be brought to the surface and burned. The Department of Energy and Climate Change (DECC) asked its rock scientists – the British Geological Survey (BGS) – to rush out an independent estimate. The BGS said there was perhaps five or six trillion cubic feet.

The BGS has since revised its “back of a fag packet” calculations (in the words of Professor Michael Stephenson, head of energy services at the BGS) and DECC is about to release a fresh estimate. Stephenson won’t tell me what it is, and Egan doesn’t know. “I suspect it’s going to be higher than 200 trillion cubic feet,” Egan says. “I’m fairly confident our number was conservative.”

As it turns out, Egan might be right. In early February the Times reported that it had seen leaked figures from the BGS: the new estimate is reportedly between 1,300 and 1,700 trillion cubic feet. That’s a lot of gas, even assuming (as the BGS does) that we’ll get only 10 per cent of it out of the ground. By way of comparison, the world’s largest oilfield, the South Pars/North Dome field beneath Iran and Qatar, contains 1,235 trillion cubic feet of gas. Currently, North Sea production is at roughly 1.3 trillion cubic feet per year, so the Bowland Shale could possibly see us through the next century.

So, what are we going to do with it? One argument is that we should leave it in the ground for the climate’s sake. We are supposed to be weaning ourselves off fossil fuels. But let’s face it, no one is building nuclear reactors, nor has there been sufficient investment in green technologies to allow them to take the strain. It’s inevitable that we are going to keep burning gas for the foreseeable future. At least gas is cleaner than coal. And given that we import 1.8 trillion cubic feet of gas a year, often from autocratic states, if we’ve got our own, why not burn it?

We have only to look across the Atlantic to see the benefits. Gas from geological deposits of shale has revolutionised the US energy market. An abundance of shale gas has turned the US from a gas-importing nation into one that could soon be exporting the stuff. That’s partly because there is so much of it that the price has dropped through the floor; it’s becoming hard to make a profit as a fracking company just in the US.

The hub for this 21st-century gold rush is Texas, where a deposit known as the Barnett Shale could yield landowners as much as 30 trillion cubic feet of gas. “The Barnett Shale is pretty much the same as what we have in the north of England,” Stephenson says. “It’s the same age, and the same kind of rock.”

So, the theory goes, it probably has a lot of gas in it. Not that it’s straightforward to get at. The gas is trapped within the structure of the rocks at depths of up to five kilometres. You can drill down to the shale to open up a pipeline, but it’s not like opening a bottle of fizzy drink; the methane doesn’t suddenly flood upwards. That’s why you have to frack.

Fracking involves pumping a drill hole full of “fracturing fluid”, a mix of water, sand and chemicals that breaks up the rock to release gas. The gas flows into the pipe bore and rises to the surface, where it is collected into onsite tanks. Inevitably, it’s not that simple. You might have some gas, but you’ve also got millions of gallons of contaminated water coming up with it. When the Environment Agency analysed the “flowback” from one of Cuadrilla’s wells, it compared the contamination with permissible contamination levels of water from the mains. Arsenic was up to 20 times over the limit. There was 90 times the acceptable level of radioactive materials, 1,438 times the permissible lead levels and 2,297 times as much bromide as is allowed.

“It’s non-hazardous,” Egan says, straightfaced. “It’s not going to be a danger to anyone’s health.” He is pulling at those curls again. To be fair, that’s the Environment Agency’s assessment, too, because they classify flowback not as mains water, but as industrial waste. And compared to some industrial waste it is non-hazardous.

“The flowback is toxic; there’s no doubting that,” says Joseph Dutton, an energy policy researcher at the University of Leicester. “But then so is raw sewage. So is wastewater from food processing plants. The fact is, the technology exists to handle and clean it.”

It’s contradictions such as “non-hazardous” toxic waste that have created such a furore around fracking. Most of us live as if the gas we burn for electricity, heating and hot water comes from the fossil-fuel fairy. We don’t want to be confronted with the unsavoury facts about how it is produced. But we live in a new era: this extraction, if allowed, is going to take place in this country.

The Anna’s Road site lies a kilometre from one of Lytham’s largest housing estates. Ignoring the complexities and contradictions of our fossil-fuel addiction is a luxury that the residents of Lancashire no longer have. Their first concern is the ground beneath their feet. On 1 April 2011, Cuadrilla’s fracking operation caused an earthquake in the Blackpool area. Cuadrilla prefers the term “seismic event”, but let’s not argue over words just now. There was a second, smaller quake on 27 May. The BGS performed a study and said the epicentres were 500 metres from Cuadrilla’s Preese Hall well at Weeton, just outside Blackpool. Cuadrilla eventually conceded that the events were probably caused by its fracking and downed tools while the government commissioned a report into the risks.

The quakes were tiny: magnitude 2.3 and 1.5. “There have been several quakes bigger than that since – and no one reported them,” says Richard Davies of Durham University’s Energy Institute. Unless you live in Leicestershire, for instance, you probably don’t know that the Loughborough area has already suffered three similar quakes this year, with crockery-rattling magnitudes 2.4, 1.5 and 2.9. These were naturally occurring seismic events, probably caused by ground shifting around the county’s warren of mines.

“If we wanted to stop fracking on the basis of seismicity, we’d have to stop a lot of other things, too,” Davies says. “Mining and drawing geothermal energy, for instance. Compared with everything else, seismicity is fairly unimportant in fracking.”

Egan is realistic. He has finished his sandwich and has moved on to a tub of ready-cut melon. He peels back the film, stabs a piece – rather malevolently – and thrusts it into his mouth. “The seismic thing is a useful stick to beat the industry with,” he says. “It’s important that it doesn’t happen again.”

This makes a pleasing, if ironic, contrast with the local activists’ viewpoint. Pam is almost praying for another earthquake. “If it happens again it’ll be all over for Cuadrilla,” she says. There’s a lot of spark to Residents Action on Fylde Fracking (RAFF). Though all the RAFF committee members are retired, there is no lack of fight. “We’re so up for this,” says Ian, sipping a latte. Pam tells me about their exploits in lobbying the county council and organising packed information evenings at local village halls. Ian interrupts the flow of fighting talk to comment on the coffee shop’s background music. “Ooh, Chet Baker,” he says. “I love this.” So does Pam; she has the album, she says. I’m having coffee with the activist wing of Saga.

They’ve been dismissed as “nimby bumpties”, the “aboriginals of Lancashire” and “crazy tree-huggers”, but they are not cowed by the name-calling. They see themselves as well-informed citizens exercising their democratic right to question the actions of their local representatives. And they get results. Through their efforts (and, they would politely insist, the effort of many others), Lancashire County Council has told the government it wants “industry-specific regulation” of fracking, with frequent on-site inspections, rigorously enforced regulations and “considerable sanctions” for any breach of the rules. “We consider that a triumph,” Ian says.

So they should: the UK Energy Research Centre says there is “fierce public opposition” to fracking. Egan denies this; most people, he says, haven’t made up their mind. That may be because, for most people, it doesn’t matter what they think. For the people of Lancashire, though, it most certainly does.

Lancashire is sitting on what Egan calls “one of the largest gas discoveries ever made anywhere”. It is at this point that he starts telling me off for focusing on the negatives of getting gas out of the ground. So I ask him what’s in it for the people of Lancashire. His reply is a simple “Jobs, I hope”, and hardly rings with confidence. Especially given the wording of some of Cuadrilla’s planning applications: “Locally, the benefits of such a hydrocarbon exploration project are small.” Should the exploration be successful, “the employment of a small number of local people, depending upon the size of production operation, may result”.

“I don’t agree with that,” he says. The CEO is six months in post and clearly thinks he knows better than the people who drew up the firm’s planning applications. Egan notes my surprise and embarks on a motivational lecture. “I think Lancashire needs to be much more proactive,” he says. In his view, it’s not Cuadrilla’s job to make this work for Lanca - shire. “This isn’t Cuadrilla’s gas. This is the country’s gas. UK plc and Lancashire plc should be looking at this and saying, ‘How do we make the most out of this resource?’ Not: ‘Is Cuadrilla going to create jobs for us?’

“This is an opportunity for Lancashire. We can facilitate it. It needs some kind of co-ordination or drive, but if you look at Aberdeen or Houston, it isn’t, ‘What is this they’re doing to us?’”

Calming down a little, Egan explains that, if they want them, the people of Lancashire can have jobs as plumbers, electricians, engineers, accountants, architects and truck drivers. “Drilling is just high-class labouring,” he says, waving at the world outside the Portakabin. “These are basically construction sites.” Indeed. And, as with construction sites, things sometimes go wrong. My tour ends with us standing on a squash-court-sized bed of concrete in front of a neat, round, waterfilled hole. “This is where we’re going to drill next,” says Bob, the site manager. I casually point to the capped-off hole next to it.

“Is that the hole where you lost some stuff?” I ask. Bob nods. There is the briefest of pained winces as he remembers the equipment that dropped off the drilling rig. They could have carried on, he reckons, but the orders from on high were to fill and close the hole.

So far, Cuadrilla has drilled four holes in Lancashire and abandoned two. The other abandoned hole is at Preese Hall, where the “seismic event” deformed the well’s concrete casing. Though it didn’t break, and Cuadrilla re-cemented the deformed section, this is the nightmare scenario – a well that breaks, leaving fracking fluid or methane to find its way into aquifers and, eventually, the food chain. In the United States, there are claims that fracking has caused methane to leak into the water supply: the internet is awash with footage of people igniting their tap water with a cigarette lighter. The Fylde coast depends on tourism and agriculture, and the local people are justifiably concerned that their land and water sources remain uncontaminated. They want the government to protect them. So far, however, the government is not on their side.

In all the furore over fracking, the UK government might just be the least rational, most entrenched activist of all. It has chained itself to the idea that fracking is a route to lower gas prices. The Prime Minister, the Chancellor and the Tory energy minister John Hayes have all talked of shale gas reducing household energy bills. Matt Ridley, the techno-optimist scientist and author, and Lord Browne, the former chairman of BP and the Cabinet Office lead non-executive (who coincidentally is also the chair of directors of Cuadrilla), have made similar claims. The only dissenting voice in the government comes from Ed Davey, the Liberal Democrat Energy Secretary, who has made more effort than most to keep the enthusiasm under control.

This notion seems to have arisen from a naive application of US shale gas economics to the UK. UK shale gas will be sold into a gas market that is connected to the European market and the one for liquefied natural gas coming out of Africa. “It’s going to be a drop in a bucket,” says Jim Watson, director of research at the UK Energy Research Centre. “You’d have to discover huge amounts to have an effect on the global price.” That’s because, in order to get the best price for it, the gas goes into the central pool rather than being piped straight into a power station.

Cuadrilla reckons that its shale gas could “eventually” meet a quarter of UK demand – because it doesn’t know when production will start, or how it will scale up, it’s impossible to be more specific – but admits that’s not going to make a big difference.

“I don’t think we ever said it would be enough to change the gas price,” Egan says. In many ways, it doesn’t matter. The message is out there: cheaper gas through fracking is already a familiar energy trope that will help win public support.

The other issue is regulation. Having commissioned the Royal Society and the Royal Academy of Engineering to compile a report on the risks of fracking, the government chose to ignore the main call from these bodies: for strong regulation before fracking proceeds.

The UK’s oil and gas regulations are not sufficient to cover fracking operations and there is little to no inspection regime in place. Residents Action on Fylde Fracking made a Freedom of Information request to the Health and Safety Executive in June last year and discovered that it had made just two visits to inspect Cuadrilla’s sites. Mark Miller, who directs the company’s operations in Lanca - shire, told the group that the HSE was inspecting for worker safety only – that hard hats and high-vis vests were worn; well integrity was not on the agenda.

“No one has ever checked the cement bonds of any of the four wells,” Pam says.

This comes as no surprise to Dutton. The Royal Society report highlighted well integ - rity as the most likely point of failure and recommended that the inspection regime for checking the wells be made the “highest priority”. But, Dutton says, DECC and HSE simply don’t have the resources to develop and implement a regulatory framework. “For me, that’s exactly what the environmental groups should be going on about,” he says.

Perhaps the most astonishing aspect of UK fracking is that so many educated people think the safety issues will take care of themselves. “We’ve got such good regulation in this country; it’s pretty unlikely we’d have a problem,” Stephenson says. The Commons select committee on climate change, which the Tory MP Tim Yeo chairs, shares his confidence. “We believe it is possible to construct a regulatory framework which will make fracking environmentally safe,” Yeo told me. “We’re quite good at that in this country.”

This national pride in Great British Regulation would be a lot easier to swallow if it wasn’t being raised at a time when we’ve discovered that up to 1,200 people may have been killed at the Stafford Hospital, and that thousands of supermarket beef dishes are composed largely of horse meat.

The age of austerity has cut the funding of supervisory bodies to the bone – bad news for those concerned about fracking regulation. The HSE’s inspectors for gas and oil installations are set up for the offshore industry and are based in Scotland, and have no funding or expertise to carry out onshore inspections. “They told me they don’t have the petrol money for making random visits to Lancashire,” says Mike Hill, a chartered engineer and Lytham resident who has spent years working in the oil and gas industry. “If you know no one is checking – and with fracking we do know no one is checking – the temptation to cut costs is too big to resist.”

Hill has delivered talks at academic conferences on shale gas, and he also advises Pam, Ian and Anna. He refuses to join RAFF – he’s not anti-fracking, he says, just pro-regulation. Of course the industry cuts corners where it can, he tells me. It’s not evil, exactly; it’s just that the safest way of doing things sometimes costs more money than companies with profit-hungry shareholders are willing to spend – especially when there’s no risk of being found out.

Francis Egan assures me that Cuadrilla has nothing to hide and no interest in cutting corners. “The HSE can come any time they like,” he says. “All that stuff you read about? We’re not doing any of it.” Cuadrilla will get one of its fracking sites up and running and people will finally see the truth, he reckons. “They’ll say, ‘Oh, that’s what it looks like,’ and over time it will just become accepted.” He is convinced that fracking is seen as a danger because it’s new; that’s why coal is more accepted, even though it’s dirtier. It’s better the devil you know.

Michael Brooks is the author of “The Secret Anarchy of Science” (Profile Books, £8.99)

Update: 26 March. An earlier version of this piece stated that Mike Hill was retained as a technical advisor by Lancashire County Council. In fact, he acted as a "technical advisor" (unpaid) to the Fylde Council Task and Finish Group, who were looking into Cuadrilla's activities. He is no longer in that role.

Michael Brooks holds a PhD in quantum physics. He writes a weekly science column for the New Statesman, and his most recent book is At the Edge of Uncertainty: 11 Discoveries Taking Science by Surprise.

NEAL FOX FOR NEW STATESMAN
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They know where you live

Imagine your house being raided by armed police. That’s what happened to Mumsnet’s Justine Roberts after she fell victim to an internet hoaxer.

At around midnight on Tuesday 11 August 2015, a man dialled 999 to report a murder. A woman had been killed in her London home, he said, before hanging up without offering his name. A second call followed. This time, the man claimed to be the killer. He told the operator that he had now taken the woman’s children hostage at the Islington address. They were locked with him inside a room in the house, he said. The police responded with reassuring speed. Fifteen minutes later, eight officers, five of them armed with automatic weapons, accompanied by saliva-flecked dogs, arrived at the scene and took up position in neighbouring front gardens. When one officer banged on the front door of the house, the team was greeted, moments later, not by a masked murderer but by a blinking and bewildered au pair.

Justine Roberts, the woman whom the caller claimed to have killed, was in fact nearly 2,000 kilometres away – in Italy, holidaying with her husband and children. After explaining this to the police, the au pair called Roberts, who assumed that the incident was an unfortunate misunderstanding, one that could be unpicked after the vacation. It was no mistake. Roberts had been the victim of “swatting”, the term given to a false emergency call designed to bait an armed unit of police officers to storm someone’s home. It wasn’t until a few days later, as the family was preparing to return to London, that Roberts discovered that she had been the target of a planned and sustained attack, not only on her household, but also on her business.

Roberts is the founder of Mumsnet, the popular British internet discussion forum on which parents share advice and information. A few days before the swatting incident, members of 8chan, a chat room that prides itself on being an open, anonymous platform for free speech, no matter how distasteful, had registered accounts on Mums­net with the aim of trolling people there. When legitimate Mumsnet users identified and then ridiculed the trolls, some retreated to 8chan to plot more serious vengeance in a thread that the police later discovered. Roberts wasn’t involved in the online skirmish but, as the public face of the site, she was chosen as the first target.

After the initial armed response, Roberts’s perception was that the police were unconcerned about the swatting attack. “We were told that there was no victim, so there was not much that could be done,” she told me. The hoax caller, however, was not finished. In the days after the incident, there was chatter on Mumsnet and Twitter about what had happened. A Mumsnet user whom I will call Jo Scott – she requested anonymity for her own safety – exchanged heated messages with a hacker who claimed responsibility for the 999 call.

“It descended into jokes and silliness, like many things do,” Scott said. “I didn’t take it seriously when the hacker said he had big surprises in store.” She doesn’t believe that what happened next was personal. “I think I was just easy to find.”

A few days after police were called to Roberts’s home, Scott was in her bedroom while her husband was sitting downstairs playing video games. At 11pm, she heard a noise outside. “I looked out of the window and saw blue flashing lights in the street,” she recalled. “I could hear shouting but I didn’t pay it much notice.” Then she heard her husband open the front door. Police rushed into the house. An armed officer shouted upstairs, asking Scott if she was hurt. When she replied that she was fine, he told her to fetch her two young children: he needed to see them. Scott shook her sons awake, explaining, so as not to alarm them, that the police had come to show the boys their cars. As the three of them went downstairs, the officers swept up through the house, repeatedly asking if there were any weapons on the property.

“I was beyond confused by this point,” Scott said. “Everyone was carrying a gun. They had little cutaway bits so you could see the bullets. My eldest asked one of the officers if he could have a go on his gun and went to touch it.”

As Scott sat with an officer downstairs, she asked what had happened to her husband. “I later found out that the noises I’d heard were the police calling for him to come outside,” she said. “He dropped the PlayStation controller as he left the room. It was only later that we realised it’s a good job he did: in the dark, the controller might have looked like a weapon.”

Outside, Scott’s husband had been surrounded and arrested. Other police ­officers were on the lookout in the front gardens of nearby properties, having warned the couple’s neighbours to stay indoors, away from their windows. “One of the officers said it was beginning to look like a hoax,” Scott said. “Then he mentioned swatting. As soon as he said that word, I twigged that I’d seen the term that day on Twitter in relation to the Mumsnet hack.”

***

The term “swatting” has been used by the FBI since 2008. “Swat” is an acronym of “Special Weapons and Tactics”, the American police squads routinely called to intervene in hostage situations. It is, in a sense, a weaponised version of a phoney order of pizza, delivered as a prank to a friend’s home, albeit one that carries the possibility of grave injury at the hands of police. For perpetrators, the appeal is the ease with which the hoax can be set in motion and the severity of the results. With a single, possibly untraceable phone call, dialled from anywhere in the world, it is possible to send an armed unit to any address, be it the home of a high-profile actor whom you want to prank or that of someone you want to scare.

In America, where swatting originated, the practice has become so widespread – targets have included Tom Cruise, Taylor Swift, Clint Eastwood and the Californian congressman Ted Lieu – that it is now classed as an act of domestic terrorism. In the UK, where Justine Roberts’s was one of the first recorded cases, swatting is classed as harassment, though that may change if these and other forms of internet vigilante attacks, such as doxxing, become increasingly commonplace.

Doxxing involves the publication of someone’s personal details – usually their home address, phone numbers, bank details and, in some cases, email address – on the internet. It is often the prelude to swatting: after all, the perpetrator of a hoax cannot direct the police to the target’s home address until this is known. (During the week of the Mumsnet attacks, one of the perpetrators attempted to locate another target using their computer’s IP address, which can identify where a person is connected to the internet, often with alarming precision. Their calculation, however, was slightly out; police were called to a neighbour’s address.)

Though doxxing has a less dramatic outcome than swatting, the psychological effects can be just as severe. For victims – usually people who are active on the internet and who have outspoken opinions or who, in the eyes of an internet mob, have committed some kind of transgression – the mere threat of having their personal information made available on the web can cause lasting trauma. A Canadian software developer whose home address, bank details, social security number and email history were published online in 2014 told me that he now keeps an axe by his front door. “I still don’t feel safe here,” he said. “It’s terrifying.”

Christos Reid, a social media manager for a software company, was doxxed last year. Reid’s information came from a website he had registered seven years earlier. “I woke up one morning to find a tweet announcing my personal details,” he told me. When he asked the Twitter account holder to take down the address, he was told to commit suicide. Reid said he was “OK for about half an hour”; but then, after he went out, he broke down in the street. “I’ve become more paranoid,” he said. He no longer gives out business cards with personal information.

Reid lives in London, but at the time of the doxx he was attending an event in Nottingham, home to the British police’s largest cybercrime division. He was impressed with the police response, even though they told him that they had not heard of the term “doxxing” before. “I was interviewed by two separate people about my experiences who then compiled everything into a case file and transferred it to the Met. When I arrived home, an officer visited me to discuss what happened and my options.”

The policeman explained harassment law to Reid, and offered advice on how to improve security at his flat and what to do if someone hostile turned up at the address. Reid shouldered the repercussions of what had happened alone; no suspects were identified. A spokesperson for the Metropolitan Police similarly said that although detectives from Islington CID have investigated the swatting attacks made on Roberts and Scott, no suspects have been identified “at this time”, even as “inquiries continue”.

Doxxing may seem to be a mild form of harassment but it carries with it an implicit threat of impending violence; the worrying message is: “We know where you live.” Unlike swatting, which is always malicious, doxxing is sometimes viewed by its perpetrators as virtuous. In November 2014, hackers claiming to be aligned with the internet group Anonymous published personal information allegedly belonging to a Ku Klux Klan member from Missouri. The hackers said that their action was a response to the KKK’s threat to use lethal force against demonstrators in the city of Ferguson, Missouri, protesting against the killing of the unarmed black teenager Michael Brown by a white police officer. In January 2015 hackers claiming to be from Isis took over US Central Command’s Twitter account and posted information about senior military officers, including phone numbers and email addresses. In each case, those carrying out the doxxing believed, however mistakenly, in the virtue of their actions and hoped that the information could be used to bring punishment or ruin to the subject.

The term “doxxing” may be new but the practice is an old one. The Hollywood blacklist revealed the political beliefs and associations of actors and directors in the late 1940s as a way to invite shame, deny employment and dissuade others from following their example. “But it has become a lot easier to find people’s private details with the help of the internet,” Jeroen Vader told me. Vader owns Pastebin, a website that allows users to upload and distribute text documents, and where much of the personal data is anonymously uploaded and shared. “People post their private information on social networks,” he said. “A lot of people aren’t aware that their information is so easily available to others.”

In Justine Roberts’s case, the perpetrator may not even have needed to look at social networks to mine her personal information. “If you’re on the electoral roll, you’re easy to find,” she said. “There’s not much you can do to stop people getting hold of your data one way or another, whether it’s for nefarious reasons or simply to better advertise to you. We live in a world that is constantly trying to gather more information about us.”

Jeroen Vader said he has noticed an “upward trend” in the number of doxxing posts uploaded to Pastebin in recent months, but insisted that when someone uses the site’s abuse report system these offending posts are removed immediately.

Across social media companies, action is more often reactive than proactive. Victoria Taylor, a former director at Reddit, one of the largest community-driven websites in the world, said that the rule against publishing other users’ personal information has been “consistently one of the site’s most basic policies” and that “any violation of this rule is taken extremely seriously by the team and community”. Still, she was only able to recommend that victims of doxxing send a message to the site’s administrators. Similarly, when asked what a person can do to remove personal details that have been published without permission, a Twitter spokesperson said: “Use our help form.”

The spokesperson added: “There has def­initely been an overall increase in doxxing since 2006, both on Twitter and on the internet more generally.” She attributed this rise to the emergence of search engines such as Intelius and Spokeo, services designed to locate personal information.

***

The surge in the number of dox­xing and swatting attacks is in part a result of the current lack of legal protection for victims. Confusion regarding the law on doxxing is pervasive; the term is even not mentioned in either US or European law. In a tutorial posted on Facebook in 2013, the writer claims: “Doxxing isn’t illegal as all the information you have obtained is public,” and adds: “But posting of the doxx might get you in a little trouble.”

Phil Lee, a partner in the privacy, security and information department of Fieldfisher based at the law firm’s office in Silicon Valley, said that differing privacy laws around the world were part of the problem. “Various countries have laws that cover illegal or unauthorised obtaining of data. Likewise, some of the consequences of releasing that data, such as defamation or stalking, cover elements of what we now term doxxing. But there is no global law covering what is a global phenomenon.” Indeed, Roberts believes that her London address was targeted from America – the 999 call was routed through a US proxy number.

One challenge to creating a law on doxxing is that the sharing of personal information without permission has already become so widespread in the digital age. “If a law was to state something like, ‘You must not post personal information about another person online without their consent,’ it wouldn’t reflect how people use the internet,” Lee said. “People post information about what their friends and family members have been doing all the time without their consent.

“Such a law could have a potentially detrimental effect on freedom of speech.”

Lee believes that a specific law is unnecessary, because its potentially harmful effects are already covered by three discrete pieces of legislation dealing with instances where a person’s private information is obtained illegally, when that information is used to carry out illegal acts and when the publication of the information is accompanied by a threat to incite hatred. However, this does not adequately account for cases in which the information is obtained legally, and then used to harass the individual in a more legally ambiguous manner, either with prank phone calls or with uninvited orders of pizza.

Susan Basko, an independent lawyer who practises in California and who has been doxxed in the course of her frequent clashes with internet trolls, believes that the onus should be on the law, rather than the public. She points out that in the US it is a crime to publicise information about a government employee such as their home address, their home and cellphone numbers, or their social security number, even if the information is already online. “This law should apply to protect all people, not just federal employees,” she said. “And websites, website-hosting companies and other ISPs should be required to uphold this law.”

Basko said that doxxing will continue to increase while police have inadequate resources to follow up cases. For now, it is up to individuals to take preventative measures. Zoë Quinn, an American game designer and public speaker who was doxxed in 2014, has launched Crash Override, a support network and assistance group for targets of online harassment, “composed entirely of experienced survivors”.

Quinn, who spoke about the problem at a congressional hearing in Washington, DC in April last year, recently posted a guide on how to reduce the likelihood of being doxxed. “If you are worried you might some day be targeted,” she wrote, “consider taking an evening to stalk yourself online, deleting and opting out of anything you’re not comfortable with.”

Both Scott and Roberts have changed their privacy habits following the attacks. Scott is more careful about interacting with strangers online, while Roberts uses scrambler software, which ensures that she never uses the same password for more than one online site or service.

For both women’s families, the effects of their encounters with armed police have also lingered. When one day recently Roberts’s husband returned home early from work, the au pair called the police, believing it was an intruder. And Scott is haunted by what happened.

“What if my husband had made a sudden move or resisted in some way? What if my eldest had grabbed the gun instead of gently reaching for it? What if people locally believed that my husband did actually have guns in the house?” she asks. “I don’t think the people making these sorts of hoax calls realise the impact.” 

This article first appeared in the 28 April 2016 issue of the New Statesman, The new fascism