View all newsletters
Sign up to our newsletters

Support 110 years of independent journalism.

  1. Politics
8 August 2017updated 12 Oct 2023 10:55am

Grenfell families stuck in hotel limbo two months on: “I still have no answers”

Some families simply cannot bear to move again. 

By Kate Webb

Almost two months from the devastating fire at Grenfell Tower, the vast majority of people made homeless by the blaze are still in hotels – deeply traumatised and living in limbo.

Sadly, it’s not surprising that the survivors have not been permanently rehoused. Kensington and Chelsea, like all London boroughs, simply doesn’t have 150 spare, affordable houses sitting around empty to give to these families.

Victims of the fire have, rightfully, been given exceptional priority by the council for rehousing. It has outlined how homes will be allocated. Bereaved families will understandably be at the top of the list for a new home, with the council aiming to rehouse them within a year. The shortage of affordable homes means this will be hard, and yet it must be done.

But what of the traumatised families who, in the meantime, are surviving day to day in unfamiliar hotels? At Shelter we know all too well that cramped hotels and B&Bs are not suitable for housing people long term. In fact, it’s illegal for councils to put homeless children in B&Bs, except in an emergency, and then for not more than six weeks.

Our legal advisers spend a lot time negotiating with councils in London to try and get families moved, as they are often left to languish in this sort of accommodation. The Grenfell case is unprecedented, however, in that some residents have chosen to remain in hotels and not take the temporary accommodation offered. This might sound odd, given survivors say how hard it is to live their lives out of a plastic bag. However, many simply cannot face moving twice on top of the upheaval they have already endured.

Select and enter your email address Your weekly guide to the best writing on ideas, politics, books and culture every Saturday. The best way to sign up for The Saturday Read is via saturdayread.substack.com The New Statesman's quick and essential guide to the news and politics of the day. The best way to sign up for Morning Call is via morningcall.substack.com Our Thursday ideas newsletter, delving into philosophy, criticism, and intellectual history. The best way to sign up for The Salvo is via thesalvo.substack.com Stay up to date with NS events, subscription offers & updates. Weekly analysis of the shift to a new economy from the New Statesman's Spotlight on Policy team. The best way to sign up for The Green Transition is via spotlightonpolicy.substack.com
  • Administration / Office
  • Arts and Culture
  • Board Member
  • Business / Corporate Services
  • Client / Customer Services
  • Communications
  • Construction, Works, Engineering
  • Education, Curriculum and Teaching
  • Environment, Conservation and NRM
  • Facility / Grounds Management and Maintenance
  • Finance Management
  • Health - Medical and Nursing Management
  • HR, Training and Organisational Development
  • Information and Communications Technology
  • Information Services, Statistics, Records, Archives
  • Infrastructure Management - Transport, Utilities
  • Legal Officers and Practitioners
  • Librarians and Library Management
  • Management
  • Marketing
  • OH&S, Risk Management
  • Operations Management
  • Planning, Policy, Strategy
  • Printing, Design, Publishing, Web
  • Projects, Programs and Advisors
  • Property, Assets and Fleet Management
  • Public Relations and Media
  • Purchasing and Procurement
  • Quality Management
  • Science and Technical Research and Development
  • Security and Law Enforcement
  • Service Delivery
  • Sport and Recreation
  • Travel, Accommodation, Tourism
  • Wellbeing, Community / Social Services
Visit our privacy Policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications.
THANK YOU

Sadly, many families are simply still not in a position to come to terms with their future and where they will live. They are still grieving and in shock. Their time has been taken up with the process of formally identifying victims, some of whom may be their friends or family. As a result, housing slips far down the priority list.

Some families faced the all-too-familiar offer of unsuitable temporary accommodation – far from a parent’s work or children’s schools, with the prospect of creating even more upheaval. Wary perhaps of negative attention, the council has waived the normal rules that apply to homeless families, meaning the Grenfell survivors have far more freedom to reject unsuitable temporary accommodation. For many other families in London, the stark choice is often between a faraway cramped flat or nothing.

Life in these hotels remains then, the best of a truly awful set of options for people who have been through unimaginable pain. Shelter has been helping one resident, Elina, since she was forced to flee her home in a neighbouring block. She left with just her phone and a few belongings that were close at hand.

“I think the people here have a right to be angry,” she tells us. “They lost their families, they lost their kids, they lost all their lives.”

And what the future holds, Elina does not know. “I still have no answers,” she says. It’s a frustration echoed by many, as the slow wait for rehousing and the chance for a stable future goes on. 

This is the second in a series of blog posts by Shelter for The New Statesman on Grenfell Tower. Read the first one here.

Content from our partners
Unlocking the potential of a national asset, St Pancras International
Time for Labour to turn the tide on children’s health
How can we deliver better rail journeys for customers?

Select and enter your email address Your weekly guide to the best writing on ideas, politics, books and culture every Saturday. The best way to sign up for The Saturday Read is via saturdayread.substack.com The New Statesman's quick and essential guide to the news and politics of the day. The best way to sign up for Morning Call is via morningcall.substack.com Our Thursday ideas newsletter, delving into philosophy, criticism, and intellectual history. The best way to sign up for The Salvo is via thesalvo.substack.com Stay up to date with NS events, subscription offers & updates. Weekly analysis of the shift to a new economy from the New Statesman's Spotlight on Policy team. The best way to sign up for The Green Transition is via spotlightonpolicy.substack.com
  • Administration / Office
  • Arts and Culture
  • Board Member
  • Business / Corporate Services
  • Client / Customer Services
  • Communications
  • Construction, Works, Engineering
  • Education, Curriculum and Teaching
  • Environment, Conservation and NRM
  • Facility / Grounds Management and Maintenance
  • Finance Management
  • Health - Medical and Nursing Management
  • HR, Training and Organisational Development
  • Information and Communications Technology
  • Information Services, Statistics, Records, Archives
  • Infrastructure Management - Transport, Utilities
  • Legal Officers and Practitioners
  • Librarians and Library Management
  • Management
  • Marketing
  • OH&S, Risk Management
  • Operations Management
  • Planning, Policy, Strategy
  • Printing, Design, Publishing, Web
  • Projects, Programs and Advisors
  • Property, Assets and Fleet Management
  • Public Relations and Media
  • Purchasing and Procurement
  • Quality Management
  • Science and Technical Research and Development
  • Security and Law Enforcement
  • Service Delivery
  • Sport and Recreation
  • Travel, Accommodation, Tourism
  • Wellbeing, Community / Social Services
Visit our privacy Policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications.
THANK YOU