Iain Duncan Smith has had to defend the progress of Universal Credit. Photo: Getty
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That families can only just claim Universal Credit shows how disastrous it has been

The government’s reformed benefit programme is being rolled out to parents in the northwest today, revealing its slow progress.

Iain Duncan Smith, the Work and Pensions Secretary, has extended his “revolutionary” reformed welfare programme to some families in Britain for the first time today. The fact that parents, and initially just in parts of the northwest, are only just able to claim Universal Credit shows how much of a disaster the scheme’s implementation has been.

The term "Universal Credit" has quickly become a byword for government incompetence, IT failure, missed deadlines, and over-promising ministers, as it has encountered obstacle after obstacle, and been severely delayed as a result.

Although the problems with the scheme are well-known now, it is worth pointing out that this intended “revolution” in welfare distribution has been watered down to a very slow evolution. As the BBC reports, tens of millions of pounds had to be written off due to technical problems with the IT programme and also, according to reports, only 20,000 people are claiming it, rather than the 1m envisaged for this time by the DWP. Though Duncan Smith on the BBC’s Today programme this morning insisted that the number of people claiming is actually 40,000, this is still significantly lower than what was once the target.

The people already enrolled on the Universal Credit scheme so far have been single people and couples with no housing costs or family, ie. the simplest demographic to which to provide welfare, due to it being the least complicated in terms of the benefits it claims. Universal Credit prides itself on “simplifying” welfare provision by combining six existing benefits into one, so the focus so far on the least complicated claimants shows it is only very tentatively being rolled out.

On Today, Duncan Smith refused to accept that his scheme had so far only been targeting the “low-hanging fruit” of benefits claimants, saying, “we have deliberately set out to roll it out so each individual bit is tested… we’re now doing families. This is being deliberately done like this.

“It’s about making sure people can cope as they go into work, they can stay in work… If we do it carefully, and land it safely, they’re far better off.”

When asked about the ultimate deadline, due to the targets consistently having been revised down over the years, he said “it starts rolling out nationally from next year” and that rather than the original deadline of the bulk of people being on it by “approximately the end of 2017”, “we should have everybody on it by 2019”. He admitted that the initial deadline had been “artificial in the first place”.

Anoosh Chakelian is senior writer at the New Statesman.

Photo: André Spicer
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“It’s scary to do it again”: the five-year-old fined £150 for running a lemonade stand

Enforcement officers penalised a child selling home-made lemonade in the street. Her father tells the full story. 

It was a lively Saturday afternoon in east London’s Mile End. Groups of people streamed through residential streets on their way to a music festival in the local park; booming bass could be heard from the surrounding houses.

One five-year-old girl who lived in the area had an idea. She had been to her school’s summer fête recently and looked longingly at the stalls. She loved the idea of setting up her own stall, and today was a good day for it.

“She eventually came round to the idea of selling lemonade,” her father André Spicer tells me. So he and his daughter went to their local shop to buy some lemons. They mixed a few jugs of lemonade, the girl made a fetching A4 sign with some lemons drawn on it – 50p for a small cup, £1 for a large – and they carried a table from home to the end of their road. 

“People suddenly started coming up and buying stuff, pretty quickly, and they were very happy,” Spicer recalls. “People looked overjoyed at this cute little girl on the side of the road – community feel and all that sort of stuff.”

But the heart-warming scene was soon interrupted. After about half an hour of what Spicer describes as “brisk” trade – his daughter’s recipe secret was some mint and a little bit of cucumber, for a “bit of a British touch” – four enforcement officers came striding up to the stand.

Three were in uniform, and one was in plain clothes. One uniformed officer turned the camera on his vest on, and began reciting a legal script at the weeping five-year-old.

“You’re trading without a licence, pursuant to x, y, z act and blah dah dah dah, really going through a script,” Spicer tells me, saying they showed no compassion for his daughter. “This is my job, I’m doing it and that’s it, basically.”

The girl burst into tears the moment they arrived.

“Officials have some degree of intimidation. I’m a grown adult, so I wasn’t super intimidated, but I was a bit shocked,” says Spicer. “But my daughter was intimidated. She started crying straight away.”

As they continued to recite their legalese, her father picked her up to try to comfort her – but that didn’t stop the officers giving her stall a £150 fine and handing them a penalty notice. “TRADING WITHOUT LICENCE,” it screamed.


Picture: André Spicer

“She was crying and repeating, ‘I’ve done a bad thing’,” says Spicer. “As we walked home, I had to try and convince her that it wasn’t her, it wasn’t her fault. It wasn’t her who had done something bad.”

She cried all the way home, and it wasn’t until she watched her favourite film, Brave, that she calmed down. It was then that Spicer suggested next time they would “do it all correctly”, get a permit, and set up another stand.

“No, I don’t want to, it’s a bit scary to do it again,” she replied. Her father hopes that “she’ll be able to get over it”, and that her enterprising spirit will return.

The Council has since apologised and cancelled the fine, and called on its officials to “show common sense and to use their powers sensibly”.

But Spicer felt “there’s a bigger principle here”, and wrote a piece for the Telegraph arguing that children in modern Britain are too restricted.

He would “absolutely” encourage his daughter to set up another stall, and “I’d encourage other people to go and do it as well. It’s a great way to spend a bit of time with the kids in the holidays, and they might learn something.”

A fitting reminder of the great life lesson: when life gives you a fixed penalty notice, make lemonade.

Anoosh Chakelian is senior writer at the New Statesman.