Iain Duncan Smith, Secretary of State for Work and Pensions, has struggled to implement his grand ideas
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Welfare-to-work firms are being paid five times over for a job half done

The coalition has struggled to implement its Work Programme. Labour needs to ensure its latest ideas don't go awry if they make it into government.

A report out this week has highlighted the problem with high-minded political reviews, like the one Labour published to much fanfare on Tuesday.

The National Audit Office, the apolitical body responsible for scrutinising government spending, has investigated the government’s Work Programme – its flagship scheme to help the unemployed into work.

It shows three things. First, it’s underperforming.

The government’s estimates have proved as over-optimistic as they appeared when the programme was launched in 2011. One of the most important measures of its success is how well it has helped the “hardest-to-help” into work.  If a claimant holds a job for at least three months they are deemed a success.

The government forecast more than 1 in 5 claimants would be helped back into work. The firms that won the contracts to help them were even more optimistic – suggesting nearly 1 in 4 would be successfully retrained.

Instead, just 1 in 9 of them have been. This is not surprising. It is in line with the success of comparable programs, such as Labour’s Flexible New Deal. The department, no longer buoyed by the grand promises of new governments, have belatedly reduced their expectations. They now expect around 1 in 8 to find work – half as many as the firms charged with delivering the contract pledged to achieve.

Despite this lack of success, these firms are now spending less than half as much as they committed to on the “hardest-to-help” job-seekers. They offered to spend £1,360 per person when they bid; they are now spending just £630.

One of the main reasons the firms have used to justify this – according to the NAO report – appears counter-intuitive:

“The introduction of participants that are further from employment has allowed greater use of group work or ‘lighter touch’, less frequent contact which can be more appropriate to their needs.”

You might have expected those struggling the most would be helped the most, with targeted one-to-one help and extra funding. Instead, it is those classified as “easier-to-help” who are actually receiving more money – nearly 40 per cent more. It seems the Work Programme has done little to change the culture of job centres under Labour, as documented in 2009 by Channel 4’s Benefit Busters.

At least, you might hope, these firms – who have retrained less than half as many of the hardest-to-help as they forecast, and are spending less than half as much on them as they agreed – would have faced the consequences of their failures.

But, as usual, they are still being well-paid – regardless of performance. They are entitled to £31m in incentive payments for 2014-15. The NAO estimate they would be paid £6m "using an accurate measure of performance".

Moreover, the difficulties of tracking how long workers keep their jobs has already cost the government £11m, and is set to cost it another £25m by 2016.

Margaret Hodge, the Chair of the parliamentary committee which takes up NAO reports, launched a familiar attack on the findings, arguing the government should be able to “force contractors to spend more" and stop paying "bonuses to all of its contractors despite their poor performance".

These are problems which her committee has been struggling against throughout this parliament – and which no government seems capable of solving.

They also show the limits of the grand policy announcements and thoughtful speeches currently exciting debate in Parliament. Without vision politics doesn’t inspire. Every political leader offers one – David Cameron ran on the ‘Big Society’ and Ed Miliband has called for ‘One Nation’. But without the ability to implement ideas, great plans often end up being little more than noble intentions.

The growth review published this week by the Labour Party was a thoughtful year-long study. The substance of its two dozen recommendations were scarcely criticised – although a key statistic was – and its calls for growth across the country echo George Osborne’s recent promise to create a ‘Northern powerhouse’.

It also talked specifically of the need to fix government contracting. But there is no simple solution. The Coalition has already tried to ensure more contracts go to small firms. The failures of the Work Programme show how much more there is to do.

Everyone wants the state to be become ‘smarter and more entrepreneurial’, ‘facilitate innovation’, and ‘radically improve’, as the review suggests. It offered engaging ideas – like more technical colleges and a ‘Teach Next’ scheme to complement the success of Teach First – but the question is how any government actually creates change.

The man behind the report, Andrew Adonis, has proved himself among the most capable operators in government – he spent a decade thinking up and driving through the academy system that now accounts for more than half of British schools.

We should react to his report by explaining how such ideas might be made possible – and learning from the perennial problems exposed by the committee who deal with government’s failures.

 

This is a preview of May2015.com, an affiliated site launching later this year. You can find us on Twitter.

 

Harry Lambert was the editor of May2015, the New Statesman's election website.

Nicola Sturgeon. Photo: Getty
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For the first time in decades, there is genuine dissent in Scottish Nationalist ranks

The First Minister is facing pressure to talk less about independence - and bring on new talent in her party.

She so recently seemed all-powerful, licensed to reign for as long as she chose, with the authority to pursue the return of our national sovereignty. We would then have the ability to strike our own deals on our own terms, a smaller, smarter, leaner nation freed from the stifling constraints of partnership with a much larger neighbour. There was, she repeatedly told us, nothing to be afraid of.

Now, suddenly, she is the victim of her own miscalculation: having misread the public mood, having raced too far ahead of moderate opinion, she finds herself at bay. The voters have delivered a public humiliation, while an opposition party until recently lampooned as unelectable is on the march. There is, suddenly, talk of her departure sooner rather than later.

Yes, this is a tough time to be Nicola Sturgeon…

Let’s not overstate it. The position of Scotland’s First Minister is considerably more secure than that of the UK’s Prime Minister. Theresa May wants out as soon as is feasible; Sturgeon, one suspects, will have to be dragged from Bute House. Sturgeon retains enough respect among the public and support among her colleagues to plough on for now. Nevertheless, things are not what they were before the general election and are unlikely ever to return to that happy state.

It’s all because of Scexit, of course. Sturgeon’s unseemly sprint for the indy finishing line left enough Scottish voters feeling… what? Mistreated, taken for granted, rushed, patronised, bullied… so much so that they effectively used June 8 to deliver a second No vote. With the idea of another referendum hanging around like a bad headache, the electorate decided to stage an intervention. In just two years, Sturgeon lost 40 per cent of her Westminster seats and displaced half a million votes. One could almost argue that, by comparison, Theresa May did relatively well.

For the first time in decades, there is genuine dissent in Nationalist ranks. Tommy Sheppard, a former Labour Party official who is now an influential left-wing SNP MP, published an article immediately after the general election calling on the First Minister to ‘park’ a second referendum until the Brexit negotiations are complete. There are others who believe the party should rediscover its talent for the long game: accept the public mood is unlikely to change much before the 2021 devolved elections, at which point, even if the Nats remain the single largest party, Holyrood might find itself with a unionist majority; concentrate on improving the public services, show what might be done with all the powers of an independent nation, and wait patiently until the numbers change.

There are others – not many, but some – who would go further. They believe that Sturgeon should take responsibility for the election result, and should be looking to hand over to a new generation before 2021. The old guard has had its shot and its time: a party with veterans such as Sturgeon, John Swinney and Mike Russell in the key jobs looks too much like it did 20 years ago. Even the new Westminster leader, Ian Blackford, has been on the scene for donkey’s. There are more who believe that the iron grip the First Minister and her husband, SNP chief executive Peter Murrell, have on the party is unhealthy – that Murrell should carry the can for the loss of 21 MPs, and that he certainly would have done so if he weren’t married to the boss.

The most likely outcome, given what we know about the First Minister’s nature, is that she will choose something like the Sheppard route: talk less about independence for the next 18 months, see what the Brexit deal looks like, keep an eye on the polls and if they seem favourable go for a referendum in autumn 2019. The question is, can a wearied and increasingly cynical public be won round by then? Will people be willing to pile risk upon risk?

As the hot takes about Jeremy Corbyn’s surprise election performance continue to flood in, there has been a lot of attention given to the role played by young Britons. The issues of intergenerational unfairness, prolonged austerity and hard Brexit, coupled with Corbyn’s optimistic campaigning style, saw a sharp rise in turnout among that demographic. Here, Scotland has been ahead of the curve. In the 2014 referendum, the Yes campaign and its can-do spirit of positivity inspired huge enthusiasm among younger Scots. Indeed, only a large and slightly panicked defensive response from over-65s saved the union.

That brush with calamity seems to have been close enough for many people: many of the seats taken from the Nats by the Scottish Tories at the general election were rural, well-to-do and relatively elderly. The modern electorate is a fickle thing, but it remains rational. The Corbynites, amid their plans for total world domination and their ongoing festival of revenge, might bear that in mind.

Chris Deerin is the New Statesman's contributing editor (Scotland). 

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