Iain Duncan Smith. Photo: Dan Kitwood, Getty Images
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Universal Credit “reset”: was there an attempt to bury the bad news?

Low expectations remain for the government's flagship welfare reform as a watchdog deems it a high risk of failure. Was the report deliberately released amid coverage of the local elections to avoid bad publicity?

After chronic delays, multi-million pound write-offs and the emergence of major design flaws, Universal Credit was hit last week by the latest missile in the fusillade of bad publicity that has beset it. And more could be on the way. All of which prompts the question: what happens to the ambitious IT system now?

Last Friday, the Major Projects Authority (MPA) released its annual assessment of the Government’s major infrastructure projects, in which it scrapped Universal Credit’s former amber/red status – reflecting its high risk of failure – and instead labelled it “reset”.

It is the first time a major project has received this curious classification. It signals that the original plan for the pioneering IT system, which aimed to simplify and digitise the British welfare system, has been modified in scope and nature to such an extent as to designate it an entirely new project altogether.

The MPA report only deals with this worrying new classification in a page 12 footnote: "We have undertaken significant work to develop a 'reset plan' to place the roll-out of universal credit on a more secure footing, and the 'reset' DCA [delivery confidence assessment] reflects this new status of the project."

Eyebrows have been raised at the report’s timing too. Critics in SW1 have noted that the report, thought to have been ready for days, was finally published by the Department for Work and Pensions (DWP) in the midst of local election coverage, leading to accusations of a botched attempt to bury the bad news.

The DWP’s current woes over Universal Credit do not stop with last week’s report, however. The department is allegedly fighting to block the publication of four reports that contain further indictments of the system.

According to Politics.co.uk, the DWP has appealed against a series of information tribunal rulings in a bid to prevent the release of risk register, issues register, milestone schedule and project assessment review documents. The department has claimed that release of the publications, which contain “candid” and “imaginative pessimism” about Universal Credit, would have a “chilling effect” on the project’s progress.

Given the latest setbacks, what are the realistic prospects for Universal Credit? The horizon hardly looks promising in the near future. DWP spokespeople continue to confirm that the project is “making progress” and recently announced that it is being rolled out to job centres across the North West from next month. Unfortunately the exact timescales for the regional, let alone nationwide, rollouts are unavailable, according to a department spokesperson, as were projections of the number of likely users of Universal Credit by the end of the summer.

Confidence is further undermined by the DWP’s insistence that the scheme is “on track”, as a spokesperson told me yesterday. In fact it was supposed to be rolled-out nationwide last October – three years after the Government released its white paper on welfare reform – with a million users predicted by April 2014. As of February this year, however, only 6,000 claimants had used Universal Credit according to DWP figures.

Despite Work and Pensions Secretary Iain Duncan Smith assuring Parliament that the project was “proceeding exactly in accordance with plans” last March, the true severity of the troubles surrounding the project emerged a month later.

The soft launch of the scheme was radically scaled back last April. Three areas postponed their trial, while Tameside Council, the only participant, expected only 300 people to claim Universal Credit. The cautious trial was limited to those claiming only Job Seeker’s Allowance (JSA) – just one out of more than 30 types of benefit – and only single claimants at that. This summer’s extension of the scheme in the North West will now see couples, as well as singles, able to claim JSA.

Initially, there was enthusiasm for the project across the political spectrum, but the government’s ability to deliver it has lead to widespread criticism in the past year. In addition to censure from the Office for National Statistics and the Public Accounts Committee, Labour has repeatedly raised concerns about the scheme’s continuing problems. Last week Shadow Work and Pensions Secretary Rachel Reeves urged the Prime Minister to “urgently get a grip of this failing policy before any more taxpayers money is wasted”.

She added: “The fact that Universal Credit was the only one of the 200 projects assessed by the Major Projects Authority to have been singled out is extremely concerning. It's increasingly clear that Universal Credit is lurching from one crisis to another with incompetent ministers failing to deliver the savings they promised.”

Despite the criticism, Labour is still keen to see Universal Credit, or at least some form of the scheme, succeed. The Government conceded last November that its flagship welfare reform will not meet its 2015 deadline. While initially 1.7 million people were expected to be on Universal Credit by then, now there will be just a handful.

In response to queries, a DWP spokesman told the New Statesman yesterday: "The reset is not new but refers to the shift in the delivery plan and change in management back in early 2013.

"The reality is that Universal Credit is already making work pay as we roll it out in a careful and controlled way... Jobseekers in other areas are already benefiting from some of its positive impacts through help from a work coach, more digital facilities in jobcentres, and a written agreement setting out what they will do to find work."

Lucy Fisher writes about politics and is the winner of the Anthony Howard Award 2013. She tweets @LOS_Fisher.

 

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The joy of only winning once: why England should be proud of 1966

We feel the glory of that triumphant moment, 50 years ago, all the more because of all the other occasions when we have failed to win.

There’s a phrase in football that I really hate. It used to be “Thirty years of hurt”. Each time the England team crashes out of a major tournament it gets regurgitated with extra years added. Rather predictably, when England lost to Iceland in Euro 2016, it became “Fifty years of hurt”. We’ve never won the European Championship and in 17 attempts to win the World Cup we have only won once. I’m going to tell you why that’s a record to cherish.

I was seven in 1966. Our telly was broken so I had to watch the World Cup final with a neighbour. I sat squeezed on my friend Colin’s settee as his dad cheered on England with phrases like “Sock it to them Bobby”, as old fashioned now as a football rattle. When England took the lead for the second time I remember thinking, what will it feel like, when we English are actually Champions of the World. Not long after I knew. It felt good.

Wembley Stadium, 30 July 1966, was our only ever World Cup win. But let’s imagine what it would be like if, as with our rivals, we’d won it many times? Brazil have been World Champions on five occasions, Germany four, and Italy four. Most England fans would be “over the moon” if they could boast a similarly glorious record. They’re wrong. I believe it’s wonderful that we’ve only triumphed once. We all share that one single powerful memory. Sometimes in life less is definitely more.

Something extraordinary has happened. Few of us are even old enough to remember, but somehow, we all know everything that happened that day. Even if you care little about the beautiful game, I’m going to bet that you can recall as many as five iconic moments from 50 years ago. You will have clearly in your mind the BBC commentator Kenneth Wolstenholme’s famous lines, as Geoff Hurst tore down the pitch to score his hat-trick: “Some people are on the pitch. They think it’s all over. It is now”. And it was. 4 - 2 to England against West Germany. Thirty minutes earlier the Germans had equalised in the dying moments of the second half to take the game to extra time.

More drama we all share: Geoff Hurst’s second goal. Or the goal that wasn’t, as technology has since, I think, conclusively proved. The shot that crashed off the cross bar and did or didn’t cross the line. Of course, even if you weren’t alive at the time, you will know that the linesman, one Tofiq Bakhramov, from Azerbaijan (often incorrectly referred to as “Russian”) could speak not a word of English, signalled it as a goal.

Then there’s the England Captain, the oh-so-young and handsome Bobby Moore. The very embodiment of the era. You can picture him now wiping his muddy hands on his white shorts before he shakes hands with a youthful Queen Elizabeth. Later you see him lifted aloft by his team mates holding the small golden Jules Rimet trophy.

How incredible, how simply marvellous that as a nation we share such golden memories. How sad for the Brazilians and Germans. Their more numerous triumphs are dissipated through the generations. In those countries each generation will remember each victory but not with the intensity with which we English still celebrate 1966. It’s as if sex was best the first time. The first cut is the deepest.

On Colin’s dad’s TV the pictures were black and white and so were the flags. Recently I looked at the full colour Pathe newsreel of the game. It’s the red, white and blue of the Union Jack that dominates. The red cross of Saint George didn’t really come into prominence until the Nineties. The left don’t like flags much, unless they’re “deepest red”. Certainly not the Union Flag. It smacks of imperialism perhaps. In 1966 we didn’t seem to know if we were English or British. Maybe there was, and still is, something admirable and casual about not knowing who we are or what is our proper flag. 

Twelve years later I’m in Cuba at the “World Festival of Youth” – the only occasion I’ve represented my country. It was my chance to march into a stadium under my nation’s flag. Sadly, it never happened as my fellow delegates argued for hours over what, if any, flag we British should walk behind. The delegation leaders – you will have heard of them now, but they were young and unknown then – Peter Mandelson, Trevor Phillips and Charles Clarke, had to find a way out of this impasse. In the end, each delegation walked into the stadium behind their flag, except the British. Poor Mandelson stood alone for hours holding Union Jack, sweltering in the tropical sun. No other country seemed to have a problem with their flag. I guess theirs speak of revolution; ours of colonialism.

On Saturday 30 July BBC Radio 2 will commemorate the 50th anniversary of the 1966 World Cup Final, live from Wembley Arena. Such a celebration is only possible because on 16 occasions we failed to win that trophy. Let’s banish this idea of “Fifty years of hurt” once and for all and embrace the joy of only winning once.

Phil Jones edits the Jeremy Vine Show on BBC Radio 2. On Saturday 30 July the station celebrates the 50th anniversary of the 1966 World Cup Final live from Wembley Arena, telling the story of football’s most famous match, minute by minuteTickets are available from: www.wc66.org