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Mend the gap: What one thing would you do to close the skills gap by 2025?

City & Guilds, in partnership with the New Statesman, brought industry and academia together and asked, what one thing would you do to close the skills gap by 2025?

In 2013, just under 150,000 vacancies – equivalent to one in five of the job openings that year – went unfilled. Why? Because employers could not find candidates with the right knowledge and abilities. The figure, drawn from the UK Commission for Employment and Skills, encapsulates the challenge facing government, education and industry, and to underscore the point, almost a million young people are out of work in Britain. At the same time, 27 per cent of European employers report leaving an entry-level position open due to a lack of skilled applicants.

To discuss this dilemma and in an effort to produce some practical solutions, City & Guilds (in partnership with the New Statesman) invited leading voices from industry and academia to a skills symposium and asked them to address this overarching question: “What one thing would you do, or suggest, in order to close the skills gap by 2025?”

In her capacity as president of City & Guilds, HRH the Princess Royal opened up the discussion and observed: “Any society must understand the dichotomy between what education thinks is necessary in terms of high academic standards and what is going to be most useful to those involved in employing people.”

Weaving through any discussion of this kind are four interlinked issues. One is the impact of technology, both as an enabler of new skills and as an inhibitor of job creation. Then there are the twin demographic realities of youth unemployment and an ageing population. Finally, there is an ongoing disparity of opportunity between the sexes.

Offering up the first solution of the day, William Akerman, managing director of MyKindaCrowd, said it was time to transform the old careers adviser into a “world of work curator”, someone who could liaise with companies, understand the changing working environment and connect students with the workplace. “The traditional model of the careers adviser is pretty much redundant,” Akerman said, arguing that the work curator would provide a link between work and education. “If you teach maths in exactly the same way, you are going to get exactly the same outcomes. Whereas, if you match industry with the subject and engage companies in the process of delivery, all of a sudden it has a relevance, it has a meaning, it has a destination.”

The need to adapt to a changing working environment proved to be a recurring theme. Ann Brown, senior vice-president for HR at Capgemini, the IT services company, recommended reintroducing work experience for teachers. “I see teachers go to school, university and then back to school. And I’d love them to come out to our organisation and work alongside apprentices and graduates, and say, ‘So this is what the world of work is like.’” Brown pointed out that half the people at Capgemini are working in technology areas – big data and cloud computing, for example – that did not exist five years ago. “It’s about lifetime skills and lifetime training. It’s not just a point-in-time exercise.”

Carly Ward, founder of YES Education and The Entrepreneurial Education Group, argued that schools required an injection of entrepreneurialism and not just among the students. She said: “We need to start with the teachers because you are never going to get employability and entrepreneurial skills in the curriculum [otherwise].” Entrepreneurial skills, Ward said, are not just about starting a business. “They are transferable to everything a young person decides to do . . . self-belief, goal-setting, confidence-building, making decisions, and interview skills.”

It was a view echoed by Steve Holliday, chief executive of National Grid. “Entrepreneurship is not just for entrepreneurs,” Holliday said. Picking up on previous themes, he recommended: “Every secondary school teacher should have responsibility for careers, not a careers master. Every teacher should go out into the workplace for a week every year . . . If you do not go out for three years, guess what, you are going to be very out of date very quickly.”

Professor Dame Julia Higgins, senior research investigator in the Department of Chemical Engineering, Imperial College London, and a vice-president of City & Guilds, added: “If we are expecting teachers to keep up with changes in technology, changes in the science and the maths they are teaching, they have to have subjectspecific continuous professional training. And in my view it has to be mandatory, and career progression has to depend on it.”

Higgins added that schools and colleges needed to change their accountability measures. “If you want entrepreneurial skills you are going to have to think of a way of measuring it.”

Chris Jones, chief executive of City & Guilds, said the challenge was to “break that dominant logic about what it is we would want to have in place that allows someone to be able to demonstrate competence, passion, ability, talent and motivation”. He argued that a system defined by GCSEs or A-levels “is becoming almost outdated”.

Brown also urged a change in the way schools are evaluated, in order “to have more focus on employability”, while City & Guilds’s group strategy director, Philip Ellaway, said: “Don’t tell schools how to do it but measure the fact that they do do it.”

Matthew Taylor, chief executive of the Royal Society of Arts (RSA), suggested that part of the solution was “to make schools accountable for young people’s awareness and attitudes to work and education”. He said if that is to happen, schools need to rid themselves of their obsession with Ofsted.

He continued: “The RSA started a piece of development work around year 7/8 to find a diagnostic tool which enables us to understand the way in which 13-year-olds are starting to close down choices in their lives. They are starting to say, ‘I’m no good at science’ or ‘I’ll never go to university’, or equally, ‘I’ve got to go to university even though I would actually quite like to do something more vocational.’” Such a tool, said Taylor, would help young people to “have higher expectations . . . and just a more realistic understanding of their choices”.

For Lynne Sedgmore, executive director of the 157 Group of further education (FE) colleges, the answer to the skills crisis is “to reinvent, reconfigure and liberate the skills system. And I’m talking about every bit of it – supply, demand, qualification, role of employers and educational institutions.”

Meanwhile, Anne-Marie Imafidon’s central concern was the lack of female representation in science, technology, engineering and maths, the so-called Stem subjects. Imafidon, who works for Deutsche Bank and founded an organisation called Stemettes, exposing women to Stem subjects, pointed out that of all the people employed in these areas only 13 per cent were women.

Her solution is to “improve the messaging we have around Stem”. She said: “Today it is very much about the whiz, the bang, the fast cars, but a lot of Stem is about solving problems and creativity.” When people think of scientists, engineers and those successful in the world of technology, they think about Mark Zuckerberg, founder of Facebook, Imafidon pointed out, rather than the likes of Roma Agrawal, the award-winning structural Steve Holliday Chief executive, National Grid Anne-Marie Imafidon Founder, Stemettes Chris Jones Chief executive, City & Guilds Dame Asha Khemka Principal, West Nottinghamshire College Lynne Sedgmore Executive director, 157 Group Matthew Taylor Chief executive, Royal Society of Arts Carly Ward Founder and chief executive, YES Education engineer who worked on the Shard tower in London.

For Dame Asha Khemka, principal and chief executive of West Nottinghamshire College, the answer to solving the skills crisis came down to leadership. “We need to make sure we have the right leadership at the local level where there is enough flexibility and enough imagination to make sure that people are being trained, educated and developed in the right way,” she said.

She added: “We have an issue in our country that graduates are not employable. What about making industrial placement or work experience a mandatory part of our FE programmes?”

Drawing the debate to a close, Sir John Armitt, chairman of City & Guilds, observed that employability is essential for an individual to become a “fully involved” citizen. “Education should be about getting people to a point where they are going to make a real contribution to society, and that must mean a closer linkage between the education system and subsequent life.”

The City & Guilds Skills Symposium, in partnership with the New Statesman, took place on 1 April 2014 at the House of St Barnabas, London W1

Jon Bernstein, former deputy editor of New Statesman, is a digital strategist and editor. He tweets @Jon_Bernstein. 

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Calum Kerr on Governing the Digital Economy

With the publication of the UK Digital Strategy we’ve seen another instalment in the UK Government’s ongoing effort to emphasise its digital credentials.

As the SNP’s Digital Spokesperson, there are moves here that are clearly welcome, especially in the area of skills and a recognition of the need for large scale investment in fibre infrastructure.

But for a government that wants Britain to become the “leading country for people to use digital” it should be doing far more to lead on the field that underpins so much of a prosperous digital economy: personal data.

If you want a picture of how government should not approach personal data, just look at the Concentrix scandal.

Last year my constituency office, like countless others across the country, was inundated by cases from distressed Tax Credit claimants, who found their payments had been stopped for spurious reasons.

This scandal had its roots in the UK’s current patchwork approach to personal data. As a private contractor, Concentrix had bought data on a commercial basis and then used it to try and find undeclared partners living with claimants.

In one particularly absurd case, a woman who lived in housing provided by the Joseph Rowntree Foundation had to resort to using a foodbank during the appeals process in order to prove that she did not live with Joseph Rowntree: the Quaker philanthropist who died in 1925.

In total some 45,000 claimants were affected and 86 per cent of the resulting appeals saw the initial decision overturned.

This shows just how badly things can go wrong if the right regulatory regimes are not in place.

In part this problem is a structural one. Just as the corporate world has elevated IT to board level and is beginning to re-configure the interface between digital skills and the wider workforce, government needs to emulate practices that put technology and innovation right at the heart of the operation.

To fully leverage the benefits of tech in government and to get a world-class data regime in place, we need to establish a set of foundational values about data rights and citizenship.

Sitting on the committee of the Digital Economy Bill, I couldn’t help but notice how the elements relating to data sharing, including with private companies, were rushed through.

The lack of informed consent within the Bill will almost certainly have to be looked at again as the Government moves towards implementing the EU’s General Data Protection Regulation.

This is an example of why we need democratic oversight and an open conversation, starting from first principles, about how a citizen’s data can be accessed.

Personally, I’d like Scotland and the UK to follow the example of the Republic of Estonia, by placing transparency and the rights of the citizen at the heart of the matter, so that anyone can access the data the government holds on them with ease.

This contrasts with the mentality exposed by the Concentrix scandal: all too often people who come into contact with the state are treated as service users or customers, rather than as citizens.

This paternalistic approach needs to change.  As we begin to move towards the transformative implementation of the internet of things and 5G, trust will be paramount.

Once we have that foundation, we can start to grapple with some of the most pressing and fascinating questions that the information age presents.

We’ll need that trust if we want smart cities that make urban living sustainable using big data, if the potential of AI is to be truly tapped into and if the benefits of digital healthcare are really going to be maximised.

Clearly getting accepted ethical codes of practice in place is of immense significance, but there’s a whole lot more that government could be doing to be proactive in this space.

Last month Denmark appointed the world’s first Digital Ambassador and I think there is a compelling case for an independent Department of Technology working across all government departments.

This kind of levelling-up really needs to be seen as a necessity, because one thing that we can all agree on is that that we’ve only just scratched the surface when it comes to developing the link between government and the data driven digital economy. 

In January, Hewlett Packard Enterprise and the New Statesman convened a discussion on this topic with parliamentarians from each of the three main political parties and other experts.  This article is one of a series from three of the MPs who took part, with an  introduction from James Johns of HPE, Labour MP, Angela Eagle’s view and Conservative MP, Matt Warman’s view

Calum Kerr is SNP Westminster Spokesperson for Digital