Activists keep riot police at bay standing on makeshift barricades on the Maidan, Kyiv, in January. Photo: Espen Rasmussen/Panon
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Ukraine: Rebirth of a nation

Bullied and humiliated by Russia, seen as a strategic buffer by the US, Ukraine is riven by corruption and deeply divided. Can it rise and free itself?

The revolution in Ukraine and the celebration, grief and apprehension it has inspired mask a fundamental misunderstanding. The country has released itself from the larcenous grip of a bullying dictator and his venal friends – but Ukraine has been a surreally corrupt parliamentary democracy, run by a lineage of serially corrupt presidents, for 23 years. So why now? And it has risen up only to fall foul of yet another bully. But why President Putin’s wildly aggressive reaction? And will it snuff out the hopeful revolt begun in Kyiv? To answer those questions, we need to acknowledge that the events of the past three months in and around the bloody crucible of Maidan Nezalezhnosti (Independence Square) in Kyiv have been only secondarily about power – though Putin’s illegal occupation of Crimea is about nothing else. And to explain that, we need to recognise that the nation of Ukraine has been misunderstood, not for months but for decades, possibly for centuries.

The historical source of the misunderstanding is the assumption that Ukraine was not a nation at all, but always a province, an administrative region, a westerly satrapy of an eastern empire whose ideology, language and aspirations were so uniform that you couldn’t get a papiros paper between Moscow, the boiler room of that ideology, and the country Russia called its “little brother”.

That attitude, expressed sometimes paternally, sometimes viciously in the tsarist period, and patronisingly and with violence throughout the Communist era – Stalin was the arch-exponent of “little brother” politics – conditioned generation upon generation of Ukrainians to see their lives in permanent thrall to an overlord. To some degree that is what Putin, a relic of that era, is still counting on to secure his ends, whatever precisely they turn out to be. In 1991 independence came: a largely romantic gesture, because romance or sentiment are all that is left when a country is reduced to folkloric subservience, as Ukraine was under communism. Afterwards Ukrainians’ historical sense of subordination, resignation and quietism persisted, as did Russia’s belief that, deep down, Ukraine was still its indivisible property. It persisted through four corrupt presidencies, increasingly weary but intact until last November, when the Maidan protests started. It was bred in the bone.

The justification for Ukraine’s sibling relationship with Russia, that Kievan Rus’ was the cradle of Russian nationhood (the Slavic population of this early-medieval state then migrated north to safer, forested regions under pressure from incursions by Turkic tribes), is a thousand years old. Later history nevertheless puts it into a less dominant perspective. Since the 12th century large parts of what is now Ukraine have been invaded or settled by Mongols, Lithuanians, Poles and Tatars and the territory has been gathered up by an array of rulers, from the Grand Duchy of Lithuania to the Crimean Khans. In 1654, foreshadowing what some have already assumed will be the eventual outcome of events on the Maidan, the leader of the Zaporozhian Cossacks, Bohdan Khmelnytsky, then battling the Polish-Lithuanian Commonwealth, pledged loyalty to the tsar: three decades later, when peace was signed, Kyiv and the Cossack lands east of the Dnieper came under Russian rule and the Ukrainian lands west of the Dnieper went to Poland. For Peter the Great’s Russia, read Vladimir Putin’s; for Poland, the European Union.

When Ukraine finally emerged in 1991 as an independent state for the first time in 354 years, it was from a history of extraordinary stagnation. (Various messy proto-independent Ukrainian states were declared after the 1917 revolution but imploded rapidly.) Under the tsars, Ukrainian language, culture and national identity had been suppressed systematically: it was known simply as “the south-west”. In the early 1920s a Soviet experiment with a policy of Ukrainianisation gave the country fixed borders and a national identity but, as Nikita Khrushchev noted later, “For Stalin, peasants were scum,” and once collectivisation began the family relationship nosedived into domestic violence.

A measure of that violence is that today, three generations after the horror of four and a half million dead in the golodomor (famine) of 1932-33, my Ukrainian relations still instinctively cram their fridges with stale bread, refusing to throw it away. In the late 1930s Stalin’s purges of the intelligentsia were nowhere deadlier than in Ukraine. From Russia’s little brother, it turned into Russia’s alternately petted and viciously battered wife, shrinking culturally to a folkloric backwater and politically to a servo-state with a handsome but vacuous Stalin-classical capital. The origins of revolt always lie in dormancy and one centralist decision, silently but deeply resented, may have been more instrumental in Ukrainians’ move towards independence than any other: the decision in 1970 to force on the country the construction of its first nuclear plant 140 kilometres north of Kyiv, at Chernobyl.

It would be insulting to say that Ukrainians have misunderstood themselves; but in the strange relationship dynamics of a horribly abused polity, it is possible – as in an abusive relationship – to become the thing you are treated as. The liberal west might have helped Ukraine to emancipate itself but instead has obstructed Ukrainians’ healthy self-view with its own misunderstandings and condescension. In August 1991 George Bush visited Kyiv to lecture listeners on the dangers of nationalism and separation. Subsequently the EU and US treated independent Ukraine with indifference, viewing it as just another newly open marketplace for everything from obsolete US hand-ploughs to mail-order brides. For years the English-speaking world has gone on calling it “the Ukraine” – the British Foreign Secretary did so last week – as if it were still a region of Russia, like the Urals or the north Caucasus.

Only when the 2004 Orange Revolution, the 2008 Russia-Georgia war and gas disputes with Russia in 2006 and 2009 kept dragging it on to the west’s foreign-policy radar did Brussels and Washington start to see its significance as a buffer between Europe and Russia. Yet even then they viewed it as no more than a commodity: a strategic chess piece, a prize of influence, a resource-rich target of western expansionism.

The result of this psychically toxic mixture of abuse, neglect, condescension and exploitation? The Ukrainian people, ethnic Ukrainians (78 per cent), ethnic Russians (17 per cent) and others, had a nation but did not – until 31 November last – start to have the confidence of nationhood.

In such an analysis, Crimea is no doubt a special case with its majority Russian population (58 per cent), but that figure has been shrinking for 50 years while the proportion of Crimeans who consider Ukraine their homeland has doubled to more than 70 per cent in the past five years. As a footnote, the 1897 census shows that, just over a century ago, the largest ethnic group in Crimea was the Tatars. So the Russian flags thrust aloft in Simferopol today are woven from thin stuff. Of more importance is Putin’s wrath at Russia having had to give up Crimea – its elegant strategic solution to Mediterranean influence, its Riviera – and rent floor space there after Ukraine separated itself, on paper at least, from the USSR.

What finally triggered Ukrainians’ confidence? President Yanukovych’s rejection of a trade and political associa­tion with the EU provides a part-answer; so do living costs and the vegetative state of the economy (Poland’s economy, slightly smaller than Ukraine’s in the early 1990s, is now more than twice its size). Yet political opportunism and vulnerability to threats from big brother Russia have been around for years, for as long as the economy has been a basket case. And the third element – corruption by the bucketload – has also been a constant of Ukrainian life for decades.

But let’s, for the sake of argument, examine what corruption means in Ukrainian terms. In the mid-1990s a friend living in Odessa asked me what I thought of his country’s prospects. I said it seemed to me that building on the foundations of the time – stagflation, ubiquitous mafia activity, dire infrastructure, astronomical fiscal crime – was like trying to fill a rusty bath full of holes. He shook his head. “It is worse,” he said. “We are an open house which is being looted while the people who live in it watch.”

Roads are another helpful metaphor. In more ways than one a journey in Ukraine can be long (the country is nearly twice as big as Germany), uncomfortable and dangerous. The standard of driving is appalling, though not quite as bad as in Russia: you are eight times more likely to die in a traffic accident in Ukraine than in the UK. The usual causes – speeding, drink-driving – are aggravated by another factor: many Ukrainians don’t pass a driving test but merely pay money to obtain a licence. The same principle applies to university places, jobs, planning decisions and judicial verdicts.

You will witness frequent fatal accidents on the roads and need to be alert for super-sized potholes, even on prestige projects such as the relatively new 480km Kyiv-Odessa highway. This is because it is common practice in public infrastructure projects for a contractor to tender for a specific quality of construction, spend a quarter or even an eighth of the value of the tender, and split the difference between himself and the minister in charge of the budget.

Similar rake-offs are practised across government. Farmers deliver their wheat to the ministry of agriculture for sale through official channels: the eventual sale price is roughly three and a half times what the farmer is paid, with most of the multiple going into ministers’ and officials’ pockets. If you fancy a secure job in a ministry there is an interview, but then you’ll also have to pay to be appointed: the going rate for a middle-ranking job is around $50,000 to the relevant minister. Family and friends will have to chip in to help.

One thing is not appalling on Ukraine’s roads and that is some of the cars. Automotive swank was part of Isaac Babel’s stories about Odessa gangsters in the 1920s – his young “king” Benya Krik drives “a red automobile with a music box for a horn playing the first march from the opera I Pagliacci” – and luxury cars were one of the first signs of business wealth in post-independence Ukraine. In Kyiv before the Maidan protests you’d have seen two-a-penny Porsches and Bentley Continentals. Maseratis and Ferrari Californias were common; for exclusivity, you had to move up a little, to a Lamborghini or a Rolls-Royce drophead coupé. The race, when “business” opportunities abound, is always to the swift. Cars are potent symbols in that realm: the wheels of fortune.

And, for two decades, business in post-Communist Ukraine has been synonymous with politics. Yanukovych’s kingmaker, the eastern oligarch Rinat Akhmetov – owner of the Shakhtar Donetsk football club, the most expensive private flat in Britain and more wealth than anyone else in Ukraine – is reported by the BBC and Ukrainian Forbes magazine to have secured 31 per cent of all state tenders in January through his businesses (though Yanukovych’s son Oleksandr trumped him, obtaining 50 per cent of contracts in the same month). Akhmetov controlled 50 deputies in parliament, and his loyalists held six positions in cabinet.

But, having supplied the private Airbus to ferry his protégé to Moscow for the cabalistic meeting with Putin at which the infant EU deal was thrown out of the pram and replaced with a rowdy Russian pact – loud promises, some threats, little money so far – Akhmetov had a change of heart when snip­ers shot and killed protesters. After Putin’s forces occupied Crimea he issued a statement asserting that “the use of force and lawless actions from outside are unacceptable”.

Parliament’s change of heart was even more decided. It removed the president from office by 328 votes to zero; after his dismissal, his own Party of the Regions followed up with a statement declaring that “full responsibility [for the violence] rests with Yanukovych and his entourage”. Many of these deputies are the same ones who, little more than a month ago, passed draconian anti-protest laws that led to the first shootings of protesters.

Which brings us back to why the Maidan revolution began.

For years Ukrainians have known that their political class is among the most self-seeking anywhere in the world. Their tolerance can even be said to have been an inevitable part of the abusive relationship dynamics I mentioned. When holding legislative and executive office not only confers access to patronage and public funds as well as immunity from prosecution, but also allows leaders control of law enforcement and the courts, and none of this seems so different from the Communist system that preceded it, it’s a reasonable reaction for the ordinary, exhausted citizen to put his head down and get on with it. In many senses the system is a continuation of the old Communist way. From the 1970s onwards few Soviet officials privately believed in Marxism-Leninism, and when these ideology-less men took power in 1991 they had nothing but cynicism and venality to offer their citizens. The former Ukrainian prime minister Pavlo Lazarenko was recently released after eight years in detention in a Californian jail for embezzling at least $100m from United Energy Systems of Ukraine, the company that he set up with one Yulia Tymoshenko. Yanukovych’s predecessor Leonid Kuchma negotiated an amnesty for himself over alleged illicit weapons sales to Iraq. Even the “honest man” of the Orange Revolution, Viktor Yushchenko, rapidly disgusted his people by enriching his family members.or years Ukrainians have known that their political class is among the most self-seeking anywhere in the world. Their tolerance can even be said to have been an inevitable part of the abusive relationship dynamics

The rot didn’t stop with cynicism, however. The combination of venality and freed markets brought with it wild lawlessness. Ukraine is a world leader in political “accidents”. The former interior minister Yuriy Kravchenko apparently killed himself with two shots to the head; the transport minister Heorhiy Kirpa (in charge of the Kyiv-Odessa highway), supposedly shot himself in the sauna of his holiday home; the opposition politicians Vyacheslav Chornovyl, Anatoly Yermak and Oleksandr Yemets all swerved off the road or drove thoughtlessly into trucks.

It adds up. It adds up to the kind of amorality described by Yulia, the young woman in the viral protest video I am a Ukrainian. It adds up to the reaction of Volodymyr Parasiuk, the 26-year-old from Lviv who picked up the microphone on the Maidan and who, as protesters carried the open coffins of victims of the violence towards the stage, demanded that they reject the opposition’s EU-brokered deal with Yanukovych – which they did. (So decisive was Parasiuk’s speech that the opposition leader Vitali Klitschko apologised to him afterwards for having shaken hands with Yanukovych.) It adds up to the words of the anonymous female Maidaner, tweeted the day the new government of unity was to be announced: “We haven’t won yet. All the politicians in power during the last ten years must go.”

This is why the Maidan backlash began when it did. These protesters are a new generation, without their parents’ resignation, grown up, despite their government’s monstrosity, with something that passes for freedom – access to the internet, television, mobility, consumer goods. They have looked west, embraced a prospect of European ideals of fairness and justice just as we begin to become blasé about these, and erupted into revolt at their denial. They are protesting for themselves; they are, I think, also protesting for their families, for their parents and grandparents, and for their nation. It is not an intellectual reaction, nor a particularly political one. It is the final, unreflecting “Enough”.

Nationalists, ultra-nationalists and the motley crew of right-wing survivalist and anti-Semitic groups represented by Svoboda (“Freedom”), Right Sector and others all made themselves visible on the Maidan. But their prominence, like that of genuine separatists or Putin’s stooges in Crimea or Kharkiv, could – with tactful handling –have been diminished to the margins where, even in the most balanced societies, they will always exist. The nationalism of most Maidaners is that of the core of Ukrainians who, from the 18th century onwards, when Johann Gottfried von Herder, the pastor of nationalism, declared that their country would become the new Greece “for the blueness of its sky”, began to cultivate a sense of nation as a cultural, literary and social rebuttal of their suppressed status.

All this is now significantly more complicated by Putin’s invasion of Crimea. We should have foreseen it; the abusive partner never wants to let the other one go; or, put it another way, Putin’s very Soviet cynicism understands how little the west wants to take him on. But we can’t anticipate everything. There were suspicions, however, that he would act after the Olympics were done.

What we must now do in the Europe to whose values the new generation of Ukrainians aspires is, yes, be sympathetic bankers, tactful facilitators, members of a vigorous effort (bilateral, if Putin withdraws, which I don’t think he will) to aid the belated emergence of the independent nation that was created, but in name only, 23 years ago. What we must not do is fail to give strong support, and so embitter Ukraine’s new-found belief in European ideals. We must not, from neglect or pious realpolitik, act as we did previously and let it slip back into its old abusive relationship and subservience, subject to Putin’s violent but oddly fey muscle-flexing. That includes not allowing the Russian president to go a metre further towards occupying eastern Ukraine. Yet when the wind carries away the smoke, the task won’t be achieved by filling a power vacuum in Kyiv with a temporary government of national unity or with new elections featuring many of the same old candidates. The Maidaners know it. It is why they have said they will not leave, and that all the politicians of the past ten years must go.

I believe a majority of Ukrainians know that, too. They know that it’s a moral vacuum they need to get rid of in their country. That is the only vacuum that matters. Understand this, and you – concerned outsider, careful diplomat, pragmatic politician, deep-thinking strategist, denizens of all shades of eastern and western foreign policy – will understand what needs to happen next in the nation of Ukraine.

Julian Evans is a travel writer and biographer

NEAL FOX FOR NEW STATESMAN
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They know where you live

Imagine your house being raided by armed police. That’s what happened to Mumsnet’s Justine Roberts after she fell victim to an internet hoaxer.

At around midnight on Tuesday 11 August 2015, a man dialled 999 to report a murder. A woman had been killed in her London home, he said, before hanging up without offering his name. A second call followed. This time, the man claimed to be the killer. He told the operator that he had now taken the woman’s children hostage at the Islington address. They were locked with him inside a room in the house, he said. The police responded with reassuring speed. Fifteen minutes later, eight officers, five of them armed with automatic weapons, accompanied by saliva-flecked dogs, arrived at the scene and took up position in neighbouring front gardens. When one officer banged on the front door of the house, the team was greeted, moments later, not by a masked murderer but by a blinking and bewildered au pair.

Justine Roberts, the woman whom the caller claimed to have killed, was in fact nearly 2,000 kilometres away – in Italy, holidaying with her husband and children. After explaining this to the police, the au pair called Roberts, who assumed that the incident was an unfortunate misunderstanding, one that could be unpicked after the vacation. It was no mistake. Roberts had been the victim of “swatting”, the term given to a false emergency call designed to bait an armed unit of police officers to storm someone’s home. It wasn’t until a few days later, as the family was preparing to return to London, that Roberts discovered that she had been the target of a planned and sustained attack, not only on her household, but also on her business.

Roberts is the founder of Mumsnet, the popular British internet discussion forum on which parents share advice and information. A few days before the swatting incident, members of 8chan, a chat room that prides itself on being an open, anonymous platform for free speech, no matter how distasteful, had registered accounts on Mums­net with the aim of trolling people there. When legitimate Mumsnet users identified and then ridiculed the trolls, some retreated to 8chan to plot more serious vengeance in a thread that the police later discovered. Roberts wasn’t involved in the online skirmish but, as the public face of the site, she was chosen as the first target.

After the initial armed response, Roberts’s perception was that the police were unconcerned about the swatting attack. “We were told that there was no victim, so there was not much that could be done,” she told me. The hoax caller, however, was not finished. In the days after the incident, there was chatter on Mumsnet and Twitter about what had happened. A Mumsnet user whom I will call Jo Scott – she requested anonymity for her own safety – exchanged heated messages with a hacker who claimed responsibility for the 999 call.

“It descended into jokes and silliness, like many things do,” Scott said. “I didn’t take it seriously when the hacker said he had big surprises in store.” She doesn’t believe that what happened next was personal. “I think I was just easy to find.”

A few days after police were called to Roberts’s home, Scott was in her bedroom while her husband was sitting downstairs playing video games. At 11pm, she heard a noise outside. “I looked out of the window and saw blue flashing lights in the street,” she recalled. “I could hear shouting but I didn’t pay it much notice.” Then she heard her husband open the front door. Police rushed into the house. An armed officer shouted upstairs, asking Scott if she was hurt. When she replied that she was fine, he told her to fetch her two young children: he needed to see them. Scott shook her sons awake, explaining, so as not to alarm them, that the police had come to show the boys their cars. As the three of them went downstairs, the officers swept up through the house, repeatedly asking if there were any weapons on the property.

“I was beyond confused by this point,” Scott said. “Everyone was carrying a gun. They had little cutaway bits so you could see the bullets. My eldest asked one of the officers if he could have a go on his gun and went to touch it.”

As Scott sat with an officer downstairs, she asked what had happened to her husband. “I later found out that the noises I’d heard were the police calling for him to come outside,” she said. “He dropped the PlayStation controller as he left the room. It was only later that we realised it’s a good job he did: in the dark, the controller might have looked like a weapon.”

Outside, Scott’s husband had been surrounded and arrested. Other police ­officers were on the lookout in the front gardens of nearby properties, having warned the couple’s neighbours to stay indoors, away from their windows. “One of the officers said it was beginning to look like a hoax,” Scott said. “Then he mentioned swatting. As soon as he said that word, I twigged that I’d seen the term that day on Twitter in relation to the Mumsnet hack.”

***

The term “swatting” has been used by the FBI since 2008. “Swat” is an acronym of “Special Weapons and Tactics”, the American police squads routinely called to intervene in hostage situations. It is, in a sense, a weaponised version of a phoney order of pizza, delivered as a prank to a friend’s home, albeit one that carries the possibility of grave injury at the hands of police. For perpetrators, the appeal is the ease with which the hoax can be set in motion and the severity of the results. With a single, possibly untraceable phone call, dialled from anywhere in the world, it is possible to send an armed unit to any address, be it the home of a high-profile actor whom you want to prank or that of someone you want to scare.

In America, where swatting originated, the practice has become so widespread – targets have included Tom Cruise, Taylor Swift, Clint Eastwood and the Californian congressman Ted Lieu – that it is now classed as an act of domestic terrorism. In the UK, where Justine Roberts’s was one of the first recorded cases, swatting is classed as harassment, though that may change if these and other forms of internet vigilante attacks, such as doxxing, become increasingly commonplace.

Doxxing involves the publication of someone’s personal details – usually their home address, phone numbers, bank details and, in some cases, email address – on the internet. It is often the prelude to swatting: after all, the perpetrator of a hoax cannot direct the police to the target’s home address until this is known. (During the week of the Mumsnet attacks, one of the perpetrators attempted to locate another target using their computer’s IP address, which can identify where a person is connected to the internet, often with alarming precision. Their calculation, however, was slightly out; police were called to a neighbour’s address.)

Though doxxing has a less dramatic outcome than swatting, the psychological effects can be just as severe. For victims – usually people who are active on the internet and who have outspoken opinions or who, in the eyes of an internet mob, have committed some kind of transgression – the mere threat of having their personal information made available on the web can cause lasting trauma. A Canadian software developer whose home address, bank details, social security number and email history were published online in 2014 told me that he now keeps an axe by his front door. “I still don’t feel safe here,” he said. “It’s terrifying.”

Christos Reid, a social media manager for a software company, was doxxed last year. Reid’s information came from a website he had registered seven years earlier. “I woke up one morning to find a tweet announcing my personal details,” he told me. When he asked the Twitter account holder to take down the address, he was told to commit suicide. Reid said he was “OK for about half an hour”; but then, after he went out, he broke down in the street. “I’ve become more paranoid,” he said. He no longer gives out business cards with personal information.

Reid lives in London, but at the time of the doxx he was attending an event in Nottingham, home to the British police’s largest cybercrime division. He was impressed with the police response, even though they told him that they had not heard of the term “doxxing” before. “I was interviewed by two separate people about my experiences who then compiled everything into a case file and transferred it to the Met. When I arrived home, an officer visited me to discuss what happened and my options.”

The policeman explained harassment law to Reid, and offered advice on how to improve security at his flat and what to do if someone hostile turned up at the address. Reid shouldered the repercussions of what had happened alone; no suspects were identified. A spokesperson for the Metropolitan Police similarly said that although detectives from Islington CID have investigated the swatting attacks made on Roberts and Scott, no suspects have been identified “at this time”, even as “inquiries continue”.

Doxxing may seem to be a mild form of harassment but it carries with it an implicit threat of impending violence; the worrying message is: “We know where you live.” Unlike swatting, which is always malicious, doxxing is sometimes viewed by its perpetrators as virtuous. In November 2014, hackers claiming to be aligned with the internet group Anonymous published personal information allegedly belonging to a Ku Klux Klan member from Missouri. The hackers said that their action was a response to the KKK’s threat to use lethal force against demonstrators in the city of Ferguson, Missouri, protesting against the killing of the unarmed black teenager Michael Brown by a white police officer. In January 2015 hackers claiming to be from Isis took over US Central Command’s Twitter account and posted information about senior military officers, including phone numbers and email addresses. In each case, those carrying out the doxxing believed, however mistakenly, in the virtue of their actions and hoped that the information could be used to bring punishment or ruin to the subject.

The term “doxxing” may be new but the practice is an old one. The Hollywood blacklist revealed the political beliefs and associations of actors and directors in the late 1940s as a way to invite shame, deny employment and dissuade others from following their example. “But it has become a lot easier to find people’s private details with the help of the internet,” Jeroen Vader told me. Vader owns Pastebin, a website that allows users to upload and distribute text documents, and where much of the personal data is anonymously uploaded and shared. “People post their private information on social networks,” he said. “A lot of people aren’t aware that their information is so easily available to others.”

In Justine Roberts’s case, the perpetrator may not even have needed to look at social networks to mine her personal information. “If you’re on the electoral roll, you’re easy to find,” she said. “There’s not much you can do to stop people getting hold of your data one way or another, whether it’s for nefarious reasons or simply to better advertise to you. We live in a world that is constantly trying to gather more information about us.”

Jeroen Vader said he has noticed an “upward trend” in the number of doxxing posts uploaded to Pastebin in recent months, but insisted that when someone uses the site’s abuse report system these offending posts are removed immediately.

Across social media companies, action is more often reactive than proactive. Victoria Taylor, a former director at Reddit, one of the largest community-driven websites in the world, said that the rule against publishing other users’ personal information has been “consistently one of the site’s most basic policies” and that “any violation of this rule is taken extremely seriously by the team and community”. Still, she was only able to recommend that victims of doxxing send a message to the site’s administrators. Similarly, when asked what a person can do to remove personal details that have been published without permission, a Twitter spokesperson said: “Use our help form.”

The spokesperson added: “There has def­initely been an overall increase in doxxing since 2006, both on Twitter and on the internet more generally.” She attributed this rise to the emergence of search engines such as Intelius and Spokeo, services designed to locate personal information.

***

The surge in the number of dox­xing and swatting attacks is in part a result of the current lack of legal protection for victims. Confusion regarding the law on doxxing is pervasive; the term is even not mentioned in either US or European law. In a tutorial posted on Facebook in 2013, the writer claims: “Doxxing isn’t illegal as all the information you have obtained is public,” and adds: “But posting of the doxx might get you in a little trouble.”

Phil Lee, a partner in the privacy, security and information department of Fieldfisher based at the law firm’s office in Silicon Valley, said that differing privacy laws around the world were part of the problem. “Various countries have laws that cover illegal or unauthorised obtaining of data. Likewise, some of the consequences of releasing that data, such as defamation or stalking, cover elements of what we now term doxxing. But there is no global law covering what is a global phenomenon.” Indeed, Roberts believes that her London address was targeted from America – the 999 call was routed through a US proxy number.

One challenge to creating a law on doxxing is that the sharing of personal information without permission has already become so widespread in the digital age. “If a law was to state something like, ‘You must not post personal information about another person online without their consent,’ it wouldn’t reflect how people use the internet,” Lee said. “People post information about what their friends and family members have been doing all the time without their consent.

“Such a law could have a potentially detrimental effect on freedom of speech.”

Lee believes that a specific law is unnecessary, because its potentially harmful effects are already covered by three discrete pieces of legislation dealing with instances where a person’s private information is obtained illegally, when that information is used to carry out illegal acts and when the publication of the information is accompanied by a threat to incite hatred. However, this does not adequately account for cases in which the information is obtained legally, and then used to harass the individual in a more legally ambiguous manner, either with prank phone calls or with uninvited orders of pizza.

Susan Basko, an independent lawyer who practises in California and who has been doxxed in the course of her frequent clashes with internet trolls, believes that the onus should be on the law, rather than the public. She points out that in the US it is a crime to publicise information about a government employee such as their home address, their home and cellphone numbers, or their social security number, even if the information is already online. “This law should apply to protect all people, not just federal employees,” she said. “And websites, website-hosting companies and other ISPs should be required to uphold this law.”

Basko said that doxxing will continue to increase while police have inadequate resources to follow up cases. For now, it is up to individuals to take preventative measures. Zoë Quinn, an American game designer and public speaker who was doxxed in 2014, has launched Crash Override, a support network and assistance group for targets of online harassment, “composed entirely of experienced survivors”.

Quinn, who spoke about the problem at a congressional hearing in Washington, DC in April last year, recently posted a guide on how to reduce the likelihood of being doxxed. “If you are worried you might some day be targeted,” she wrote, “consider taking an evening to stalk yourself online, deleting and opting out of anything you’re not comfortable with.”

Both Scott and Roberts have changed their privacy habits following the attacks. Scott is more careful about interacting with strangers online, while Roberts uses scrambler software, which ensures that she never uses the same password for more than one online site or service.

For both women’s families, the effects of their encounters with armed police have also lingered. When one day recently Roberts’s husband returned home early from work, the au pair called the police, believing it was an intruder. And Scott is haunted by what happened.

“What if my husband had made a sudden move or resisted in some way? What if my eldest had grabbed the gun instead of gently reaching for it? What if people locally believed that my husband did actually have guns in the house?” she asks. “I don’t think the people making these sorts of hoax calls realise the impact.” 

This article first appeared in the 28 April 2016 issue of the New Statesman, The new fascism