How Labour will give people the power to shape their own services

The trick is to understand where communities are at their strongest and most energetic and build capacity around them.

This week Ed Miliband and Jon Cruddas set out the purpose and mission of the next Labour government: "get power to give that power away". How we achieve it matters as much as our ambition to do it.

Boxed in between a market that sees us only as consumers and a state that is too often dehumanising and inflexible, it’s clear that change is long overdue. At a time when resources are scarce in the economy, they are abundant in our communities. Passion, energy, empathy and creativity exist in spades, if only we could see it.

But after four years of cuts which have placed the greatest strain on communities and families least able to bear it, the message that we’ll hand power to people to do things themselves may seem impossible to those who are struggling to stay afloat. They need to know that this is not "politics on the cheap". We recognise that some communities don’t currently have the time, resources or confidence to organise, challenge and create change. Last year research by Civil Exchange showed how, since the "big society", the most deprived areas of the country have fallen further and further behind. The "big society" was based on an entrepreneurial business model, where the state got out the way and communities thrived. The message from Civil Exchange is that they don’t - especially where help is most needed.

There is an inequality in people’s experiences of wielding power and changing this takes time. There are brilliant examples, like the Unicef Rights Respecting Schools Programme, which shares real power with children from the age of 5, allowing them to participate in shaping and running their own schools and learning by doing.

Investing in communities to help build their own capacity doesn’t mean bringing in clever people from Whitehall to set up forums and networks, as the government has done, on short-term contracts. From Wigan to Walsall, those relationships and community groups are already there. The trick is to understand where communities are at their strongest and most energetic and build capacity around them. In Wigan you might start with the grassroots sport clubs which are strong, thriving and have reach across local communities. It’s a big leap from running a football league to taking power back and using it to manage your own cancer care or shape your local health service and there are different ways of bridging it. One approach is through community organisers, like anti-fascist charity Hope Not Hate, which uses a network of grassroots organisers to build capacity to fight racism and fascism across communities.

There are other ways too. In Lambeth, the Young Lambeth Cooperative gives local people the power to make decisions about how their youth services are run. The budget is held in a community trust and services are commissioned by its members with support from the local Council. This is more than localism. Just as power can get stuck at national level, so too it can sometimes get stuck at local level. As Lambeth has shown, to give more power to people sometimes, you have to take it away from local and national government, or you have to push it downwards and give the frontline professionals tasked with helping people the power they need to do it. There are many people who need and deserve help and support to make decisions and manage their own care. Children in care, for example, frequently say decisions are taken without thought to the reality of their lives. They don’t want to make huge decisions by themselves; they want the support of an adult they trust. But just as they don’t currently hold power to make decisions, nor do their social workers. They need access to budgets across health and social care and real power to make decisions.

The lesson of these diverse examples is that they succeed because they recognise the colour and texture of life in different communities. Trying to impose one model squeezes the spirit and energy out of people and communities. As Jon Cruddas told the New  Local Government Network, our job is to help people shape things themselves in response to the needs of their own local communities.

This is so important because too often we hear people’s experience of both market and state is uncaring, unresponsive and inflexible, from incomprehensible computer-generated letters to poor service and lack of redress. Giving people the power and ability to shape services will stop us working in silos, ticking boxes and ignoring the things that matter to people most. Business developments that take no account of the wider impact on the community, a care system that drives a coach and horses through the relationships that sustain children at the time they need them most. The answer is to give children-in-care councils, patient forums and residents associations the power and ability to shape those services around the things that matter to them.

It’s not easy to do but it couldn’t matter more because it’s built on the idea of human potential, replacing a deficit model which focuses on people’s problems with a positive model which focuses on people’s potential.

Lisa Nandy is shadow for minister for civil society and MP for Wigan

Ed Miliband delivering his speech on banking reform at the University of London last month. Photograph: Getty Images.

Lisa Nandy is the MP for Wigan. She was formerly Shadow Secretary of State for Energy and Climate Change.

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Let's face it: supporting Spurs is basically a form of charity

Now, for my biggest donation yet . . .

I gazed in awe at the new stadium, the future home of Spurs, wondering where my treasures will go. It is going to be one of the architectural wonders of the modern world (football stadia division), yet at the same time it seems ancient, archaic, a Roman ruin, very much like an amphitheatre I once saw in Croatia. It’s at the stage in a new construction when you can see all the bones and none of the flesh, with huge tiers soaring up into the sky. You can’t tell if it’s going or coming, a past perfect ruin or a perfect future model.

It has been so annoying at White Hart Lane this past year or so, having to walk round walkways and under awnings and dodge fences and hoardings, losing all sense of direction. Millions of pounds were being poured into what appeared to be a hole in the ground. The new stadium will replace part of one end of the present one, which was built in 1898. It has been hard not to be unaware of what’s going on, continually asking ourselves, as we take our seats: did the earth move for you?

Now, at long last, you can see what will be there, when it emerges from the scaffolding in another year. Awesome, of course. And, har, har, it will hold more people than Arsenal’s new home by 1,000 (61,000, as opposed to the puny Emirates, with only 60,000). At each home game, I am thinking about the future, wondering how my treasures will fare: will they be happy there?

No, I don’t mean Harry Kane, Danny Rose and Kyle Walker – local as well as national treasures. Not many Prem teams these days can boast quite as many English persons in their ranks. I mean my treasures, stuff wot I have been collecting these past 50 years.

About ten years ago, I went to a shareholders’ meeting at White Hart Lane when the embryonic plans for the new stadium were being announced. I stood up when questions were called for and asked the chairman, Daniel Levy, about having a museum in the new stadium. I told him that Man United had made £1m the previous year from their museum. Surely Spurs should make room for one in the brave new mega-stadium – to show off our long and proud history, delight the fans and all those interested in football history and make a few bob.

He mumbled something – fluent enough, as he did go to Cambridge – but gave nothing away, like the PM caught at Prime Minister’s Questions with an unexpected question.

But now it is going to happen. The people who are designing the museum are coming from Manchester to look at my treasures. They asked for a list but I said, “No chance.” I must have 2,000 items of Spurs memorabilia. I could be dead by the time I finish listing them. They’ll have to see them, in the flesh, and then they’ll be free to take away whatever they might consider worth having in the new museum.

I’m awfully kind that way, partly because I have always looked on supporting Spurs as a form of charity. You don’t expect any reward. Nor could you expect a great deal of pleasure, these past few decades, and certainly not the other day at Liverpool when they were shite. But you do want to help them, poor things.

I have been downsizing since my wife died, and since we sold our Loweswater house, and I’m now clearing out some of my treasures. I’ve donated a very rare Wordsworth book to Dove Cottage, five letters from Beatrix Potter to the Armitt Library in Ambleside, and handwritten Beatles lyrics to the British Library. If Beckham and I don’t get a knighthood in the next honours list, I will be spitting.

My Spurs stuff includes programmes going back to 1910, plus recent stuff like the Opus book, that monster publication, about the size of a black cab. Limited editions cost £8,000 a copy in 2007. I got mine free, as I did the introduction and loaned them photographs. I will be glad to get rid of it. It’s blocking the light in my room.

Perhaps, depending on what they want, and they might take nothing, I will ask for a small pourboire in return. Two free tickets in the new stadium. For life. Or longer . . . 

Hunter Davies is a journalist, broadcaster and profilic author perhaps best known for writing about the Beatles. He is an ardent Tottenham fan and writes a regular column on football for the New Statesman.

This article first appeared in the 16 February 2017 issue of the New Statesman, The New Times