Duncan Smith blames Conservative HQ for statistics abuse

Work and Pensions Secretary says incapacity benefit story was "nothing to do with the department" and adds: "I've tried to get my colleagues at Central Office to check first".

After months of trying, MPs on the work and pensions select committee finally had a chance to question Iain Duncan Smith on the DWP's abuse of statistics and the chaos surrounding Universal Credit today. On the former, Duncan Smith bullishly pointed out that the department had published "over 500" statistical releases and had received just two critical letters from the UK Statistics Authority. He again declared that he "believed" thousands of people had moved into work as a result of the introduction of the benefit cap, despite the UKSA warning that this was "unsupported by the official statistics".

But when he was questioned on the false statement by Conservative chairman Grant Shapps that "nearly a million people" (878,300) on incapacity benefit dropped their claims, rather than face a new medical assessment for the employment and support allowance (which resulted in another reprimand from the Statistics Authority to Duncan Smith and Shapps), he took a strikingly different line. Rather than defending the claim, he replied that it was "nothing to do with the department" and blamed CCHQ for the inaccurate "conflation of data". Speaking from what appeared to most to be a glass house, he added: "I've tried to get my colleagues at Central Office to check first before they put anything out about the areas that the DWP covers because it's complex". One was left with the image of Duncan Smith pleading with Shapps and other Tory apparatchiks not to twist statistics for the purposes of political propaganda but his own record meant he received little sympathy from the committee.

After being challenged on the DWP's demonisation of benefit claimants through its references to "a something for nothing culture", Duncan Smith similarly sought to shift the blame, noting that it was "a minister" from the last government (Liam Byrne) who first referred to "shirkers" and "workers", to which the only appropriate reply is 'two wrongs don't make a right".

On Universal Credit, which was being claimed by just 2,150 people at the end of September, 997,850 short of the original April 2014 target of one million, he defiantly declared "there is no debacle" and denounced the "bogus nonsense" that had been spoken about the scale of IT writedowns. We learned that a mere £40.1m of IT assets had been written off (lower than £140m figure cited by the public accounts committee) but what Duncan Smith didn't mention is that officials expect a further £91m to be "rapidly amortised" (written off) over the next five years.

Challenged on whether he expected his target of moving all claimants onto Universal Credit (with the exception of 700,000 claiming employment and support allowance) by 2017, he could only again reply that he "believed" it would be. But after so many delays, few MPs are now willing to accept his assurances. For now, Duncan Smith can only claim 'success' by permanently shifting the goalposts. As one of his officials put it today, "it works for a limited population at this time."

Work and Pensions Secretary Iain Duncan Smith arrives for a cabinet meeting. Photograph: Getty Images.

George Eaton is political editor of the New Statesman.

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The economics of outrage: Why you haven't seen the end of Katie Hopkins

Her distasteful tweet may have cost her a job at LBC, but this isn't the last we've seen of Britain's biggest troll. 

Another atrocity, other surge of grief and fear, and there like clockwork was the UK’s biggest troll. Hours after the explosion at the Manchester Arena that killed 22 mostly young and female concert goers, Katie Hopkins weighed in with a very on-brand tweet calling for a “final solution” to the complex issue of terrorism.

She quickly deleted it, replacing the offending phrase with the words “true solution”, but did not tone down the essentially fascist message. Few thought it had been an innocent mistake on the part of someone unaware of the historical connotations of those two words.  And no matter how many urged their fellow web users not to give Hopkins the attention she craved, it still sparked angry tweets, condemnatory news articles and even reports to the police.

Hopkins has lost her presenting job at LBC radio, but she is yet to lose her column at Mail Online, and it’s quite likely she won’t.

Mail Online and its print counterpart The Daily Mail have regularly shown they are prepared to go down the deliberately divisive path Hopkins was signposting. But even if the site's managing editor Martin Clarke was secretly a liberal sandal-wearer, there are also very good economic reasons for Mail Online to stick with her. The extreme and outrageous is great at gaining attention, and attention is what makes money for Mail Online.

It is ironic that Hopkins’s career was initially helped by TV’s attempts to provide balance. Producers could rely on her to provide a counterweight to even the most committed and rational bleeding-heart liberal.

As Patrick Smith, a former media specialist who is currently a senior reporter at BuzzFeed News points out: “It’s very difficult for producers who are legally bound to be balanced, they will sometimes literally have lawyers in the room.”

“That in a way is why some people who are skirting very close or beyond the bounds of taste and decency get on air.”

But while TV may have made Hopkins, it is online where her extreme views perform best.  As digital publishers have learned, the best way to get the shares, clicks and page views that make them money is to provoke an emotional response. And there are few things as good at provoking an emotional response as extreme and outrageous political views.

And in many ways it doesn’t matter whether that response is negative or positive. Those who complain about what Hopkins says are also the ones who draw attention to it – many will read what she writes in order to know exactly why they should hate her.

Of course using outrageous views as a sales tactic is not confined to the web – The Daily Mail prints columns by Sarah Vine for a reason - but the risks of pushing the boundaries of taste and decency are greater in a linear, analogue world. Cancelling a newspaper subscription or changing radio station is a simpler and often longer-lasting act than pledging to never click on a tempting link on Twitter or Facebook. LBC may have had far more to lose from sticking with Hopkins than Mail Online does, and much less to gain. Someone prepared to say what Hopkins says will not be out of work for long. 

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