More trouble for IDS: how claimants are unprepared for Universal Credit

Ahead of Duncan Smith's grilling by MPs, a new study shows 92 per cent of claimants are unprepared for the new system in at least one area.

Iain Duncan Smith will be grilled by MPs on Wednesday about the progress (or lack of) in implementing Universal Credit and there's further evidence today of why so many across Whitehall are troubled by the Work and Pensions Secretary's grand projet

Three months before UC, which will replace six of the main means-tested benefits and tax credits with a single payment, is introduced nationally, the first independent survey of recipients by Citizens Advice has found that 92 per cent are unprepared for the new system in at least one area. Changes that will be introduced include monthly, rather than weekly or fortnightly, payments, a new online system for accessing benefits and the direct payment of housing benefit to claimants, rather than landlords. 

Previous research has found that claimants believe monthly payment will make it harder for them to budget and this concern is reinforced by the Citizens Advice study, with three-quarters saying they could not alone "keep track of my money on a monthly basis". In addition, two-thirds say they will need help to "get online and manage my universal credit account". One claimant, Derek Mallet, from Birmingham, said he was "concerned about having to use the internet in order to set up and get benefits. I have never been on a computer." This unpreparedness, Citizens Advice says, is "widespread across people of all backgrounds and ages".

In response, the charity is pushing for the government to allow claimants to request fortnightly rather than monthly payments and for their rent to be paid directly to their landlord for the first year of the new system. Gillian Guy said: "Our report shows that an overwhelming majority of people do not feel ready to deal with universal credit. Our findings must act as a wake-up call for government.

"The results demonstrate yet again how vital it is that implementing universal credit is not left to chance. There is clearly a breakdown in the system if 90% of potential claimants are not ready to deal with this major change to their payments, and ministers must act urgently to address this problem."

For now, the DWP insists that it is working with "councils, social landlords and community groups, including Citizens Advice, to offer support" to claimants. But if Universal Credit is not to become, in Labour's words, "universal chaos", it does look increasingly likely that Duncan Smith will have to accept the changes urged by Citizens Advice and others. 

Work and Pensions Secretary Iain Duncan Smith speaks at last year's Conservative conference in Birmingham. Photograph: Getty Images.

George Eaton is political editor of the New Statesman.

Photo: Getty
Show Hide image

Theresa May could live to regret not putting Article 50 to a vote sooner

Today's Morning Call.

Theresa May will reveal her plan to Parliament, Downing Street has confirmed. They will seek to amend Labour's motion on Article 50 adding a note of support for the principle of triggering Article 50 by March 2017, in a bid to flush out the diehard Remainers.

Has the PM retreated under heavy fire or pulled off a clever gambit to take the wind out of Labour's sails while keeping her Brexit deal close to her chest? 

Well, as ever, you pays your money and you makes your choice. "May forced to reveal Brexit plan to head off Tory revolt" is the Guardian's splash. "PM caves in on plans for Brexit" is the i's take. "May goes into battle for Brexit" is the Telegraph's, while Ukip's Pravda aka the Express goes for "MPs to vote on EU exit today".

Who's right? Well, it's a bit of both. That the government has only conceded to reveal "a plan" might mean further banalities on a par with the PM's one-liner yesterday that she was seeking a "red white and blue Brexit" ie a special British deal. And they've been aided by a rare error by Labour's new star signing Keir Starmer. Hindsight is 20:20, but if he'd demanded a full-blown white paper the government would be in a trickier spot now. 

But make no mistake: the PM didn't want to be here. It's worth noting that if she had submitted Article 50 to a parliamentary vote at the start of the parliamentary year, when Labour's frontbench was still cobbled together from scotch-tape and Paul Flynn and the only opposition MP seemed to be Nicky Morgan, she'd have passed it by now - or, better still for the Tory party, she'd be in possession of a perfect excuse to reestablish the Conservative majority in the House of Lords. May's caution made her PM while her more reckless colleagues detonated - but she may have cause to regret her caution over the coming months and years.

PANNICK! AT THE SUPREME COURT

David Pannick, Gina Miller's barrister, has told the Supreme Court that it would be "quite extraordinary" if the government's case were upheld, as it would mean ministers could use prerogative powers to reduce a swathe of rights without parliamentary appeal. The case hinges on the question of whether or not triggering Article 50 represents a loss of rights, something only the legislature can do.  Jane Croft has the details in the FT 

SOMETHING OF A GAMBLE

Ministers are contemplating doing a deal with Nicola Sturgeon that would allow her to hold a second independence referendum, but only after Brexit is completed, Lindsay McIntosh reports in the Times. The right to hold a referendum is a reserved power. 

A BURKISH MOVE

Angela Merkel told a cheering crowd at the CDU conference that, where possible, the full-face veil should be banned in Germany. Although the remarks are being widely reported in the British press as a "U-Turn", Merkel has previously said the face veil is incompatible with integration and has called from them to be banned "where possible". In a boost for the Chancellor, Merkel was re-elected as party chairman with 89.5 per cent of the vote. Stefan Wagstyl has the story in the FT.

SOMEWHERE A CLOCK IS TICKING

Michael Barnier, the EU's chief Brexit negotiator, has reminded the United Kingdom that they will have just 15 to 18 months to negotiate the terms of exit when Article 50 is triggered, as the remaining time will be needed for the deal to secure legislative appeal.

LEN'S LAST STAND?

Len McCluskey has quit as general secretary of Unite in order to run for a third term, triggering a power struggle with big consequences for the Labour party. Though he starts as the frontrunner, he is more vulnerable now than he was in 2013. I write on his chances and possible opposition here.

AND NOW FOR SOMETHING COMPLETELY DIFFERENT

Emad asks if One Night Stand provides the most compelling account of sex and relationships in video games yet.

MUST READS

Theresa May is becoming adept at avoiding defeats says George

Liv Constable-Maxwell on what the Supreme Court protesters want

Theresa May risks becoming an accidental Europe wrecker, says Rafael Behr

Get Morning Call in your inbox every weekday - sign up for free here.

Stephen Bush is special correspondent at the New Statesman. His daily briefing, Morning Call, provides a quick and essential guide to British politics.