Iain Duncan Smith can't avoid the blame for the Universal Credit failures

Hearing only what you want to hear.

The government's Universal Credit program is not launching smoothly. The first "pathfinder" scheme launched on Monday with just 300 people expected to start claiming, after the other three trials were delayed. As it was, not one claimant actually turned up in person on day one, leaving staff at the Citizens Advice Bureau "unable to say what the rest of the form was like because they had not seen the live version", according to the Guardian's Amelia Gentleman.

Faced with this teething trouble, the government's spin machine is whirring up. Not to make the service sound like it works – that's a task beyond even Malcom Tucker's ken – but to make the failure somebody else's fault. Rachel Sylvester in the Times quotes one government source shifting the blame on to the civil service:

“IDS has been an incredibly good minister and really determined to get this reform through, but he has been banging his head against official intransigence, lack of will and at times deception,” says a government source.

Conservative Home's Paul Goodman goes one step further:

Another has put it more bluntly to me: "They lied to him," I was told (about the progress of the scheme).

Did poor IDS really only find out about the (lack of) progress in implementing Universal Credit recently? That seems unlikely, given that we all knew far sooner. In October 2010, the Chartered Institute of Taxation submitted its response to the Government's consultation on Universal Credit:

The document suggests that the IT changes required would not constitute a major project, and this was repeated by the Secretary of State [Iain Duncan Smith] when he gave evidence to the Work and Pensions Select Committee. We are sceptical about this.

By June 2011, those fears were becoming reality. The Observer's Daniel Boffey reported (presciently) that "Universal credit's 2013 delivery could be derailed by complex IT system":

A report commissioned by the Department for Work and Pensions (DWP), details of which have been leaked to the Observer, reveals serious concerns among government IT suppliers over whether the deadlines for the new system can be met.

And by July 2012, the Telegraph's Christopher Williams was reporting that the technology underpinning the reforms had been "rushed through":

The All Party Group on Taxation found that the Universal Credit, a single payment intended to replace several different benefits, is reliant on a new HMRC up-to-date “real time” information to track earnings.

Officials admitted that a pilot begun in April was suffering from a “glitch” that meant it had processed fewer than one in 10 of the 1m PAYE submissions so far submitted by employers. Internal documents also said the original project budget of £108m has grown to £201m.

Iain Duncan Smith may have a terrible relationship with his civil servants, but he can't blame them for not knowing about the shambles he was heading for.

A screenshot from the gov.uk website for Universal Credit. Photograph: Getty Images

Alex Hern is a technology reporter for the Guardian. He was formerly staff writer at the New Statesman. You should follow Alex on Twitter.

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To stop Jeremy Corbyn, I am giving my second preference to Andy Burnham

The big question is whether Andy Burnham or Yvette Cooper will face Jeremy in the final round of this election.

Voting is now underway in the Labour leadership election. There can be no doubt that Jeremy Corbyn is the frontrunner, but the race isn't over yet.

I know from conversations across the country that many voters still haven't made up their mind.

Some are drawn to Jeremy's promises of a new Jerusalem and endless spending, but worried that these endless promises, with no credibility, will only serve to lose us the next general election.

Others are certain that a Jeremy victory is really a win for Cameron and Osborne, but don't know who is the best alternative to vote for.

I am supporting Liz Kendall and will give her my first preference. But polling data is brutally clear: the big question is whether Andy Burnham or Yvette Cooper will face Jeremy in the final round of this election.

Andy can win. He can draw together support from across the party, motivated by his history of loyalty to the Labour movement, his passionate appeal for unity in fighting the Tories, and the findings of every poll of the general public in this campaign that he is best placed candidate to win the next general election.

Yvette, in contrast, would lose to Jeremy Corbyn and lose heavily. Evidence from data collected by all the campaigns – except (apparently) Yvette's own – shows this. All publicly available polling shows the same. If Andy drops out of the race, a large part of the broad coalition he attracts will vote for Jeremy. If Yvette is knocked out, her support firmly swings behind Andy.

We will all have our views about the different candidates, but the real choice for our country is between a Labour government and the ongoing rightwing agenda of the Tories.

I am in politics to make a real difference to the lives of my constituents. We are all in the Labour movement to get behind the beliefs that unite all in our party.

In the crucial choice we are making right now, I have no doubt that a vote for Jeremy would be the wrong choice – throwing away the next election, and with it hope for the next decade.

A vote for Yvette gets the same result – her defeat by Jeremy, and Jeremy's defeat to Cameron and Osborne.

In the crucial choice between Yvette and Andy, Andy will get my second preference so we can have the best hope of keeping the fight for our party alive, and the best hope for the future of our country too.

Tom Blenkinsop is the Labour MP for Middlesbrough South and East Cleveland