Labour should take up the mantle of radical civil service reform

Ed Miliband must help shape a cross-party agreement on the civil service that turns it into a tool to support social democratic governance in the future.

Civil service reform has traditionally been the business of well-appointed London seminar rooms: the kind of backroom issue that seems vitally important to ministers and mandarins, but has no resonance on the doorstep. The sheer lack of public interest means that the great departments of state have gone without serious reform for at least a quarter of a century and have consequently decayed until they can no longer bear the strain of modern government.

This situation may finally be about to change. Steve Hilton’s comments about the failings of the Whitehall machine, reported this weekend, seem to have catalysed the beginnings of a cross-party consensus for reform. Tony Blair has already joined the off-the-record voices of coalition secretaries of state in calling for serious change.

The coalition has undergone a Damascene conversion: in opposition, key figures tended to assume that the only problem with Whitehall was its mismanagement by Labour. The Tories are radically reducing the size of the civil service, but beyond this they have only offered micro-reform. Francis Maude once justified the creation of a weak Downing Street by reference to his own experience as a junior minister in the 1980s, a time when the gentlemen who ran departments were untroubled by overbearing Blairite management consultancy.

Given this background, it would be easy for Ed Miliband to take an oppositionalist stance and accuse the coalition of seeking to debauch the supposedly great traditions of Whitehall. His own experience as climate change secretary should tell him that this is a mistake. But if he needs any further convincing he should consult some of his fellow former Labour ministers, who tend to exhibit a mixture of exasperation and bitterness when talking about their former officials.

Labour’s goal should instead be to shape a cross-party agreement on the civil service that turns it into a tool to support social democratic governance in the future.

There are two problems that need to be addressed. The first is that the civil service lacks serious accountability. The current structures of Whitehall means permanent secretaries are accountable to their secretaries of state, who are in turn accountable to parliament. But in practice the demands of political neutrality mean that ministers cannot sack or discipline officials.

There are ways around this problem – at least one Labour secretary of state disliked their perm sec so much they refused to allow them into ministerial meetings for months on end. But this is a poor substitute for a properly organised system of clear performance goals and proper accountability for meeting them. Labour should therefore support a greater say for ministers in official appointments and performance reviews, and perhaps even the framing and publishing of performance agreements with permanent secretaries.

Any deal on civil service reform must also address the question of political advisers. The coalition has come to deeply regret its self-denying pledge to reduce the number of spads. The sheer complexity of modern government means that ministers need more advisers to help them master their briefs – think of  Hilton’s foot high pile of papers, representing a couple of days of civil service paperwork. Just as importantly, only a handful of senior officials can ever have significant exposure to their secretary of state, leaving many policy makers to frame their proposals by reading Michael Gove’s newspaper articles. Good political advisers are not the vampiric spin doctors of tabloid fable, but policy specialists who provide a link between ministers and their officials. There should be a lot more of them.

Addressing the accountability issue would ensure that ministers are able to push their policies through the Whitehall machine more effectively, but it is only half the challenge. To actually make change happen on the ground, you have to find a way to engage with NHS trusts, local authorities and schools. The second issue Labour must address is the absurdly siloed nature of Whitehall, where effective policy making too often comes second to maintaining the integrity of departmental baronies.

Most big policy issues cross departmental lines – helping a child out of poverty requires local authorities to work with the NHS, police and schools. But at the moment the fragmentation of Whitehall policy making makes coordination far too difficult, leading to poor outcomes and rampant inefficiency. For instance, a recent study from the Local Government Association showed that better integration of skills, social care and families policy could save more than £20bn over five years.

The solution is to reform Whitehall structures. One of the most persistent myths of British government is the idea that it has an overweening central triumvirate of departments – No 10, the Cabinet Office and the Treasury. The truth is that the PM can, if they wish to, wield a large amount of personal power, but the administrative support they receive from Downing Street and the Cabinet Office is unusually weak in international comparison.

So Labour should support a radical strengthening of the Cabinet Office to turn it into a Department of Strategy and Capability, which would be charged with civil service reform, coordinating policy in line with the government’s programme and ruthlessly managing a small number of cross-cutting goals. There could even be virtual ministries housed at the centre, which would commission policy advice from across departments and go beyond into the worlds of think tanks and academia. In a world where there will not be much money available, Labour should focus on five or six big challenges, rather than engaging in the sometimes undisciplined splurging of the Blair years.

Labour has a proud tradition of civil service reform. The Fulton inquiry of the 1960s was arguably the last radical attempt to shake-up the upper policy making echelons of the mandarinate. It is time for Miliband to take up the reformist mantle once again, and help forge a badly-needed consensus on how to modernise our once-great institutions of state.

David Cameron's former director of strategy Steve Hilton complained that "the bureaucracy masters the politicians". Photograph: Getty Images.

Simon Parker is director of the New Local Government Network

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Building peace in a dangerous world needs resources, not just goodwill

Conflict resolution is only the first step.

Thursday 21 September is the UN-designated International Day of Peace. At noon on this day, which has been celebrated for the last 25 years, the UN general secretary will ring the Peace Bell on the UN headquarters in New York and people of good will around the world will take part in events to mark the occasion. At the same time, spending on every conceivable type of weaponry will continue at record levels.

The first couple of decades after the end of the Cold War saw a steady reduction in conflict, but lately that trend seems to have been reversed. There are currently around 40 active armed conflicts around the world with violence and suffering at record levels. According to the 2017 Global Peace Index worldwide military spending last year amounted to a staggering $1.7 trillion and a further trillion dollars worth of economic growth was lost as a result. This compares with around 10 billion dollars spent on long term peace building.

To mark World Peace Day, International Alert, a London-based non-government agency which specialises in peace building, is this week publishing Redressing the Balance, a report contrasting the trivial amounts spent on reconciliation and the avoidance of war with the enormous and ever growing global military expenditure.  Using data from the Institute for Economics and Peace, the report’s author, Phil Vernon, argues that money spent on avoiding and mitigating the consequences of conflict is not only morally right, but cost-effective – "every dollar invested in peace building reduces the cost of conflict".

According to Vernon, "the international community has a tendency to focus on peacemaking and peacekeeping at the expense of long term peace building."  There are currently 100,000 soldiers, police and other observers serving 16 UN operations on four continents. He says what’s needed instead of just peace keeping is a much greater sustained investment, involving individuals and agencies at all levels, to address the causes of violence and to give all parties a stake in the future. Above all, although funding and expertise can come from outside, constructing a durable peace will only work if there is local ownership of the process.

The picture is not wholly depressing. Even in the direst conflicts there are examples where the international community has help to fund and train local agencies with the result that local disputes can often be settled without escalating into full blown conflicts. In countries as diverse as East Timor, Sierra Leone, Rwanda and Nepal long term commitment by the international community working with local people has helped build durable institutions in the wake of vicious civil wars. Nearer to home, there has long been recognition that peace in Ireland can only be sustained by addressing long-standing grievances, building resilient institutions and ensuring that all communities have a stake in the outcome.

At a micro level, too, there is evidence that funding and training local agencies can contribute to longer term stability. In the eastern Congo, for example, various non-government organisations have worked with local leaders, men and women from different ethnic groups to settle disputes over land ownership which have helped fuel 40 years of mayhem. In the Central African Republic training and support to local Muslim and Christian leaders has helped reduce tensions. In north east Nigeria several agencies are helping to reintegrate the hundreds of traumatised girls and young women who have escaped the clutches of Boko Haram only to find themselves rejected by their communities.

Peace building, says Vernon, is the poor cousin of other approaches to conflict resolution. In future, he concludes, it must become a core component of future international interventions. "This means a major re-think by donor governments and multilateral organisations of how they measure success… with a greater focus placed on anticipation, prevention and the long term." Or, to quote the young Pakistani winner of the Nobel Peace Prize, Malala Yousufzai: "If you want to avoid war, then instead of sending guns, send books. Instead of tanks, send pens. Instead of soldiers, send teachers."

Redressing the Balance by Phil Vernon is published on September 21.   Chris Mullin is the chairman of International Alert.