When "nudge" is just another word for "advert"

Martha Gill's Irrational Animals column.

Most people will have heard of the “nudge unit” – a crack team of behavioural economists installed in Downing Street which has the power to wire policy directly into our frontal cortices, using only cutting edge neuroscience and door-to-door leafleting.

For those that haven’t, “nudging” is an evidence-based strategy that aims to influence people’s behaviour towards certain of David Cameron’s more benign policies, such as cutting energy use and reducing obesity. It’s a canny way of motivating people without offering financial reward. To get people eating healthily, for instance, it helps to put apples, rather than crisps, on eye-level shelves in shops.

At base, however, “nudging” is just a scienced-up and buzzworded-down way of saying “advertising”. The trouble for Cameron is that, for every penny spent marketing his policies through nudge, thousands more are spent by the advertising industry to encourage us to go in what is often precisely the opposite direction. So, it’s not surprising that the effects of nudging have as yet been lukewarm.

Part of the problem is that the nudgers aren’t yet fully realised advertising men. Advertisers know the importance of targeting an audience, but nudging is very one-size-fits-all. What is perhaps more troubling for Cameron is that his core audience and his core voters are not often the same people.

A US study by Dora Costa and Matthew E Kahn of the University of California, Los Angeles showed that conservatives are far less susceptible to nudges in the direction of energy conservation than liberals. Researchers designed leaflets that let households know how much energy they were using compared to their peers (with a smiley face if they were using less and a frowny face if they were using more), and handed them out to a mix of conservative and liberal households. While this nudge usually lowered carbon consumption in liberal households, it actually had the opposite effect in conservative homes.

The researchers thought that the “boomerang” effect had been much stronger among conservative voters. If they saw they had used less energy than others (smiley face), they were likely to increase their energy consumption to catch up. This was because they had not been on board with the basic energy saving  ideology from the start; the leaflet merely nudged them towards the norm.

Cam can’t

A nudge unit is, all in all, an odd choice for Cameron. Not only are conservative voters less likely to be on board with the policies, which generally are more tailored to appeal to the community-minded, they are also more likely to act in defiance against any such “nannying” moves.

So, if they want to extend their influence, nudgers need to take more lessons from the advertising industry. This is inconvenient for them, as they like to brand themselves as a breed apart. Nudging itself, you see, is an industry – and markets itself sagely, knowing our weakness for all things science. It’s not science, though: it’s leafleting, and right now it’s leafleting all the wrong doors.

An image taken at Bristol Science Centre. Photograph: Getty Images

Martha Gill writes the weekly Irrational Animals column. You can follow her on Twitter here: @Martha_Gill.

This article first appeared in the 17 September 2012 issue of the New Statesman, Who comes next?

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Labour’s best general election bet is Keir Starmer

The shadow secretary for Brexit has the heart of a Remainer - but head of a pragmatic politician in Brexit Britain. 

In a different election, the shadow Brexit secretary Keir Starmer might have been written off as too quiet a man. Instead - as he set out his plans to scrap the Brexit white paper and offer EU citizens reassurance on “Day One” in the grand hall of the Institute of Civil Engineers - the audience burst into spontaneous applause. 

For voters now torn between their loyalty to Labour and Remain, Starmer is a reassuring figure. Although he says he respects the Brexit vote, the former director of public prosecutions is instinctively in favour of collaborating with Europe. He even wedges phrases like “regulatory alignment” into his speeches. When a journalist asked about the practicality of giving EU citizens right to remain before UK citizens abroad have received similar promises, he retorted: “The way you just described it is to use people as bargaining chips… We would not do that.”

He is also clear about the need for Parliament to vote on a Brexit deal in the autumn of 2018, for a transitional agreement to replace the cliff edge, and for membership of the single market and customs union to be back on the table. When pressed on the option of a second referendum, he said: “The whole point of trying to involve Parliament in the process is that when we get to the final vote, Parliament has had its say.” His main argument against a second referendum idea is that it doesn’t compare like with like, if a transitional deal is already in place. For Remainers, that doesn't sound like a blanket veto of #EUref2. 

Could Leave voters in the provinces warm to the London MP for Holborn and St Pancras? The answer seems to be no – The Daily Express, voice of the blue passport brigade, branded his speech “a plot”. But Starmer is at least respectful of the Brexit vote, as it stands. His speech was introduced by Jenny Chapman, MP for Darlington, who berated Westminster for their attitude to Leave voters, and declared: “I would not be standing here if the Labour Party were in anyway attempting to block Brexit.” Yes, Labour supporters who voted Leave may prefer a Brexiteer like Kate Hoey to Starmer,  but he's in the shadow Cabinet and she's on a boat with Nigel Farage. 

Then there’s the fact Starmer has done his homework. His argument is coherent. His speech was peppered with references to “businesses I spoke to”. He has travelled around the country. He accepts that Brexit means changing freedom of movement rules. Unlike Clive Lewis, often talked about as another leadership contender, he did not resign but voted for the Article 50 Bill. He is one of the rare shadow cabinet members before June 2016 who rejoined the front bench. This also matters as far as Labour members are concerned – a March poll found they disapproved of the way Labour has handled Brexit, but remain loyal to Jeremy Corbyn. 

Finally, for those voters who, like Brenda, reacted to news of a general election by complaining "Not ANOTHER one", Starmer has some of the same appeal as Theresa May - he seems competent and grown-up. While EU regulation may be intensely fascinating to Brexiteers and Brussels correspondents, I suspect that by 2019 most of the British public's overwhelming reaction to Brexit will be boredom. Starmer's willingness to step up to the job matters. 

Starmer may not have the grassroots touch of the Labour leader, nor the charisma of backbench dissidents like Chuka Umunna, but the party should make him the de facto face of the campaign.  In the hysterics of a Brexit election, a quiet man may be just what Labour needs.

What did Keir Starmer say? The key points of his speech

  • An immediate guarantee that all EU nationals currently living in the UK will see no change in their legal status as a result of Brexit, while seeking reciprocal measures for UK citizens in the EU. 
  • Replacing the Tories’ Great Repeal Bill with an EU Rights and Protections Bill which fully protects consumer, worker and environmental rights.
  • A replacement White Paper with a strong emphasis on retaining the benefits of the single market and the customs union. 
  • The devolution of any new powers that are transferred back from Brussels should go straight to the relevant devolved body, whether regional government in England or the devolved administrations in Scotland, Wales and Northern Ireland.
  • Parliament should be fully involved in the Brexit deal, and MPs should be able to vote on the deal in autumn 2018.
  • A commitment to seek to negotiate strong transitional arrangements when leaving the EU and to ensure there is no cliff-edge for the UK economy. 
  • An acceptance that freedom of movement will end with leaving the EU, but a commitment to prioritise jobs and economy in the negotiations.

Julia Rampen is the digital news editor of the New Statesman (previously editor of The Staggers, The New Statesman's online rolling politics blog). She has also been deputy editor at Mirror Money Online and has worked as a financial journalist for several trade magazines. 

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