Why life is good

A dangerous gap exists between our personal experience, which is mainly happy, and our view of a soc

Progressive ideology relies on the capacity of human beings to live fulfilled lives in a just and co-operative society. That people whose beliefs imply optimism seem to spend most of their time wallowing in pessimism is one reason that leftists sometimes lack personal credibility (another reason being that egalitarians so clearly enjoy being very well-off). But miserable idealists need to make a New Year resolution to look on the bright side. Pessimism is becoming an impediment to progressive politics. It is 50 years since J K Galbraith coined the phrase "private affluence and public squalor"; today, the dichotomy is between private hubris and public pessimism.

It is pessimism of a particular and pernicious kind. People are not generally negative about their own lives. In fact, we systematically exaggerate the control we have as individuals. As Malcolm Gladwell, among others, has shown, we tend to give our conscious minds credit for many reactions that are in fact instinctive. Other studies - of what we say has made us happy and what has actually increased our levels of contentment - show that we have a huge capacity to rationalise our life choices. When we are forced to make a choice between limited options, we are as likely to end up claiming the choice as our own as we would if it were unconstrained. And the more we like a future possibility in our lives, the more inclined we are to believe it will happen. The human mind is hard-wired to be personally Panglossian.

In contrast, we are unduly negative about the wider world. As a government adviser, I would bemoan what we in Whitehall called the perception gap. Time and again, opinion polls expose a dramatic disparity between what people say about their personal experiences and about the state of things in general. Take attitudes towards public services. In a recent poll, 81 per cent of respondents said that they were happy with their last visit to hospital. Yet when the same people were asked whether they thought the National Health Service was providing a good service nationally, only 47 per cent felt able to declare it was so, and most think the NHS is going to get worse.

This perception gap is not restricted to public services, as a recent BBC poll on families confirms. Some 93 per cent of respondents des cribed themselves as optimistic about their own family life, up 4 per cent from the previous time the survey was conducted, 40 years ago. Yet more people - 70 per cent, across race, class and gender - believe families are becoming less successful overall. While we apparently thrive in our own families of many shapes and forms, as social commentators we prefer to look back, misty-eyed, to the gendered certainties of our grandparents' generation.

What is true for families is true for neighbourhoods: we think ours is improving while community life is declining elsewhere. We tend to like the people we know from different ethnic backgrounds but are less sure about such people in general. We think our own prospects look OK but society is going to the dogs.

The media seem to be the most obvious cause of this phenomenon. Bad news makes more compelling headlines than good. Tabloids and locals feed off crime stories, middlebrow papers are dismayed at the chaos of the modern world and the alleged venality and ignorance of those in power, and left-leaning broadsheets enjoy telling us that global instability is endemic and envir onmental apocalypse inevitable. Mean while, the content of television programmes - from dramas to news bulletins - contributes to what the communication theorist George Gerbner called "mean world syndrome": people who regularly watch TV systematically overstate the level of criminality in society.

Yet it is too easy to blame the media; the job of commissioning editors is to give us what we want. We make our own contribution to social pessimism. In the burgeoning industry of reputation management, it is generally argued that people are much more likely to tell others about bad experiences of services than good ones (5:1 is the usual ratio). Academic research suggests that people tend to exaggerate in the direction of the general mood. Viewing our own lives positively but wider society negatively, we will tend to pass on and exaggerate evidence that supports these prejudices.

Evolutionary determinists may seek an explanation of our predilection for bad news in neurological hard-wiring; perhaps, for the survival of hunter-gatherers, warning is more important than celebrating. But it is in two of the mega-trends of modernity that more likely reasons for our social pessimism are to be found.

First, there has been the inexorable rise in individualism since the Enlightenment. As Richard Sennett brilliantly argued in The Fall of Public Man, aspects of modernity such as the power of consumer capitalism and the ubiquity of the idioms of psychotherapy have accelerated the process by which we see our authentic selves as revealed in the private and personal spheres, rather than the public and social.

Unstoppable force

Hand in hand with the rise of individualism, we have seen the decline of industrial and pre-industrial collectivist institutions, including the organised church, trade unions, political parties and municipal elites. Robert Putnam's work on social capital suggests this decline in collectivism reaches down into our social lives, with people choosing to spend less time with acquaintances and more with intimates. Putnam's more recent work controversially argues that trust levels are lower and loose social networking less common in more diverse communities.

This points to the second of modernity's mega- trends. Increasingly, we feel that we are the victims of processes set in train by human activity but no longer under anyone's control. Globalisation is the gravity of modern society: an unstoppable force that will knock us over if we try to defy it. The origins of the current credit squeeze in the US sub-prime mortgage market show a financial system that is beyond not only its managers' control, but even their capacity to chart.

Illegal immigration, terrorism and pandemics are seen as the inevitable flip side of cheap travel and consumer goods. Philosophers and policy-makers argue about how best to regulate emerging science and technology in genetics, nano technology and artificial intelligence. But can anything long delay the advance of knowledge - especially if it has commercial applications?

It is not only that we as ordinary citizens feel beset by forces beyond our control. We are ever less likely to believe in the power or authority of our elected representatives (although we much prefer our own MP to MPs in general). At a time when they have more to prove to us than ever before, our leaders are diminished by the politics of a populist consumerism. In this time of uncertainty, is it surprising that the more politically successful national leaders - think Chávez or Putin - are those who offer strong leadership in defiance of democratic constraints?

This is the anatomy of social impotence. By definition, progressives argue for the possibilities of progress; but is anyone inclined to believe us? A hundred years ago, Joseph Rowntree established his charitable works after analysing the social evils of his age. When, last year, the Joseph Rowntree Foundation asked today's public for its definition of the "new social evils", the list had changed very little. Greed, poverty, crime, family and community breakdown all featured on both lists. But at a seminar to discuss the findings, advisers from the foundation and elsewhere agreed on one big shift between the late-Victorian era and today: while Rowntree had seen his evils as the unfinished business of society's onward march, today we see social patho logies as the inevitable consequences of an idea of progress that itself feels imposed upon us.

Brainier than before

And yet. There is a different story to be told about our world. It is a story of unprecedented affluence in the developed world and fast-falling poverty levels in the developing world; of more people in more places enjoying more freedom than ever before. It is a story of healthier lives and longer life expectancy (obesity may be a problem, but it is one that individuals have more chance of solving than rickets or polio). Think of how we thrive in the diversity of modern cities. Think, in our own country, of rivers and beaches cleaner than at any time since the Industrial Revolution. When you read the next report bemoaning falling standards in our schools, remember the overwhelming evidence that average IQs have risen sharply over recent decades. If you think we have less power over our lives, think of the internet, of enhanced rights at work and in law, or remember how it was to be a woman or black or gay 30 years ago.

As for the powerlessness of leaders, the Bali deal last month may leave much to be resolved, but isn't this at last a sign that nations can unite in the best interests of the planet? And should we really lose faith that human determination and ingenuity ultimately will win through? Despite the power of international finance, this is a world where it is possible to be economically successful in societies as deliberately different as those of Sweden or the United States.

We rightly worry about rogue states and terrorists with dirty bombs; but let us also remember that since Nagasaki we have managed to carry on for 60 years without anyone unleashing the power of nuclear warfare. Not only have there been three generations of peace in Europe, but when in the past has a project as grand as EU enlargement been accomplished, let alone accomplished in a decade?

Progressives want the world to be a better place. We bemoan its current inequities and oppression - yet if we fail to celebrate the progress that human beings have made, and if we sound as though the future is a fearful place, we belie our own philosophy. Instead, we need to address a deficit in social optimism that threatens the credibility of our core narrative.

There are many aspects to this; we should, for example, be making the case for a more balanced and ethical media. But my starting point is the need to forge a new collectivism. It is in working with others on a shared project of social advance that we can be reconnected to the sense of collective agency so missing from modern political discourse. It is the attitude of the spectator that induces pessimism, the experience of the participant that brings hope. The problem is not that change brings fear and disorientation (there's nothing new in this), it is that we lack the spaces and places where people can renew hope and develop solutions.

The old collectivism is dead or dying. Its characteristics - hierarchical, bureaucratic, paternalistic - are no longer suited to the challenges or the mood of the times. The institutions of the new collectivism must be devolved, pluralistic, egalitarian and, most of all, self-actualising.

For all the talk of the decline of social capital, people are doing more stuff together. Twenty-five years ago, with falling audiences, commentators assumed that the cinema and live football were dead: we would all rather stay in the safety and comfort of our new, hi-tech living rooms. But then the multiplex, the blockbuster, the all-seater stad ium and foreign players showed the problem to be no deeper than the failure to keep up with modern tastes and expectations.

Self-actualisation is the peak of Maslow's hierarchy of needs. There is evidence that more of us are trying to climb that hierarchy. It is in the crowds at book festivals and art galleries, in ever more demanding consumerism with an emphasis on the personal, sensual and adventurous. We want to enjoy ourselves, to be appreciated and to feel we are growing from the experience. Compare that to the last Labour Party, trade union or council meeting you went to.

Roll up your sleeves

The failure to provide routes to collective fulfilment means we assume that our journey is best pursued alone. In the 1970s and 1980s, new left movements at home and abroad placed emphasis on forms of political organisation and debate that were innovative, exciting and (dare I say it without mockery) consciousness-raising.

Today, there are signs of a yearning for new ways of working together. There is the growing interest in social and co-operative enterprise and the emergence of new forms of online collaboration. Gordon Brown's citizens' juries are a tentative step in the right direction, albeit without much fun or risk-taking, but generally, progressives seem more interested in bemoaning the state of the world than in rolling up their sleeves and getting to work on building the institutions of a new collectivism.

Despite the huge impersonal forces of the modern world, people are prepared not only to believe in a better future, but to work together to build it. Tackling climate change offers a fascinating opportunity to interweave stories of action at the individual, community, national and international levels. This potential will be fulfilled only when we provide spaces for collective decision-making and action that speak to the same vision of collaboration, creativity and human fulfilment that progressives claim to be our destiny.

Matthew Taylor is chief executive, Royal Society for the Encouragement of Arts, and former chief adviser on political strategy to Tony Blair

Matthew Taylor became Chief Executive of the RSA in November 2006. Prior to this appointment, he was Chief Adviser on Political Strategy to the Prime Minister.

This article first appeared in the 07 January 2008 issue of the New Statesman, Pakistan plot

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Donald Trump and the age of rage

What the rise of Trump tells us about our failing politics.

I met Donald Trump at a party in midtown Manhattan hosted by Dominick Dunne, the novelist and Vanity Fair journalist. It was October 1999 and the party was being held to celebrate the launch of Dunne’s new book, The Way We Lived Then, which is about old Hollywood (the title is a nod to Anthony Trollope).

Trump wasn’t there to talk to people, of course, but to be photographed, an ambition at which he fully succeeded, significantly helped by the presence of his striking new girlfriend, Melania Knauss (now his third wife). Trump’s urgent need to be noticed manifested itself as a kind of weird social radiance. What is interesting, from my point of view, is that I’ve forgotten the other guests at that party, many of equal ­celebrity, far greater achievement and much more ­interest. Trump registers with people, including, to my surprise, with me.

Those strands of Trump’s personality have served his presidential ambitions well. He leaves an impression, his central point of difference from the amorphous Beltway professionals whom he ridicules. “Ghastly” or “vulgar” aren’t really criticisms in Trump’s world-view; “forgettable”, however, is the bottom of the moral scale. This instantly creates asymmetries for his opponents: it is difficult to inflict reputational damage on a politician who neither needs nor craves respectability.

But personal magnetism – I cannot bring myself to type “charisma” – does not explain the Trump phenomenon. He is the most spectacular beneficiary of something far wider and more international: the perception that politics as we know it is failing. Running against Washington is as old as Washington, but never has it looked quite like this.

How do you like anti-politics now? For it is anti-politics – the contempt for the “establishment” and the convenient flight from serious debate about how it could better exercise power – that has taken Donald Trump to within striking distance of a shot at the White House. And as the search for the right person or plan to stop him becomes frantic (the responsibility is America’s, the concern is global), we should ask the wider questions. What if intelligent people – pundits and voters alike – had stood up more bravely for the political mainstream, pointing out the necessity of compromise, pragmatism and disappointment? Strands of the Republican Party now regret the visceral attacks they sanctioned against President Obama. The party unleashed a demotic rage that subsequently turned against its own establishment. The analogy applies far beyond the Republican Party: is anti-politics a parlour game that has got out of control?

Ironically, the ascent of the establishment as a focus of hatred and political anger has coincided with the decline of the establishment as an instrument of power. Think of the weakness of the establishment currently governing the Republicans in America. It has proved notably useless at doing all the things establishments are supposed to do: manipulate power behind the scenes, undermine mavericks and keep the show on the road.

This failure seems especially out of character for the Republicans. Even allowing for the insanity of its Tea Party strands, you would have expected the GOP – if its “establishment” was what we imagined it to be – to have snuffed out this Trump nonsense, probably during a grouse shoot in South Carolina, or over a few holes of golf at Augusta National in Georgia. Isn’t power what these people do? No longer, it seems, except in our imagination. So why are we so sure that the establishment, which can’t even cough up a decent candidate, is the power pulling the strings? I am beginning to wonder if the establishment’s new role, far from the exercise of unchecked power, is to provide a convenient palliative sideshow. So long as we insist that the establishment is messing up the world, then we won’t have to face up to tangible and worsening political problems and our reluctance to debate them seriously.

***

Donald Trump is both the em­bodiment of political failure and the result of political failure – or perceived political failure. He represents political failure because he has accelerated the descent of political discourse: “They’re rapists, build walls, ban Muslims.” He is the result of political failure because he taps in to a deep, subliminal anger: the conviction that “the system” has betrayed and abandoned the people.

Why do so many people feel this way, to the extent that even Trump (and other preposterous candidates) become palatable? Despite widespread political correctness, there is one group that it is perfectly legitimate to despise: politicians. When I worked for a newspaper, I was surprised one day to hear a reporter, usually so fair and mild-mannered, describe her hatred and contempt for politicians – “the worst people, just disgusting”. This is the kind of comment you hear from normally civilised and balanced people, who usually don’t know any politicians personally, but feel quite certain of the truth of their conviction.

In Britain, the parliamentary expenses scandal, though indefensible, was not the cause of this contempt, but rather its consequence. Given the strength of the underlying hatred, an appropriate story was always going to come along that allowed our contempt to be channelled into ridicule. I’ve seen news stories operate along the same lines in professional sport. When a manager or team has become unpopular with the fans, an event or “error” will act as a lightning rod for general ill-feeling. Usually the tipping point is quite routine; people get away with much worse when their stock is high.

Why are politicians and the “establishment” so despised? The new populism is partly a delayed consequence of the end of deference, in part fuelled by the emergence, especially on social media, of a strong, hard-edged and almost daily picture of “the will of the people”. Maybe this is what real democracy looks like?

Economics is also central to the “age of rage”. In the loosest terms – except among the very poorest – even “late capitalism” has continued to raise absolute living standards, albeit increasingly slowly. But few people judge their wealth according to absolute living standards. Wealth is perceived as relative to something else: relative to the past, relative to others (especially those inside “the establishment”) and, crucially, relative to individuals’ own expectations.

By those criteria, most people feel much poorer. The political class itself is the target of these economic frustrations, exacerbated by the financial crisis, even though politics is far from a complete explanation.

Second, there is a sense that politics has “failed” at ground level. This has two deep causes, which, taken together, create a significant credibility gap. First, as politics has been professionalised, its practitioners have become better at knowing what to say to get elected. Whatever their other failings, none of us can doubt that politicians spend more time than ever working out what the electorate wants, and devote greater energy towards trying to suggest that they know how to deliver it.

Having professionalised electoral messaging, politicians simultaneously professionalised avoiding controversy once in power. The degeneration of the political interview into unlistenable banalities is only one side of the coin. The flipside is the gaffe-hungry media, encouraged by an anti-politics sentiment in the electorate. The “gotcha” culture of debate doesn’t make politicians accountable, it makes them evasive.

The continual threat of being “caught out” saying the wrong thing – or saying ­anything – coexists with the perpetual expectation that politicians will be saying something at all times. We have drifted towards the assumption that politicians will speak in public non-stop, yet without taking any risks: the definition of a boring conversation. Trump’s ghastly voice seems fresh to so many people because he isn’t schooled in this tradition.

Professional political strategy clings to the notion that any vacuum creates space for an opposition advance. I think they’re wrong, and that it is impossible for politicians to have interesting and important things to say on the hour, every day. My view, in contrast, is that politicians devalue their own words by printing too many of them. But would they do it if the electorate didn’t expect it?

***

The ultra-professionalisation of politics has coincided with a huge crunch on the state’s capacity to expand. A simplistic history of politics in the second half of the 20th century would show parties winning power by handing out an ever-expanding range of goodies. Today, however, that ­arrangement is pincered from three sides: an ageing population, burgeoning expectations, and the weight of existing commitments to taxpayers, such as pensions. So, the central challenge facing overstretched liberal democracies is obvious: people want more services and benefits than they want to pay for. (Evidence that voters prefer not to focus on this contradiction lies in the remarkable success of Bernie Sanders, who promises more of everything without explaining how to pay for it. Both the Trump and the Sanders campaigns channel political disenchantment, but they exploit the feeling in opposite ways.)

For governments, however, a credibility deficit accumulates over the long term. And even quite effective administrations, as a result, leave the impression of significant underachievement. In other words, just when politicians have professionalised the art of saying the “right” thing, they have found it harder than ever to get things done in office. As with living standards, it is this deficit – the gap between political promises and governmental performance – that is causing problems, not the performance alone. Are today’s governments really worse than some of those gone? If so, when exactly were these exceptional governments of the past? These questions, intriguing as they are, do not figure in how people think.

How can the political class narrow the credibility gap? The tempting answer is to suggest providing the kind of sparkling, error-free government that has never existed and never will exist. The other problem, revising improbable expectations, at least might be achieved. In the ultra-professional era, political parties have suffered from a kind of prisoner’s dilemma: if, despite the long-term problem of credibility, they don’t play the media-friendly game of promises and button-pushing, someone else will.

After all, what does the alternative look like? “You can’t have this, lower your expectations, things are going to be hard”: it’s easy to see why politicians don’t relish saying these things, even when they’re true. The whole process that has led to today’s political disenchantment is all too rational: rational politicians coming up with rational avoidance strategies for problems that may not be soluble. Haven’t we, the electorate, played a part in that process, too?

Domestic frustrations are compounded by threats emanating from abroad. Hyper-terrorism, globalisation and migration on an unprecedented scale are huge problems and challenges with no obvious solutions. Donald Trump has exploited fears on both counts with crass answers. How much harder it is to turn complex approaches to the two problems into easy soundbites.

When I was living in New York in the late 1990s, the Clintons seemed to represent a great deal of what was wrong with politics. Ethically they hovered somewhere between dodgy and outright corrupt. Their personal relationship seemed an extension of political lobbying, more an alliance than a marriage; politically they told us how much they cared, rather than showing it. Bill had the partially redeeming quality of charm. Hillary had a talking-clock voice and predictable opinions – her 1996 book, It Takes a Village, was beyond parody – without Bill’s knowing wink.

And now? If she is up against Trump in November, I will happily stuff envelopes and campaign for her. Whatever it takes. The nature of my U-turn says everything about Trump: nothing about Hillary, whose reputation has become even more tarnished and whose political voice is more jaded. If she must be the future, we can be in no doubt about the impoverishment of the choice.

There is a view that a win for Hillary, and the restoration of competent (but cynical) middle-ground politics, will show the hollowness of anti-politics as a movement – a frenzy that won’t survive the cold rationality of the ballot box. This opinion holds that it is parties that have gone nuts, not the people. “This is not the revolt of the public against the party leadership,” argued Philip Collins in the Times. “It is the revolt of the party activists against the public.”

Yet the view that a Hillary win will see predictable centrism safely restored feels wide of the mark. I doubt a simple reprisal of Clinton-Blairism (which Daniel Finkelstein defined as the idea that it is “possible to do everything without upsetting anybody”) can get us out of this hole. Trump taps in to something frightening. If it’s defeated this time, it will still come back, even if the man will not. Until the deficit of political credibility is reduced, the demotic potential of the populist “outsider” will remain.

And next time I’m pretty sure it will be someone nastier than Donald Trump. The need is to find a better Hillary Clinton. That will only get harder if intelligent people go on paying lip-service to anti-politics. There are always establishments. The important question is how good they are.

Ed Smith is a contributing writer for the New Statesman

Ed Smith is a journalist and author, most recently of Luck. He is a former professional cricketer and played for both Middlesex and England.

This article first appeared in the 14 April 2016 issue of the New Statesman, The making of a monster