Serves us right?
Perceptions and standards in catering and hospitality
This New Statesman/McDonald’s roundtable considers what skill sets young people need to have if they are to make a go of a career in the hospitality services. Participants reflect on the success stories we need to know more about; which employers are setting a good example and winning business through the imaginative use and development of talent; and what we can do about those people who have left formal education with little or nothing to show for it.
These people are hard to reach. Is it too late for them? Can society really contemplate turning its back on young people? Optimists and pessimists will both find plenty of evidence in the discussion to support their point of view.
